{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,12]],"date-time":"2026-03-12T03:53:07Z","timestamp":1773287587193,"version":"3.50.1"},"reference-count":53,"publisher":"Informa UK Limited","issue":"1","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Enterprise Information Systems"],"published-print":{"date-parts":[[2020,1,2]]},"DOI":"10.1080\/17517575.2019.1678072","type":"journal-article","created":{"date-parts":[[2019,10,18]],"date-time":"2019-10-18T11:01:19Z","timestamp":1571396479000},"page":"38-57","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":44,"title":["A multi-dimensional model of Enterprise Resource Planning critical success factors"],"prefix":"10.1080","volume":"14","author":[{"given":"Marcela Alejandra","family":"Vargas","sequence":"first","affiliation":[{"name":"School of Management Engineering, Ulsan National Institute of Science and Technology (UNIST), Ulsan, Republic of Korea"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6944-4705","authenticated-orcid":false,"given":"Marco","family":"Comuzzi","sequence":"additional","affiliation":[{"name":"School of Management Engineering, Ulsan National Institute of Science and Technology (UNIST), Ulsan, Republic of Korea"}]}],"member":"301","published-online":{"date-parts":[[2019,10,18]]},"reference":[{"issue":"9","key":"e_1_3_3_2_1","article-title":"A Comparative Study on Critical Success Factors (csfs) of ERP Systems Implementation among SMEs and Large Firms in Developing Countries","volume":"4","author":"Aarabi M.","year":"2012","unstructured":"Aarabi, M., M. Mat Saman, K. Wong, A. Hossein Azadnia, and N. Zakuan. 2012. \u201cA Comparative Study on Critical Success Factors (csfs) of ERP Systems Implementation among SMEs and Large Firms in Developing Countries.\u201d International Journal of Advancements in Computing Technology(IJACT) 4 (9): 226\u2013239. May.","journal-title":"International Journal of Advancements in Computing Technology(IJACT)"},{"key":"e_1_3_3_3_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.rcim.2012.04.019"},{"key":"e_1_3_3_4_1","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.ejis.3000418"},{"key":"e_1_3_3_5_1","unstructured":"Allen D. T. Kern and M. Havenhand. 2002. \u201cERP Critical Success Factors: An Exploration of the Contextual Factors in Public Sector Institutions.\u201d In Proceedings of the 35th Annual Hawaii International Conference on System Sciences January 3062\u20133071. Honolulu Hawaii: IEEE."},{"key":"e_1_3_3_6_1","doi-asserted-by":"publisher","DOI":"10.1108\/02635570210421354"},{"key":"e_1_3_3_7_1","doi-asserted-by":"publisher","DOI":"10.5171\/2011.950191"},{"key":"e_1_3_3_9_1","doi-asserted-by":"publisher","DOI":"10.1080\/00207540600724849"},{"key":"e_1_3_3_10_1","doi-asserted-by":"publisher","DOI":"10.1046\/j.1365-2575.2001.00094.x"},{"key":"e_1_3_3_11_1","doi-asserted-by":"publisher","DOI":"10.5121\/ijmvsc.2013.4104"},{"key":"e_1_3_3_12_1","volume-title":"Business Leadership and Culture: National Management Styles in the Global Economy","author":"Bjerke B.","year":"2000","unstructured":"Bjerke, B. 2000. Business Leadership and Culture: National Management Styles in the Global Economy. Cheltenham:\u00a0Edward Elgar Pub."},{"key":"e_1_3_3_13_1","doi-asserted-by":"publisher","DOI":"10.1108\/14637150310496703"},{"key":"e_1_3_3_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.asoc.2014.11.025"},{"key":"e_1_3_3_15_1","unstructured":"Cyrus K. M. and A. V. Nejad. 2011. \u201cThe Influence of Dimensions of National Culture on CSFs of ERP Implementation: A Case Study.\u201d In 2011 2nd International Conference on Artificial Intelligence Management Science and Electronic Commerce (AIMSEC) August 4848\u20134851. Guangzhou: IEEE."},{"key":"e_1_3_3_16_1","volume-title":"Organization Theory & Design","author":"Daft R.","year":"2012","unstructured":"Daft, R., and A. Armstrong. 2012. Organization Theory & Design. Toronto: Nelson Education."},{"key":"e_1_3_3_17_1","article-title":"Management Information Crisis","author":"Daniel D. R.","year":"1961","unstructured":"Daniel, D. R. 1961. \u201cManagement Information Crisis.\u201d Harvard Business Review. Sept\u2013Oct. 5: 1\u20132.","journal-title":"Harvard Business Review"},{"issue":"3","key":"e_1_3_3_18_1","first-page":"13","article-title":"Examining Successful ERP Projects in Middle-east and South-east Asia","volume":"56","author":"Dezdar S.","year":"2012","unstructured":"Dezdar, S., and S. Ainin. 2012. \u201cExamining Successful ERP Projects in Middle-east and South-east Asia.\u201d American Journal of Scientific Research 56 (3): 13\u201356.","journal-title":"American Journal of Scientific Research"},{"key":"e_1_3_3_19_1","doi-asserted-by":"publisher","DOI":"10.4135\/9781452229249"},{"key":"e_1_3_3_20_1","doi-asserted-by":"publisher","DOI":"10.1108\/14637150510619902"},{"key":"e_1_3_3_21_1","doi-asserted-by":"publisher","DOI":"10.1108\/02635570010286131"},{"key":"e_1_3_3_22_1","unstructured":"Hawking P. and C. Sellitto. 2010. \u201cBusiness Intelligence (BI) Critical Success Factors.\u201d In 21st Australian conference on informafion systems December 1\u20133. Brisbane."},{"key":"e_1_3_3_23_1","volume-title":"Cultures and Organizations: Software of the Mind","author":"Hofstede G.","year":"2005","unstructured":"Hofstede, G., G. J. Hofstede, and M. Minkov. 2005. Cultures and Organizations: Software of the Mind. Vol. 2. New York: Mcgraw-hill."},{"key":"e_1_3_3_24_1","doi-asserted-by":"publisher","DOI":"10.1109\/52.765784"},{"key":"e_1_3_3_25_1","doi-asserted-by":"publisher","DOI":"10.1108\/14637150110392773"},{"key":"e_1_3_3_26_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2009.11.009"},{"key":"e_1_3_3_27_1","volume-title":"Issues with Implementing ERP in the Public Administration","author":"Hurbean L.","year":"2008","unstructured":"Hurbean, L. 2008. Issues with Implementing ERP in the Public Administration. Munich Personal RePEc Archive. Munich."},{"key":"e_1_3_3_28_1","unstructured":"Kim H. W. G. H. Lee and S. Pan. 2002. \u201cExploring the Critical Success Factors for Customer Relationship Management and Electronic Customer Relationship Management Systems.\u201d In ICIS 2002 Proceedings 93. Barcelona."},{"key":"e_1_3_3_29_1","doi-asserted-by":"publisher","DOI":"10.1080\/17517575.2019.1650960"},{"key":"e_1_3_3_30_1","doi-asserted-by":"publisher","DOI":"10.1080\/17517575.2016.1215537"},{"key":"e_1_3_3_31_1","doi-asserted-by":"crossref","unstructured":"Leyh C. (2014). \u201cCritical Success Factors for Erp Projects in Small and Medium-sized Enterprises-the Perspective Of Selected German Smes.\u201d In 2014 Federated Conference on Computer Science and Information Systems 1181\u20131190. Warsaw: IEEE","DOI":"10.15439\/2014F243"},{"key":"e_1_3_3_32_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.2007.17.issue-2"},{"key":"e_1_3_3_33_1","first-page":"56","article-title":"Keeping up with ERP","author":"Mraz S. J.","year":"2000","unstructured":"Mraz, S. J. 2000. \u201cKeeping up with ERP.\u201d Machine Design 1: 56\u201360.","journal-title":"Machine Design"},{"key":"e_1_3_3_34_1","unstructured":"Note that these references do not include the 65 papers identified by the literature review on ERP implementation CSFs."},{"key":"e_1_3_3_35_1","doi-asserted-by":"publisher","DOI":"10.1109\/52.765782"},{"key":"e_1_3_3_36_1","doi-asserted-by":"publisher","DOI":"10.1111\/isj.2009.20.issue-1"},{"key":"e_1_3_3_37_1","volume-title":"A Primer on Critical Success Factors","author":"Rockart J. F.","year":"1989","unstructured":"Rockart, J. F., and N. Forster. 1989. A Primer on Critical Success Factors. Cambridge, MA: MIT Center for Information Systems Research (CISR)."},{"key":"e_1_3_3_38_1","doi-asserted-by":"publisher","DOI":"10.1109\/TSE.2011.8"},{"key":"e_1_3_3_39_1","doi-asserted-by":"publisher","DOI":"10.1145\/2501654.2501669"},{"key":"e_1_3_3_40_1","doi-asserted-by":"publisher","DOI":"10.1108\/14637150410548056"},{"key":"e_1_3_3_41_1","unstructured":"Somers T. M. and K. G. Nelson. 2001. \u201cThe Impact of Critical Success Factors across the Stages of Enterprise Resource Planning Implementations.\u201d In Proceedings of the 34th Hawaii International Conference on System Sciences 1\u201310. Honolulu Hawaii."},{"key":"e_1_3_3_42_1","doi-asserted-by":"crossref","unstructured":"Sumner M. 1999. \u201cCritical Success Factors in Enterprise Wide Information Management Systems.\u201d In Americas Conference on Information Systems 232\u2013234. New York NY.","DOI":"10.1145\/299513.299722"},{"key":"e_1_3_3_43_1","doi-asserted-by":"publisher","DOI":"10.1177\/026839620001500407"},{"key":"e_1_3_3_44_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.compind.2014.12.005"},{"key":"e_1_3_3_45_1","doi-asserted-by":"publisher","DOI":"10.1002\/(ISSN)1681-4835"},{"key":"e_1_3_3_46_1","doi-asserted-by":"crossref","unstructured":"Tr\u0105bka J. and P. Soja. 2013. \"ERP in Project-driven Organizations: a Case-study from IT Industry in Poland\". In Euro Symposium on Systems Analysis and Design 27\u201338. Berlin Heidelberg: Springer.","DOI":"10.1007\/978-3-642-40855-7_3"},{"key":"e_1_3_3_48_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1365-2575.2009.00328.x"},{"issue":"5","key":"e_1_3_3_49_1","article-title":"Identifying Critical Success Factors for ERP in SMEs through a Case Study","volume":"2","author":"Veena B.","year":"2013","unstructured":"Veena, B. 2013. \u201cIdentifying Critical Success Factors for ERP in SMEs through a Case Study.\u201d International Journal of Future Computer and Communication 2 (5): 471\u2013475.","journal-title":"International Journal of Future Computer and Communication"},{"key":"e_1_3_3_50_1","doi-asserted-by":"publisher","DOI":"10.1108\/02635570710833983"},{"key":"e_1_3_3_51_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2013\/37.1.02"},{"key":"e_1_3_3_52_1","article-title":"A Critical Success Factor Model for CRM Implementation","author":"Vinhas Da Silva R.","year":"2007","unstructured":"Vinhas Da Silva, R., and I. Rahimi. 2007. \u201cA Critical Success Factor Model for CRM Implementation.\u201d International Journal of Electronic Customer Relationship Management 1 (1): 3\u201315.","journal-title":"International Journal of Electronic Customer Relationship Management"},{"key":"e_1_3_3_53_1","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.1989.11517849"},{"issue":"3","key":"e_1_3_3_54_1","article-title":"Critical Success Factors for Implementing Knowledge Management in Small and Medium Enterprises","volume":"105","author":"Wong K. Y.","year":"2005","unstructured":"Wong, K. Y. 2005. \u201cCritical Success Factors for Implementing Knowledge Management in Small and Medium Enterprises.\u201d Industrial Management & Data Systems 105 (3): 261\u2013279.","journal-title":"Industrial Management & Data Systems"},{"issue":"3","key":"e_1_3_3_55_1","first-page":"23","article-title":"Critical Success Factors for Business Intelligence Systems","volume":"50","author":"Yeoh W.","year":"2010","unstructured":"Yeoh, W., and A. Koronios. 2010. \u201cCritical Success Factors for Business Intelligence Systems.\u201d Journal of Computer Information Systems 50 (3): 23\u201332.","journal-title":"Journal of Computer Information Systems"},{"key":"e_1_3_3_56_1","doi-asserted-by":"crossref","unstructured":"Ziemba E. and I. Kolasa. 2015. \"Risk Factors Framework for Information Systems Projects in Public Organizations-insight from Poland\". In 2015 Federated Conference on Computer Science and Information Systems (FedCSIS) 1575\u20131583. IEEE: Lodz.","DOI":"10.15439\/2015F110"}],"container-title":["Enterprise Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/17517575.2019.1678072","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,10,10]],"date-time":"2023-10-10T05:53:54Z","timestamp":1696917234000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/17517575.2019.1678072"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,10,18]]},"references-count":53,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2020,1,2]]}},"alternative-id":["10.1080\/17517575.2019.1678072"],"URL":"https:\/\/doi.org\/10.1080\/17517575.2019.1678072","relation":{},"ISSN":["1751-7575","1751-7583"],"issn-type":[{"value":"1751-7575","type":"print"},{"value":"1751-7583","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019,10,18]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=teis20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=teis20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2019-03-04","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2019-10-05","order":1,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2019-10-18","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}