{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,7]],"date-time":"2026-04-07T00:00:14Z","timestamp":1775520014933,"version":"3.50.1"},"reference-count":79,"publisher":"Informa UK Limited","issue":"13","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["International Journal of Human\u2013Computer Interaction"],"published-print":{"date-parts":[[2025,7,3]]},"DOI":"10.1080\/10447318.2024.2405786","type":"journal-article","created":{"date-parts":[[2024,9,30]],"date-time":"2024-09-30T12:50:48Z","timestamp":1727700648000},"page":"8167-8183","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":8,"title":["Navigating Technological Shifts: An Examination of User Inertia and Technology Prestige in Large-Language-Model AI Chatbot Transition"],"prefix":"10.1080","volume":"41","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5060-4078","authenticated-orcid":false,"given":"Yipeng","family":"Xi","sequence":"first","affiliation":[{"name":"School of Media and Communication, Shanghai Jiao Tong University","place":["Shanghai, China"]}]}],"member":"301","published-online":{"date-parts":[[2024,9,30]]},"reference":[{"key":"e_1_3_2_2_1","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2019.2904006"},{"key":"e_1_3_2_3_1","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2023.2301252"},{"key":"e_1_3_2_4_1","volume-title":"For a critique of the political economy of the sign","author":"Baudrillard J.","year":"2019","unstructured":"Baudrillard, J. (2019). For a critique of the political economy of the sign. Verso Books."},{"key":"e_1_3_2_5_1","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2022.2115334"},{"key":"e_1_3_2_6_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10796-021-10203-y"},{"key":"e_1_3_2_7_1","doi-asserted-by":"publisher","DOI":"10.1080\/00213624.2004.11506696"},{"key":"e_1_3_2_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2022.103748"},{"key":"e_1_3_2_9_1","unstructured":"BLOOMBERG (2023 October 17). Baidu claims its Ernie AI chatbot is now as good as ChatGPT months after weak rollout spooked investors. FORTUNE ASIA. https:\/\/fortune.com\/asia\/2023\/10\/17\/baidu-claims-ernie-ai-chatbot-good-chatgpt-weak-rollout-spooked-investors\/"},{"key":"e_1_3_2_10_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.08.042"},{"key":"e_1_3_2_11_1","doi-asserted-by":"publisher","DOI":"10.1108\/intr-01-2019-0016"},{"key":"e_1_3_2_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.elerap.2017.06.002"},{"key":"e_1_3_2_13_1","doi-asserted-by":"publisher","DOI":"10.1108\/IMDS-12-2020-0761"},{"key":"e_1_3_2_14_1","doi-asserted-by":"publisher","DOI":"10.1108\/IntR-09-2017-0343"},{"key":"e_1_3_2_15_1","doi-asserted-by":"publisher","DOI":"10.1108\/AJIM-06-2017-0149"},{"key":"e_1_3_2_16_1","doi-asserted-by":"publisher","DOI":"10.6160\/SYSMR.202202_30(1).0001"},{"key":"e_1_3_2_17_1","doi-asserted-by":"publisher","DOI":"10.1080\/08838151.2020.1834296"},{"key":"e_1_3_2_18_1","doi-asserted-by":"publisher","DOI":"10.1080\/10705510709336745"},{"key":"e_1_3_2_19_1","doi-asserted-by":"publisher","DOI":"10.5465\/AMBPP.2017.12706abstract"},{"key":"e_1_3_2_20_1","doi-asserted-by":"publisher","DOI":"10.1108\/JABS-02-2021-0066"},{"key":"e_1_3_2_21_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224378101800104"},{"key":"e_1_3_2_22_1","doi-asserted-by":"publisher","DOI":"10.1177\/0266666915591298"},{"key":"e_1_3_2_23_1","doi-asserted-by":"publisher","DOI":"10.1108\/ITP-04-2021-0328"},{"key":"e_1_3_2_24_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2022.102568"},{"key":"e_1_3_2_25_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2023.113707"},{"key":"e_1_3_2_26_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11301-022-00283-8"},{"key":"e_1_3_2_27_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.12366"},{"key":"e_1_3_2_28_1","doi-asserted-by":"publisher","DOI":"10.1108\/ITP-03-2018-0132"},{"key":"e_1_3_2_29_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00146-021-01307-9"},{"key":"e_1_3_2_30_1","doi-asserted-by":"publisher","DOI":"10.1002\/jcpy.1181"},{"key":"e_1_3_2_31_1","doi-asserted-by":"publisher","DOI":"10.1108\/jsm-12-2014-0408"},{"key":"e_1_3_2_32_1","doi-asserted-by":"publisher","DOI":"10.1108\/JCMARS-01-2022-0002"},{"key":"e_1_3_2_33_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00146-022-01499-8"},{"key":"e_1_3_2_34_1","doi-asserted-by":"publisher","DOI":"10.1108\/IMDS-04-2016-0130"},{"key":"e_1_3_2_35_1","unstructured":"iResearch (2020). White Paper of China\u2019s Online O&A Industry [\u4e2d\u56fd\u5728\u7ebf\u77e5\u8bc6\u95ee\u7b54\u884c\u4e1a\u767d\u76ae\u4e66]. Available at: https:\/\/www.yunbaogao.cn\/index\/partFile\/1\/iresearch\/2021-12\/1_20868.pdf"},{"key":"e_1_3_2_36_1","first-page":"161","volume-title":"Culture and social change: Transforming society through the power of ideas","author":"Jensen E.","year":"2012","unstructured":"Jensen, E. (2012). Scientific controversies and the struggle for symbolic power. In Culture and social change: Transforming society through the power of ideas (pp. 161\u2013183). Information Age Publishers."},{"key":"e_1_3_2_37_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2022.107329"},{"key":"e_1_3_2_38_1","doi-asserted-by":"publisher","DOI":"10.2307\/20650309"},{"issue":"2","key":"e_1_3_2_39_1","first-page":"15","article-title":"Questioners\u2019 credibility judgments of answers in a social question and answer site","volume":"15","author":"Kim S.","year":"2010","unstructured":"Kim, S. (2010). Questioners\u2019 credibility judgments of answers in a social question and answer site. Information Research, 15(2), 15\u201312. http:\/\/InformationR.net\/ir\/15-2\/paper432.html","journal-title":"Information Research,"},{"key":"e_1_3_2_40_1","doi-asserted-by":"publisher","DOI":"10.1080\/15332960902993593"},{"key":"e_1_3_2_41_1","volume-title":"Principles and practice of structural equation modeling","author":"Kline R. B.","year":"2015","unstructured":"Kline, R. B. (2015). Principles and practice of structural equation modeling. Guilford Press."},{"key":"e_1_3_2_42_1","doi-asserted-by":"publisher","DOI":"10.2307\/25148760"},{"key":"e_1_3_2_43_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.techsoc.2020.101312"},{"key":"e_1_3_2_44_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11747-014-0403-8"},{"key":"e_1_3_2_45_1","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2023.2212219"},{"key":"e_1_3_2_46_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.12.042"},{"key":"e_1_3_2_47_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.elerap.2018.03.001"},{"key":"e_1_3_2_48_1","doi-asserted-by":"publisher","DOI":"10.1108\/INTR-04-2020-0175"},{"key":"e_1_3_2_49_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2018.07.045"},{"key":"e_1_3_2_50_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9280.2006.01721.x"},{"key":"e_1_3_2_51_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11135-006-9018-6"},{"key":"e_1_3_2_52_1","doi-asserted-by":"publisher","DOI":"10.1108\/17465681111170966"},{"key":"e_1_3_2_53_1","doi-asserted-by":"publisher","DOI":"10.12776\/qip.v21i3.983"},{"key":"e_1_3_2_54_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.06.054"},{"key":"e_1_3_2_55_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2020.11.006"},{"key":"e_1_3_2_56_1","doi-asserted-by":"publisher","DOI":"10.2307\/41410404"},{"key":"e_1_3_2_57_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-81907-1_5"},{"key":"e_1_3_2_58_1","doi-asserted-by":"publisher","DOI":"10.1080\/01449290410001723472"},{"key":"e_1_3_2_59_1","doi-asserted-by":"publisher","DOI":"10.1177\/01655515221118665"},{"key":"e_1_3_2_60_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF00055564"},{"key":"e_1_3_2_61_1","volume-title":"28th European conference on information systems - liberty, equality, and fraternity in a digitizing world","author":"Seeger A. M.","year":"2021","unstructured":"Seeger, A. M., & Heinzl, A. (2021). Chatbots often fail! Can anthropomorphic design mitigate trust loss in conversational agents for customer service?. In F. Rowe, R. E. Amrani, M. Limayem, S. Matook, C. Rosenkranz, E. A. Whitley, A. E. Quammah (Eds.), 28th European conference on information systems - liberty, equality, and fraternity in a digitizing world. ECIS."},{"key":"e_1_3_2_62_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2018.03.013"},{"key":"e_1_3_2_63_1","doi-asserted-by":"publisher","DOI":"10.2307\/270723"},{"key":"e_1_3_2_64_1","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2012.32"},{"key":"e_1_3_2_65_1","doi-asserted-by":"publisher","DOI":"10.29012\/jpc.v4i2.620"},{"key":"e_1_3_2_66_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.06.014"},{"key":"e_1_3_2_67_1","doi-asserted-by":"publisher","DOI":"10.1108\/JEIM-08-2019-0227"},{"key":"e_1_3_2_68_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.copsyc.2015.10.017"},{"key":"e_1_3_2_69_1","doi-asserted-by":"publisher","DOI":"10.1108\/ITP-04-2021-0255"},{"key":"e_1_3_2_70_1","doi-asserted-by":"publisher","DOI":"10.1177\/13567667221078244"},{"key":"e_1_3_2_71_1","doi-asserted-by":"publisher","DOI":"10.1108\/JPBM-05-2016-1199"},{"key":"e_1_3_2_72_1","doi-asserted-by":"publisher","DOI":"10.4324\/9781315135373"},{"key":"e_1_3_2_73_1","doi-asserted-by":"publisher","DOI":"10.15341\/jbe(2155-7950)\/10.09.2018\/005"},{"key":"e_1_3_2_74_1","doi-asserted-by":"publisher","DOI":"10.1108\/INTR-10-2019-0439"},{"key":"e_1_3_2_75_1","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2020.1861419"},{"key":"e_1_3_2_76_1","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2022.2121458"},{"key":"e_1_3_2_77_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.techsoc.2022.102049"},{"key":"e_1_3_2_78_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2022.103257"},{"key":"e_1_3_2_79_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2022.103203"},{"key":"e_1_3_2_80_1","doi-asserted-by":"publisher","DOI":"10.1177\/0266666914526605"}],"container-title":["International Journal of Human\u2013Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/10447318.2024.2405786","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,25]],"date-time":"2025-06-25T04:22:34Z","timestamp":1750825354000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/10447318.2024.2405786"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,9,30]]},"references-count":79,"journal-issue":{"issue":"13","published-print":{"date-parts":[[2025,7,3]]}},"alternative-id":["10.1080\/10447318.2024.2405786"],"URL":"https:\/\/doi.org\/10.1080\/10447318.2024.2405786","relation":{},"ISSN":["1044-7318","1532-7590"],"issn-type":[{"value":"1044-7318","type":"print"},{"value":"1532-7590","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,9,30]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=hihc20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=hihc20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2024-02-13","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2024-06-20","order":1,"name":"revised","label":"Revised","group":{"name":"publication_history","label":"Publication History"}},{"value":"2024-09-13","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2024-09-30","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}