{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,14]],"date-time":"2026-03-14T18:32:11Z","timestamp":1773513131216,"version":"3.50.1"},"reference-count":74,"publisher":"Informa UK Limited","issue":"10","license":[{"start":{"date-parts":[[2021,11,20]],"date-time":"2021-11-20T00:00:00Z","timestamp":1637366400000},"content-version":"unspecified","delay-in-days":285,"URL":"http:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Enterprise Information Systems"],"published-print":{"date-parts":[[2021,11,26]]},"DOI":"10.1080\/17517575.2021.1880642","type":"journal-article","created":{"date-parts":[[2021,2,13]],"date-time":"2021-02-13T21:05:49Z","timestamp":1613250349000},"page":"1418-1437","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":63,"title":["Investigation of critical success factors for improving supply chain quality management in manufacturing"],"prefix":"10.1080","volume":"15","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0381-8401","authenticated-orcid":false,"given":"Ka-Yin","family":"Chau","sequence":"first","affiliation":[{"name":"Faculty of Business, City University of Macau, Macao, China"}],"role":[{"role":"author","vocab":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8215-4190","authenticated-orcid":false,"given":"Yuk Ming","family":"Tang","sequence":"additional","affiliation":[{"name":"Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Hong Kong"}],"role":[{"role":"author","vocab":"crossref"}]},{"given":"Xiaoyun","family":"Liu","sequence":"additional","affiliation":[{"name":"Faculty of Business, Hunan First Normal University, City University of Macau, China"}],"role":[{"role":"author","vocab":"crossref"}]},{"given":"Yun-Kit","family":"Ip","sequence":"additional","affiliation":[{"name":"Faculty of International Tourism and Management, City University of Macau, Macau, China"}],"role":[{"role":"author","vocab":"crossref"}]},{"given":"Yiran","family":"Tao","sequence":"additional","affiliation":[{"name":"Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Hong Kong"},{"name":"The University of Warwick, Coventry, United Kingdom"}],"role":[{"role":"author","vocab":"crossref"}]}],"member":"301","published-online":{"date-parts":[[2021,2,8]]},"reference":[{"key":"cit0001","doi-asserted-by":"publisher","DOI":"10.1109\/17.969423"},{"key":"cit0002","volume-title":"Management: Skills, Functions, and Organisation Performance","author":"Anderson C. R.","year":"1984"},{"issue":"1","key":"cit0003","first-page":"45","volume":"32","author":"Azar A.","year":"2010","journal-title":"Singapore Management Review"},{"key":"cit0004","first-page":"565","volume-title":"2018 IEEE International Conference on Quality Management, Transport and Information Security, Information Technologies (IT&QM&IS)","author":"Bagrova E. V.","year":"2019"},{"key":"cit0005","doi-asserted-by":"crossref","first-page":"704","DOI":"10.1108\/09600039810248127","volume":"28","author":"Beamon B. M.","year":"1998","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"key":"cit0006","doi-asserted-by":"publisher","DOI":"10.2307\/248684"},{"key":"cit0007","first-page":"17","author":"Boynton A. C.","year":"1984","journal-title":"Sloan Management Review"},{"key":"cit0008","volume-title":"A Primer on Critical Success Factors. (Working Paper No. 69","author":"Bullen C. F.","year":"1981"},{"issue":"4","key":"cit0009","first-page":"468","volume":"26","author":"Chen H.","year":"2009","journal-title":"Journal of Business"},{"key":"cit0010","doi-asserted-by":"publisher","DOI":"10.1108\/09600030410558586"},{"key":"cit0011","doi-asserted-by":"publisher","DOI":"10.1016\/S0272-6963(96)00091-5"},{"issue":"3","key":"cit0012","first-page":"13","volume":"56","author":"Dezdar S.","year":"2012","journal-title":"American Journal of Scientific Research"},{"key":"cit0013","doi-asserted-by":"publisher","DOI":"10.1111\/j.1365-2929.2006.02418.x"},{"key":"cit0014","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2018.1527048"},{"key":"cit0015","volume-title":"The Management and Control of Quality","author":"Evans J. R.","year":"1995","edition":"3"},{"issue":"2","key":"cit0016","first-page":"10","volume":"42","author":"Feng L.","year":"2020","journal-title":"Journal of Shanxi University of Finance and Economics"},{"key":"cit0017","doi-asserted-by":"publisher","DOI":"10.1108\/IJQRM-03-2015-0041"},{"key":"cit0018","doi-asserted-by":"publisher","DOI":"10.1016\/S0925-5273(98)00007-3"},{"key":"cit0019","doi-asserted-by":"publisher","DOI":"10.1590\/0103-6513.20190086"},{"key":"cit0020","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2018.1488086"},{"key":"cit0021","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4615-5281-9_12"},{"key":"cit0022","doi-asserted-by":"publisher","DOI":"10.1080\/0954412997127"},{"key":"cit0023","doi-asserted-by":"publisher","DOI":"10.1108\/IJQRM-03-2019-0073"},{"key":"cit0024","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2007.06.002"},{"key":"cit0025","doi-asserted-by":"publisher","DOI":"10.1108\/09574090610689934"},{"issue":"1","key":"cit0026","first-page":"34","volume":"10","author":"Kosansky A.","year":"2009","journal-title":"Supply and Demand Chain Executive"},{"issue":"4","key":"cit0027","first-page":"409","volume":"6","author":"Kuei C.-H.","year":"2001","journal-title":"Asia Pacific Management Review"},{"key":"cit0028","doi-asserted-by":"publisher","DOI":"10.1108\/EUM0000000006031"},{"key":"cit0029","doi-asserted-by":"publisher","DOI":"10.1080\/14783360802323511"},{"key":"cit0030","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2010.501038"},{"key":"cit0031","doi-asserted-by":"publisher","DOI":"10.1080\/17517575.2019.1650960"},{"key":"cit0032","doi-asserted-by":"publisher","DOI":"10.17706\/ijeeee.2020.10.1.95\u2013103"},{"key":"cit0033","doi-asserted-by":"publisher","DOI":"10.1108\/09564230010340715"},{"issue":"1","key":"cit0034","volume":"48","author":"Liker J. K.","year":"2004","journal-title":"Business Horizons"},{"key":"cit0035","doi-asserted-by":"publisher","DOI":"10.1016\/j.pursup.2019.100558"},{"key":"cit0036","doi-asserted-by":"publisher","DOI":"10.1016\/j.pursup.2019.100558"},{"key":"cit0037","doi-asserted-by":"publisher","DOI":"10.15640\/rcbr.v4n1a5"},{"issue":"2","key":"cit0038","first-page":"2","volume":"1","author":"Madhani P. M.","year":"2009","journal-title":"KHOJ Journal of Indian Management Research and Practices"},{"key":"cit0039","volume-title":"ERP and Supply Chain Management","author":"Madu C. N.","year":"2004"},{"key":"cit0040","doi-asserted-by":"publisher","DOI":"10.1016\/j.sbspro.2015.01.1225"},{"key":"cit0041","doi-asserted-by":"publisher","DOI":"10.2307\/249279"},{"key":"cit0042","first-page":"209","volume":"15","author":"Masnita Y.","year":"2017","journal-title":"International Journal of Applied Business and Economic Research."},{"key":"cit0043","doi-asserted-by":"publisher","DOI":"10.1007\/s10799-018-0294-3"},{"key":"cit0044","doi-asserted-by":"publisher","DOI":"10.1108\/IJCoMA-10-2012-0063"},{"key":"cit0045","doi-asserted-by":"publisher","DOI":"10.1108\/BPMJ-04-2019-0150"},{"issue":"1","key":"cit0046","first-page":"25","volume":"8","author":"Pattanayak S. K.","year":"2019","journal-title":"Journal of Supply Chain Management Systems"},{"key":"cit0047","doi-asserted-by":"publisher","DOI":"10.1016\/j.ifacol.2019.11.306"},{"key":"cit0048","first-page":"31","volume-title":"Proceedings of the Hamburg International Conference of Logistics (HICL)","volume":"20","author":"Pfohl H. C.","year":"2015"},{"key":"cit0049","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.1987.6498856"},{"key":"cit0050","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-41263-9_30"},{"key":"cit0051","doi-asserted-by":"publisher","DOI":"10.1016\/j.rser.2016.09.067"},{"key":"cit0052","doi-asserted-by":"publisher","DOI":"10.2307\/3250967"},{"key":"cit0053","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2004.06.055"},{"issue":"2","key":"cit0054","first-page":"81","volume":"57","author":"Rockart J. F.","year":"1979","journal-title":"Harvard Business Review"},{"key":"cit0055","doi-asserted-by":"publisher","DOI":"10.1108\/01443570110381363"},{"key":"cit0056","doi-asserted-by":"publisher","DOI":"10.1016\/j.compind.2016.03.001"},{"key":"cit0057","doi-asserted-by":"publisher","DOI":"10.1016\/S0272-6963(98)00046-1"},{"key":"cit0058","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2007.06.007"},{"key":"cit0059","doi-asserted-by":"publisher","DOI":"10.1177\/095148489901200406"},{"key":"cit0060","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2007.06.003"},{"key":"cit0061","doi-asserted-by":"publisher","DOI":"10.1080\/00207541003733791"},{"key":"cit0062","doi-asserted-by":"publisher","DOI":"10.1016\/j.sbspro.2015.01.1225"},{"key":"cit0063","doi-asserted-by":"publisher","DOI":"10.1080\/13504851.2019.1691711"},{"key":"cit0064","doi-asserted-by":"publisher","DOI":"10.1108\/17542730910953022"},{"key":"cit0065","doi-asserted-by":"publisher","DOI":"10.1080\/17517575.2019.1678072"},{"key":"cit0066","doi-asserted-by":"publisher","DOI":"10.1016\/j.is.2006.10.004"},{"key":"cit0067","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2017.03.016"},{"key":"cit0068","doi-asserted-by":"publisher","DOI":"10.1007\/s11573-019-00945-2"},{"issue":"1","key":"cit0069","first-page":"72","volume":"2","author":"Wong W. L.","year":"2018","journal-title":"International Journal of Business and Management"},{"key":"cit0070","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2010.508944"},{"key":"cit0071","doi-asserted-by":"publisher","DOI":"10.1016\/j.procir.2016.10.030"},{"key":"cit0072","doi-asserted-by":"publisher","DOI":"10.1080\/0020754021000033896"},{"key":"cit0073","doi-asserted-by":"publisher","DOI":"10.26524\/jms.2018.17"},{"key":"cit0074","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2020.107795"}],"container-title":["Enterprise Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/17517575.2021.1880642","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,11,22]],"date-time":"2021-11-22T10:25:37Z","timestamp":1637576737000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/17517575.2021.1880642"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,2,8]]},"references-count":74,"journal-issue":{"issue":"10","published-print":{"date-parts":[[2021,11,26]]}},"alternative-id":["10.1080\/17517575.2021.1880642"],"URL":"https:\/\/doi.org\/10.1080\/17517575.2021.1880642","relation":{},"ISSN":["1751-7575","1751-7583"],"issn-type":[{"value":"1751-7575","type":"print"},{"value":"1751-7583","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,2,8]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=teis20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=teis20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2020-09-06","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2021-01-20","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2021-02-08","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}