{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,7,1]],"date-time":"2025-07-01T11:31:30Z","timestamp":1751369490525,"version":"3.41.0"},"reference-count":43,"publisher":"Informa UK Limited","issue":"1","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Information Systems Management"],"published-print":{"date-parts":[[2016,1,2]]},"DOI":"10.1080\/10580530.2016.1117879","type":"journal-article","created":{"date-parts":[[2015,12,1]],"date-time":"2015-12-01T04:15:25Z","timestamp":1448943325000},"page":"74-87","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":1,"title":["Evaluation and Improvement of a Transition Business Process: A Case Study Guided by a Semantic Quality-Based Approach"],"prefix":"10.1080","volume":"33","author":[{"given":"Virginie","family":"Thion","sequence":"first","affiliation":[]},{"given":"Malika","family":"Grim-Yefsah","sequence":"additional","affiliation":[]},{"given":"Camille","family":"Rosenthal-Sabroux","sequence":"additional","affiliation":[]},{"given":"Samira Si-Said","family":"Cherfi","sequence":"additional","affiliation":[]}],"member":"301","published-online":{"date-parts":[[2015,11,30]]},"reference":[{"issue":"9","key":"CIT0001","first-page":"1","volume":"2005","author":"Aguilar E. R.","year":"2006","journal-title":"Special Issue of Best Papers presented at WIS"},{"key":"CIT0002","doi-asserted-by":"crossref","unstructured":"Alaranta, M. & Jarvenpaa, S. L. (2010, January).Changing IT providers in public sector outsourcing: Managing the loss of experiential knowledge. In Proceedings of the Hawaii International Conference on System Sciences (HICSS) (pp. 1\u201310), Koloa, Kauai, HI.","DOI":"10.1109\/HICSS.2010.101"},{"key":"CIT0003","doi-asserted-by":"publisher","DOI":"10.1006\/obhd.2000.2893"},{"volume-title":"The Goal Question Metric approach. In Encyclopedia of software engineering","year":"1994","author":"Basili V.","key":"CIT0004"},{"volume-title":"Data quality: Concepts, methodologies and techniques (data-centric systems and applications)","year":"2006","author":"Batini C.","key":"CIT0005"},{"key":"CIT0006","doi-asserted-by":"publisher","DOI":"10.1007\/3-540-45594-9_3"},{"key":"CIT0007","doi-asserted-by":"publisher","DOI":"10.1108\/17538291111185449"},{"volume-title":"Business process quality metrics: Log-based complexity of workflow patterns","year":"2007","author":"Cardoso J.","key":"CIT0008"},{"key":"CIT0009","doi-asserted-by":"publisher","DOI":"10.1007\/11837862_13"},{"key":"CIT0010","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2011.12.001"},{"key":"CIT0011","doi-asserted-by":"publisher","DOI":"10.2307\/2393553"},{"key":"CIT0012","volume-title":"Working knowledge: How organizations manage what they know","author":"Davenport T. H.","year":"2000","edition":"2"},{"issue":"4","key":"CIT0013","first-page":"11","volume":"31","author":"Davenport T. H.","year":"1990","journal-title":"Sloan Management Review"},{"volume-title":"JURAN institute\u2019s Six Sigma breakthrough and beyond-quality performance breakthrough methods","year":"2005","author":"De Feo J.","key":"CIT0014"},{"volume-title":"Out of the crisis","year":"2000","author":"Deming W. E.","key":"CIT0015"},{"key":"CIT0016","doi-asserted-by":"publisher","DOI":"10.1145\/1035233"},{"volume-title":"Improving data warehouse and business information quality: Methods for reducing costs and increasing profits","year":"1999","author":"English L. P.","key":"CIT0017"},{"issue":"5","key":"CIT0018","first-page":"219","volume":"8","author":"Ghani A.","year":"2008","journal-title":"International Journal of Computer Science and Network Security"},{"key":"CIT0019","doi-asserted-by":"crossref","unstructured":"Grim-Yefsah, M. & Diaz, J. (2012, October).Knowledge transfer in practice\u2014a socio-technical system for the transition in outsourcing. In Proceedings of the International Conference on Knowledge Management and Information Sharing (KMIS) (pp. 223\u2013228), Barcelona, Spain.","DOI":"10.5220\/0004170002230228"},{"volume-title":"Changing provider in an outsourced information system project\u2014good practices for knowledge transfer","year":"2011","author":"Grim-Yefsah M.","key":"CIT0020"},{"key":"CIT0021","doi-asserted-by":"crossref","unstructured":"Grim-Yefsah, M., Rosenthal-Sabroux, C. & Thion-Goasdou\u00e9, V. (2011b, October).Using information of an informal network to evaluate business process robustness. In Proceedings of the International Conference on Knowledge Management and Information Sharing (KMIS) (pp. 430\u2013435), Paris, France.","DOI":"10.5220\/0003638204300435"},{"key":"CIT0022","unstructured":"Gruhn, V. & Laue, R. (2006, May \u2013 June).Complexity metrics for business process models. In Proceedings of the International Conference on Business Information Systems (pp. 1\u201312), Klagenfurt, Austria."},{"volume-title":"2008 Quality management systems\u2014requirements (ISO 9001)","year":"2008","author":"International Organization for Standardization (ISO)","key":"CIT0023"},{"volume-title":"Business process simulation a tool survey. Workshop and Tutorial on Practical Use of Coloured Petri Nets and the CPN, Aarhus, Denmark","year":"2006","author":"Jansen-Vullers M. H.","key":"CIT0024"},{"issue":"1","key":"CIT0025","first-page":"73","volume":"35","author":"Lacity M. C.","year":"1993","journal-title":"Sloan Management Review"},{"key":"CIT0026","doi-asserted-by":"publisher","DOI":"10.4018\/IJISMD"},{"key":"CIT0027","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-75183-0_4"},{"key":"CIT0028","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.5.1.14"},{"key":"CIT0029","doi-asserted-by":"publisher","DOI":"10.2307\/41165942"},{"key":"CIT0030","doi-asserted-by":"crossref","DOI":"10.1093\/oso\/9780195092691.001.0001","volume-title":"The knowledge-creating company: How Japanese companies create the dynamics of innovation","author":"Nonaka I.","year":"1995"},{"issue":"1","key":"CIT0031","first-page":"209","volume":"5","author":"Olzmann M.","year":"2012","journal-title":"International Journal on Advances in Intelligent Systems"},{"volume-title":"Process improvement essentials\u2014CMMI, ISO 9001, Six Sigma","year":"2006","author":"Persse J. R.","key":"CIT0032"},{"volume-title":"The tacit dimension","year":"1967","author":"Polanyi M.","key":"CIT0033"},{"volume-title":"Towards a Post-Critical Philosophy Corr. Ed Edition","year":"1975","author":"Polanyi M.","key":"CIT0034"},{"key":"CIT0035","doi-asserted-by":"publisher","DOI":"10.1145\/269012.269025"},{"volume-title":"Economic control of quality of manufactured product","year":"1980","author":"Shewhart W. A.","key":"CIT0036"},{"key":"CIT0037","first-page":"1","volume":"9","author":"Sia S. K.","year":"2010","journal-title":"MIS Quarterly Executive"},{"volume-title":"Practical knowledge: Applying the social sciences","year":"1992","author":"Stehr N.","key":"CIT0038"},{"volume-title":"Challenges in business process analysis","year":"2007","author":"van der Aalst W. M. P.","key":"CIT0039"},{"key":"CIT0040","doi-asserted-by":"publisher","DOI":"10.1023\/A:1022883727209"},{"volume-title":"Quality metrics for business process models","year":"2007","author":"Vanderfeesten I.","key":"CIT0041"},{"key":"CIT0042","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511815478"},{"key":"CIT0043","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.ejis.3000284"}],"container-title":["Information Systems Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/10580530.2016.1117879","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,5,31]],"date-time":"2025-05-31T16:30:58Z","timestamp":1748709058000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.tandfonline.com\/doi\/full\/10.1080\/10580530.2016.1117879"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015,11,30]]},"references-count":43,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2015,11,30]]},"published-print":{"date-parts":[[2016,1,2]]}},"alternative-id":["10.1080\/10580530.2016.1117879"],"URL":"https:\/\/doi.org\/10.1080\/10580530.2016.1117879","relation":{},"ISSN":["1058-0530","1934-8703"],"issn-type":[{"type":"print","value":"1058-0530"},{"type":"electronic","value":"1934-8703"}],"subject":[],"published":{"date-parts":[[2015,11,30]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=uism20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=uism20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"}]}}