{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,9]],"date-time":"2026-04-09T11:44:04Z","timestamp":1775735044548,"version":"3.50.1"},"reference-count":73,"publisher":"Informa UK Limited","issue":"7-8","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Journal of Marketing Management"],"published-print":{"date-parts":[[2020,5,3]]},"DOI":"10.1080\/0267257x.2020.1724179","type":"journal-article","created":{"date-parts":[[2020,2,10]],"date-time":"2020-02-10T05:20:54Z","timestamp":1581312054000},"page":"660-681","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":72,"title":["Understanding drivers and outcomes of lurking vs. posting engagement behaviours in social media-based brand communities"],"prefix":"10.1080","volume":"36","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-5753-2188","authenticated-orcid":false,"given":"Teresa","family":"Fernandes","sequence":"first","affiliation":[{"name":"University of Porto","place":["Porto, Portugal"]}]},{"given":"Ana","family":"Castro","sequence":"additional","affiliation":[{"name":"University of Porto","place":["Porto, Portugal"]}]}],"member":"301","published-online":{"date-parts":[[2020,2,10]]},"reference":[{"key":"e_1_3_3_2_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.103.3.411"},{"key":"e_1_3_3_3_1","doi-asserted-by":"publisher","DOI":"10.1057\/bm.2016.3"},{"key":"e_1_3_3_4_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF02723327"},{"key":"e_1_3_3_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2014.09.035"},{"issue":"1","key":"e_1_3_3_6_1","first-page":"64","article-title":"An integrated marketing communications perspective on social media metrics","volume":"5","author":"Barger V.","year":"2013","unstructured":"Barger, V., & Labrecque, L. (2013). An integrated marketing communications perspective on social media metrics. Journal of Integrated Marketing Communications, 5(1), 64\u201376.","journal-title":"Journal of Integrated Marketing Communications"},{"key":"e_1_3_3_7_1","doi-asserted-by":"publisher","DOI":"10.1108\/JRIM-06-2016-0065"},{"key":"e_1_3_3_8_1","doi-asserted-by":"publisher","DOI":"10.1057\/bm.2010.6"},{"key":"e_1_3_3_9_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2011.07.029"},{"key":"e_1_3_3_10_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11747-018-00624-8"},{"key":"e_1_3_3_11_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2012.01.015"},{"key":"e_1_3_3_12_1","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.2017.1399922"},{"issue":"5","key":"e_1_3_3_13_1","first-page":"375","article-title":"Social media engagement: A model of antecedents and relational outcomes","volume":"33","author":"Dessart L.","year":"2017","unstructured":"Dessart, L. (2017). Social media engagement: A model of antecedents and relational outcomes. Journal of Marketing Management, 33(5\/6), 375\u2013399.","journal-title":"Journal of Marketing Management"},{"key":"e_1_3_3_14_1","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.2015.1130738"},{"key":"e_1_3_3_15_1","doi-asserted-by":"publisher","DOI":"10.1057\/bm.2014.18"},{"key":"e_1_3_3_16_1","doi-asserted-by":"publisher","DOI":"10.1080\/0965254X.2015.1095222"},{"key":"e_1_3_3_17_1","doi-asserted-by":"publisher","DOI":"10.1108\/EJM-03-2017-0182"},{"key":"e_1_3_3_18_1","doi-asserted-by":"publisher","DOI":"10.1089\/cyber.2012.0362"},{"key":"e_1_3_3_19_1","doi-asserted-by":"publisher","DOI":"10.1108\/JOSM-08-2016-0236"},{"key":"e_1_3_3_20_1","doi-asserted-by":"publisher","DOI":"10.1108\/JPBM-05-2013-0310"},{"key":"e_1_3_3_21_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224378101800313"},{"key":"e_1_3_3_22_1","doi-asserted-by":"publisher","DOI":"10.1057\/bm.2016.4"},{"key":"e_1_3_3_23_1","doi-asserted-by":"publisher","DOI":"10.1108\/01409171211256578"},{"key":"e_1_3_3_24_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2014.04.016"},{"key":"e_1_3_3_25_1","volume-title":"Multivariate Data Analysis","author":"Hair J.","year":"2014","unstructured":"Hair, J., Black, W., Babin, B., & Anderson, R. (2014). Multivariate Data Analysis. England: Pearson Education."},{"key":"e_1_3_3_26_1","volume-title":"Modern factor analysis","author":"Harman H.","year":"1976","unstructured":"Harman, H. (1976). Modern factor analysis. Chicago: University of Chicago Press."},{"key":"e_1_3_3_27_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2017.11.046"},{"key":"e_1_3_3_28_1","doi-asserted-by":"publisher","DOI":"10.1108\/S1474-7979(2009)0000020014"},{"key":"e_1_3_3_29_1","doi-asserted-by":"publisher","DOI":"10.1108\/JPBM-10-2016-1348"},{"key":"e_1_3_3_30_1","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.2010.500132"},{"key":"e_1_3_3_31_1","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.2016.1144360"},{"key":"e_1_3_3_32_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.intmar.2013.12.002"},{"key":"e_1_3_3_33_1","doi-asserted-by":"publisher","DOI":"10.1108\/JSM-01-2016-0006"},{"key":"e_1_3_3_34_1","doi-asserted-by":"publisher","DOI":"10.1057\/s41262-017-0079-8"},{"key":"e_1_3_3_35_1","doi-asserted-by":"publisher","DOI":"10.1080\/20932685.2015.1110041"},{"key":"e_1_3_3_36_1","doi-asserted-by":"publisher","DOI":"10.1108\/IntR-09-2016-0279"},{"key":"e_1_3_3_37_1","doi-asserted-by":"publisher","DOI":"10.1108\/09564231211248444"},{"key":"e_1_3_3_38_1","doi-asserted-by":"publisher","DOI":"10.1057\/s41262-016-0002-8"},{"key":"e_1_3_3_39_1","doi-asserted-by":"publisher","DOI":"10.2307\/2094393"},{"key":"e_1_3_3_40_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2018.08.012"},{"key":"e_1_3_3_41_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.09.024"},{"key":"e_1_3_3_42_1","doi-asserted-by":"publisher","DOI":"10.1108\/JCM-01-2018-2519"},{"key":"e_1_3_3_43_1","doi-asserted-by":"publisher","DOI":"10.1108\/JPBM-04-2018-1840"},{"key":"e_1_3_3_44_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.intmar.2013.09.002"},{"key":"e_1_3_3_45_1","doi-asserted-by":"publisher","DOI":"10.1080\/10696679.2018.1488219"},{"key":"e_1_3_3_46_1","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.2016.1148066"},{"key":"e_1_3_3_47_1","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.2015.1134628"},{"key":"e_1_3_3_48_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2015.05.031"},{"key":"e_1_3_3_49_1","doi-asserted-by":"publisher","DOI":"10.2501\/IJA-30-1-013-046"},{"key":"e_1_3_3_50_1","volume-title":"Psychometric theory","author":"Nunnally J.","year":"1978","unstructured":"Nunnally, J. (1978). Psychometric theory. New York: McGraw-Hill."},{"key":"e_1_3_3_51_1","doi-asserted-by":"publisher","DOI":"10.1146\/annurev-psych-120710-100452"},{"key":"e_1_3_3_52_1","doi-asserted-by":"publisher","DOI":"10.1177\/014920638601200408"},{"key":"e_1_3_3_53_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.elerap.2013.01.003"},{"key":"e_1_3_3_54_1","doi-asserted-by":"publisher","DOI":"10.1057\/bm.2014.23"},{"key":"e_1_3_3_55_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.bushor.2017.01.009"},{"key":"e_1_3_3_56_1","doi-asserted-by":"publisher","DOI":"10.1108\/JSM-01-2015-0013"},{"key":"e_1_3_3_57_1","doi-asserted-by":"publisher","DOI":"10.1108\/14684521111161918"},{"key":"e_1_3_3_58_1","doi-asserted-by":"publisher","DOI":"10.1108\/JPBM-07-2014-0656"},{"key":"e_1_3_3_59_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224379403100101"},{"key":"e_1_3_3_60_1","first-page":"19","article-title":"Multi-group analysis in partial least squares (PLS) path modeling","volume":"22","author":"Sarstedt M.","year":"2011","unstructured":"Sarstedt, M., Henseler, J., & Ringle, C. (2011). Multi-group analysis in partial least squares (PLS) path modeling. Advances in International Marketing, 22, 19\u201321.","journal-title":"Advances in International Marketing"},{"key":"e_1_3_3_61_1","doi-asserted-by":"publisher","DOI":"10.2501\/JAR-2016-004"},{"key":"e_1_3_3_62_1","doi-asserted-by":"publisher","DOI":"10.1108\/10662240610690025"},{"key":"e_1_3_3_63_1","doi-asserted-by":"publisher","DOI":"10.1108\/10662240910927795"},{"key":"e_1_3_3_64_1","doi-asserted-by":"publisher","DOI":"10.1108\/JPBM-03-2015-0843"},{"key":"e_1_3_3_65_1","doi-asserted-by":"publisher","DOI":"10.1080\/0267257X.2016.1145723"},{"key":"e_1_3_3_66_1","doi-asserted-by":"publisher","DOI":"10.1504\/IJIMA.2016.081344"},{"key":"e_1_3_3_67_1","unstructured":"Statista. (2019). Number of Facebook users worldwide from 2015 to 2020. Retrieved from https:\/\/www.statista.com\/statistics\/490424\/number-of-worldwide-facebook-users\/"},{"key":"e_1_3_3_68_1","doi-asserted-by":"publisher","DOI":"10.1080\/15252019.2013.826549"},{"key":"e_1_3_3_69_1","doi-asserted-by":"publisher","DOI":"10.1080\/0965254X.2017.1359655"},{"key":"e_1_3_3_70_1","doi-asserted-by":"publisher","DOI":"10.1177\/1094670510375599"},{"key":"e_1_3_3_71_1","doi-asserted-by":"publisher","DOI":"10.1108\/JPBM-06-2013-0326"},{"key":"e_1_3_3_72_1","doi-asserted-by":"publisher","DOI":"10.1108\/EJM-07-2015-0442"},{"key":"e_1_3_3_73_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2012.07.015"},{"key":"e_1_3_3_74_1","doi-asserted-by":"publisher","DOI":"10.1108\/ITP-08-2013-0144"}],"container-title":["Journal of Marketing Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/0267257X.2020.1724179","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,3,6]],"date-time":"2026-03-06T03:17:28Z","timestamp":1772767048000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/0267257X.2020.1724179"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,2,10]]},"references-count":73,"journal-issue":{"issue":"7-8","published-print":{"date-parts":[[2020,5,3]]}},"alternative-id":["10.1080\/0267257X.2020.1724179"],"URL":"https:\/\/doi.org\/10.1080\/0267257x.2020.1724179","relation":{},"ISSN":["0267-257X","1472-1376"],"issn-type":[{"value":"0267-257X","type":"print"},{"value":"1472-1376","type":"electronic"}],"subject":[],"published":{"date-parts":[[2020,2,10]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=rjmm20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=rjmm20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2019-04-25","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2020-01-07","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2020-02-10","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}