{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,9]],"date-time":"2026-06-09T20:35:13Z","timestamp":1781037313969,"version":"3.54.1"},"reference-count":64,"publisher":"Informa UK Limited","issue":"4","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Journal of Organizational Computing and Electronic Commerce"],"published-print":{"date-parts":[[2018,10,2]]},"DOI":"10.1080\/10919392.2018.1517478","type":"journal-article","created":{"date-parts":[[2018,10,15]],"date-time":"2018-10-15T12:21:12Z","timestamp":1539606072000},"page":"294-314","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":15,"title":["Trust and experience in online auctions"],"prefix":"10.1080","volume":"28","author":[{"given":"Terence T.","family":"Ow","sequence":"first","affiliation":[{"name":"Department of Management, College of Business Administration, Marquette University, Milwaukee, WI, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Brian I.","family":"Spaid","sequence":"additional","affiliation":[{"name":"Department of Marketing, College of Business Administration, Marquette University, Milwaukee, WI, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Charles A.","family":"Wood","sequence":"additional","affiliation":[{"name":"ShiftSecure, Philadelphia, PA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sulin","family":"Ba","sequence":"additional","affiliation":[{"name":"Department of Operations and Information Management, School of Business, University of Connecticut, Storrs, CT, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2018,10,15]]},"reference":[{"key":"CIT0001","doi-asserted-by":"publisher","DOI":"10.1177\/0047287516643185"},{"key":"CIT0002","doi-asserted-by":"publisher","DOI":"10.1287\/isre.9.2.204"},{"key":"CIT0003","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.103.3.411"},{"key":"CIT0004","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-9236(02)00074-X"},{"key":"CIT0005","doi-asserted-by":"publisher","DOI":"10.2307\/4132332"},{"key":"CIT0006","doi-asserted-by":"publisher","DOI":"10.3401\/poms.1070.0006"},{"key":"CIT0007","doi-asserted-by":"publisher","DOI":"10.2307\/1593721"},{"key":"CIT0008","doi-asserted-by":"publisher","DOI":"10.1016\/0749-5978(91)90002-B"},{"key":"CIT0009","doi-asserted-by":"publisher","DOI":"10.1145\/384150.384160"},{"key":"CIT0010","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.2002.11045715"},{"key":"CIT0011","volume-title":"Exchange and power in social life","author":"Blau P. M.","year":"1964"},{"key":"CIT0012","doi-asserted-by":"crossref","unstructured":"Bollen, K. A. 1983. (1989).Structural equations with latent variables, 612\u201321. New York: John Wiley. 19891.","DOI":"10.1002\/9781118619179"},{"key":"CIT0013","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.46.4.563.12061"},{"key":"CIT0015","doi-asserted-by":"publisher","DOI":"10.1037\/\/0021-9010.79.1.67"},{"key":"CIT0016","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.41.11.1750"},{"key":"CIT0017","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1070.0747"},{"key":"CIT0018","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.42.10.1463"},{"key":"CIT0019","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222270309"},{"key":"CIT0021","doi-asserted-by":"publisher","DOI":"10.2307\/3150980"},{"key":"CIT0022","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1050.0073"},{"key":"CIT0023","doi-asserted-by":"publisher","DOI":"10.2307\/30036519"},{"key":"CIT0024","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415150204"},{"key":"CIT0025","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1040.0027"},{"key":"CIT0026","volume-title":"2015 Internet Crime Report, 1\u2013236","author":"Internet Crime Complaint Center","year":"2015"},{"key":"CIT0027","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.1998.11518185"},{"key":"CIT0028","doi-asserted-by":"publisher","DOI":"10.1007\/BF02291393"},{"key":"CIT0029","doi-asserted-by":"publisher","DOI":"10.1162\/00346530152480063"},{"key":"CIT0030","doi-asserted-by":"publisher","DOI":"10.1007\/s10799-006-9181-4"},{"key":"CIT0031","doi-asserted-by":"publisher","DOI":"10.1002\/(ISSN)1099-1468"},{"key":"CIT0032","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222260306"},{"key":"CIT0033","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222240401"},{"key":"CIT0034","doi-asserted-by":"publisher","DOI":"10.2307\/3149603"},{"key":"CIT0035","doi-asserted-by":"publisher","DOI":"10.1016\/0030-5073(83)90119-8"},{"key":"CIT0036","unstructured":"Lewicki, R. J., Bunker, B. B. 1995. Trust in relationships: A model of trust development and decline. InThe Jossey-Bass management series and The Jossey-Bass conflict resolution series. Conflict, cooperation, and justice: Essays inspired by the work of Morton Deutsch, eds. B. B. Bunker, and J. Z. Rubin, 133\u2013173. San Francisco, CA, US: Jossey-Bass."},{"key":"CIT0037","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222230210"},{"key":"CIT0038","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222240408"},{"key":"CIT0039","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.08.037"},{"key":"CIT0040","doi-asserted-by":"publisher","DOI":"10.1111\/joie.2007.55.issue-2"},{"key":"CIT0041","volume-title":"Trust and power","author":"Luhmann N.","year":"1979"},{"key":"CIT0042","doi-asserted-by":"publisher","DOI":"10.5465\/amr.1998.926622"},{"key":"CIT0043","doi-asserted-by":"publisher","DOI":"10.1287\/isre.13.3.334.81"},{"key":"CIT0045","doi-asserted-by":"publisher","DOI":"10.1300\/J026v20n01_03"},{"key":"CIT0046","volume-title":"Online fraud attacks in the U.S. are growing at an alarming rate","author":"Meola A.","year":"2016"},{"key":"CIT0047","first-page":"195","volume":"166","author":"Meyerson D.","year":"1996","journal-title":"Trust in Organizations: Frontiers of Theory and Research"},{"key":"CIT0048","volume-title":"Applied linear statistical models","author":"Neter J.","year":"1996"},{"key":"CIT0049","volume-title":"A step-by-step approach to using SAS for factor analysis and structural equation modeling","author":"O\u2019Rourke N.","year":"2013"},{"key":"CIT0051","doi-asserted-by":"publisher","DOI":"10.1016\/S0963-8687(02)00017-3"},{"key":"CIT0052","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1040.0015"},{"key":"CIT0053","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.2003.11045777"},{"key":"CIT0054","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.88.5.879"},{"key":"CIT0055","doi-asserted-by":"publisher","DOI":"10.1111\/deci.2011.42.issue-2"},{"key":"CIT0056","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9310.2010.00620.x"},{"key":"CIT0057","doi-asserted-by":"publisher","DOI":"10.5465\/amr.1994.9410122009"},{"key":"CIT0058","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222260210"},{"key":"CIT0059","doi-asserted-by":"publisher","DOI":"10.3758\/s13428-010-0041-0"},{"key":"CIT0060","doi-asserted-by":"publisher","DOI":"10.2307\/3003427"},{"key":"CIT0061","doi-asserted-by":"publisher","DOI":"10.1111\/nejo.1992.8.issue-4"},{"key":"CIT0063","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1100.0581"},{"key":"CIT0064","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.14.1.5.12810"},{"key":"CIT0065","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2011.06.006"},{"key":"CIT0066","doi-asserted-by":"publisher","DOI":"10.1007\/s11002-009-9068-3"},{"key":"CIT0067","doi-asserted-by":"publisher","DOI":"10.2307\/256843"},{"key":"CIT0068","doi-asserted-by":"publisher","DOI":"10.2753\/JEC1086-4415120104"},{"key":"CIT0069","author":"Zucker L. G.","year":"1986","journal-title":"Research in Organizational Behavior 8, 53\u2013111"}],"container-title":["Journal of Organizational Computing and Electronic Commerce"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/10919392.2018.1517478","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,10,26]],"date-time":"2019-10-26T14:58:23Z","timestamp":1572101903000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/10919392.2018.1517478"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,10,2]]},"references-count":64,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2018,10,15]]},"published-print":{"date-parts":[[2018,10,2]]}},"alternative-id":["10.1080\/10919392.2018.1517478"],"URL":"https:\/\/doi.org\/10.1080\/10919392.2018.1517478","relation":{},"ISSN":["1091-9392","1532-7744"],"issn-type":[{"value":"1091-9392","type":"print"},{"value":"1532-7744","type":"electronic"}],"subject":[],"published":{"date-parts":[[2018,10,2]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=hoce20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=hoce20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"}]}}