{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T22:55:07Z","timestamp":1776120907817,"version":"3.50.1"},"reference-count":104,"publisher":"Informa UK Limited","issue":"1","funder":[{"name":"funding agencies in the public, commercial, or not-for-profit sectors"}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Journal of Decision Systems"],"published-print":{"date-parts":[[2022,12,21]]},"DOI":"10.1080\/12460125.2021.1958505","type":"journal-article","created":{"date-parts":[[2021,8,11]],"date-time":"2021-08-11T07:07:32Z","timestamp":1628665652000},"page":"110-138","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":79,"title":["The role of domain expertise in trusting and following explainable AI decision support systems"],"prefix":"10.1080","volume":"32","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8032-6163","authenticated-orcid":false,"given":"Sarah","family":"Bayer","sequence":"first","affiliation":[{"name":"FIM Research Center, University of Augsburg, Project Group Business & Information Systems Engineering of the Fraunhofer FIT"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1730-2614","authenticated-orcid":false,"given":"Henner","family":"Gimpel","sequence":"additional","affiliation":[{"name":"Chair of Digital Management, University of Hohenheim, FIM Research Center, Project Group Business & Information Systems Engineering of the Fraunhofer FIT"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6975-309X","authenticated-orcid":false,"given":"Moritz","family":"Markgraf","sequence":"additional","affiliation":[{"name":"FIM Research Center, University of Augsburg, Project Group Business & Information Systems Engineering of the Fraunhofer FIT"}]}],"member":"301","published-online":{"date-parts":[[2021,8,11]]},"reference":[{"key":"cit0001","author":"Acciarini C.","year":"2020","journal-title":"Management Decision, 59 (3), 638-652"},{"key":"cit0002","doi-asserted-by":"publisher","DOI":"10.1080\/0960085X.2020.1721947"},{"key":"cit0003","volume-title":"The simple economics of artificial intelligence","author":"Agrawal A.","year":"2018"},{"key":"cit0004","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-69746-3_2"},{"key":"cit0005","doi-asserted-by":"publisher","DOI":"10.1016\/0749-5978(91)90020-T"},{"key":"cit0006","doi-asserted-by":"publisher","DOI":"10.1016\/0004-3702(90)90070-G"},{"key":"cit0007","doi-asserted-by":"publisher","DOI":"10.17705\/1thci.00129"},{"key":"cit0008","doi-asserted-by":"publisher","DOI":"10.1016\/j.lrp.2012.10.001"},{"key":"cit0009","doi-asserted-by":"publisher","DOI":"10.47263\/JASEM.2(2)01"},{"key":"cit0010","first-page":"8","volume-title":"XAI workshop at the 26th International Joint Conference on Artificial Intelligence","author":"Biran O.","year":"2017"},{"key":"cit0011","doi-asserted-by":"publisher","DOI":"10.24963\/ijcai.2017\/202"},{"key":"cit0012","doi-asserted-by":"publisher","DOI":"10.1037\/met0000056"},{"key":"cit0013","doi-asserted-by":"publisher","DOI":"10.1037\/pro0000309"},{"key":"cit0014","doi-asserted-by":"publisher","DOI":"10.1109\/ICHI.2015.26"},{"key":"cit0015","unstructured":"CEGT Team (2020) CEGT-Ratinglist. Accessed 07 Jan 2020. http:\/\/www.cegt.net\/40_4_Ratinglist\/40_4_BestVersion\/rangliste.html"},{"key":"cit0016","unstructured":"ChessBase (2020) Fritz 17 - The giant PC chess program, now with Fat Fritz. Accessed 13 Oct 2020. https:\/\/shop.chessbase.com\/en\/products\/fritz_17"},{"key":"cit0017","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-322-99786-9_1"},{"key":"cit0018","unstructured":"CPW Team (2018) Simplified evaluation function. Accessed 13 Jan 2020. https:\/\/www.chessprogramming.org\/index.php?title=Simplified_Evaluation_Function&oldid=2101"},{"key":"cit0019","doi-asserted-by":"publisher","DOI":"10.2307\/249008"},{"key":"cit0020","doi-asserted-by":"publisher","DOI":"10.1108\/00483480610682299"},{"key":"cit0021","volume-title":"Building and restoring organisational trust","author":"Dietz G.","year":"2011"},{"key":"cit0022","doi-asserted-by":"publisher","DOI":"10.1016\/j.csda.2014.07.008"},{"key":"cit0023","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2015\/39.2.02"},{"key":"cit0024","doi-asserted-by":"publisher","DOI":"10.2307\/259297"},{"key":"cit0025","author":"Du S.","year":"2020","journal-title":"Journal of Business Research, 129"},{"key":"cit0026","volume-title":"Belief, attitude, intention and behaviour. An introduction to theory and research","author":"Fishbein M.","year":"1980"},{"key":"cit0027","doi-asserted-by":"publisher","DOI":"10.1177\/002224378101800313"},{"key":"cit0028","first-page":"120482, 164","year":"2020","journal-title":"Technological Forecasting and Social Change"},{"key":"cit0029","doi-asserted-by":"publisher","DOI":"10.1108\/IntR-12-2017-0515"},{"key":"cit0030","doi-asserted-by":"publisher","DOI":"10.1016\/j.artint.2020.103261"},{"key":"cit0031","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222240411"},{"key":"cit0032","doi-asserted-by":"publisher","DOI":"10.2307\/30036519"},{"key":"cit0033","doi-asserted-by":"publisher","DOI":"10.1007\/s10651-007-0047-7"},{"key":"cit0034","doi-asserted-by":"publisher","DOI":"10.2307\/249487"},{"key":"cit0035","doi-asserted-by":"publisher","DOI":"10.1145\/3324300"},{"key":"cit0036","doi-asserted-by":"publisher","DOI":"10.1108\/IMDS-04-2016-0130"},{"key":"cit0037","doi-asserted-by":"publisher","DOI":"10.1108\/EBR-11-2018-0203"},{"key":"cit0038","volume-title":"Advanced issues in partial least squares structural equation modeling","year":"2018"},{"key":"cit0039","doi-asserted-by":"publisher","DOI":"10.1108\/IMDS-08-2020-0505"},{"key":"cit0040","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2015.12.014"},{"key":"cit0041","doi-asserted-by":"publisher","DOI":"10.1007\/s11747-014-0403-8"},{"key":"cit0042","first-page":"241","volume-title":"Computer Supported Cooperative Work","author":"Herlocker J.","year":"2000"},{"key":"cit0043","doi-asserted-by":"publisher","DOI":"10.1080\/135467896394447"},{"key":"cit0044","doi-asserted-by":"publisher","DOI":"10.1007\/s13218-020-00636-z"},{"key":"cit0045","doi-asserted-by":"publisher","DOI":"10.1002\/widm.1312"},{"key":"cit0046","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2013.0501"},{"key":"cit0047","doi-asserted-by":"publisher","DOI":"10.1111\/j.1365-2575.2007.00269.x"},{"key":"cit0048","doi-asserted-by":"publisher","DOI":"10.1016\/j.artmed.2019.01.001"},{"key":"cit0049","doi-asserted-by":"publisher","DOI":"10.1016\/j.jsis.2008.01.001"},{"key":"cit0050","doi-asserted-by":"publisher","DOI":"10.1016\/j.cogpsych.2006.09.006"},{"key":"cit0051","first-page":"4765","volume-title":"31th Conference on Neural Information Processing Systems","author":"Lundberg S.","year":"2017"},{"key":"cit0052","doi-asserted-by":"publisher","DOI":"10.3758\/s13428-011-0124-6"},{"key":"cit0053","doi-asserted-by":"publisher","DOI":"10.2307\/258792"},{"key":"cit0054","doi-asserted-by":"publisher","DOI":"10.1287\/isre.13.3.334.81"},{"key":"cit0055","doi-asserted-by":"publisher","DOI":"10.2307\/259290"},{"key":"cit0056","volume-title":"25th Americas Conference on Information Systems","author":"Mesbah N.","year":"2019"},{"key":"cit0057","doi-asserted-by":"publisher","DOI":"10.1016\/j.artint.2018.07.007"},{"key":"cit0058","unstructured":"Miller, T. & Howe, P. Sonnenberg L.() 2017 explainable AI: Beware of inmates running the Asylum. arXiv preprint arXiv:1712.00547"},{"key":"cit0059","doi-asserted-by":"publisher","DOI":"10.1177\/009102609001900408"},{"key":"cit0060","volume-title":"Human problem solving","author":"Newell A.","year":"1972"},{"key":"cit0061","doi-asserted-by":"publisher","DOI":"10.1111\/j.1745-6606.2006.00070.x"},{"key":"cit0062","unstructured":"NRZ (2017) Die Angst vor neuer Technik ist so alt wie die Menschheit. https:\/\/www.nrz.de\/wochenende\/die-angst-vor-neuer-technik-ist-so-alt-wie-die-menschheit-id209190935.html. Accessed 03 Mar 2020"},{"key":"cit0063","doi-asserted-by":"publisher","DOI":"10.1287\/isre.1040.0015"},{"key":"cit0064","volume-title":"Decision support systems. Concepts and resources for managers","author":"Power D.","year":"2002"},{"key":"cit0065","doi-asserted-by":"publisher","DOI":"10.1145\/1111449.1111475"},{"key":"cit0066","doi-asserted-by":"publisher","DOI":"10.1038\/s41586-019-1741-y"},{"key":"cit0067","first-page":"iii","volume":"43","author":"Rai A.","year":"2018","journal-title":"MIS Quarterly"},{"key":"cit0068","unstructured":"Reuters (2018) Amazon scraps secret AI recruiting tool that showed bias against women. Accessed 03 Mar 2020. https:\/\/www.reuters.com\/article\/us-amazon-com-jobs-automation-insight\/amazon-scraps-secret-ai-recruiting-tool-that-showed-bias-against-women-idUSKCN1MK08G"},{"key":"cit0069","doi-asserted-by":"publisher","DOI":"10.1145\/2939672.2939778"},{"key":"cit0070","unstructured":"Ringle, C., Wende, S. & Becker, J.M. (2015) SmartPLS 3. http:\/\/www.smartpls.com"},{"key":"cit0071","doi-asserted-by":"publisher","DOI":"10.2307\/41410402"},{"key":"cit0072","doi-asserted-by":"publisher","DOI":"10.1109\/TKDE.2007.190734"},{"key":"cit0073","doi-asserted-by":"publisher","DOI":"10.1177\/1745691612454303"},{"key":"cit0074","first-page":"193","volume-title":"Research methodologies, innovations and philosophies in software systems engineering and information systems","author":"M.\u00a0Mora,\u00a0O.\u00a0Gelman,\u00a0A.\u00a0L.\u00a0Steenkamp, M.\u00a0Raisinghani.","year":"2012"},{"key":"cit0075","doi-asserted-by":"publisher","DOI":"10.1109\/TPAMI.2011.108"},{"key":"cit0076","volume-title":"A modern approach","author":"Russell S.","year":"2016","edition":"3"},{"key":"cit0077","unstructured":"SAE International (2018) SAE international releases updated visual chart for its \u201clevels of driving automation\u201d standard for self-Driving vehicles. https:\/\/www.sae.org\/news\/press-room\/2018\/12\/sae-international-releases-updated-visual-chart-for-its-%E2%80%9Clevels-of-driving-automation%E2%80%9D-standard-for-self-driving-vehicles. Accessed 05 Apr 2020"},{"key":"cit0078","doi-asserted-by":"publisher","DOI":"10.1016\/j.ausmj.2019.05.003"},{"key":"cit0079","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2016.06.007"},{"key":"cit0080","volume":"283","author":"Saxena N.A.","year":"2020","journal-title":"Artificial Intelligence 283"},{"key":"cit0081","unstructured":"Schmidt, P. & Biessmann, F. (2019) Quantifying interpretability and trust in machine learning systems. arXiv preprint arXiv:1901.08558"},{"key":"cit0082","doi-asserted-by":"publisher","DOI":"10.1080\/12460125.2020.1819094"},{"key":"cit0083","doi-asserted-by":"publisher","DOI":"10.1111\/spc3.12265"},{"key":"cit0084","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2016.03.049"},{"key":"cit0085","doi-asserted-by":"publisher","DOI":"10.1108\/EJM-02-2019-0189"},{"key":"cit0086","first-page":"47","volume":"31","author":"Siau K.","year":"2018","journal-title":"Cutter Business Technology Journal"},{"key":"cit0087","unstructured":"Silver, D., Hubert, T., Schrittwieser, J., Antonoglou, I., Lai, M., Guez, A., Lanctot, M., Sifre, L., Kumaran, D., Graepel, T., Lillicrap, T., Simonyan, K., Hassabis, D. (2017) Mastering Chess and Shogi by Self-Play with a General Reinforcement Learning Algorithm. arXiv preprint arXiv:1712.01815"},{"key":"cit0088","doi-asserted-by":"publisher","DOI":"10.1080\/08870440512331317670"},{"key":"cit0089","volume-title":"Trust","year":"2016"},{"key":"cit0090","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2020.11.030"},{"key":"cit0091","unstructured":"Stanford Encyclopedia of Philosophy (2017) Aristotle\u2019s Logic. https:\/\/plato.stanford.edu\/entries\/aristotle-logic\/. Accessed 03 Oct 2020"},{"key":"cit0092","doi-asserted-by":"publisher","DOI":"10.1017\/CBO9780511584169.011"},{"key":"cit0093","doi-asserted-by":"publisher","DOI":"10.1017\/S0140525X00057046"},{"key":"cit0094","unstructured":"The Telegraph (2018) Chinese businesswoman accused of jaywalking after AI camera spots her face on an advert. https:\/\/www.telegraph.co.uk\/technology\/2018\/11\/25\/chinese-businesswoman-accused-jaywalking-ai-camera-spots-face\/. Accessed 03 Mar 2020"},{"key":"cit0095","first-page":"272","volume-title":"Conference on Fairness, Accountability, and Transparency","year":"2020"},{"key":"cit0096","first-page":"5","volume":"11","author":"Urbach N.","year":"2010","journal-title":"Journal of Information Technology Theory and Application"},{"key":"cit0097","doi-asserted-by":"publisher","DOI":"10.2307\/30039042"},{"key":"cit0098","unstructured":"Velloso, M. (2018) Accessed 30 Mar 2020. Difference between machine learning and AI. https:\/\/twitter.com\/matvelloso\/status\/1065778379612282885."},{"key":"cit0099","first-page":"362","volume-title":"1st Conference on Artificial General Intelligence","author":"Wang P.","year":"2008"},{"key":"cit0100","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00065"},{"key":"cit0101","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222240410"},{"key":"cit0102","unstructured":"Washington Examiner (1997) Be afraid. https:\/\/www.washingtonexaminer.com\/weekly-standard\/be-afraid-9802. Accessed 10 Jun 2020"},{"key":"cit0103","doi-asserted-by":"publisher","DOI":"10.1109\/TrustCom.2011.37"},{"key":"cit0104","doi-asserted-by":"publisher","DOI":"10.1007\/s42486-018-00003-w"}],"container-title":["Journal of Decision Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/12460125.2021.1958505","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,8,3]],"date-time":"2023-08-03T14:28:39Z","timestamp":1691072919000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/12460125.2021.1958505"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,8,11]]},"references-count":104,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2022,12,21]]}},"alternative-id":["10.1080\/12460125.2021.1958505"],"URL":"https:\/\/doi.org\/10.1080\/12460125.2021.1958505","relation":{},"ISSN":["1246-0125","2116-7052"],"issn-type":[{"value":"1246-0125","type":"print"},{"value":"2116-7052","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,8,11]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjds20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjds20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2020-10-28","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2021-07-19","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2021-08-11","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}