{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,1]],"date-time":"2026-07-01T16:41:41Z","timestamp":1782924101738,"version":"3.54.5"},"reference-count":112,"publisher":"Informa UK Limited","issue":"3","license":[{"start":{"date-parts":[[2021,5,13]],"date-time":"2021-05-13T00:00:00Z","timestamp":1620864000000},"content-version":"unspecified","delay-in-days":79,"URL":"http:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100001655","name":"Deutscher Akademischer Austauschdienst","doi-asserted-by":"publisher","award":["57515252"],"award-info":[{"award-number":["57515252"]}],"id":[{"id":"10.13039\/501100001655","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["European Journal of Information Systems"],"published-print":{"date-parts":[[2021,5,4]]},"DOI":"10.1080\/0960085x.2021.1884009","type":"journal-article","created":{"date-parts":[[2021,2,23]],"date-time":"2021-02-23T20:43:15Z","timestamp":1614112995000},"page":"304-321","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":124,"title":["Introducing platform ecosystem resilience: leveraging mobility platforms and their ecosystems for the new normal during COVID-19"],"prefix":"10.1080","volume":"30","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4773-8478","authenticated-orcid":false,"given":"Rob Jago","family":"Floetgen","sequence":"first","affiliation":[{"name":"Department of Informatics, Technical University of Munich, Garching, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4603-5287","authenticated-orcid":false,"given":"Jana","family":"Strauss","sequence":"additional","affiliation":[{"name":"Department of Engineering, University of Cambridge, Cambridge, UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5288-240X","authenticated-orcid":false,"given":"J\u00f6rg","family":"Weking","sequence":"additional","affiliation":[{"name":"Department of Informatics, Technical University of Munich, Garching, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9565-5840","authenticated-orcid":false,"given":"Andreas","family":"Hein","sequence":"additional","affiliation":[{"name":"Department of Informatics, Technical University of Munich, Garching, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6898-5297","authenticated-orcid":false,"given":"Florian","family":"Urmetzer","sequence":"additional","affiliation":[{"name":"Department of Engineering, University of Cambridge, Cambridge, UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2859-5651","authenticated-orcid":false,"given":"Markus","family":"B\u00f6hm","sequence":"additional","affiliation":[{"name":"Department of Informatics, Technical University of Munich, Garching, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2754-8493","authenticated-orcid":false,"given":"Helmut","family":"Krcmar","sequence":"additional","affiliation":[{"name":"Department of Informatics, Technical University of Munich, Garching, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2021,2,23]]},"reference":[{"key":"cit0001","doi-asserted-by":"publisher","DOI":"10.1191\/030913200701540465"},{"key":"cit0002","volume-title":"Proceedings of the 23rd European Conference on Information Systems (ECIS). European Conference on Information Systems (ECIS)","author":"Barn B.","year":"2015"},{"key":"cit0003","doi-asserted-by":"publisher","DOI":"10.1007\/s11628-020-00421-w"},{"key":"cit0004","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-2885.2005.tb00340.x"},{"key":"cit0005","unstructured":"BIXI. (2020, April 14). BIXI available for essential travel as of April 15, 6 a.m. Newswire. https:\/\/www.newswire.ca\/news-releases\/bixi-available-for-essential-travel-as-of-april-15-6-a-m\u2013823353010.html"},{"key":"cit0006","unstructured":"Blacklane. (2020, May 14). Safety FAQs. Blacklane Blog. https:\/\/blog.blacklane.com\/covid-19-faq\/"},{"key":"cit0007","unstructured":"Bliss, L., Lin, J. C. F. & Patino, M. (2020, June 18). Pandemic travel patterns hint at our urban future. Bloomberg. https:\/\/www.bloomberg.com\/graphics\/2020-coronavirus-transportation-data-cities-traffic-mobility\/"},{"key":"cit0008","unstructured":"Boh, W. F., Constantinides, P., Padmanabhan, B. & Viswanathan, S. (2020). Call for papers MISQ special issue on digital resilience. MIS Quarterly. https:\/\/misq.org\/skin\/frontend\/default\/misq\/pdf\/CurrentCalls\/DigitalResilience.pdf"},{"key":"cit0009","unstructured":"Bounce. (2020, April 23). Bounce introduces long-term bike rentals! Buzz - The Bounce Blog. https:\/\/blog.bounceshare.com\/"},{"key":"cit0010","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2011.563827"},{"key":"cit0011","unstructured":"Careem. (2020, March 17). Careem is here for you. https:\/\/blog.careem.com\/en\/message-about-covid-19\/"},{"key":"cit0012","doi-asserted-by":"publisher","DOI":"10.1111\/1468-5973.12021"},{"key":"cit0013","unstructured":"China.org.cn. (2020, April 21). Madrid\u2019s bike share service to reopen on Wednesday. http:\/\/www.china.org.cn\/world\/Off_the_Wire\/2020-04\/21\/content_75959850.htm"},{"key":"cit0014","unstructured":"Cityscoot. (2020, May 7). Nouveau chez #Cityscoot! \u26a1\ufe0f En tant qu\u2019entreprise, vous pouvez d\u00e8s maintenant offrir une nouvelle solution #mobilit\u00e9 \u00e0 tous vos [Image attached]. LinkedIn. https:\/\/www.linkedin.com\/posts\/cityscoot_cityscoot-mobilit%C3%A9-activity-6664152789351972864-Me30"},{"key":"cit0015","doi-asserted-by":"publisher","DOI":"10.1177\/1087724X06289052"},{"key":"cit0016","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2016.164"},{"key":"cit0017","doi-asserted-by":"publisher","DOI":"10.4135\/9781452230153"},{"key":"cit0018","unstructured":"Davis, D.M. (2020, August 16). Aviation service Blade says it\u2019s seeing demand for daily helicopter commutes from the Hamptons to NYC, and it\u2019s launching a September commuter pass for the first time ever. Business Insider. https:\/\/www.businessinsider.com\/blade-commuter-pass-helicopter-hamptons-nyc-service-price-2020-8"},{"key":"cit0019","first-page":"77","volume-title":"Resilience engineering: Precepts and concepts","author":"Dekker S.","year":"2006"},{"key":"cit0020","doi-asserted-by":"publisher","DOI":"10.1177\/0149206317708854"},{"key":"cit0021","unstructured":"Dickey, M. R. (2020a, March 27). Bird lays off about 30% of workforce amid COVID-19 pandemic. TechCrunch. https:\/\/techcrunch.com\/2020\/03\/27\/bird-lays-off-about-30-of-workforce-amid-covid-19-pandemic\/?guccounter=1"},{"key":"cit0022","unstructured":"Dickey, M. R. (2020b, May). Uber partners with CloudTrucks to help drivers get trucking jobs. TechCrunch. https:\/\/techcrunch.com\/2020\/05\/05\/uber-partners-with-cloudtrucks-to-help-drivers-get-trucking-jobs\/"},{"key":"cit0023","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.35.12.1504"},{"key":"cit0024","unstructured":"DKMS. (2020, April 30). DKMS is proud to partner with Gett. https:\/\/www.dkms.org.uk\/en\/dkms-proud-partner-gett"},{"key":"cit0025","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.2018.1229"},{"key":"cit0026","unstructured":"Elizondo, M. (2020, May 18). El \u2018carsharing\u2019 de Zity vuelve a las calles de Madrid y se estrena en Par\u00eds el 20 de mayo. El Espa\u00f1ol. https:\/\/www.elespanol.com\/invertia\/empresas\/20200518\/carsharing-zity-vuelve-calles-madrid-estrena-paris\/490701220_0.amp.html"},{"key":"cit0027","unstructured":"Eloop. (2020, March 18). Fortbewegung und Social Distancing mit Carsharing. https:\/\/eloop.at\/de\/fortbewegung-und-social-distancing-mit-carsharing\/"},{"key":"cit0028","unstructured":"Frank, R. (2020, August 20). Wealthy New Yorkers plan to commute by private chopper from the Hamptons this fall. CNBC. https:\/\/www.cnbc.com\/2020\/08\/20\/wealthy-new-yorkers-plan-to-commute-by-private-chopper-from-the-hamptons-this-fall.html"},{"key":"cit0029","doi-asserted-by":"publisher","DOI":"10.1177\/0170840608101474"},{"key":"cit0030","doi-asserted-by":"publisher","DOI":"10.1177\/0021886306286466"},{"key":"cit0031","doi-asserted-by":"publisher","DOI":"10.1080\/02642060903078743"},{"key":"cit0032","volume-title":"Collaborative resilience: Moving through crisis to opportunity","author":"Goldstein B. E.","year":"2012"},{"key":"cit0033","unstructured":"GoVolt. (2020, March 11). In this unusual period, we decided to offer the use of our vehicles for the next three weeks at a [Image attached]. LinkedIn. https:\/\/www.linkedin.com\/posts\/govoltmobility_gosafe-govolters-keepsharing-activity-6643087183341203456-1Vkq"},{"key":"cit0034","doi-asserted-by":"publisher","DOI":"10.1002\/sys.20101"},{"key":"cit0035","doi-asserted-by":"publisher","DOI":"10.1007\/s10551-019-04345-y"},{"issue":"9","key":"cit0036","first-page":"52","volume":"81","author":"Hamel G.","year":"2003","journal-title":"Harvard Business Review"},{"key":"cit0037","unstructured":"Hawkins, A. J. (2020, May 15). The MTA developed an app to help essential workers get around during nightly subway closures. The Verge. https:\/\/www.theverge.com\/2020\/5\/15\/21259761\/mta-subway-shutdown-night-app-essential-workers"},{"key":"cit0038","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12177"},{"key":"cit0039","doi-asserted-by":"publisher","DOI":"10.1007\/s12525-019-00377-4"},{"key":"cit0040","unstructured":"Hellobike. (2020, July 7). As a #sharedmobility enterprise, here are 5 actions of #COVID\u30fc19 prevention that we took to overcome the epidemic. Hope this [Image attached]. Facebook. https:\/\/www.facebook.com\/Hellobikechina\/posts\/2747730522146842"},{"key":"cit0041","unstructured":"Hertzke, P., Middleton, S., Neu, G. & Henry, W. (2020, June 17). How COVID-19 will affect future mobility in the United Kingdom. McKinsey. https:\/\/www.mckinsey.com\/industries\/automotive-and-assembly\/our-insights\/moving-forward-how-covid-19-will-affect-mobility-in-the-united-kingdom"},{"key":"cit0042","doi-asserted-by":"publisher","DOI":"10.1037\/1089-2680.6.4.307"},{"key":"cit0043","doi-asserted-by":"publisher","DOI":"10.1111\/j.2044-8325.2010.02016.x"},{"key":"cit0044","volume-title":"Resilience engineering: Concepts and precepts","author":"Hollnagel E.","year":"2006"},{"key":"cit0045","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-7717.2010.01168.x"},{"key":"cit0046","doi-asserted-by":"publisher","DOI":"10.1097\/00006842-199703000-00003"},{"key":"cit0047","doi-asserted-by":"publisher","DOI":"10.1016\/j.jhtm.2016.09.004"},{"key":"cit0048","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.64.3.395"},{"key":"cit0049","doi-asserted-by":"publisher","DOI":"10.1111\/1468-5973.12224"},{"key":"cit0050","unstructured":"Lang, N., Hagenmaier, M., Egloff, C., Collie, B. & Keupp, D. (2019, October 22). The leaders in urban mobility will be regional, not global. Boston Consulting Group. https:\/\/www.bcg.com\/de-de\/publications\/2019\/leaders-urban-mobility-will-be-regional-not-global"},{"key":"cit0051","doi-asserted-by":"publisher","DOI":"10.2307\/256820"},{"key":"cit0052","unstructured":"Laser, G. (2020, April). COVID-19, an unexpected turn on the mobility road. Medium. https:\/\/medium.com\/goto-mobility\/covid-19-an-unexpected-turn-on-the-mobility-road-4c7dc7e3dec2"},{"key":"cit0053","unstructured":"Leatherby, L. & Gelles, D. (2020, April 11). How the virus transformed the way Americans spend their money. The New York Times. https:\/\/www.nytimes.com\/interactive\/2020\/04\/11\/business\/economy\/coronavirus-us-economy-spending.html"},{"key":"cit0054","doi-asserted-by":"publisher","DOI":"10.1061\/(ASCE)NH.1527-6996.0000075"},{"key":"cit0055","first-page":"95","volume-title":"Resilience engineering: Concepts and precepts","author":"Leveson N.","year":"2006"},{"key":"cit0056","doi-asserted-by":"publisher","DOI":"10.5465\/amr.2010.0458"},{"key":"cit0057","doi-asserted-by":"publisher","DOI":"10.1111\/ijmr.12076"},{"key":"cit0058","volume-title":"Grounded theory in management research","author":"Locke K.","year":"2001"},{"key":"cit0059","unstructured":"Ludlow, E. (2020, April 17). Autonomous-Driving startup Pony.ai takes on last-mile delivery. Bloomberg. https:\/\/www.bloomberg.com\/news\/articles\/2020-04-16\/autonomous-driving-startup-pony-ai-takes-on-last-mile-delivery"},{"key":"cit0060","unstructured":"Lunden, I. (2020, July 21). Gett raises $100M more to double down on its B2B on-demand ride business. TechCrunch. https:\/\/techcrunch.com\/2020\/07\/21\/gett-raises-100m-more-to-double-down-on-its-b2b-on-demand-ride-business\/"},{"key":"cit0061","volume-title":"Disaster response and recovery: Strategies and tactics for resilience","author":"McEntire D. A.","year":"2015"},{"key":"cit0062","doi-asserted-by":"publisher","DOI":"10.5465\/amp.2018.0018"},{"key":"cit0063","unstructured":"McLaren, C. (2020, August 7). Drivers on ride-sharing app BlaBlaCar volunteered to deliver medicine during the pandemic. It highlights the cultural chasm between it and its gig-economy rivals Uber and Lyft. Business Insider. https:\/\/www.businessinsider.com\/rideshare-blablacar-mutual-aid-app-blablahelp-during-covid-19-2020-8"},{"key":"cit0064","volume-title":"Qualitative data analysis: A methods sourcebook","author":"Miles M. B.","year":"2014","edition":"3"},{"key":"cit0065","doi-asserted-by":"publisher","DOI":"10.1016\/j.csi.2017.04.002"},{"key":"cit0066","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-41687-3_2"},{"key":"cit0067","doi-asserted-by":"publisher","DOI":"10.1002\/smj.904"},{"key":"cit0068","doi-asserted-by":"publisher","DOI":"10.1007\/978-0-387-29457-5_19"},{"key":"cit0069","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2020.05.017"},{"key":"cit0070","first-page":"1","author":"Riasanow T.","year":"2020","journal-title":"Electronic Markets"},{"key":"cit0071","unstructured":"Rice, J. B. & Caniato, F. (2003). Supply chain response to terrorism: Creating resilient and secure supply chains. [Interim Report]. MIT Center for Transportation and Logistics."},{"key":"cit0072","unstructured":"Ridecell. (2020, June 24). Ridecell and continental collaborate with shared mobility operators to offer financial relief for essential workers during the COVID-19 crisis. https:\/\/ridecell.com\/news\/ridecell-and-continental-collaborate-with-shared-mobility-operators-to-offer-financial-relief-for-essential-workers-during-the-covid-19-crisis\/"},{"key":"cit0073","first-page":"1","author":"Sakurai M.","year":"2020","journal-title":"European Journal of Information Systems"},{"key":"cit0074","volume-title":"Proceedings of the 35th International Conference on Information Systems. International Conference on Information Systems (ICIS)","author":"Sakurai M.","year":"2014"},{"key":"cit0075","unstructured":"Shepard, S. (2020, March 27). CORE MaaS: A Social Distancing Mobility Platform. UrbanMobility. https:\/\/urbanmobilitycompany.com\/content\/daily\/core-maas-a-social-distancing-mobility-platform?utm_source=Urban+Mobility+Weekly&utm_campaign=5190ed7abe-EMAIL_CAMPAIGN_2020_04_01_08_11&utm_medium=email&utm_term=0_c05460f761-5190ed7abe-133355693"},{"key":"cit0076","doi-asserted-by":"publisher","DOI":"10.1111\/joms.12084"},{"key":"cit0077","unstructured":"Sitkin, S. B. (1992). A strategy of learning through failure: The strategy of small losses. In StawB. M. & CummingsL. (Eds.), Research in Organizational Behavior (Vol. 14, pp. 231\u2013266). JAI Press."},{"key":"cit0078","unstructured":"SkedGo. (2020, May 6). SkedGo launches occupancy feature and COVID-19 alerts for public transport confidence. http:\/\/skedgo.com\/de\/skedgo-launches-occupancy-feature-and-covid-19-alerts-for-public-transport-confidence\/"},{"key":"cit0079","unstructured":"Smith, J. (2020, June 5). Delivery point connects taxi firms and retailers. Autocab. https:\/\/www.autocab.com\/blog\/2020\/06\/05\/delivery-point-connects-taxi-firms-and-retailers\/"},{"key":"cit0080","unstructured":"Spare. (2020, April 14). Spare and EMT (Palma, Spain) provide essential transport during COVID-19 pandemic. https:\/\/blog.sparelabs.com\/spare-emt-palma-de-mallorca-collaborate-on-covid-19-transit-response\/"},{"key":"cit0081","unstructured":"Spin. (2020). Spin+ Monthly rental. Coming in 2021. https:\/\/www.spin.app\/rent"},{"key":"cit0082","unstructured":"Spriano, G. L. (2020, April 8). I\u2019m very proud to announce that thanks to our new partnership with eFarma.com\u2014I tuoi Farmacisti online, Italy\u2019s biggest online [Image attached]. LinkedIn. https:\/\/bit.ly\/2Vete21"},{"key":"cit0083","unstructured":"Statt, N. (2020, March 27). Lyft is referring drivers to jobs at Amazon after massive ridership decline. The Verge. https:\/\/www.theverge.com\/2020\/3\/27\/21197699\/lyft-amazon-coronavirus-ridership-decline-job-referral-warehouse-grocery-delivery"},{"key":"cit0084","doi-asserted-by":"publisher","DOI":"10.2307\/2392337"},{"key":"cit0085","first-page":"155","volume-title":"Entrepreneurship: Concepts, theory and perspective","author":"Stevenson H. H.","year":"1990"},{"key":"cit0086","unstructured":"Stone, T. (2020, April 2). US smart mobility app offers cash rewards to users who stay at home during Covid-19 pandemic. Traffic Technology Today. https:\/\/www.traffictechnologytoday.com\/news\/multimodal-systems\/us-smart-mobility-app-offers-cash-rewards-to-users-who-stay-at-home-during-covid-19-pandemic.html"},{"key":"cit0087","volume-title":"Basics of qualitative research","author":"Strauss A.","year":"1990"},{"key":"cit0088","first-page":"94","volume-title":"Positive organizational scholarship: Foundations of a new discipline","author":"Sutcliffe K. M.","year":"2003"},{"key":"cit0089","volume-title":"Proceedings of the 40th International Conference on Information Systems. International Conference on Information Systems (ICIS)","author":"Taani I.","year":"2019"},{"key":"cit0090","unstructured":"Taylor, M. (2020, May 15). Large areas of London to be made car-free as lockdown eased. The Guardian. https:\/\/www.theguardian.com\/uk-news\/2020\/may\/15\/large-areas-of-london-to-be-made-car-free-as-lockdown-eased"},{"key":"cit0091","unstructured":"Trafi. (2020, March). At Trafi, we have developed our proprietary trip planning software to be sensitive to any requirements that cities might have. [Image attached]. LinkedIn. https:\/\/www.linkedin.com\/posts\/trafi_jelbi-wedoitwithcities-activity-6651778381010477056-b27X"},{"key":"cit0092","doi-asserted-by":"publisher","DOI":"10.1108\/IntR-11-2017-0441"},{"key":"cit0093","unstructured":"UK Government. (2020, December 2). Local restriction tiers: What you need to know. GOV.Uk. https:\/\/www.gov.uk\/guidance\/local-restriction-tiers-what-you-need-to-know"},{"key":"cit0094","doi-asserted-by":"publisher","DOI":"10.1108\/SCM-09-2012-0307"},{"key":"cit0095","unstructured":"Van der Zee, M. (2020, April 7). Helping to provide healthcare for the homeless in Boston during COVID-19.. Medium. https:\/\/medium.com\/routable-ai\/helping-to-provide-healthcare-for-the-homeless-in-boston-during-covid-19-f7d40b893ca"},{"key":"cit0096","unstructured":"ViaVan. (2020a, May 18). ViaVan and Stagecoach launch new demand-responsive transport service for NHS workers in the UK. Via Transportation. https:\/\/ridewithvia.com\/news\/viavan-and-stagecoach-launch-new-demand-responsive-transport-service-for-nhs-workers-in-the-uk\/"},{"key":"cit0097","unstructured":"ViaVan. (2020b, June 2). ViaVan in Borough of Sutton. Via Transportation. http:\/\/ridewithvia.com\/news\/viavan-and-sutton-council-launch-intelligent-delivery-platform-for-emergency-goods-in-the-uk\/"},{"key":"cit0098","unstructured":"Vik Hansen, K. (2020, March 26). Spare and Denton County Transit Agency (DCTA) respond to the COVID-19 health emergency by expanding microtransit service zones. https:\/\/blog.sparelabs.com\/spare-and-dcta-respond-to-covid-19-by-expanding-microtransit\/"},{"key":"cit0099","doi-asserted-by":"publisher","DOI":"10.1109\/ICSMC.2007.4414160"},{"key":"cit0100","doi-asserted-by":"publisher","DOI":"10.1193\/1.2202650"},{"key":"cit0101","doi-asserted-by":"publisher","DOI":"10.5822\/978-1-61091-231-0"},{"key":"cit0102","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.1995.9"},{"key":"cit0103","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.jit.2000086"},{"key":"cit0104","doi-asserted-by":"publisher","DOI":"10.1080\/02681102.2012.714349"},{"key":"cit0105","unstructured":"WeAllMove, W. (2020). #WeAllMove: A movement to connect the world with mobility solutions during this time of crisis. https:\/\/weallmove.co\/"},{"key":"cit0106","doi-asserted-by":"publisher","DOI":"10.2307\/2393339"},{"key":"cit0107","unstructured":"Whim. (2020, April 3). Whim urban 30 subscription \u221250% when life goes back to normal. https:\/\/whimapp.com\/interruption\/"},{"key":"cit0108","doi-asserted-by":"publisher","DOI":"10.5465\/amj.2015.0682"},{"key":"cit0109","doi-asserted-by":"publisher","DOI":"10.2307\/2391997"},{"key":"cit0110","unstructured":"Yulu. (2020a, March 24). Yulu Priv\u00e9\u2014exclusive mobility solution for #CoronaWarriors. https:\/\/www.yulu.bike\/blogposts\/yulu-prive-rent-a-miracle-for-upto-90-days-at-just-rs-89-day\/"},{"key":"cit0111","unstructured":"Yulu. (2020b, June 13). All Yulu bikes now have a \u2018Last Sanitized\u2019 timestamp on the app to make your every ride safe and stress-free! [Video attached]. Facebook. https:\/\/www.facebook.com\/watch\/?v=277943166685971"},{"key":"cit0112","doi-asserted-by":"publisher","DOI":"10.5437\/08956308X5404007"}],"container-title":["European Journal of Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/0960085X.2021.1884009","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,5,16]],"date-time":"2021-05-16T11:21:36Z","timestamp":1621164096000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/0960085X.2021.1884009"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,2,23]]},"references-count":112,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2021,5,4]]}},"alternative-id":["10.1080\/0960085X.2021.1884009"],"URL":"https:\/\/doi.org\/10.1080\/0960085x.2021.1884009","relation":{},"ISSN":["0960-085X","1476-9344"],"issn-type":[{"value":"0960-085X","type":"print"},{"value":"1476-9344","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,2,23]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjis20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjis20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2020-09-30","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2021-01-26","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2021-02-23","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}