{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,24]],"date-time":"2026-06-24T07:21:09Z","timestamp":1782285669578,"version":"3.54.5"},"reference-count":60,"publisher":"Informa UK Limited","issue":"2","funder":[{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["61773199"],"award-info":[{"award-number":["61773199"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["71902086"],"award-info":[{"award-number":["71902086"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["71732002"],"award-info":[{"award-number":["71732002"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]},{"name":"The Key Project of Philosophy and Social Science Research in Colleges and Universities in Jiangsu Province","award":["2017SJB0006"],"award-info":[{"award-number":["2017SJB0006"]}]}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["International Journal of Electronic Commerce"],"published-print":{"date-parts":[[2023,4,3]]},"DOI":"10.1080\/10864415.2023.2184238","type":"journal-article","created":{"date-parts":[[2023,4,7]],"date-time":"2023-04-07T09:19:06Z","timestamp":1680859146000},"page":"185-209","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":8,"title":["Sincere or Falsehearted? Investigation of Online Reviews and Merchant Response"],"prefix":"10.1080","volume":"27","author":[{"given":"Xiaolin","family":"Li","sequence":"first","affiliation":[{"name":"School of Business, Nanjing University, Nanjing, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Li","family":"Ma","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Benjiang","family":"Lu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kexin","family":"Huang","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2023,4,7]]},"reference":[{"key":"cit0001","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2019.0847"},{"key":"cit0002","doi-asserted-by":"publisher","DOI":"10.1080\/10864415.2016.1061471"},{"key":"cit0003","doi-asserted-by":"publisher","DOI":"10.1177\/1094670515625455"},{"key":"cit0004","doi-asserted-by":"publisher","DOI":"10.1177\/002224299005400105"},{"key":"cit0005","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2015.07.012"},{"key":"cit0006","doi-asserted-by":"publisher","DOI":"10.1108\/02652321111101365"},{"key":"cit0007","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2015.01.007"},{"key":"cit0008","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2019.02.008"},{"key":"cit0009","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2018.02.008"},{"key":"cit0010","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1070.0810"},{"key":"cit0011","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2019.0857"},{"key":"cit0012","volume":"8","author":"Cl\u00e9menon S.","year":"2006","journal-title":"Journal of Machine Learning Research"},{"key":"cit0013","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415170102"},{"key":"cit0014","doi-asserted-by":"publisher","DOI":"10.1080\/19368623.2017.1337540"},{"key":"cit0015","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2019.02.011"},{"key":"cit0016","doi-asserted-by":"publisher","DOI":"10.1080\/10864415.2016.1061792"},{"key":"cit0017","doi-asserted-by":"publisher","DOI":"10.1177\/0022242918822300"},{"key":"cit0018","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2019.04.010"},{"key":"cit0019","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2019.02.004"},{"key":"cit0020","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretai.2013.03.002"},{"key":"cit0021","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/j.dss.2019.03.010","volume":"123","author":"Jung Y.","year":"2019","journal-title":"Decision Support Systems"},{"key":"cit0022","doi-asserted-by":"publisher","DOI":"10.1214\/aoms\/1177732186"},{"key":"cit0023","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2018.09.002"},{"key":"cit0024","doi-asserted-by":"publisher","DOI":"10.1145\/3394486.3403226"},{"key":"cit0025","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2016.0674"},{"key":"cit0026","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2020.104279"},{"key":"cit0027","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2010.03.009"},{"key":"cit0028","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2014.06.015"},{"key":"cit0029","doi-asserted-by":"publisher","DOI":"10.1080\/10864415.2016.1087823"},{"key":"cit0030","volume":"123","author":"Liu Y.","journal-title":"Decision Support Systems"},{"key":"cit0031","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2016.08.012"},{"key":"cit0032","doi-asserted-by":"publisher","DOI":"10.1509\/jm.11.0560"},{"key":"cit0033","unstructured":"Luo, R.; Xu, J.; Zhang, Y.; Ren, X.; and Sun, X. PKUSEG: A toolkit for multi-domain Chinese word segmentation. (2019)."},{"key":"cit0034","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.03.053"},{"key":"cit0035","volume-title":"Harvard Business Review","author":"Manis K.","year":"2020"},{"key":"cit0036","doi-asserted-by":"publisher","DOI":"10.1080\/0965254X.2020.1783568"},{"key":"cit0037","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.66.4.57.18512"},{"key":"cit0038","doi-asserted-by":"publisher","DOI":"10.1108\/JOSM-02-2017-0056"},{"key":"cit0039","doi-asserted-by":"publisher","DOI":"10.1177\/1938965512463118"},{"key":"cit0040","doi-asserted-by":"publisher","DOI":"10.1609\/aaai.v34i05.6389"},{"key":"cit0041","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2015.02.069"},{"key":"cit0042","doi-asserted-by":"publisher","DOI":"10.1109\/ICDM.2017.138"},{"key":"cit0043","doi-asserted-by":"publisher","DOI":"10.1177\/1094670516645188"},{"key":"cit0044","doi-asserted-by":"publisher","DOI":"10.1080\/10864415.2018.1462951"},{"key":"cit0045","doi-asserted-by":"publisher","DOI":"10.1177\/1096348014538052"},{"key":"cit0046","volume":"74","author":"Sparks B.A.","year":"2016","journal-title":"Tourism Management"},{"key":"cit0047","doi-asserted-by":"publisher","DOI":"10.1177\/1094670512442786"},{"key":"cit0048","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2018.02.018"},{"key":"cit0049","doi-asserted-by":"publisher","DOI":"10.1509\/jmr.15.0511"},{"key":"cit0050","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2012.10.002"},{"key":"cit0051","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415170403"},{"key":"cit0052","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2016.10.001"},{"key":"cit0053","first-page":"757","author":"Duan Y.","year":"2018","journal-title":"IEEE Transactions on Knowledge and Data Engineering"},{"key":"cit0054","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2008.06.011"},{"key":"cit0055","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2017.0695"},{"key":"cit0056","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2014\/38.2.10"},{"key":"cit0057","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/15363"},{"key":"cit0058","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2015.0617"},{"key":"cit0059","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2018.10.002"},{"key":"cit0060","doi-asserted-by":"crossref","unstructured":"Zhao, W.X.; Chen, J.; Wang, P.; Gu, Q.; and Wen, J.R. Revisiting alternative experimental settings for evaluating top-N item recommendation algorithms. CIKM \u201920: The 29th ACM International Conference on Information and Knowledge Management, virtual event, Ireland (2020), 2329\u20132332.","DOI":"10.1145\/3340531.3412095"}],"container-title":["International Journal of Electronic Commerce"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/10864415.2023.2184238","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,5,3]],"date-time":"2023-05-03T12:29:07Z","timestamp":1683116947000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/10864415.2023.2184238"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,4,3]]},"references-count":60,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2023,4,3]]}},"alternative-id":["10.1080\/10864415.2023.2184238"],"URL":"https:\/\/doi.org\/10.1080\/10864415.2023.2184238","relation":{},"ISSN":["1086-4415","1557-9301"],"issn-type":[{"value":"1086-4415","type":"print"},{"value":"1557-9301","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,4,3]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=mjec20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=mjec20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2023-04-07","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}