{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,8]],"date-time":"2026-03-08T05:44:25Z","timestamp":1772948665325,"version":"3.50.1"},"reference-count":25,"publisher":"Informa UK Limited","issue":"4","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information Systems Management"],"published-print":{"date-parts":[[2008,10,9]]},"DOI":"10.1080\/10580530802384589","type":"journal-article","created":{"date-parts":[[2008,10,17]],"date-time":"2008-10-17T06:12:21Z","timestamp":1224223941000},"page":"332-343","source":"Crossref","is-referenced-by-count":15,"title":["Quantifying the Performance of Workflows"],"prefix":"10.1080","volume":"25","author":[{"given":"M. H.","family":"Jansen-Vullers","sequence":"first","affiliation":[]},{"given":"P. A. M.","family":"Kleingeld","sequence":"additional","affiliation":[]},{"given":"M.","family":"Netjes","sequence":"additional","affiliation":[]}],"member":"301","reference":[{"key":"CIT0001","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-9236(00)00136-6"},{"key":"CIT0002","first-page":"28","volume":"5","author":"Adams C.","year":"2002","journal-title":"Financial Management"},{"key":"CIT0003","volume-title":"Workflow Analysis and Design","author":"Brand N.","year":"1995"},{"key":"CIT0004","first-page":"34","volume":"69","author":"Brignall T.","year":"1991","journal-title":"Management Accounting"},{"key":"CIT0005","volume-title":"Quasi-Experimentation: Design and Analysis Issues for Field Settings","author":"Cook T.","year":"1979"},{"key":"CIT0006","doi-asserted-by":"publisher","DOI":"10.1002\/npr.4040080105"},{"key":"CIT0007","doi-asserted-by":"crossref","first-page":"26","DOI":"10.12795\/mAGAzin.1998.i04.05","volume":"4","author":"Goverde R.","year":"1998","journal-title":"Workflow Magazine"},{"key":"CIT0008","doi-asserted-by":"publisher","DOI":"10.1016\/0030-5073(76)90016-7"},{"key":"CIT0009","first-page":"359","volume-title":"Proceedings of Workshops and Doctoral Consortium of the 19th International Conference on Advanced Information Systems Engineering (BPMDS workshop)","author":"Jansen-Vullers M. H.","year":"2007"},{"key":"CIT0010","doi-asserted-by":"crossref","DOI":"10.1007\/978-3-642-60794-3","volume-title":"Coloured Petri Nets. Basic Concepts, Analysis Methods and Practical Use. Volume 1","author":"Jensen K.","year":"1997"},{"key":"CIT0011","first-page":"71","volume":"70","author":"Kaplan R.","year":"1992","journal-title":"Harvard Business Review"},{"key":"CIT0012","first-page":"45","volume":"70","author":"Keegan D.","year":"1989","journal-title":"Management Accounting"},{"key":"CIT0013","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.87.1.14"},{"key":"CIT0014","doi-asserted-by":"crossref","DOI":"10.1007\/978-1-4757-3098-2","volume-title":"Modeling, Analysis, Design, and Control of Stochastic Systems","author":"Kulkarni V.","year":"1999"},{"key":"CIT0015","volume-title":"Simulation Modeling and Analysis","author":"Law A.","year":"2000"},{"key":"CIT0016","doi-asserted-by":"publisher","DOI":"10.1016\/j.compind.2005.01.001"},{"key":"CIT0017","volume-title":"Knock-out heuristic: Quantification of the implementation","author":"Loosschilder M.","year":"2007"},{"key":"CIT0018","volume-title":"Parallel heuristic: Quantification of the implementation","author":"Loosschilder M.","year":"2007"},{"key":"CIT0019","volume-title":"Triage Heuristic: Quantification of the implementation","author":"Loosschilder M.","year":"2007"},{"key":"CIT0020","first-page":"241","volume-title":"Proceedings of the winter simulation conference","author":"Mehta A.","year":"2000"},{"key":"CIT0021","doi-asserted-by":"crossref","DOI":"10.1007\/978-1-4613-8122-8","volume-title":"Simultaneous Statistical Inference","author":"Miller R.","year":"1981"},{"key":"CIT0022","volume-title":"Proc. of the 6th workshop on practical use of coloured Petri nets and the cpn tools","author":"Netjes M.","year":"2005"},{"key":"CIT0023","doi-asserted-by":"crossref","DOI":"10.1007\/3-540-36615-6","volume-title":"Design and Control of Workflow Processes: Business Process Management for the Service Industry","author":"Reijers H.","year":"2003"},{"key":"CIT0024","doi-asserted-by":"publisher","DOI":"10.1016\/j.omega.2004.04.012"},{"key":"CIT0025","doi-asserted-by":"crossref","first-page":"83","DOI":"10.1007\/3-540-45594-9_6","volume-title":"Business Process Management: Models, Techniques, and Empirical Studies","volume":"1806","author":"Zapf M.","year":"2000"}],"container-title":["Information Systems Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/10580530802384589","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,5,20]],"date-time":"2023-05-20T14:40:40Z","timestamp":1684593640000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/10580530802384589"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2008,10,9]]},"references-count":25,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2008,10,9]]}},"alternative-id":["10.1080\/10580530802384589"],"URL":"https:\/\/doi.org\/10.1080\/10580530802384589","relation":{},"ISSN":["1058-0530","1934-8703"],"issn-type":[{"value":"1058-0530","type":"print"},{"value":"1934-8703","type":"electronic"}],"subject":[],"published":{"date-parts":[[2008,10,9]]}}}