{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,15]],"date-time":"2026-05-15T16:45:51Z","timestamp":1778863551442,"version":"3.51.4"},"reference-count":71,"publisher":"Informa UK Limited","issue":"3-4","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Human\u2013Computer Interaction"],"published-print":{"date-parts":[[2023,7,4]]},"DOI":"10.1080\/07370024.2022.2161905","type":"journal-article","created":{"date-parts":[[2023,1,5]],"date-time":"2023-01-05T07:30:27Z","timestamp":1672903827000},"page":"159-167","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":14,"title":["Introduction to this special issue: guiding the conversation: new theory and design perspectives for conversational user interfaces"],"prefix":"10.1080","volume":"38","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8595-8132","authenticated-orcid":false,"given":"Benjamin R.","family":"Cowan","sequence":"first","affiliation":[{"name":"University College Dublin","place":["Dublin, Ireland"]}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9237-1057","authenticated-orcid":false,"given":"Leigh","family":"Clark","sequence":"additional","affiliation":[{"name":"Bold Insight","place":["London, UK"]}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0365-8057","authenticated-orcid":false,"given":"Heloisa","family":"Candello","sequence":"additional","affiliation":[{"name":"IBM Research","place":["Sao Paulo, Brazil"]}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3842-3642","authenticated-orcid":false,"given":"Janice","family":"Tsai","sequence":"additional","affiliation":[{"name":"Google","place":["Park View, USA"]}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"301","published-online":{"date-parts":[[2023,1,5]]},"reference":[{"key":"e_1_3_2_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/3311956"},{"key":"e_1_3_2_3_1","doi-asserted-by":"publisher","DOI":"10.1145\/3469595.3469625"},{"key":"e_1_3_2_4_1","doi-asserted-by":"publisher","DOI":"10.1145\/3469595.3469609"},{"key":"e_1_3_2_5_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICCES48766.2020.9137944"},{"key":"e_1_3_2_6_1","doi-asserted-by":"publisher","DOI":"10.1145\/3452918.3465498"},{"key":"e_1_3_2_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/1067860.1067867"},{"key":"e_1_3_2_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/3517428.3544823"},{"key":"e_1_3_2_9_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cognition.2011.05.011"},{"key":"e_1_3_2_10_1","doi-asserted-by":"publisher","DOI":"10.1037\/0278-7393.22.6.1482"},{"key":"e_1_3_2_11_1","doi-asserted-by":"publisher","DOI":"10.1145\/3543829.3544537"},{"key":"e_1_3_2_12_1","doi-asserted-by":"publisher","DOI":"10.1145\/3170427.3186519"},{"key":"e_1_3_2_13_1","doi-asserted-by":"publisher","DOI":"10.1145\/3342775.3342787"},{"key":"e_1_3_2_14_1","doi-asserted-by":"publisher","DOI":"10.1145\/3392561.3397577"},{"key":"e_1_3_2_15_1","doi-asserted-by":"crossref","unstructured":"Cha N. Kim A. Park C. Y. Kang S. Park M. Lee J. G. and Lee U. (2020). Hello there! Is now a good time to talk? Opportune moments for proactive interactions with smart speakers (Vol. 4 pp. 1\u201328). ACM.","DOI":"10.1145\/3411810"},{"key":"e_1_3_2_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/3487193"},{"key":"e_1_3_2_17_1","doi-asserted-by":"crossref","unstructured":"Chen M. Chen M. Liang S. Ma J. Chen L. Wang S. & Xiao J. (2019). Cross-lingual multi-speaker text-to-speech synthesis using neural speaker embedding (pp. 2105\u20132109). ISCA.","DOI":"10.21437\/Interspeech.2019-1632"},{"key":"e_1_3_2_18_1","doi-asserted-by":"publisher","DOI":"10.1093\/iwc\/iwz016"},{"key":"e_1_3_2_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300705"},{"key":"e_1_3_2_20_1","doi-asserted-by":"publisher","DOI":"10.1145\/2935334.2935386"},{"key":"e_1_3_2_21_1","doi-asserted-by":"publisher","DOI":"10.1145\/3342775.3342786"},{"key":"e_1_3_2_22_1","doi-asserted-by":"publisher","DOI":"10.1145\/1240624.1240859"},{"key":"e_1_3_2_23_1","doi-asserted-by":"publisher","DOI":"10.1055\/s-0041-1726510"},{"key":"e_1_3_2_24_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445206"},{"key":"e_1_3_2_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/3469595.3469618"},{"key":"e_1_3_2_26_1","doi-asserted-by":"publisher","DOI":"10.1145\/3170427.3185372"},{"key":"e_1_3_2_27_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-01437-7_16"},{"key":"e_1_3_2_28_1","volume-title":"Studies in ethnomethodology","author":"Garfinkel H.","year":"1967","unstructured":"Garfinkel, H. (1967). Studies in ethnomethodology. Prentice-Hall."},{"key":"e_1_3_2_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3502016"},{"key":"e_1_3_2_30_1","doi-asserted-by":"publisher","DOI":"10.1145\/3462204.3481720"},{"key":"e_1_3_2_31_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/W17-5547"},{"key":"e_1_3_2_32_1","doi-asserted-by":"publisher","DOI":"10.1002\/per.2410020302"},{"key":"e_1_3_2_33_1","doi-asserted-by":"publisher","DOI":"10.1080\/01449290512331335609"},{"key":"e_1_3_2_34_1","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2020.1801227"},{"key":"e_1_3_2_35_1","doi-asserted-by":"publisher","DOI":"10.1145\/3532860"},{"key":"e_1_3_2_36_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411764.3445312"},{"key":"e_1_3_2_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/3342775.3342789"},{"key":"e_1_3_2_38_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491101.3503699"},{"key":"e_1_3_2_39_1","doi-asserted-by":"publisher","DOI":"10.1109\/ASRU46091.2019.9003871"},{"key":"e_1_3_2_40_1","doi-asserted-by":"publisher","DOI":"10.1145\/3334480.3375174"},{"key":"e_1_3_2_41_1","doi-asserted-by":"publisher","DOI":"10.1080\/07370024.2022.2081571"},{"key":"e_1_3_2_42_1","doi-asserted-by":"publisher","DOI":"10.1109\/MPRV.2019.2906991"},{"key":"e_1_3_2_43_1","doi-asserted-by":"publisher","DOI":"10.1145\/3411763.3441336"},{"key":"e_1_3_2_44_1","volume-title":"Ethical Guidelines for Voice Experiences","author":"Open Voice Network","year":"2022","unstructured":"Open Voice Network. (2022). Ethical Guidelines for Voice Experiences. Open Voice Network."},{"key":"e_1_3_2_45_1","doi-asserted-by":"publisher","DOI":"10.1145\/1518701.1518709"},{"key":"e_1_3_2_46_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3174214"},{"key":"e_1_3_2_47_1","doi-asserted-by":"publisher","DOI":"10.1145\/3373759"},{"key":"e_1_3_2_48_1","doi-asserted-by":"publisher","DOI":"10.1145\/3342775.3342796"},{"key":"e_1_3_2_49_1","doi-asserted-by":"publisher","DOI":"10.1145\/3543829.3543832"},{"key":"e_1_3_2_50_1","doi-asserted-by":"publisher","DOI":"10.1145\/3405755.3406157"},{"key":"e_1_3_2_51_1","doi-asserted-by":"publisher","DOI":"10.1145\/3469595.3469629"},{"key":"e_1_3_2_52_1","first-page":"1","volume-title":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","author":"Robinson S.","year":"2018","unstructured":"Robinson, S., Pearson, J., Ahire, S., Ahirwar, R., Bhikne, B., Maravi, N., & Jones, M. (2018, April). Revisiting \u201chole in the wall\u201d computing: Private smart speakers and public slum settings. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (pp. 1\u201311). ACM."},{"key":"e_1_3_2_53_1","doi-asserted-by":"publisher","DOI":"10.1145\/3342775.3342803"},{"key":"e_1_3_2_54_1","first-page":"9","volume-title":"Lectures on conversation","author":"Schegloff E.","year":"1992","unstructured":"Schegloff, E. (1992). Introduction. In H. Sacks (Ed.), Lectures on conversation (Vol. 1: Fall 1964 \u2013 Spring 1968, pp. 9\u201362). Blackwell."},{"key":"e_1_3_2_55_1","volume-title":"AAAI Spring Symposium: AI and Health Communication","author":"Schulman D.","year":"2011","unstructured":"Schulman, D., Bickmore, T. W., & Sidner, C. L. (2011, March). An intelligent conversational agent for promoting long-term health behavior change using motivational interviewing. In AAAI Spring Symposium: AI and Health Communication. AAAI."},{"key":"e_1_3_2_56_1","doi-asserted-by":"publisher","DOI":"10.1038\/s41746-020-00332-0"},{"key":"e_1_3_2_57_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/W19-5904"},{"key":"e_1_3_2_58_1","doi-asserted-by":"publisher","DOI":"10.1080\/07370024.2022.2098129"},{"key":"e_1_3_2_59_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491101.3516508"},{"key":"e_1_3_2_60_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461445619887537"},{"key":"e_1_3_2_61_1","doi-asserted-by":"publisher","DOI":"10.1080\/07370024.2022.2084620"},{"key":"e_1_3_2_62_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2021.115461"},{"key":"e_1_3_2_63_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.specom.2019.03.006"},{"key":"e_1_3_2_64_1","doi-asserted-by":"publisher","DOI":"10.15388\/infedu.2020.21"},{"key":"e_1_3_2_65_1","first-page":"623","volume-title":"International Conference on Applied Human Factors and Ergonomics","author":"Torres C.","year":"2018","unstructured":"Torres, C., Franklin, W., & Martins, L. (2018, July). Accessibility in chatbots: The state of the art in favor of users with visual impairment. In International Conference on Applied Human Factors and Ergonomics (pp. 623\u2013635). Springer, Cham."},{"key":"e_1_3_2_66_1","doi-asserted-by":"publisher","DOI":"10.1609\/aaai.v35i17.17844"},{"key":"e_1_3_2_67_1","doi-asserted-by":"publisher","DOI":"10.1145\/3313831.3376210"},{"key":"e_1_3_2_68_1","unstructured":"Wu Y. Lindsay S. Evans L. Porcheron M. Clark L. & Jones R. (2021). Enabling digital first: A case study of sight-impaired users in Wales. https:\/\/cronfa.swan.ac.uk\/Record\/cronfa58304\/Description"},{"key":"e_1_3_2_69_1","first-page":"1","volume-title":"22nd International Conference on Human-Computer Interaction with Mobile Devices and Services","author":"Wu Y.","year":"2020","unstructured":"Wu, Y., Rough, D., Bleakley, A., Edwards, J., Cooney, O., Doyle, P. R., Clark, L., and Cowan, B. R. (2020, October). See what I\u2019m saying? Comparing intelligent personal assistant use for native and non-native language speakers. In 22nd International Conference on Human-Computer Interaction with Mobile Devices and Services (pp. 1\u20139). ACM."},{"key":"e_1_3_2_70_1","first-page":"369","volume-title":"Proceedings of the SIGCHI Conference on Human Factors in Computing Systems","author":"Yankelovich N.","year":"1995","unstructured":"Yankelovich, N., Levow, G. A., & Marx, M. (1995, May). Designing SpeechActs: Issues in speech user interfaces. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 369\u2013376). ACM."},{"key":"e_1_3_2_71_1","doi-asserted-by":"publisher","DOI":"10.1145\/3543829.3543834"},{"key":"e_1_3_2_72_1","doi-asserted-by":"publisher","DOI":"10.1145\/3491102.3501855"}],"container-title":["Human\u2013Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/07370024.2022.2161905","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,2,6]],"date-time":"2026-02-06T15:50:20Z","timestamp":1770393020000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/07370024.2022.2161905"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,1,5]]},"references-count":71,"journal-issue":{"issue":"3-4","published-print":{"date-parts":[[2023,7,4]]}},"alternative-id":["10.1080\/07370024.2022.2161905"],"URL":"https:\/\/doi.org\/10.1080\/07370024.2022.2161905","relation":{},"ISSN":["0737-0024","1532-7051"],"issn-type":[{"value":"0737-0024","type":"print"},{"value":"1532-7051","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,1,5]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=hhci20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=hhci20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2022-12-16","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-12-01","order":1,"name":"revised","label":"Revised","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-12-19","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2023-01-05","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}