{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,20]],"date-time":"2026-01-20T14:06:29Z","timestamp":1768917989156,"version":"3.49.0"},"reference-count":101,"publisher":"Informa UK Limited","issue":"16","funder":[{"DOI":"10.13039\/501100004377","name":"Hong Kong Polytechnic University","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100004377","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Behaviour &amp; Information Technology"],"published-print":{"date-parts":[[2023,12,10]]},"DOI":"10.1080\/0144929x.2022.2151936","type":"journal-article","created":{"date-parts":[[2022,12,2]],"date-time":"2022-12-02T13:05:30Z","timestamp":1669986330000},"page":"2932-2951","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":7,"title":["Gerontechnology acceptance by older adults and their satisfaction on its servitization in Hong Kong"],"prefix":"10.1080","volume":"42","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-1223-5363","authenticated-orcid":false,"given":"Meina","family":"Cheng","sequence":"first","affiliation":[{"name":"Behaviour and Knowledge Engineering Research Centre BAKE, Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Kowloon, Hong Kong"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0886-1927","authenticated-orcid":false,"given":"Siyang","family":"An","sequence":"additional","affiliation":[{"name":"Behaviour and Knowledge Engineering Research Centre BAKE, Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Kowloon, Hong Kong"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6066-7419","authenticated-orcid":false,"given":"Chi Fai","family":"Cheung","sequence":"additional","affiliation":[{"name":"Behaviour and Knowledge Engineering Research Centre BAKE, Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Kowloon, Hong Kong"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8632-7466","authenticated-orcid":false,"given":"Zeno","family":"Leung","sequence":"additional","affiliation":[{"name":"Felizberta Lo Padilla Tong School of Social Sciences, Caritas Institute of Higher Education, New Territories, Hong Kong"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Tsai Ki","family":"Chun","sequence":"additional","affiliation":[{"name":"Behaviour and Knowledge Engineering Research Centre BAKE, Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Kowloon, Hong Kong"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"301","published-online":{"date-parts":[[2022,12,2]]},"reference":[{"key":"e_1_3_3_2_1","doi-asserted-by":"publisher","DOI":"10.5267\/j.msl.2018.11.004"},{"key":"e_1_3_3_3_1","doi-asserted-by":"publisher","DOI":"10.1177\/0733464817748779"},{"key":"e_1_3_3_4_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICIET51873.2021.9419663"},{"key":"e_1_3_3_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/3383388"},{"key":"e_1_3_3_6_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2016.08.061"},{"key":"e_1_3_3_7_1","doi-asserted-by":"publisher","DOI":"10.1108\/JET-11-2019-0050"},{"key":"e_1_3_3_8_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJOPM-02-2012-0086"},{"key":"e_1_3_3_9_1","doi-asserted-by":"publisher","DOI":"10.1108\/17410380910960984"},{"key":"e_1_3_3_10_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2013.02.006"},{"key":"e_1_3_3_11_1","doi-asserted-by":"publisher","DOI":"10.4017\/gt.2007.06.04.003.00"},{"key":"e_1_3_3_12_1","doi-asserted-by":"publisher","DOI":"10.4017\/gt.2009.08.02.004.00"},{"key":"e_1_3_3_13_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-8535.2008.00914.x"},{"key":"e_1_3_3_14_1","doi-asserted-by":"publisher","DOI":"10.1097\/CIN.0000000000000442"},{"key":"e_1_3_3_15_1","doi-asserted-by":"publisher","DOI":"10.4017\/gt.2011.10.01.006.00"},{"key":"e_1_3_3_16_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.aei.2019.100979"},{"key":"e_1_3_3_17_1","doi-asserted-by":"publisher","DOI":"10.1057\/jibs.2009.88"},{"key":"e_1_3_3_18_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.technovation.2013.09.010"},{"key":"e_1_3_3_19_1","doi-asserted-by":"publisher","DOI":"10.1080\/00140139.2014.895855"},{"key":"e_1_3_3_20_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.technovation.2014.03.002"},{"key":"e_1_3_3_21_1","first-page":"74","article-title":"Improving the Quality of Life for Older People by Design","volume":"48","author":"Coleman R.","year":"1998","unstructured":"Coleman, R. 1998. \u201cImproving the Quality of Life for Older People by Design.\u201d Studies in Health Technology and Informatics 48: 74\u201383. PMID: 10186577.","journal-title":"Studies in Health Technology and Informatics"},{"key":"e_1_3_3_22_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-03655-2_7"},{"key":"e_1_3_3_23_1","doi-asserted-by":"publisher","DOI":"10.1037\/0882-7974.21.2.333"},{"key":"e_1_3_3_24_1","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"e_1_3_3_25_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.35.8.982"},{"key":"e_1_3_3_26_1","doi-asserted-by":"publisher","DOI":"10.1080\/13562510802602467"},{"key":"e_1_3_3_27_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10508-011-9887-1"},{"key":"e_1_3_3_28_1","unstructured":"Dinges V. F. Urmetzer V. Martinez M. Zaki and A. Neely. 2015. \u201cThe Future of Servitization: Technologies that Will Make a Difference.\u201d In Cambridge Service Alliance . Cambridge: University of Cambridge. Accessed April 20 2021. https:\/\/cambridgeservicealliance.eng.cam.ac.uk\/system\/files\/documents\/150623FutureTechnologiesinServitization.pdf"},{"key":"e_1_3_3_29_1","doi-asserted-by":"publisher","DOI":"10.1080\/03601277.2011.595314"},{"key":"e_1_3_3_30_1","doi-asserted-by":"publisher","DOI":"10.1177\/154193128903300308"},{"key":"e_1_3_3_31_1","volume-title":"Statistics for Behavioral Science","author":"Gravetter F. J.","year":"2008","unstructured":"Gravetter, F. J., and L. B. Wallnau. 2008. Statistics for Behavioral Science. 7th ed. Belmont, CA: Thomson Wadsworth.","edition":"7"},{"key":"e_1_3_3_32_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10209-018-0642-4"},{"key":"e_1_3_3_33_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12525-012-0112-4"},{"key":"e_1_3_3_34_1","volume-title":"Multivariate Data Analysis","author":"Hair J. F.","year":"2010","unstructured":"Hair, J. F., W. C. Black, B. J. Babin, and R. E. Anderson. 2010. Multivariate Data Analysis. 7th ed. New York: Pearson.","edition":"7"},{"key":"e_1_3_3_35_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2018.01.020"},{"key":"e_1_3_3_36_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12369-010-0068-5"},{"key":"e_1_3_3_37_1","doi-asserted-by":"publisher","DOI":"10.3233\/WOR-2012-0178-333"},{"key":"e_1_3_3_38_1","unstructured":"HKCSD (Hong Kong Census and Statistics Department). 2016. Thematic Report: Older Persons . Accessed April 12 2021. https:\/\/www.bycensus2016.gov.hk\/data\/16BC_Older_persons_report.pdf."},{"key":"e_1_3_3_39_1","unstructured":"HKCSD (Hong Kong Census and Statistics Department). 2020. Thematic Household Survey Report No. 69 ----- Personal computer and Internet penetration . Accessed April 11 2021. https:\/\/www.statistics.gov.hk\/pub\/B11302692020XXXXB0100.pdf."},{"key":"e_1_3_3_40_1","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2017.2685138"},{"key":"e_1_3_3_41_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2012.08.005"},{"key":"e_1_3_3_42_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.technovation.2014.05.002"},{"key":"e_1_3_3_43_1","doi-asserted-by":"publisher","DOI":"10.1055\/s-0039-1677897"},{"key":"e_1_3_3_44_1","doi-asserted-by":"publisher","DOI":"10.1258\/jtt.2010.090905"},{"key":"e_1_3_3_45_1","doi-asserted-by":"publisher","DOI":"10.1108\/JET-03-2017-0011"},{"key":"e_1_3_3_46_1","unstructured":"Laurie M. 2019. Technology for Aging in Place 2019 Market Overview Aging in Place Technology Watch . Accessed April 12 2021. https:\/\/creneaupaapa.uqam.ca\/wp-content\/uploads\/2019\/07\/Market-Overview-2019-Final-03-2019.pdf."},{"key":"e_1_3_3_47_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2011.01.003"},{"key":"e_1_3_3_48_1","doi-asserted-by":"publisher","DOI":"10.1111\/jpim.12176"},{"key":"e_1_3_3_49_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2015.05.021"},{"key":"e_1_3_3_50_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-39473-7_51"},{"key":"e_1_3_3_51_1","doi-asserted-by":"publisher","DOI":"10.15441\/ceem.17.261"},{"key":"e_1_3_3_52_1","doi-asserted-by":"publisher","DOI":"10.1108\/08876040010327220"},{"key":"e_1_3_3_53_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.apergo.2018.10.006"},{"key":"e_1_3_3_54_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2014.04.028"},{"key":"e_1_3_3_55_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJOPM-07-2010-0196"},{"key":"e_1_3_3_56_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10799-013-0162-0"},{"key":"e_1_3_3_57_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.06.013"},{"key":"e_1_3_3_58_1","doi-asserted-by":"publisher","DOI":"10.1177\/0269216309354396"},{"key":"e_1_3_3_59_1","doi-asserted-by":"publisher","DOI":"10.1080\/0144929021000020998"},{"key":"e_1_3_3_60_1","doi-asserted-by":"publisher","DOI":"10.1108\/17410381011046571"},{"key":"e_1_3_3_61_1","doi-asserted-by":"publisher","DOI":"10.1037\/h0054346"},{"key":"e_1_3_3_62_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-94523-1_3"},{"key":"e_1_3_3_63_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-39862-4_10"},{"key":"e_1_3_3_64_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2010.06.020"},{"key":"e_1_3_3_65_1","doi-asserted-by":"publisher","DOI":"10.1093\/geront\/gny113"},{"key":"e_1_3_3_66_1","doi-asserted-by":"publisher","DOI":"10.1080\/10400435.2006.10131918"},{"key":"e_1_3_3_67_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12063-009-0015-5"},{"key":"e_1_3_3_68_1","unstructured":"Octopus Card Limit. 2022. \u201cAbout Octopus Card.\u201d Accessed September 18 2022. https:\/\/www.octopus.com.hk\/en\/consumer\/octopus-cards\/about\/index.html."},{"key":"e_1_3_3_69_1","doi-asserted-by":"publisher","DOI":"10.1109\/JBHI.2015.2391671"},{"key":"e_1_3_3_70_1","unstructured":"OGCIO Hong Kong (Office of the Government Chief Information Officer The Government of the Hong Kong Administrative Region). 2022. \u201cICT Programmes for the Elderly.\u201d Accessed May 8 2022. https:\/\/www.ogcio.gov.hk\/en\/our_work\/community\/ict_programmes_for_elderly\/."},{"key":"e_1_3_3_71_1","doi-asserted-by":"publisher","DOI":"10.1177\/1094670515576315"},{"key":"e_1_3_3_72_1","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2018.2808472"},{"key":"e_1_3_3_73_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445702"},{"key":"e_1_3_3_74_1","doi-asserted-by":"publisher","DOI":"10.1159\/000430949"},{"key":"e_1_3_3_75_1","doi-asserted-by":"publisher","DOI":"10.1186\/s12877-019-1241-9"},{"key":"e_1_3_3_76_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2014.01.004"},{"key":"e_1_3_3_77_1","doi-asserted-by":"publisher","DOI":"10.4324\/9780429278266"},{"key":"e_1_3_3_78_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2013.06.013"},{"key":"e_1_3_3_79_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.88.5.879"},{"key":"e_1_3_3_80_1","doi-asserted-by":"publisher","DOI":"10.1002\/nur.21514"},{"key":"e_1_3_3_81_1","doi-asserted-by":"publisher","DOI":"10.1080\/09537287.2011.643929"},{"key":"e_1_3_3_82_1","doi-asserted-by":"publisher","DOI":"10.1177\/0733464815624151"},{"key":"e_1_3_3_83_1","doi-asserted-by":"publisher","DOI":"10.1177\/0894439312473421"},{"key":"e_1_3_3_84_1","volume-title":"Diffusion of Innovations","author":"Rogers E. M.","year":"1995","unstructured":"Rogers, E. M. 1995. Diffusion of Innovations. 4th ed. New York: Free Press.","edition":"4"},{"key":"e_1_3_3_85_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.archger.2020.104186"},{"key":"e_1_3_3_86_1","doi-asserted-by":"publisher","DOI":"10.1108\/JBIM-02-2017-0028"},{"key":"e_1_3_3_87_1","doi-asserted-by":"publisher","DOI":"10.14257\/ijast.2018.111.07"},{"key":"e_1_3_3_88_1","doi-asserted-by":"publisher","DOI":"10.1108\/INTR-10-2020-0586"},{"key":"e_1_3_3_89_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2019.119793"},{"key":"e_1_3_3_90_1","doi-asserted-by":"publisher","DOI":"10.5755\/j01.ee.27.5.14300"},{"key":"e_1_3_3_91_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.destud.2010.06.002"},{"issue":"2","key":"e_1_3_3_92_1","first-page":"169","article-title":"Technology for Quality of Life: An Enriched Taxonomy","volume":"2","author":"van Bronswijk J. E. M. H.","year":"2003","unstructured":"van Bronswijk, J. E. M. H., H. Bouma, and J. L. Fozard. 2003. \u201cTechnology for Quality of Life: An Enriched Taxonomy.\u201d Gerontechnology 2 (2): 169\u2013172.","journal-title":"Gerontechnology"},{"key":"e_1_3_3_93_1","doi-asserted-by":"publisher","DOI":"10.1080\/0144929X.2019.1637457"},{"key":"e_1_3_3_94_1","doi-asserted-by":"publisher","DOI":"10.2307\/30036540"},{"key":"e_1_3_3_95_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00428"},{"key":"e_1_3_3_96_1","doi-asserted-by":"publisher","DOI":"10.3390\/healthcare7020060"},{"key":"e_1_3_3_97_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12126-010-9072-1"},{"key":"e_1_3_3_98_1","doi-asserted-by":"publisher","DOI":"10.1177\/0018720811420840"},{"key":"e_1_3_3_99_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.archger.2019.103996"},{"issue":"4","key":"e_1_3_3_100_1","first-page":"5","article-title":"Linking Service Quality, Customer Satisfaction, and Behavioral Intention","volume":"9","author":"Woodside A. G.","year":"1989","unstructured":"Woodside, A. G., L. L. Frey, and R. T. Daly. 1989. \u201cLinking Service Quality, Customer Satisfaction, and Behavioral Intention.\u201d Marketing Health Services 9 (4): 5.","journal-title":"Marketing Health Services"},{"key":"e_1_3_3_101_1","unstructured":"World Health Organization (WHO). 2021. Aging and Health . Accessed December 11 2021. https:\/\/www.who.int\/news-room\/fact-sheets\/detail\/aging-and-health."},{"key":"e_1_3_3_102_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2013.06.042"}],"container-title":["Behaviour &amp; Information Technology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/0144929X.2022.2151936","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,11,21]],"date-time":"2023-11-21T14:08:20Z","timestamp":1700575700000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/0144929X.2022.2151936"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,12,2]]},"references-count":101,"journal-issue":{"issue":"16","published-print":{"date-parts":[[2023,12,10]]}},"alternative-id":["10.1080\/0144929X.2022.2151936"],"URL":"https:\/\/doi.org\/10.1080\/0144929x.2022.2151936","relation":{},"ISSN":["0144-929X","1362-3001"],"issn-type":[{"value":"0144-929X","type":"print"},{"value":"1362-3001","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,12,2]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tbit20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tbit20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2022-02-15","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-11-20","order":1,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-12-02","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}