{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,6]],"date-time":"2026-03-06T01:48:00Z","timestamp":1772761680832,"version":"3.50.1"},"reference-count":21,"publisher":"Wiley","issue":"1","license":[{"start":{"date-parts":[[2009,5,29]],"date-time":"2009-05-29T00:00:00Z","timestamp":1243555200000},"content-version":"vor","delay-in-days":4107,"URL":"http:\/\/onlinelibrary.wiley.com\/termsAndConditions#vor"}],"content-domain":{"domain":["onlinelibrary.wiley.com"],"crossmark-restriction":true},"short-container-title":["Drug and Alcohol Review"],"published-print":{"date-parts":[[1998,3]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>A responsible service training programme aimed at reducing alcohol\u2010related harm was implemented in a popular entertainment area over several months in 1992\u201393. Another popular entertainment area provided a control site. A number of evaluation measures were used: breath tests on 872 patrons from selected venues; drink driving data; risk assessments; the use of \u2018pseudo patrons\u2019 and knowledge and attitude changes among trained bar staff (<jats:italic>n<\/jats:italic>= 88). Compared to control sites the intervention sites showed an immediate pre\u2010 to post\u2010test reduction in patrons rated by researchers as extremely drunk and an eventual reduction from pre\u2010test to follow\u2010up in patrons with blood alcohol levels &gt; = 0.08. There was also a small but significant increase in knowledge among bar staff. There was no significant reduction in patrons with blood alcohol levels &gt; = 0.15 or in the number of drink driving offences from intervention sites during the study period. Pseudo drunk patrons were rarely refused service, identification was rarely checked and non\u2010photographic identification was accepted on most occasions. The less than satisfactory outcome is attributed to poor implementation of the training and a lack of support among managers. The positive results from one venue, whose manager embraced the programme, served to highlight the importance of management support. It is suggested that mandatory training and routine enforcement of licensing laws are essential if the goals of responsible serving are to be met.<\/jats:p>","DOI":"10.1080\/09595239800187581","type":"journal-article","created":{"date-parts":[[2005,10,6]],"date-time":"2005-10-06T21:34:00Z","timestamp":1128634440000},"page":"39-50","update-policy":"https:\/\/doi.org\/10.1002\/crossmark_policy","source":"Crossref","is-referenced-by-count":68,"title":["Can training bar staff in responsible serving practices reduce alcohol\u2010related harm?"],"prefix":"10.1111","volume":"17","author":[{"given":"ERNIE","family":"LANG","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"TIM","family":"STOCKWELL","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"PHILIP","family":"RYDON","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"ANDREA","family":"BEEL","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"311","published-online":{"date-parts":[[2009,5,29]]},"reference":[{"key":"e_1_2_1_2_2","volume-title":"Monterey\/Santa Cruz responsible beverage project: final report","author":"Mosher JF","year":"1989"},{"key":"e_1_2_1_3_2","doi-asserted-by":"publisher","DOI":"10.1177\/016327878701000102"},{"key":"e_1_2_1_4_2","volume-title":"National guidelines for the responsible serving of alcohol","author":"NABIC","year":"1990"},{"key":"e_1_2_1_5_2","doi-asserted-by":"publisher","DOI":"10.1080\/09595239100185431"},{"key":"e_1_2_1_6_2","volume-title":"An evaluation of the \u2018Freo Respects You\u2019 responsible alcohol service project","author":"Stockwell T.","year":"1993"},{"key":"e_1_2_1_7_2","volume-title":"From pain to power: resident action for the prevention of drug related problems","author":"Marsdon G.","year":"1992"},{"key":"e_1_2_1_8_2","doi-asserted-by":"publisher","DOI":"10.1111\/j.1360-0443.1983.tb02482.x"},{"key":"e_1_2_1_9_2","volume-title":"The effect of enforcement upon the service of alcohol to intoxicated patrons of bars and restaurants","author":"McKnight AJ","year":"1992"},{"key":"e_1_2_1_10_2","volume-title":"The development and evaluation of training programs in the responsible service of alcohol in Victoria","author":"South D.","year":"1991"},{"key":"e_1_2_1_11_2","doi-asserted-by":"publisher","DOI":"10.15288\/jsa.1985.46.459"},{"key":"e_1_2_1_12_2","doi-asserted-by":"crossref","first-page":"337","DOI":"10.1111\/j.1753-6405.1993.tb00166.x","article-title":"Blood alcohol levels of patrons leaving licensed premises in Perth, Western Australia","volume":"17","author":"Rydon P.","year":"1993","journal-title":"Aust J Public Health"},{"key":"e_1_2_1_13_2","volume-title":"Responsible beverage service: an implementation handbook for communities","author":"Mosher J.","year":"1991"},{"key":"e_1_2_1_14_2","volume-title":"Motivational interviewing: preparing people for change","author":"Miller W.","year":"1991"},{"key":"e_1_2_1_15_2","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-842X.1996.tb01032.x"},{"key":"e_1_2_1_16_2","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-842X.1996.tb01031.x"},{"key":"e_1_2_1_17_2","volume-title":"Violence: directions for Australia","author":"National Committee on Violence","year":"1990"},{"key":"e_1_2_1_18_2","volume-title":"Royal Commission into Aboriginal deaths in custody: national report, 4 vols","author":"Johnstone E.","year":"1991"},{"key":"e_1_2_1_19_2","volume-title":"Alcohol misuse and violence, vol. 5. 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