{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,15]],"date-time":"2026-07-15T02:10:59Z","timestamp":1784081459521,"version":"3.55.0"},"reference-count":90,"publisher":"Informa UK Limited","issue":"1","license":[{"start":{"date-parts":[[2022,12,8]],"date-time":"2022-12-08T00:00:00Z","timestamp":1670457600000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Journal of Decision Systems"],"published-print":{"date-parts":[[2024,1,2]]},"DOI":"10.1080\/12460125.2022.2151071","type":"journal-article","created":{"date-parts":[[2022,12,8]],"date-time":"2022-12-08T20:26:53Z","timestamp":1670531213000},"page":"1-29","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":24,"title":["A two-stage business analytics approach to perform behavioural and geographic customer segmentation using e-commerce delivery data"],"prefix":"10.1080","volume":"33","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8346-9389","authenticated-orcid":false,"given":"Anastasia","family":"Griva","sequence":"first","affiliation":[{"name":"University of Galway; J.E. Cairnes School of Business and Economics; Lero - The Science Foundation Ireland Research Centre for Software"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Eleni","family":"Zampou","sequence":"additional","affiliation":[{"name":"Athens University of Economics and Business; Department of Management Science and Technology; ELTRUN Research Centre, 113 62, Athens, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Vasilis","family":"Stavrou","sequence":"additional","affiliation":[{"name":"Athens University of Economics and Business; Department of Management Science and Technology; ELTRUN Research Centre, 113 62, Athens, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Dimitris","family":"Papakiriakopoulos","sequence":"additional","affiliation":[{"name":"University of West Attica; Department of Business Administration, 122 41, Athens, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"George","family":"Doukidis","sequence":"additional","affiliation":[{"name":"Athens University of Economics and Business; Department of Management Science and Technology; ELTRUN Research Centre, 113 62, Athens, Greece"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2022,12,8]]},"reference":[{"key":"e_1_3_3_2_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00423"},{"key":"e_1_3_3_3_1","doi-asserted-by":"publisher","DOI":"10.1057\/dbm.2012.1"},{"key":"e_1_3_3_4_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.2014.0546"},{"key":"e_1_3_3_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2009.03.046"},{"key":"e_1_3_3_6_1","volume-title":"KDD Bigdas 2017","author":"Allahyari M.","year":"2017","unstructured":"Allahyari, M., Pouriyeh, S., Assefi, M., Safaei, S., Trippe, E.D., Gutierrez, J.B., & Kochut, K. (2017). A brief survey of text mining: Classification, clustering and extraction techniques. In KDD Bigdas 2017."},{"key":"e_1_3_3_7_1","doi-asserted-by":"publisher","DOI":"10.1080\/12460125.2021.1881272"},{"key":"e_1_3_3_8_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-13657-3_43"},{"key":"e_1_3_3_9_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2020.102340"},{"key":"e_1_3_3_10_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2019.102095"},{"key":"e_1_3_3_11_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(02)00357-0"},{"key":"e_1_3_3_12_1","doi-asserted-by":"publisher","DOI":"10.1145\/502512.502521"},{"key":"e_1_3_3_13_1","doi-asserted-by":"publisher","DOI":"10.5555\/944919.944937"},{"key":"e_1_3_3_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-8116(02)00080-0"},{"key":"e_1_3_3_15_1","doi-asserted-by":"publisher","DOI":"10.2307\/41703503"},{"key":"e_1_3_3_16_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2018.02.008"},{"key":"e_1_3_3_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0957-4174(03)00138-6"},{"key":"e_1_3_3_18_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0957-4174(02)00052-0"},{"key":"e_1_3_3_19_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2012.01.192"},{"key":"e_1_3_3_20_1","doi-asserted-by":"publisher","DOI":"10.2307\/3150901"},{"key":"e_1_3_3_21_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijresmar.2015.09.005"},{"key":"e_1_3_3_22_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijresmar.2019.09.001"},{"key":"e_1_3_3_23_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.2517-6161.1977.tb01600.x"},{"key":"e_1_3_3_24_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2009.03.002"},{"key":"e_1_3_3_25_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2016.01.005"},{"key":"e_1_3_3_26_1","doi-asserted-by":"publisher","DOI":"10.1080\/12460125.2022.2029049"},{"key":"e_1_3_3_27_1","doi-asserted-by":"publisher","DOI":"10.1007\/11815921_70"},{"key":"e_1_3_3_28_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2022.102954"},{"key":"e_1_3_3_29_1","volume-title":"24th European conference on information systems, ECIS 2016","author":"Griva A.","year":"2016","unstructured":"Griva, A., Bardaki, C., Pramatari, K., & Doukidis, G. (2016). Mapping moving object events into a network of object flows to support decisions. 24th European conference on information systems, ECIS 2016. http:\/\/aisel.aisnet.org\/ecis2016_rp\/112"},{"key":"e_1_3_3_30_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10796-020-10098-1"},{"key":"e_1_3_3_31_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2018.01.029"},{"key":"e_1_3_3_32_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2020.102276"},{"key":"e_1_3_3_33_1","volume-title":"Consumer profiles: Introduction to psychographics (consumer research & policy series)","author":"Gunter B.","year":"1992","unstructured":"Gunter, B., & Furnham, A. (1992). Consumer profiles: Introduction to psychographics (consumer research & policy series). Cengage Learning EMEA."},{"key":"e_1_3_3_34_1","doi-asserted-by":"publisher","DOI":"10.1080\/12460125.2020.1829386"},{"key":"e_1_3_3_35_1","doi-asserted-by":"publisher","DOI":"10.2307\/25148625"},{"key":"e_1_3_3_36_1","doi-asserted-by":"publisher","DOI":"10.1080\/12460125.2022.2059172"},{"key":"e_1_3_3_37_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12525-021-00506-y"},{"key":"e_1_3_3_38_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.fcij.2018.11.001"},{"key":"e_1_3_3_39_1","doi-asserted-by":"publisher","DOI":"10.1145\/331499.331504"},{"key":"e_1_3_3_40_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2020.08.053"},{"key":"e_1_3_3_41_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10796-019-09910-4"},{"key":"e_1_3_3_42_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2018.10.010"},{"key":"e_1_3_3_43_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2019.113157"},{"key":"e_1_3_3_44_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.trc.2018.03.003"},{"key":"e_1_3_3_45_1","doi-asserted-by":"publisher","DOI":"10.1016\/S1567-4223(02)00022-4"},{"key":"e_1_3_3_46_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2021.102792"},{"key":"e_1_3_3_47_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretai.2008.09.002"},{"key":"e_1_3_3_48_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2012.09.017"},{"key":"e_1_3_3_49_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.procs.2016.07.069"},{"key":"e_1_3_3_50_1","doi-asserted-by":"publisher","DOI":"10.1109\/TSMCB.2012.2220543"},{"key":"e_1_3_3_51_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1100.0565"},{"key":"e_1_3_3_52_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2017.05.011"},{"issue":"3","key":"e_1_3_3_53_1","first-page":"179","article-title":"A Design Theory for Systems That Support Emergent Knowledge Processes","volume":"26","author":"Markus M.L.","year":"2002","unstructured":"Markus, M.L., Majchrzak, A., & Gasser, L. (2002). A Design Theory for Systems That Support Emergent Knowledge Processes. MIS Quarterly, 26(3), 179\u2013212. https:\/\/www.jstor.org\/stable\/4132330","journal-title":"MIS Quarterly"},{"key":"e_1_3_3_54_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2012.02.133"},{"key":"e_1_3_3_55_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2019.103237"},{"key":"e_1_3_3_56_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2010.03.003"},{"key":"e_1_3_3_57_1","doi-asserted-by":"publisher","DOI":"10.1080\/12460125.2022.2066051"},{"key":"e_1_3_3_58_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2017.11.012"},{"key":"e_1_3_3_59_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2022.02.049"},{"key":"e_1_3_3_60_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2008.02.021"},{"key":"e_1_3_3_61_1","doi-asserted-by":"publisher","DOI":"10.1080\/12460125.2021.1966162"},{"issue":"1","key":"e_1_3_3_62_1","first-page":"iii","article-title":"Machine learning in information systems research","volume":"46","author":"Padmanabhan B.","year":"2022","unstructured":"Padmanabhan, B., Fang, X., Sahoo, N., & Burton-Jones, A. (2022). Machine learning in information systems research. MIS Quarterly, 46(1), iii\u2013xix. https:\/\/aisnet.org\/news\/566283\/AIS-Mourns-the-Loss-of-Past-President-T.P.-Liang.htm","journal-title":"MIS Quarterly"},{"key":"e_1_3_3_63_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10257-018-0377-z"},{"key":"e_1_3_3_64_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijresmar.2013.12.003"},{"key":"e_1_3_3_65_1","volume-title":"Integrated Marketing Communications","author":"Pickton D.","year":"2005","unstructured":"Pickton, D., & Broderick, A. (2005). Integrated Marketing Communications. Pearson Education Limited."},{"key":"e_1_3_3_66_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2017.05.016"},{"key":"e_1_3_3_67_1","doi-asserted-by":"publisher","DOI":"10.1109\/TPAMI.1980.4767011"},{"key":"e_1_3_3_68_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2018.01.010"},{"key":"e_1_3_3_69_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10796-017-9735-5"},{"issue":"4","key":"e_1_3_3_70_1","first-page":"13","article-title":"The CRIS-DM model: The New Blueprint for Data Mining","volume":"5","author":"Shearer ca.","year":"2000","unstructured":"Shearer, ca. 2000. The CRIS-DM model: The New Blueprint for Data Mining. Journal of Data Warehousing, 5(4)13\u201322,14, www.spss.com%5Cnwww.dw-institute.com","journal-title":"Journal of Data Warehousing"},{"key":"e_1_3_3_71_1","volume-title":"The Strategic Value of High-Cost Customers The Strategic Value of High-Cost Customers","author":"Subramanian U.","year":"2014","unstructured":"Subramanian, U., Raju, J.S., & Zhang, Z.J. (2014, December). The Strategic Value of High-Cost Customers The Strategic Value of High-Cost Customers. Management Science."},{"key":"e_1_3_3_72_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2018.04.001"},{"key":"e_1_3_3_73_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2017.11.017"},{"key":"e_1_3_3_74_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretai.2010.11.002"},{"key":"e_1_3_3_75_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2004.02.005"},{"key":"e_1_3_3_76_1","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.1987.9964020"},{"key":"e_1_3_3_77_1","doi-asserted-by":"publisher","DOI":"10.14456\/easr.2021.16"},{"key":"e_1_3_3_78_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2021.12.079"},{"key":"e_1_3_3_79_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/16559"},{"key":"e_1_3_3_80_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2017.10.006"},{"key":"e_1_3_3_81_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2018.01.004"},{"key":"e_1_3_3_82_1","first-page":"1973","volume-title":"Advances in neural information processing systems 22 (NIPS 2009)","author":"Wallach H.M.","year":"2009","unstructured":"Wallach, H.M., Mimno, D.M., & McCallum, A. (2009). Rethinking LDA: Why priors matter. In Y. Bengio, D. Schuurmans, J. Lafferty, C. Williams, & A. Culotta Eds. Advances in neural information processing systems 22 (NIPS 2009), 1973\u20131981."},{"key":"e_1_3_3_83_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jii.2020.100177"},{"key":"e_1_3_3_84_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2018.09.006"},{"key":"e_1_3_3_85_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.procs.2017.12.131"},{"key":"e_1_3_3_86_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10115-007-0114-2"},{"key":"e_1_3_3_87_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2020.102323"},{"key":"e_1_3_3_88_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2017.02.002"},{"key":"e_1_3_3_89_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2017.10.005"},{"key":"e_1_3_3_90_1","doi-asserted-by":"publisher","DOI":"10.1287\/irse.2021.1022"},{"key":"e_1_3_3_91_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2019.113136"}],"container-title":["Journal of Decision Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/12460125.2022.2151071","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,2,2]],"date-time":"2024-02-02T06:47:12Z","timestamp":1706856432000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/12460125.2022.2151071"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,12,8]]},"references-count":90,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2024,1,2]]}},"alternative-id":["10.1080\/12460125.2022.2151071"],"URL":"https:\/\/doi.org\/10.1080\/12460125.2022.2151071","relation":{},"ISSN":["1246-0125","2116-7052"],"issn-type":[{"value":"1246-0125","type":"print"},{"value":"2116-7052","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,12,8]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjds20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tjds20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2022-04-06","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-11-18","order":1,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-12-08","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}