{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2023,10,8]],"date-time":"2023-10-08T08:25:47Z","timestamp":1696753547476},"reference-count":16,"publisher":"Informa UK Limited","issue":"5","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["The Service Industries Journal"],"published-print":{"date-parts":[[2004,9]]},"DOI":"10.1080\/0264206042000276856","type":"journal-article","created":{"date-parts":[[2004,10,29]],"date-time":"2004-10-29T14:42:23Z","timestamp":1099060943000},"page":"91-101","source":"Crossref","is-referenced-by-count":3,"title":["New services margin\/high success discriminators"],"prefix":"10.1080","volume":"24","author":[{"given":"Jos\u00e9 Manuel Carvalho","family":"Vieira","sequence":"first","affiliation":[]},{"given":"Elisabete De Magalh\u00e3es","family":"Serra","sequence":"additional","affiliation":[]},{"given":"Jos\u00e9 Antonio Varela","family":"Gonzalez","sequence":"additional","affiliation":[]}],"member":"301","reference":[{"key":"b1","first-page":"pp.54\u201370","volume":"12","author":"Ali A","year":"1995","journal-title":"Journal of Product Innovation Management"},{"key":"b2","first-page":"pp.35\u201352","volume":"13","author":"Athuahene-Gima K","year":"1996","journal-title":"Journal of Product Innovation Management"},{"key":"b3","volume-title":"IRES \u2013 Institute de Recherches Economiques","author":"Beleflamme C","year":"1986"},{"key":"b4","doi-asserted-by":"crossref","first-page":"pp.239\u201358","DOI":"10.1016\/0737-6782(89)90077-5","volume":"6","author":"Brentani U","year":"1989","journal-title":"Journal of Product Innovation Management"},{"key":"b5","doi-asserted-by":"crossref","first-page":"pp.33\u201359","DOI":"10.1108\/03090569110138202","volume":"25","author":"Brentani U","year":"1991","journal-title":"European Journal of Marketing"},{"key":"b6","doi-asserted-by":"crossref","first-page":"pp.231\u201341","DOI":"10.1016\/0019-8501(92)90020-T","volume":"21","author":"Brentani U","year":"1992","journal-title":"Industrial Marketing Management"},{"key":"b7","doi-asserted-by":"crossref","first-page":"pp.169\u201384","DOI":"10.1111\/1540-5885.430169","volume":"4","author":"Cooper RG","year":"1987","journal-title":"Journal of Product Innovation Management"},{"key":"b8","doi-asserted-by":"crossref","first-page":"pp.75\u201390","DOI":"10.1016\/0737-6782(91)90002-G","volume":"8","author":"Cooper RG","year":"1991","journal-title":"Journal of Product Innovation Management"},{"key":"b9","doi-asserted-by":"crossref","first-page":"pp.281\u201399","DOI":"10.1111\/1540-5885.1150381","volume":"11","author":"Cooper RG","year":"1994","journal-title":"Journal of Product Innovation Management"},{"key":"b11","doi-asserted-by":"crossref","first-page":"pp.48\u201362","DOI":"10.2307\/1252014","volume":"59","author":"Olson EM","year":"1995","journal-title":"Journal of Marketing"},{"key":"b12","doi-asserted-by":"crossref","first-page":"pp.264\u201375","DOI":"10.1016\/0737-6782(86)90005-6","volume":"3","author":"Easingwood C","year":"1986","journal-title":"Journal of Product Innovation Management"},{"key":"b13","first-page":"pp.3\u201310","volume":"9","author":"Easingwood C","year":"1991","journal-title":"International Journal of Bank Marketing"},{"key":"b14","doi-asserted-by":"crossref","first-page":"pp.41\u201354","DOI":"10.1108\/08876049310026097","volume":"7","author":"Easingwood C","year":"1993","journal-title":"Journal of Services Marketing"},{"key":"b15","volume-title":"Le Management de l'innovation dans les Entreprises de Services au Particulier: Concepts Processus et Performances","author":"Jallat F","year":"1992"},{"key":"b16","doi-asserted-by":"crossref","first-page":"pp.33\u201351","DOI":"10.1108\/03090569310045870","volume":"27","author":"Slater SF","year":"1993","journal-title":"European Journal of Marketing"},{"key":"b17","volume-title":"Characterizing Successful New Business Services","author":"Wright LK","year":"1990"}],"container-title":["The Service Industries Journal"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/0264206042000276856","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2018,11,14]],"date-time":"2018-11-14T23:23:08Z","timestamp":1542237788000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/0264206042000276856"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004,9]]},"references-count":16,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2004,9]]}},"alternative-id":["10.1080\/0264206042000276856"],"URL":"https:\/\/doi.org\/10.1080\/0264206042000276856","relation":{},"ISSN":["0264-2069","1743-9507"],"issn-type":[{"value":"0264-2069","type":"print"},{"value":"1743-9507","type":"electronic"}],"subject":[],"published":{"date-parts":[[2004,9]]}}}