{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,8]],"date-time":"2026-02-08T11:15:30Z","timestamp":1770549330790,"version":"3.49.0"},"reference-count":133,"publisher":"Informa UK Limited","issue":"5","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["European Journal of Information Systems"],"published-print":{"date-parts":[[2025,9,3]]},"DOI":"10.1080\/0960085x.2025.2471074","type":"journal-article","created":{"date-parts":[[2025,3,6]],"date-time":"2025-03-06T21:58:41Z","timestamp":1741298321000},"page":"893-915","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":2,"title":["Impact of rounded rating display and confidence cues on the subsequent reviews"],"prefix":"10.1080","volume":"34","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-6304-8162","authenticated-orcid":false,"given":"Chang","family":"Liu","sequence":"first","affiliation":[{"name":"Nanjing Audit University","place":["Nanjing, China"]}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5397-6109","authenticated-orcid":false,"given":"Keehyung","family":"Kim","sequence":"additional","affiliation":[{"name":"University of Oklahoma","place":["Norman, USA"]}]}],"member":"301","published-online":{"date-parts":[[2025,3,6]]},"reference":[{"key":"e_1_3_4_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/860435.860493"},{"key":"e_1_3_4_3_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.12.2.125"},{"key":"e_1_3_4_4_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-0297.2012.02512.x"},{"key":"e_1_3_4_5_1","doi-asserted-by":"publisher","DOI":"10.1509\/jmr.14.0380"},{"key":"e_1_3_4_6_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2014.1930"},{"key":"e_1_3_4_7_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jrp.2005.08.006"},{"key":"e_1_3_4_8_1","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.43.2.287"},{"key":"e_1_3_4_9_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cub.2019.05.044"},{"key":"e_1_3_4_10_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1090.0557"},{"key":"e_1_3_4_11_1","doi-asserted-by":"publisher","DOI":"10.2307\/3250921"},{"key":"e_1_3_4_12_1","doi-asserted-by":"publisher","DOI":"10.1007\/1-84628-111-3_13"},{"key":"e_1_3_4_13_1","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.2018.1481671"},{"key":"e_1_3_4_14_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2021.4040"},{"key":"e_1_3_4_15_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.2016.0993"},{"key":"e_1_3_4_16_1","first-page":"31","volume-title":"Cognitive responses in persuasion","author":"Cacioppo J. T.","year":"2014","unstructured":"Cacioppo, J. T., Harkins, S. G., & Petty, R. E. (2014). The nature of attitudes and cognitive responses and their relationships to behavior. In R. Petty, T. M. Ostrom, & T. C. Brock (Eds.), Cognitive responses in persuasion (pp. 31\u201354). Psychology Press."},{"key":"e_1_3_4_17_1","doi-asserted-by":"publisher","DOI":"10.3982\/ECTA11757"},{"key":"e_1_3_4_18_1","volume-title":"Cambridge Elements","author":"Cattaneo M. D.","year":"2017","unstructured":"Cattaneo, M. D., Idrobo, N., & Titiunik, R. (2017). A practical introduction to regression discontinuity designs. In R. Michael Alvarez, N. Beck, & B. Sinclair (Eds.), Cambridge Elements. Quantitative and Computational Methods for Social Science-Cambridge University Press I."},{"key":"e_1_3_4_19_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2013.11.008"},{"key":"e_1_3_4_20_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2013.06.003"},{"issue":"1","key":"e_1_3_4_21_1","article-title":"Online reviews: Do consumers use them?","volume":"28","author":"Chatterjee P.","year":"2001","unstructured":"Chatterjee, P. (2001). Online reviews: Do consumers use them?. Advances in Consumer Research, 28(1).","journal-title":"Advances in Consumer Research"},{"key":"e_1_3_4_22_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1040.0089"},{"key":"e_1_3_4_23_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2012.06.008"},{"key":"e_1_3_4_24_1","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.43.3.345"},{"key":"e_1_3_4_25_1","doi-asserted-by":"publisher","DOI":"10.1080\/0960085X.2022.2104665"},{"key":"e_1_3_4_26_1","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222230207"},{"key":"e_1_3_4_27_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781446214282"},{"key":"e_1_3_4_28_1","doi-asserted-by":"publisher","DOI":"10.1177\/073953290602700302"},{"key":"e_1_3_4_29_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0022-4359(00)00028-2"},{"key":"e_1_3_4_30_1","doi-asserted-by":"publisher","DOI":"10.1093\/jcr\/ucv047"},{"key":"e_1_3_4_31_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11747-008-0121-1"},{"key":"e_1_3_4_32_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2008.04.001"},{"key":"e_1_3_4_33_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.73.3.421"},{"key":"e_1_3_4_34_1","doi-asserted-by":"publisher","DOI":"10.1177\/001872675400700202"},{"key":"e_1_3_4_35_1","volume-title":"A theory of cognitive dissonance","author":"Festinger L.","year":"1962","unstructured":"Festinger, L. (1962). A theory of cognitive dissonance (Vol. 2). Stanford University Press."},{"key":"e_1_3_4_36_1","doi-asserted-by":"publisher","DOI":"10.2307\/2065853"},{"key":"e_1_3_4_37_1","first-page":"339","volume-title":"Cognitive responses in persuasion","author":"Fishbein M.","year":"2014","unstructured":"Fishbein, M., & Ajzen, I. (2014). Acceptance, yielding and impact: Cognitive processes in persuasion. In R. E. Petty, T. M. Ostrom, & T. C. Brock (Eds.), Cognitive responses in persuasion (pp. 339\u2013359). Psychology Press."},{"key":"e_1_3_4_38_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretai.2014.04.004"},{"key":"e_1_3_4_39_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1080.0193"},{"key":"e_1_3_4_40_1","doi-asserted-by":"publisher","DOI":"10.1109\/TKDE.2010.188"},{"key":"e_1_3_4_41_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1110.0700"},{"key":"e_1_3_4_42_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1040.0071"},{"key":"e_1_3_4_43_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2018\/14042"},{"key":"e_1_3_4_44_1","volume-title":"IBM watson just got more accurate at detecting emotions","author":"Gundecha P.","year":"2016","unstructured":"Gundecha, P. (2016, October 6). IBM watson just got more accurate at detecting emotions. IBM Cloud Technologies. https:\/\/www.ibm.com\/cloud\/blog\/announcements\/watson-has-more-accurate-emotion-detection"},{"key":"e_1_3_4_45_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2019.01.004"},{"key":"e_1_3_4_46_1","doi-asserted-by":"publisher","DOI":"10.1037\/a0015701"},{"key":"e_1_3_4_47_1","doi-asserted-by":"publisher","DOI":"10.1086\/680667"},{"key":"e_1_3_4_48_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2017.0694"},{"key":"e_1_3_4_49_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781848608221"},{"key":"e_1_3_4_50_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2017.06.007"},{"key":"e_1_3_4_51_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2010.08.012"},{"key":"e_1_3_4_52_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2017\/41.2.06"},{"key":"e_1_3_4_53_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2016.12.009"},{"key":"e_1_3_4_54_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jeconom.2007.05.001"},{"key":"e_1_3_4_55_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11002-012-9191-4"},{"key":"e_1_3_4_56_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2015.0594"},{"key":"e_1_3_4_57_1","first-page":"137","volume-title":"Metacognition","author":"Jost J. T.","year":"2013","unstructured":"Jost, J. T., Kruglanski, A. W., & Nelson, T. O. (2013). Social metacognition: An expansionist review. In J. Metcalfe (Eds.), Metacognition (pp. 137\u2013154). Psychology Press."},{"key":"e_1_3_4_58_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2017.02.001"},{"key":"e_1_3_4_59_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ins.2018.10.006"},{"key":"e_1_3_4_60_1","volume-title":"Proceedings of the Workshop of Information Technology and Systems","author":"Kim K.","year":"2015","unstructured":"Kim, K., Khansa, L., & Kim, S. (2015). Does rich content make online reviews better? An empirical study using a text analysis. In Proceedings of the Workshop of Information Technology and Systems, Dallas."},{"key":"e_1_3_4_61_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2023.113998"},{"key":"e_1_3_4_62_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.intmar.2014.02.001"},{"key":"e_1_3_4_63_1","doi-asserted-by":"publisher","DOI":"10.1017\/S1351324914000114"},{"key":"e_1_3_4_64_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00386"},{"key":"e_1_3_4_65_1","doi-asserted-by":"publisher","DOI":"10.1145\/3487664.3487773"},{"key":"e_1_3_4_66_1","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/w16-1609"},{"key":"e_1_3_4_67_1","first-page":"1188","volume-title":"International Conference on Machine Learning","author":"Le Q.","year":"2014","unstructured":"Le, Q., & Mikolov, T. (2014). Distributed representations of sentences and documents. In International Conference on Machine Learning (pp. 1188\u20131196). PMLR."},{"key":"e_1_3_4_68_1","doi-asserted-by":"publisher","DOI":"10.1257\/jel.48.2.281"},{"key":"e_1_3_4_69_1","doi-asserted-by":"publisher","DOI":"10.1080\/2573234X.2020.1768808"},{"key":"e_1_3_4_70_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2021.1029"},{"key":"e_1_3_4_71_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.elerap.2007.05.004"},{"key":"e_1_3_4_72_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2020.106670"},{"key":"e_1_3_4_73_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2014.2082"},{"key":"e_1_3_4_74_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2021.1007"},{"key":"e_1_3_4_75_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2020.102107"},{"key":"e_1_3_4_76_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2017.0728"},{"key":"e_1_3_4_77_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1070.0154"},{"key":"e_1_3_4_78_1","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222270401"},{"key":"e_1_3_4_79_1","doi-asserted-by":"publisher","DOI":"10.1108\/09564239710166272"},{"key":"e_1_3_4_80_1","unstructured":"Luca M. (2016). Reviews reputation and revenue: The case of Yelp.com. Harvard business school NOM unit working paper 12\u2013016."},{"key":"e_1_3_4_81_1","doi-asserted-by":"publisher","DOI":"10.1509\/jm.11.0560"},{"key":"e_1_3_4_82_1","doi-asserted-by":"publisher","DOI":"10.1174\/021347413807719148"},{"key":"e_1_3_4_83_1","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222300310"},{"key":"e_1_3_4_84_1","doi-asserted-by":"publisher","DOI":"10.1108\/08876040810871183"},{"key":"e_1_3_4_85_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2006.10.008"},{"key":"e_1_3_4_86_1","volume-title":"Twenty-Third European Conference on Information Systems","author":"Matzner M.","year":"2015","unstructured":"Matzner, M., Von Hoffen, M., Heide, T., Plenter, F., & Chasin, F. (2015). A method for measuring user preferences in information systems design choices. In Twenty-Third European Conference on Information Systems, M\u00fcnster, Germany."},{"key":"e_1_3_4_87_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2013.02.012"},{"key":"e_1_3_4_88_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.13.3.296.76"},{"key":"e_1_3_4_89_1","doi-asserted-by":"publisher","DOI":"10.1002\/9781118426456.ch20"},{"key":"e_1_3_4_90_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1110.0662"},{"key":"e_1_3_4_91_1","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.48.3.444"},{"key":"e_1_3_4_92_1","doi-asserted-by":"publisher","DOI":"10.1126\/science.1240466"},{"key":"e_1_3_4_93_1","unstructured":"Murphy R. (2020 December 9). Local consumer review survey 2020. BrightLocal. https:\/\/www.brightlocal.com\/research\/local-consumer-review-survey\/"},{"key":"e_1_3_4_94_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2019.113168"},{"key":"e_1_3_4_95_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.2014.0893"},{"key":"e_1_3_4_96_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.62.4.480"},{"key":"e_1_3_4_97_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224378001700405"},{"key":"e_1_3_4_98_1","doi-asserted-by":"publisher","DOI":"10.1086\/209358"},{"key":"e_1_3_4_99_1","volume-title":"Satisfaction: A behavioral perspective on the consumer","author":"Oliver R. L.","year":"2010","unstructured":"Oliver, R. L. (2010). Satisfaction: A behavioral perspective on the consumer. M.E. Sharpe."},{"key":"e_1_3_4_100_1","doi-asserted-by":"publisher","DOI":"10.1002\/mar.20626"},{"key":"e_1_3_4_101_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2017.03.020"},{"key":"e_1_3_4_102_1","doi-asserted-by":"publisher","DOI":"10.1037\/\/0278-7393.14.1.85"},{"key":"e_1_3_4_103_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.82.5.722"},{"key":"e_1_3_4_104_1","first-page":"254","volume-title":"Social psychology: Handbook of basic principles","author":"Petty R. E.","year":"2007","unstructured":"Petty, R. E., Bri\u00f1ol, P., Tormala, Z. L., & Wegener, D. T. (2007). The role of metacognition in social judgment. In E. Tory Higgins & A. W. Kruglanski (Eds.), Social psychology: Handbook of basic principles (pp. 254\u2013284). The Guilford Press."},{"key":"e_1_3_4_105_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1559-1816.2004.tb02547.x"},{"key":"e_1_3_4_106_1","doi-asserted-by":"publisher","DOI":"10.1093\/oso\/9780198789710.001.0001"},{"key":"e_1_3_4_107_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.2017.1048"},{"key":"e_1_3_4_108_1","doi-asserted-by":"publisher","DOI":"10.1080\/0960085X.2022.2041372"},{"key":"e_1_3_4_109_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.05.025"},{"key":"e_1_3_4_110_1","doi-asserted-by":"publisher","DOI":"10.1002\/cb.385"},{"key":"e_1_3_4_111_1","doi-asserted-by":"publisher","DOI":"10.1080\/0960085X.2018.1524419"},{"key":"e_1_3_4_112_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.34.2.167"},{"key":"e_1_3_4_113_1","doi-asserted-by":"publisher","DOI":"10.1086\/432235"},{"key":"e_1_3_4_114_1","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2013.00261"},{"key":"e_1_3_4_115_1","volume-title":"Twenty-fifth Americas Conference on Information Systems","author":"Son J.","year":"2019","unstructured":"Son, J., Negahban, A., & Chiang, D. (2019). Topic diversity of online consumer reviews and its effect on review helpfulness. In Twenty-fifth Americas Conference on Information Systems, Cancun."},{"key":"e_1_3_4_116_1","doi-asserted-by":"publisher","DOI":"10.1002\/mar.1049"},{"key":"e_1_3_4_117_1","doi-asserted-by":"publisher","DOI":"10.1509\/jm.10.0377"},{"key":"e_1_3_4_118_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1110.1458"},{"key":"e_1_3_4_119_1","doi-asserted-by":"publisher","DOI":"10.2307\/30036520"},{"key":"e_1_3_4_120_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.52.5.881"},{"key":"e_1_3_4_121_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-4870(02)00211-8"},{"key":"e_1_3_4_122_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-0663.81.3.283"},{"key":"e_1_3_4_123_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2017.0741"},{"key":"e_1_3_4_124_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224378702400302"},{"key":"e_1_3_4_125_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.2015.0926"},{"key":"e_1_3_4_126_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-92185-1_39"},{"key":"e_1_3_4_127_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2015.03.001"},{"key":"e_1_3_4_128_1","doi-asserted-by":"publisher","DOI":"10.1080\/02642060308565622"},{"key":"e_1_3_4_129_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2014\/38.2.10"},{"key":"e_1_3_4_130_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2015.0617"},{"key":"e_1_3_4_131_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.24457"},{"key":"e_1_3_4_132_1","doi-asserted-by":"publisher","DOI":"10.1509\/jm.14.0169"},{"key":"e_1_3_4_133_1","first-page":"303","volume-title":"Computer Science and Applications: Proceedings of the 2014 Asia-Pacific Conference on Computer Science and Applications, CSAC 2014","author":"Zheng W.","year":"2014","unstructured":"Zheng, W., & He, M. (2014). Using probabilistic topic models for document similarity computation. In Computer Science and Applications: Proceedings of the 2014 Asia-Pacific Conference on Computer Science and Applications, CSAC 2014 (pp. 303). CRC Press."},{"key":"e_1_3_4_134_1","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.2018.1451956"}],"container-title":["European Journal of Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/0960085X.2025.2471074","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,9,25]],"date-time":"2025-09-25T05:12:33Z","timestamp":1758777153000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/0960085X.2025.2471074"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,3,6]]},"references-count":133,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2025,9,3]]}},"alternative-id":["10.1080\/0960085X.2025.2471074"],"URL":"https:\/\/doi.org\/10.1080\/0960085x.2025.2471074","relation":{},"ISSN":["0960-085X","1476-9344"],"issn-type":[{"value":"0960-085X","type":"print"},{"value":"1476-9344","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,3,6]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjis20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjis20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2023-09-08","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2025-02-11","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2025-03-06","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}