{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,8]],"date-time":"2026-02-08T04:21:38Z","timestamp":1770524498998,"version":"3.49.0"},"reference-count":45,"publisher":"Informa UK Limited","issue":"4","license":[{"start":{"date-parts":[[2024,6,24]],"date-time":"2024-06-24T00:00:00Z","timestamp":1719187200000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Journal of Organizational Computing and Electronic Commerce"],"published-print":{"date-parts":[[2024,10]]},"DOI":"10.1080\/10919392.2024.2365446","type":"journal-article","created":{"date-parts":[[2024,6,24]],"date-time":"2024-06-24T08:48:18Z","timestamp":1719218898000},"page":"400-418","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":5,"title":["Acceptance of Rpa in Public Sector Institutions"],"prefix":"10.1080","volume":"34","author":[{"given":"Carolin","family":"Vollenberg","sequence":"first","affiliation":[{"name":"Department of Applied Business and Technology Management, South Westphalia University of Applied Sciences, Hagen, Germany"}]},{"given":"Johanna","family":"Hackl","sequence":"additional","affiliation":[{"name":"Sopra Steria SE, Hamburg, Germany"}]},{"given":"Benjamin","family":"Matthies","sequence":"additional","affiliation":[{"name":"MSB - M\u00fcnster School of Business, FH M\u00fcnster, M\u00fcnster, Germany"}]},{"given":"Andr\u00e9","family":"Coners","sequence":"additional","affiliation":[{"name":"Department of Applied Business and Technology Management, South Westphalia University of Applied Sciences, Hagen, Germany"}]}],"member":"301","published-online":{"date-parts":[[2024,6,24]]},"reference":[{"key":"e_1_3_4_2_1","doi-asserted-by":"publisher","DOI":"10.1057\/jittc.2016.5"},{"key":"e_1_3_4_3_1","doi-asserted-by":"publisher","DOI":"10.1177\/1468794106058877"},{"key":"e_1_3_4_4_1","doi-asserted-by":"publisher","DOI":"10.1057\/jit.2016.15"},{"key":"e_1_3_4_5_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF00988593"},{"key":"e_1_3_4_6_1","doi-asserted-by":"publisher","DOI":"10.1515\/9783110676693"},{"key":"e_1_3_4_7_1","first-page":"137","volume-title":"Lecture Notes in Computer Science","author":"Dadayan L.","year":"2005","unstructured":"Dadayan, L., and E. Ferro. 2005. When technology meets the mind: A comparative study of the technology acceptance model. In Lecture Notes in Computer Science, ed. M. A. Wimmer, vol. 3591, 137\u201344. Berlin, Heidelberg: Springer."},{"key":"e_1_3_4_8_1","doi-asserted-by":"publisher","DOI":"10.4324\/9781315134543"},{"key":"e_1_3_4_9_1","volume-title":"Proceedings of the European Conference on Information Systems","author":"Dias M.","year":"2019","unstructured":"Dias, M., S. Pan, and Y. Tim. 2019. Knowledge embodiment of human and machine interactions: Robotic process automation at the Finland Government. In Proceedings of the European Conference on Information Systems, Stockholm, Sweden (18th ed.)."},{"key":"e_1_3_4_10_1","first-page":"3","article-title":"User acceptance of information technology: Theories and models","volume":"31","author":"Dillon A.","year":"1996","unstructured":"Dillon, A., and M. G. Morris. 1996. User acceptance of information technology: Theories and models. Annual Review of Information Science and Technology 31:3\u201332.","journal-title":"Annual Review of Information Science and Technology"},{"key":"e_1_3_4_11_1","doi-asserted-by":"publisher","DOI":"10.3389\/fcomp.2022.936146"},{"key":"e_1_3_4_12_1","volume-title":"Proceedings of the International Conference on Business Process Management","author":"Geyer\u2010Klingeberg J.","year":"2018","unstructured":"Geyer\u2010Klingeberg, J., J. Nakladal, F. Baldauf, and F. Veit. 2018. Process mining and robotic process automation: A perfect match. In Proceedings of the International Conference on Business Process Management, Sydney, Australia."},{"key":"e_1_3_4_13_1","doi-asserted-by":"publisher","DOI":"10.1177\/1094428112452151"},{"key":"e_1_3_4_14_1","doi-asserted-by":"publisher","DOI":"10.4324\/9780203793206"},{"key":"e_1_3_4_15_1","volume-title":"Proceedings of the European Conference on Information Systems","author":"G\u00fcner E. O.","year":"2020","unstructured":"G\u00fcner, E. O., S. Han, and G. Juell-Skielse. 2020. Robotic process automation as routine capability: A literature review. In Proceedings of the European Conference on Information Systems, Marrakech, Morocco."},{"key":"e_1_3_4_17_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12525-019-00365-8"},{"key":"e_1_3_4_18_1","unstructured":"Houy C. M. Hamberg and P. Fettke. 2019. Robotic process automation in public administrations."},{"key":"e_1_3_4_19_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1744-6570.2001.tb00225.x"},{"key":"e_1_3_4_21_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-92644-1"},{"key":"e_1_3_4_22_1","volume-title":"Proceedings of the European Conference on Information Systems","author":"Koch J.","year":"2020","unstructured":"Koch, J., M. Trampler, I. Kregel, and A. Coners. 2020. Mirror, mirror, on the wall: Robotic process automation in the public sector using a digital twin. In Proceedings of the European Conference on Information Systems, Marrakech, Morocco."},{"key":"e_1_3_4_23_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-021-00713-z"},{"key":"e_1_3_4_24_1","doi-asserted-by":"publisher","DOI":"10.1080\/10919392.2021.1911586"},{"key":"e_1_3_4_25_1","unstructured":"Lacity M. L. P. Willcocks and A. Craig. 2015. Robotic process automation at Telef\u00f3nica O2. The Outsourcing Unit Working Research Paper Series. The London School of Economics and Political Science."},{"key":"e_1_3_4_26_1","unstructured":"Lindgren I. 2020. Exploring the use of robotic process automation in local government. EGOV-CeDEM-EPart."},{"key":"e_1_3_4_27_1","doi-asserted-by":"publisher","DOI":"10.1016\/B978-008044910-4.00458-2"},{"key":"e_1_3_4_28_1","doi-asserted-by":"publisher","DOI":"10.1097\/00006199-199103000-00014"},{"key":"e_1_3_4_29_1","doi-asserted-by":"publisher","DOI":"10.3233\/jid-2018-0009"},{"key":"e_1_3_4_30_1","volume-title":"Proceedings of the European Conference on Information Systems","author":"Penttinen E.","year":"2018","unstructured":"Penttinen, E., H. A. Kasslin, and A. Asatiani. 2018. How to choose between robotic process automation and back-end system automation? In Proceedings of the European Conference on Information Systems, Portsmouth, UK."},{"key":"e_1_3_4_31_1","doi-asserted-by":"publisher","DOI":"10.2308\/ISYS-2020-033"},{"key":"e_1_3_4_32_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.compind.2022.103646"},{"key":"e_1_3_4_33_1","doi-asserted-by":"publisher","DOI":"10.1108\/BPMJ-12-2018-0380"},{"key":"e_1_3_4_34_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-658-26564-9"},{"key":"e_1_3_4_35_1","doi-asserted-by":"publisher","DOI":"10.17705\/1CAIS.02601"},{"key":"e_1_3_4_36_1","doi-asserted-by":"publisher","DOI":"10.1515\/mosr-2021-0006"},{"key":"e_1_3_4_37_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.compind.2019.103162"},{"key":"e_1_3_4_38_1","volume-title":"Proceedings of International Conference on Emerging Technologies and Intelligent Systems","author":"Tschandl M.","year":"2021","unstructured":"Tschandl, M., Mezhuyev V., and D. M\u00f6stl. 2021. Robotic process automation technology acceptance: A case study from Austrian Companies. In Proceedings of International Conference on Emerging Technologies and Intelligent Systems, Al Buraimi, Oman."},{"key":"e_1_3_4_39_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-018-0542-4"},{"key":"e_1_3_4_40_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10257-022-00552-9"},{"key":"e_1_3_4_41_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-5915.2008.00192.x"},{"key":"e_1_3_4_42_1","doi-asserted-by":"publisher","DOI":"10.2307\/30036540"},{"key":"e_1_3_4_43_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00428"},{"key":"e_1_3_4_44_1","doi-asserted-by":"publisher","DOI":"10.1109\/EDOC49727.2020.00021"},{"key":"e_1_3_4_45_1","doi-asserted-by":"publisher","DOI":"10.1080\/17517575.2021.1986862"},{"key":"e_1_3_4_46_1","unstructured":"Willcocks L. P. M. Lacity and A. Craig. 2015. The IT function and robotic process automation. The Outsourcing Unit Working Research Paper Series. The London School of Economics and Political Science."},{"key":"e_1_3_4_47_1","doi-asserted-by":"publisher","DOI":"10.1108\/JEIM-09-2014-0088"},{"key":"e_1_3_4_48_1","volume-title":"Qualitative Research from Start to Finish","author":"Yin R. K.","year":"2011","unstructured":"Yin, R. K. 2011. Qualitative Research from Start to Finish. New York, NY: Guilford Press."}],"container-title":["Journal of Organizational Computing and Electronic Commerce"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/10919392.2024.2365446","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,10,29]],"date-time":"2024-10-29T10:14:44Z","timestamp":1730196884000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/10919392.2024.2365446"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,6,24]]},"references-count":45,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2024,10]]}},"alternative-id":["10.1080\/10919392.2024.2365446"],"URL":"https:\/\/doi.org\/10.1080\/10919392.2024.2365446","relation":{},"ISSN":["1091-9392","1532-7744"],"issn-type":[{"value":"1091-9392","type":"print"},{"value":"1532-7744","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,6,24]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=hoce20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=hoce20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2024-06-24","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}