{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,3]],"date-time":"2025-11-03T09:18:25Z","timestamp":1762161505609,"version":"3.40.5"},"reference-count":71,"publisher":"Informa UK Limited","issue":"7-8","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Total Quality Management &amp; Business Excellence"],"published-print":{"date-parts":[[2021,5,19]]},"DOI":"10.1080\/14783363.2019.1626707","type":"journal-article","created":{"date-parts":[[2019,6,7]],"date-time":"2019-06-07T07:35:38Z","timestamp":1559892938000},"page":"693-718","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":7,"title":["Motivations and benefits of quality management systems in social services: mediation of the implementation process"],"prefix":"10.1080","volume":"32","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-5572-7341","authenticated-orcid":false,"given":"Frederic","family":"Marimon","sequence":"first","affiliation":[{"name":"Department of Economy and Business Organisation, Universitat Internacional de Catalunya, Barcelona, Spain"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1359-3437","authenticated-orcid":false,"given":"Nuno","family":"Mel\u00e3o","sequence":"additional","affiliation":[{"name":"School of Technology and Management of Viseu and CISED, Polytechnic Institute of Viseu, Viseu, Portugal"}]},{"given":"Ramon","family":"Bastida","sequence":"additional","affiliation":[{"name":"Department of Economy and Business Organisation, Universitat Internacional de Catalunya, Barcelona, Spain"}]}],"member":"301","published-online":{"date-parts":[[2019,6,7]]},"reference":[{"key":"CIT0001","doi-asserted-by":"publisher","DOI":"10.1108\/IMDS-01-2014-0013"},{"key":"CIT0002","doi-asserted-by":"publisher","DOI":"10.1108\/02656711311315521"},{"key":"CIT0003","doi-asserted-by":"publisher","DOI":"10.1080\/14783360701602304"},{"key":"CIT0004","doi-asserted-by":"publisher","DOI":"10.1109\/TEM.2013.2285344"},{"key":"CIT0005","doi-asserted-by":"publisher","DOI":"10.1007\/BF02723327"},{"key":"CIT0006","doi-asserted-by":"publisher","DOI":"10.1177\/0958928703013001035"},{"key":"CIT0007","doi-asserted-by":"publisher","DOI":"10.1177\/014920639101700108"},{"key":"CIT0008","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.51.6.1173"},{"issue":"1","key":"CIT0009","first-page":"78","volume":"5","author":"Beckmann C.","year":"2007","journal-title":"Social Work and Society"},{"key":"CIT0010","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2007.10.005"},{"key":"CIT0011","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2012.06.005"},{"key":"CIT0012","doi-asserted-by":"publisher","DOI":"10.1108\/17410400510584893"},{"key":"CIT0013","doi-asserted-by":"publisher","DOI":"10.1016\/j.lrp.2010.12.003"},{"key":"CIT0014","doi-asserted-by":"publisher","DOI":"10.1108\/01443570710720630"},{"key":"CIT0015","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-627X.2005.00139.x"},{"key":"CIT0016","doi-asserted-by":"publisher","DOI":"10.1002\/nml.18"},{"key":"CIT0017","doi-asserted-by":"publisher","DOI":"10.1002\/nml.97"},{"key":"CIT0018","doi-asserted-by":"publisher","DOI":"10.1177\/0899764013508009"},{"key":"CIT0019","doi-asserted-by":"publisher","DOI":"10.1177\/0899764011427959"},{"key":"CIT0020","doi-asserted-by":"publisher","DOI":"10.1177\/0899764004263522"},{"key":"CIT0021","doi-asserted-by":"publisher","DOI":"10.2307\/2095101"},{"key":"CIT0022","doi-asserted-by":"publisher","DOI":"10.4135\/9781452229249"},{"key":"CIT0023","unstructured":"EQUASS. (2016). EQUASS Certified Organisations. Retrieved from https:\/\/www.equass.be\/index.php\/certif-system\/equass-certified"},{"key":"CIT0024","unstructured":"EQUASS. (2017). European Quality in Social Services. Retrieved from http:\/\/equass.be\/"},{"key":"CIT0025","unstructured":"EU Commission. (2011). Study on Social Services of General Interest. Retrieved from http:\/\/ec.europa.eu\/social\/BlobServlet?docId=7688&langId=en"},{"key":"CIT0026","unstructured":"EU Commission. (2018). Social Economy in the EU. Retrieved from http:\/\/ec.europa.eu\/growth\/sectors\/social-economy\/"},{"key":"CIT0027","doi-asserted-by":"publisher","DOI":"10.1080\/10686967.2014.11918383"},{"key":"CIT0028","doi-asserted-by":"publisher","DOI":"10.1177\/002224378101800104"},{"key":"CIT0029","doi-asserted-by":"publisher","DOI":"10.1080\/14783363.2010.483101"},{"key":"CIT0030","doi-asserted-by":"publisher","DOI":"10.1108\/02656710210413499"},{"volume-title":"Multivariate data analysis: A global Perspective","year":"2010","author":"Hair J.","key":"CIT0031"},{"key":"CIT0032","doi-asserted-by":"publisher","DOI":"10.1108\/09604520810871883"},{"key":"CIT0033","doi-asserted-by":"publisher","DOI":"10.1108\/17511870810870556"},{"key":"CIT0034","doi-asserted-by":"publisher","DOI":"10.1108\/02635571111170776"},{"key":"CIT0035","doi-asserted-by":"publisher","DOI":"10.1177\/0266242613495748"},{"key":"CIT0036","doi-asserted-by":"publisher","DOI":"10.1080\/14783363.2010.532330"},{"key":"CIT0037","doi-asserted-by":"publisher","DOI":"10.1080\/10705519909540118"},{"key":"CIT0038","doi-asserted-by":"publisher","DOI":"10.2189\/asqu.2009.54.2.268"},{"key":"CIT0039","doi-asserted-by":"publisher","DOI":"10.1108\/17410380810847918"},{"key":"CIT0040","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2009.11.009"},{"key":"CIT0041","doi-asserted-by":"publisher","DOI":"10.1080\/14783360903553149"},{"key":"CIT0042","doi-asserted-by":"publisher","DOI":"10.1177\/0734371X06295791"},{"volume-title":"Principles and practice of structural equation modeling","year":"2011","author":"Kline R.","key":"CIT0043"},{"key":"CIT0044","doi-asserted-by":"publisher","DOI":"10.1108\/IJQRM-02-2017-0030"},{"key":"CIT0045","doi-asserted-by":"publisher","DOI":"10.1108\/09596111211217914"},{"key":"CIT0046","doi-asserted-by":"publisher","DOI":"10.1080\/14783363.2013.850887"},{"volume-title":"Marketing research and applied orientation","year":"2004","author":"Malhotra N.","key":"CIT0047"},{"key":"CIT0048","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2007.02.046"},{"key":"CIT0049","doi-asserted-by":"publisher","DOI":"10.1080\/14783363.2013.822193"},{"key":"CIT0050","doi-asserted-by":"publisher","DOI":"10.1080\/14783363.2015.1132160"},{"key":"CIT0051","doi-asserted-by":"publisher","DOI":"10.1080\/00207540701871069"},{"key":"CIT0052","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2005.01.004"},{"key":"CIT0053","doi-asserted-by":"publisher","DOI":"10.1504\/IJPQM.2010.032957"},{"key":"CIT0054","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.5.1.14"},{"volume-title":"Psychometric theory","year":"1994","author":"Nunnally J.","key":"CIT0055"},{"key":"CIT0056","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2012.06.010"},{"issue":"2","key":"CIT0057","first-page":"106","volume":"13","author":"Pereira-Moliner J.","year":"2016","journal-title":"Universia Business Review"},{"key":"CIT0058","doi-asserted-by":"publisher","DOI":"10.1108\/09544780210439734"},{"key":"CIT0059","doi-asserted-by":"publisher","DOI":"10.1108\/01443571111098753"},{"key":"CIT0060","doi-asserted-by":"publisher","DOI":"10.3758\/BF03206553"},{"key":"CIT0061","doi-asserted-by":"publisher","DOI":"10.1108\/02656710610640916"},{"key":"CIT0062","doi-asserted-by":"publisher","DOI":"10.1111\/j.1937-5956.2001.tb00083.x"},{"key":"CIT0063","doi-asserted-by":"publisher","DOI":"10.1016\/S0272-6963(01)00088-2"},{"key":"CIT0064","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2008.06.001"},{"key":"CIT0065","doi-asserted-by":"publisher","DOI":"10.1007\/s11628-013-0198-6"},{"key":"CIT0066","doi-asserted-by":"publisher","DOI":"10.1108\/MSQ-06-2012-0060"},{"key":"CIT0067","doi-asserted-by":"publisher","DOI":"10.1016\/S0377-2217(02)00252-7"},{"key":"CIT0068","doi-asserted-by":"publisher","DOI":"10.1016\/j.healthpol.2005.03.010"},{"key":"CIT0069","doi-asserted-by":"publisher","DOI":"10.1016\/S0022-4359(03)00034-4"},{"key":"CIT0070","doi-asserted-by":"publisher","DOI":"10.1108\/02635571111170767"},{"key":"CIT0071","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2004.08.003"}],"container-title":["Total Quality Management &amp; Business Excellence"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/14783363.2019.1626707","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,5,2]],"date-time":"2021-05-02T05:38:15Z","timestamp":1619933895000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/14783363.2019.1626707"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,6,7]]},"references-count":71,"journal-issue":{"issue":"7-8","published-print":{"date-parts":[[2021,5,19]]}},"alternative-id":["10.1080\/14783363.2019.1626707"],"URL":"https:\/\/doi.org\/10.1080\/14783363.2019.1626707","relation":{},"ISSN":["1478-3363","1478-3371"],"issn-type":[{"type":"print","value":"1478-3363"},{"type":"electronic","value":"1478-3371"}],"subject":[],"published":{"date-parts":[[2019,6,7]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=ctqm20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=ctqm20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2019-06-07","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}