{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,12]],"date-time":"2026-03-12T23:50:07Z","timestamp":1773359407043,"version":"3.50.1"},"reference-count":52,"publisher":"Informa UK Limited","issue":"4","funder":[{"name":"MADE SPIR","award":["grant # 3067-00001B"],"award-info":[{"award-number":["grant # 3067-00001B"]}]}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["European Journal of Information Systems"],"published-print":{"date-parts":[[2023,7,4]]},"DOI":"10.1080\/0960085x.2022.2046515","type":"journal-article","created":{"date-parts":[[2022,3,24]],"date-time":"2022-03-24T22:51:38Z","timestamp":1648162298000},"page":"735-761","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":20,"title":["Exploring the value of IoT data as an enabler of the transformation towards servitization: an action design research approach"],"prefix":"10.1080","volume":"32","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9658-0147","authenticated-orcid":false,"given":"Kuan-Lin","family":"Chen","sequence":"first","affiliation":[{"name":"Department of Materials &amp; Production, Faculty of Engineering and Science, Aalborg University, Denmark"}]},{"given":"Astrid","family":"Lassen","sequence":"additional","affiliation":[{"name":"Department of Materials &amp; Production, Faculty of Engineering and Science, Aalborg University, Denmark"}]},{"given":"Chen","family":"Li","sequence":"additional","affiliation":[{"name":"Department of Materials &amp; Production, Faculty of Engineering and Science, Aalborg University, Denmark"}]},{"given":"Charles","family":"M\u00f8ller","sequence":"additional","affiliation":[{"name":"Department of Materials &amp; Production, Faculty of Engineering and Science, Aalborg University, Denmark"}]}],"member":"301","published-online":{"date-parts":[[2022,3,24]]},"reference":[{"key":"e_1_3_3_2_1","volume-title":"Systems thinking for curious managers: With 40 new management f-Laws","author":"Ackoff R. L.","year":"2010","unstructured":"Ackoff, R. L., Addison, H. J., & Carey, A. (2010). Systems thinking for curious managers: With 40 new management f-Laws. Triarchy Press."},{"key":"e_1_3_3_3_1","volume-title":"Made to serve: How manufacturers can compete through servitization and product service systems","author":"Baines T.","year":"2013","unstructured":"Baines, T., & Howard, L. (2013). Made to serve: How manufacturers can compete through servitization and product service systems. Wiley."},{"key":"e_1_3_3_4_1","doi-asserted-by":"publisher","DOI":"10.1108\/17410380910960984"},{"key":"e_1_3_3_5_1","doi-asserted-by":"publisher","DOI":"10.1177\/014920639101700108"},{"key":"e_1_3_3_6_1","doi-asserted-by":"publisher","DOI":"10.1108\/CR-03-2015-0015"},{"key":"e_1_3_3_7_1","first-page":"398","volume-title":"Multikonferenz Wirtschaftsinformatik 2018","author":"Blaschke M.","year":"2018","unstructured":"Blaschke, M., Haki, K., Aier, S., & Winter, R. (2018). Value co-creation ontology-A service-dominant logic perspective Multikonferenz Wirtschaftsinformatik 2018, L\u00fcneburg, Germany. pp. 398\u2013409."},{"key":"e_1_3_3_8_1","doi-asserted-by":"publisher","DOI":"10.1080\/09537287.2019.1631465"},{"key":"e_1_3_3_9_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2017.08.017"},{"key":"e_1_3_3_10_1","volume-title":"Manchester: The International Society for Professional Innovation Management (ISPIM)","author":"Chen K. L.","year":"2019","unstructured":"Chen, K. L., Li, C., & M\u00f8ller, C. (2019). Bootstrapping product-service business: An experimental Data-Driven approach. Manchester: The International Society for Professional Innovation Management (ISPIM) June, 2019 Florence, Italy. https:\/\/search.proquest.com\/docview\/2297092414?accountid=8144"},{"key":"e_1_3_3_11_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cirpj.2019.06.002"},{"key":"e_1_3_3_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2016.04.012"},{"key":"e_1_3_3_13_1","doi-asserted-by":"publisher","DOI":"10.1108\/BPMJ-05-2015-0078"},{"key":"e_1_3_3_14_1","doi-asserted-by":"publisher","DOI":"10.1007\/3-540-33149-2"},{"key":"e_1_3_3_15_1","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9781107415324.004"},{"key":"e_1_3_3_16_1","doi-asserted-by":"publisher","DOI":"10.1108\/08858620210419754"},{"key":"e_1_3_3_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.emj.2004.12.006"},{"key":"e_1_3_3_18_1","doi-asserted-by":"publisher","DOI":"10.2307\/25148625"},{"key":"e_1_3_3_19_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.34.6.679"},{"key":"e_1_3_3_20_1","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.2014.4"},{"key":"e_1_3_3_21_1","article-title":"Digital ubiquity. How connections, sensors, and data are revolutionizing business","author":"Iansiti M.","year":"2014","unstructured":"Iansiti, M., & Lakhani, K. R. (2014). Digital ubiquity. How connections, sensors, and data are revolutionizing business. Harvard Business Review. https:\/\/hbr.org\/2014\/11\/digital-ubiquity-how-connections-sensors-and-data-are-revolutionizing-business","journal-title":"Harvard Business Review"},{"key":"e_1_3_3_22_1","volume-title":"17th European Conference on Information Systems, ECIS 2009","author":"Iivari J.","year":"2009","unstructured":"Iivari, J., & Venable, J. (2009). Action research and design science research - Seemingly similar but decisively dissimilar. In 17th European Conference on Information Systems, ECIS 2009. https:\/\/aisel.aisnet.org\/ecis2009\/73."},{"key":"e_1_3_3_23_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11135-005-5427-1"},{"key":"e_1_3_3_24_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.procs.2016.07.106"},{"key":"e_1_3_3_25_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2020.102206"},{"key":"e_1_3_3_26_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2013.02.001"},{"key":"e_1_3_3_27_1","doi-asserted-by":"publisher","DOI":"10.1108\/JSTP-12-2013-0288"},{"key":"e_1_3_3_28_1","doi-asserted-by":"publisher","DOI":"10.5437\/08956308X5805357"},{"key":"e_1_3_3_29_1","volume-title":"Monetizing data: A practical roadmap for framing, pricing & selling your B2B digital offers","author":"Liozu S. M.","year":"2018","unstructured":"Liozu, S. M., & Ulaga, W. (2018). Monetizing data: A practical roadmap for framing, pricing & selling your B2B digital offers. Value Innoruption Advisors Publishing."},{"key":"e_1_3_3_30_1","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.2013.10"},{"key":"e_1_3_3_31_1","doi-asserted-by":"publisher","DOI":"10.2307\/249630"},{"key":"e_1_3_3_32_1","article-title":"How smart, connected products are transforming competition","author":"Porter M. E.","year":"2014","unstructured":"Porter, M. E., & Heppelmann, J. E. (2014). How smart, connected products are transforming competition. Harvard Business Review. https:\/\/hbr.org\/2014\/11\/how-smart-connected-products-are-transforming-competition","journal-title":"Harvard Business Review"},{"key":"e_1_3_3_33_1","article-title":"How smart, connected products are transforming companies","author":"Porter M. E.","year":"2015","unstructured":"Porter, M. E., & Heppelmann, J. E. (2015). How smart, connected products are transforming companies. Harvard Business Review. https:\/\/hbr.org\/2015\/10\/how-smart-connected-products-are-transforming-companies.","journal-title":"Harvard Business Review"},{"key":"e_1_3_3_34_1","article-title":"How to sell services more profitably","author":"Reinartz W.","year":"2008","unstructured":"Reinartz, W., & Ulaga, W. (2008) . How to sell services more profitably. Harvard Business Review. https:\/\/hbr.org\/2008\/05\/how-to-sell-services-more-profitably.","journal-title":"Harvard Business Review"},{"key":"e_1_3_3_35_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2017.02.016"},{"key":"e_1_3_3_36_1","doi-asserted-by":"publisher","DOI":"10.2307\/23043488"},{"key":"e_1_3_3_37_1","doi-asserted-by":"publisher","DOI":"10.1080\/0960085X.2018.1527189"},{"key":"e_1_3_3_38_1","doi-asserted-by":"publisher","DOI":"10.1057\/ejis.2014.17"},{"issue":"11","key":"e_1_3_3_39_1","first-page":"68","article-title":"A leader\u2019s framework for decision making","volume":"85","author":"Snowden D. J.","year":"2007","unstructured":"Snowden, D. J., & Boone, M. E. (2007). A leader\u2019s framework for decision making. Harvard Business Review, 85(11), 68\u201376.","journal-title":"Harvard Business Review"},{"key":"e_1_3_3_40_1","volume-title":"2017 Spring Servitization Conference","author":"Story V. M.","year":"2017","unstructured":"Story, V. M., Burton, J., Raddats, C., & Zolkiewski, J. (2017). The layered nature of servitization challenges and responses. In 2017 Spring Servitization Conference."},{"key":"e_1_3_3_41_1","doi-asserted-by":"publisher","DOI":"10.1002\/bse.414"},{"key":"e_1_3_3_42_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2003.06.008"},{"key":"e_1_3_3_43_1","doi-asserted-by":"publisher","DOI":"10.1509\/jm.09.0395"},{"key":"e_1_3_3_44_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-018-0570-0"},{"key":"e_1_3_3_45_1","doi-asserted-by":"publisher","DOI":"10.1016\/0263-2373(88)90033-3"},{"key":"e_1_3_3_46_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2016.06.013"},{"key":"e_1_3_3_47_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJOPM-04-2017-0204"},{"key":"e_1_3_3_48_1","doi-asserted-by":"publisher","DOI":"10.1016\/0007-6813(80)90027-0"},{"key":"e_1_3_3_49_1","first-page":"14","volume-title":"2018 Sprint Servitization Conference","author":"West S.","year":"2018","unstructured":"West, S., Gaiardelli, P., Bigdeli, A., & Baines, T. (2018). Exploring operational challenges for servitization: A European survey. In 2018 Sprint Servitization Conference Copenhagen (pp. 14\u201316)."},{"key":"e_1_3_3_50_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-06234-7_15"},{"key":"e_1_3_3_51_1","first-page":"1","volume-title":"Enterprise Engineering Working Conference (EEWC) 2019","author":"Winter R.","year":"2019","unstructured":"Winter, R., & Yang, L. (2019). Engineering the Black-box Meta Model of Data Exploration. In Enterprise Engineering Working Conference (EEWC) 2019, Lisbon, Portugal. (pp. 1\u201317)."},{"key":"e_1_3_3_52_1","volume-title":"Case study research: Design and methods","author":"Yin R. K.","year":"2014","unstructured":"Yin, R. K. (ed.). (2014). Case study research: Design and methods (5th ed.). Sage.","edition":"5"},{"key":"e_1_3_3_53_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJOPM-08-2020-0507"}],"container-title":["European Journal of Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/0960085X.2022.2046515","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,6,3]],"date-time":"2024-06-03T15:29:03Z","timestamp":1717428543000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/0960085X.2022.2046515"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,3,24]]},"references-count":52,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2023,7,4]]}},"alternative-id":["10.1080\/0960085X.2022.2046515"],"URL":"https:\/\/doi.org\/10.1080\/0960085x.2022.2046515","relation":{},"ISSN":["0960-085X","1476-9344"],"issn-type":[{"value":"0960-085X","type":"print"},{"value":"1476-9344","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,3,24]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjis20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjis20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2020-09-23","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-01-30","order":1,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-03-24","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}