{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,14]],"date-time":"2026-07-14T04:29:44Z","timestamp":1784003384659,"version":"3.55.0"},"reference-count":60,"publisher":"Informa UK Limited","issue":"8","funder":[{"DOI":"10.13039\/501100002858","name":"China Postdoctoral Science Foundation","doi-asserted-by":"publisher","award":["2018M633139"],"award-info":[{"award-number":["2018M633139"]}],"id":[{"id":"10.13039\/501100002858","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["71572116,71772129"],"award-info":[{"award-number":["71572116,71772129"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]},{"name":"Guangdong Provincial Major Scientific Research Projects","award":["2016WZDXM006"],"award-info":[{"award-number":["2016WZDXM006"]}]}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Behaviour &amp; Information Technology"],"published-print":{"date-parts":[[2019,8,3]]},"DOI":"10.1080\/0144929x.2018.1557745","type":"journal-article","created":{"date-parts":[[2018,12,26]],"date-time":"2018-12-26T09:41:49Z","timestamp":1545817309000},"page":"820-832","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":78,"title":["Understanding forced adoption of self-service technology: the impacts of users\u2019 psychological reactance"],"prefix":"10.1080","volume":"38","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9852-494X","authenticated-orcid":false,"given":"Wenting","family":"Feng","sequence":"first","affiliation":[{"name":"College of Management, Shenzhen University, Shenzhen, People's Republic of China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Rungting","family":"Tu","sequence":"additional","affiliation":[{"name":"College of Management, Shenzhen University, Shenzhen, People's Republic of China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Tim","family":"Lu","sequence":"additional","affiliation":[{"name":"Department of Marketing and Logistics, Vanung University, Tao-Yuan, Taiwan"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Zhimin","family":"Zhou","sequence":"additional","affiliation":[{"name":"College of Management, Shenzhen University, Shenzhen, People's Republic of China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2018,12,26]]},"reference":[{"key":"CIT0001","doi-asserted-by":"publisher","DOI":"10.1177\/1094670516662352"},{"key":"CIT0002","volume-title":"Psychological Reactance: A Theory of Freedom and Control","author":"Brehm S. S.","year":"2013"},{"key":"CIT0003","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2018.01.016"},{"key":"CIT0004","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.2015.1020329"},{"key":"CIT0005","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2013.05.030"},{"key":"CIT0006","doi-asserted-by":"publisher","DOI":"10.1007\/s11628-017-0353-6"},{"key":"CIT0007","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2007.12.002"},{"key":"CIT0008","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.04.010"},{"key":"CIT0009","doi-asserted-by":"publisher","DOI":"10.1007\/s11747-014-0399-0"},{"key":"CIT0011","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2014.09.036"},{"key":"CIT0012","doi-asserted-by":"publisher","DOI":"10.1108\/JSM-07-2016-0259"},{"key":"CIT0013","doi-asserted-by":"publisher","DOI":"10.1177\/1094670512458454"},{"key":"CIT0014","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2014.08.001"},{"key":"CIT0015","doi-asserted-by":"publisher","DOI":"10.1108\/JSM-04-2012-0071"},{"key":"CIT0016","doi-asserted-by":"publisher","DOI":"10.1177\/0092070302303001"},{"key":"CIT0017","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.40.2.146.19229"},{"key":"CIT0019","doi-asserted-by":"publisher","DOI":"10.1080\/03637750500111815"},{"key":"CIT0021","doi-asserted-by":"publisher","DOI":"10.1108\/JSM-07-2015-0225"},{"key":"CIT0022","doi-asserted-by":"publisher","DOI":"10.1007\/s10551-015-2614-4"},{"key":"CIT0023","doi-asserted-by":"publisher","DOI":"10.1007\/s11628-016-0302-9"},{"key":"CIT0024","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2018.05.016"},{"key":"CIT0025","volume-title":"Multivariate Data Analysis","author":"Hair J. F.","year":"2014","edition":"7"},{"key":"CIT0026","volume-title":"Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach","author":"Hayes A. F.","year":"2013"},{"key":"CIT0027","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2016.01.014"},{"key":"CIT0028","doi-asserted-by":"publisher","DOI":"10.1177\/1356766717725560"},{"key":"CIT0029","doi-asserted-by":"publisher","DOI":"10.1080\/10548408.2016.1156612"},{"key":"CIT0030","doi-asserted-by":"publisher","DOI":"10.1177\/0093650214548575"},{"issue":"1","key":"CIT0031","first-page":"25","volume":"57","author":"Kimes S. E.","year":"2015","journal-title":"MIT Sloan Management Review"},{"key":"CIT0032","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2017.03.008"},{"key":"CIT0033","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2016.01.013"},{"key":"CIT0034","doi-asserted-by":"publisher","DOI":"10.1108\/JRIM-04-2016-0036"},{"key":"CIT0035","doi-asserted-by":"publisher","DOI":"10.1080\/10548408.2012.730934"},{"key":"CIT0036","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2009.07.005"},{"key":"CIT0037","doi-asserted-by":"publisher","DOI":"10.1108\/09564230610689795"},{"key":"CIT0038","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2005.07.006"},{"key":"CIT0039","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2012.02.002"},{"key":"CIT0040","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2016.03.005"},{"key":"CIT0041","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.69.2.61.60759"},{"key":"CIT0042","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.64.3.50.18024"},{"key":"CIT0043","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2011.09.005"},{"key":"CIT0044","doi-asserted-by":"publisher","DOI":"10.1177\/1096348013491598"},{"key":"CIT0045","doi-asserted-by":"publisher","DOI":"10.1177\/1094670514539730"},{"key":"CIT0046","doi-asserted-by":"publisher","DOI":"10.1007\/s11031-009-9137-1"},{"key":"CIT0048","doi-asserted-by":"publisher","DOI":"10.1080\/10410236.2011.567446"},{"key":"CIT0049","doi-asserted-by":"publisher","DOI":"10.1080\/10410230802342150"},{"key":"CIT0050","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-2958.2008.00328.x"},{"key":"CIT0051","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-2958.2012.01443.x"},{"key":"CIT0052","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-2958.2007.00298.x"},{"key":"CIT0053","doi-asserted-by":"publisher","DOI":"10.1177\/1094670508324297"},{"key":"CIT0054","doi-asserted-by":"publisher","DOI":"10.1108\/EJM-12-2012-0735"},{"key":"CIT0056","doi-asserted-by":"publisher","DOI":"10.1108\/JSM-07-2014-0263"},{"key":"CIT0057","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2015.01.014"},{"key":"CIT0058","author":"Rosenberg B. D.","year":"2017","journal-title":"Motivation Science, Advance Online Publication"},{"key":"CIT0059","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2018.02.005"},{"key":"CIT0060","doi-asserted-by":"publisher","DOI":"10.1002\/ejsp.309"},{"key":"CIT0061","doi-asserted-by":"publisher","DOI":"10.1177\/0146167216634055"},{"key":"CIT0063","doi-asserted-by":"publisher","DOI":"10.2501\/IJMR-2017-048"},{"key":"CIT0064","doi-asserted-by":"publisher","DOI":"10.1177\/1094670512473200"},{"key":"CIT0065","doi-asserted-by":"publisher","DOI":"10.1177\/0047287516657891"},{"key":"CIT0066","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretai.2012.01.005"}],"container-title":["Behaviour &amp; Information Technology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/0144929X.2018.1557745","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,9,21]],"date-time":"2019-09-21T18:36:56Z","timestamp":1569091016000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/0144929X.2018.1557745"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,12,26]]},"references-count":60,"journal-issue":{"issue":"8","published-online":{"date-parts":[[2018,12,26]]},"published-print":{"date-parts":[[2019,8,3]]}},"alternative-id":["10.1080\/0144929X.2018.1557745"],"URL":"https:\/\/doi.org\/10.1080\/0144929x.2018.1557745","relation":{},"ISSN":["0144-929X","1362-3001"],"issn-type":[{"value":"0144-929X","type":"print"},{"value":"1362-3001","type":"electronic"}],"subject":[],"published":{"date-parts":[[2018,12,26]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tbit20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tbit20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2018-04-21","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2018-12-05","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2018-12-26","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}