{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,19]],"date-time":"2026-04-19T09:54:53Z","timestamp":1776592493484,"version":"3.51.2"},"reference-count":94,"publisher":"Informa UK Limited","issue":"4","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["International Journal of Electronic Commerce"],"published-print":{"date-parts":[[2019,10,2]]},"DOI":"10.1080\/10864415.2019.1655208","type":"journal-article","created":{"date-parts":[[2019,9,19]],"date-time":"2019-09-19T13:41:26Z","timestamp":1568900486000},"page":"492-523","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":41,"title":["Impact of Free Contributions on Private Benefits in Online Healthcare Communities"],"prefix":"10.1080","volume":"23","author":[{"given":"Min","family":"Zhang","sequence":"first","affiliation":[]},{"given":"Xitong","family":"Guo","sequence":"additional","affiliation":[]},{"given":"Tianshi","family":"Wu","sequence":"additional","affiliation":[]}],"member":"301","published-online":{"date-parts":[[2019,9,19]]},"reference":[{"issue":"2013","key":"CIT0001","first-page":"120","volume":"6","author":"Abeza G.","journal-title":"International Journal of Sport Communication"},{"key":"CIT0002","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1100.0327"},{"key":"CIT0003","doi-asserted-by":"crossref","first-page":"333","DOI":"10.2753\/PSS0885-3134320304","volume":"3","author":"Agnihotri R.","year":"2012","journal-title":"Journal of Personal Selling and Sales Management"},{"key":"CIT0004","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.38.4.458.18903"},{"key":"CIT0005","doi-asserted-by":"publisher","DOI":"10.2307\/2234133"},{"key":"CIT0006","doi-asserted-by":"publisher","DOI":"10.1073\/pnas.0908800106"},{"issue":"1","key":"CIT0007","first-page":"224","volume":"81","author":"Bagwell B.K.","year":"1991","journal-title":"The American Economic Review"},{"key":"CIT0008","doi-asserted-by":"crossref","first-page":"4","DOI":"10.1509\/jmkg.67.1.4.18594","volume":"67","author":"Balachander S.","year":"2003","journal-title":"Journal of Marketing"},{"key":"CIT0009","doi-asserted-by":"crossref","first-page":"9","DOI":"10.2196\/jmir.5702","volume":"18","author":"Benetoli A.","year":"2016","journal-title":"Journal of Medical Internet Research"},{"key":"CIT0010","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415150401"},{"key":"CIT0011","doi-asserted-by":"publisher","DOI":"10.1086\/209337"},{"issue":"1","key":"CIT0012","doi-asserted-by":"crossref","first-page":"478","DOI":"10.1016\/j.jet.2006.06.006","volume":"135","author":"Bramoull\u00e9 Y.","year":"2007","journal-title":"Journal of Economic Theory"},{"key":"CIT0013","doi-asserted-by":"publisher","DOI":"10.5465\/amr.2003.10196754"},{"issue":"1","key":"CIT0014","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1287\/mksc.2016.1001","volume":"36","author":"Chae I.","year":"2017","journal-title":"Marketing Science"},{"key":"CIT0015","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1070.0810"},{"key":"CIT0016","doi-asserted-by":"crossref","first-page":"50","DOI":"10.1016\/j.dss.2014.05.002","volume":"65","author":"Cheung C.M.K.","year":"2014","journal-title":"Decision Support Systems"},{"key":"CIT0017","doi-asserted-by":"publisher","DOI":"10.1177\/0149206310388419"},{"key":"CIT0018","doi-asserted-by":"publisher","DOI":"10.2307\/1252271"},{"key":"CIT0019","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1080.0362"},{"key":"CIT0020","doi-asserted-by":"crossref","unstructured":"Erdo\u011fmu\u015f, \u0130.E., and \u00c7i\u00e7ek, M. The impact of social media marketing on brand loyalty. Procedia - Social and Behavioral Sciences, 58, 12 October (2012), 1353\u20131360.","DOI":"10.1016\/j.sbspro.2012.09.1119"},{"key":"CIT0021","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-7187(01)00075-3"},{"key":"CIT0022","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1080.0193"},{"key":"CIT0023","first-page":"247","volume":"1","author":"Goh J.M.","year":"2016","journal-title":"Community Reduce Rural-Urban Health Disparities? MIS Quarterly, 40"},{"key":"CIT0024","unstructured":"Goh, K.; Heng, C.S.; and Lin, Z. Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer- Generated Content. Information Systems Research, 24, August 2014 (2013), 88\u2013107."},{"key":"CIT0025","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415100304"},{"key":"CIT0026","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.12.023"},{"key":"CIT0027","doi-asserted-by":"publisher","DOI":"10.1108\/08876040410536486"},{"key":"CIT0029","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.2017.1334480"},{"key":"CIT0030","first-page":"1","volume-title":"July","author":"Gupta S.","year":"2016"},{"key":"CIT0031","volume-title":"Inbound Marketing, Revised and Updated: Attract, Engage, and Delight Customers Online","author":"Halligan B.","year":"2014"},{"key":"CIT0032","doi-asserted-by":"publisher","DOI":"10.1111\/1467-937X.00044"},{"key":"CIT0033","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.73.6.167"},{"key":"CIT0034","doi-asserted-by":"publisher","DOI":"10.1177\/0899764015597778"},{"key":"CIT0035","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2015.2160"},{"issue":"1","key":"CIT0036","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1016\/j.dss.2013.07.009","volume":"57","author":"Hu N.","year":"2014","journal-title":"Decision Support Systems"},{"key":"CIT0037","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijresmar.2015.06.004"},{"key":"CIT0038","volume-title":"2.0 and medicine 2.0: Tensions and controversies in the field. Journal of Medical Internet Research, 10","author":"Hughes B.","year":"2008"},{"key":"CIT0039","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2015.07.005"},{"key":"CIT0040","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2015.11.002"},{"key":"CIT0041","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2011.10.014"},{"key":"CIT0042","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2007.07.001"},{"issue":"1","key":"CIT0043","doi-asserted-by":"crossref","first-page":"48","DOI":"10.1509\/jmr.16.0283","volume":"55","author":"Kim K.H.","year":"2018","journal-title":"Journal of Marketing Research"},{"issue":"4","key":"CIT0044","doi-asserted-by":"crossref","first-page":"495","DOI":"10.3233\/THC-150918","volume":"23","author":"Koumpouros Y.","year":"2015","journal-title":"Technology and Health Care"},{"key":"CIT0045","doi-asserted-by":"publisher","DOI":"10.1016\/0022-0531(82)90030-8"},{"key":"CIT0046","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1090.1043"},{"key":"CIT0047","doi-asserted-by":"publisher","DOI":"10.1016\/j.respol.2008.11.004"},{"key":"CIT0048","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1120.0768"},{"key":"CIT0049","doi-asserted-by":"crossref","DOI":"10.3386\/w22584","volume-title":"Buying reputation as a signal of quality: Evidence from an online marketplace","author":"Li L.","year":"2016"},{"key":"CIT0050","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415190103"},{"issue":"6","key":"CIT0051","doi-asserted-by":"crossref","first-page":"433","DOI":"10.17705\/1jais.00461","volume":"18","author":"Liang H.","year":"2017","journal-title":"Journal of the Association of Information Systems"},{"key":"CIT0052","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.73.3.19"},{"key":"CIT0053","doi-asserted-by":"crossref","unstructured":"Liu, X.; Guo, X.; Wu, H.; and Vogel, D. Doctor\u2019s effort influence on online reputation and popularity. In X. Zheng, D. Zeng, H. Chen, Y. Zhang, C. Xing, and D.B. Neill (eds.), Smart Health. ICSH 2014. Lecture Notes in Computer Science, 8549, pp. 111\u2013126.","DOI":"10.1007\/978-3-319-08416-9_11"},{"key":"CIT0054","doi-asserted-by":"publisher","DOI":"10.1080\/10864415.2016.1171977"},{"key":"CIT0055","first-page":"1","volume-title":"ICIS2016","author":"Liu X.","year":"2016"},{"issue":"1","key":"CIT0056","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1007\/s12178-017-9394-7","volume":"10","author":"Martino I.","year":"2017","journal-title":"Current Reviews in Musculoskeletal Medicine"},{"key":"CIT0057","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2016.04.009"},{"issue":"14","key":"CIT0058","doi-asserted-by":"crossref","first-page":"1483","DOI":"10.1001\/jama.1979.03290400043020","volume":"241","author":"Mawardi B.H.","year":"1979","journal-title":"Journal of the American Medical Association"},{"key":"CIT0059","author":"McCulloch A.","year":"2014","journal-title":"Socialbakers"},{"key":"CIT0060","doi-asserted-by":"crossref","first-page":"1153","DOI":"10.1016\/j.indmarman.2011.09.009","volume":"7","author":"Michaelidou N.","year":"2011","journal-title":"Industrial Marketing Management"},{"issue":"3","key":"CIT0061","first-page":"18","volume":"16","author":"Mills T. L.","year":"2009","journal-title":"Family Practice Management"},{"issue":"1","key":"CIT0062","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1016\/j.socnet.2013.01.003","volume":"35","author":"Miritello G.","year":"2013","journal-title":"Social Networks"},{"key":"CIT0063","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.2018.1202"},{"key":"CIT0064","unstructured":"Plessis, C. du. Towards a more universal understanding of content marketing: The contribution of academic research. Proceedings of the 6th Business & Management Conference, Geneva, June (2017), 41\u201354."},{"key":"CIT0065","doi-asserted-by":"publisher","DOI":"10.1207\/s15327663jcp1003_1"},{"key":"CIT0066","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1120.0460"},{"key":"CIT0067","doi-asserted-by":"crossref","first-page":"6","DOI":"10.2196\/jmir.5312","volume":"18","author":"Rolls K.","year":"2016","journal-title":"Journal of Medical Internet Research"},{"key":"CIT0068","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2012.12.022"},{"key":"CIT0069","volume-title":"Miller or Dr. Smith? Patients\u2019 intentions to make appointments on physician rating platforms","author":"Schaarschmidt M.","year":"2017"},{"key":"CIT0070","doi-asserted-by":"publisher","DOI":"10.1177\/002224379803500105"},{"key":"CIT0071","doi-asserted-by":"publisher","DOI":"10.2307\/1882010"},{"key":"CIT0072","doi-asserted-by":"publisher","DOI":"10.1257\/00028280260136200"},{"key":"CIT0073","unstructured":"The Economist. Health 2.0: Technology and society: Is the outbreak of cancer videos, bulimia blogs and other forms of \u201cuser generated\u201d medical information a healthy trend? The Economist, September 2007, 73\u201374."},{"key":"CIT0074","doi-asserted-by":"publisher","DOI":"10.1016\/j.joep.2012.08.011"},{"key":"CIT0075","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415130304"},{"key":"CIT0076","doi-asserted-by":"publisher","DOI":"10.5465\/amj.2015.1141"},{"key":"CIT0077","doi-asserted-by":"crossref","first-page":"587","DOI":"10.1016\/S0167-6296(97)00035-0","volume":"5","author":"Vick S.","year":"1998","journal-title":"Journal of Health Economics, 17"},{"issue":"4","key":"CIT0078","first-page":"361","volume":"28","author":"Wei A.-P.","year":"2011","journal-title":"Journal of Management"},{"key":"CIT0080","doi-asserted-by":"publisher","DOI":"10.2307\/23044048"},{"key":"CIT0081","doi-asserted-by":"publisher","DOI":"10.2307\/2297767"},{"key":"CIT0082","doi-asserted-by":"crossref","first-page":"107","DOI":"10.1016\/j.ijmedinf.2017.08.009","volume":"107","author":"Wu H.","year":"2017","journal-title":"International Journal of Medical Informatics"},{"issue":"1","key":"CIT0083","doi-asserted-by":"crossref","first-page":"417","DOI":"10.1016\/j.dss.2012.10.047","volume":"57","author":"Xiao N.","year":"2014","journal-title":"Decision Support Systems"},{"issue":"1","key":"CIT0084","doi-asserted-by":"crossref","first-page":"58","DOI":"10.1016\/j.msea.2016.09.031","volume":"1","author":"Xitong G.","year":"2016","journal-title":"Journal of Management Science and Engineering"},{"key":"CIT0085","doi-asserted-by":"publisher","DOI":"10.1016\/j.intmar.2013.09.001"},{"issue":"3","key":"CIT0086","doi-asserted-by":"crossref","first-page":"419","DOI":"10.1287\/isre.1110.0382","volume":"22","author":"Yahya A.","year":"2011","journal-title":"Information Systems Research"},{"key":"CIT0087","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1080\/07421222.2017.1296742","volume":"1","author":"Yan L.","year":"2017","journal-title":"Journal of Management Information Systems, 34"},{"key":"CIT0088","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2014.0538"},{"key":"CIT0089","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2016.02.001"},{"key":"CIT0091","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415180203"},{"key":"CIT0092","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2015.05.006"},{"key":"CIT0093","doi-asserted-by":"publisher","DOI":"10.1016\/j.elerap.2015.04.001"},{"issue":"1","key":"CIT0094","first-page":"1","volume":"14","author":"Ye Q.","year":"2013","journal-title":"Journal of Electronic Commerce Research"},{"key":"CIT0095","doi-asserted-by":"crossref","first-page":"68","DOI":"10.1016\/j.chb.2016.05.019","volume":"2","author":"Yuan D.","year":"2016","journal-title":"Computers in Human Behavior, 63"},{"issue":"2011","key":"CIT0096","volume":"101","author":"Zhang X.","year":"1601","journal-title":"American Economic Review"},{"key":"CIT0097","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222290202"}],"container-title":["International Journal of Electronic Commerce"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/10864415.2019.1655208","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,9,19]],"date-time":"2019-09-19T13:42:26Z","timestamp":1568900546000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/10864415.2019.1655208"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,9,19]]},"references-count":94,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2019,9,19]]},"published-print":{"date-parts":[[2019,10,2]]}},"alternative-id":["10.1080\/10864415.2019.1655208"],"URL":"https:\/\/doi.org\/10.1080\/10864415.2019.1655208","relation":{},"ISSN":["1086-4415","1557-9301"],"issn-type":[{"value":"1086-4415","type":"print"},{"value":"1557-9301","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019,9,19]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=mjec20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=mjec20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2019-09-19","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}