{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,25]],"date-time":"2025-12-25T19:24:35Z","timestamp":1766690675180,"version":"3.40.5"},"reference-count":50,"publisher":"Informa UK Limited","issue":"1","funder":[{"name":"Funda\u00e7\u00e3o para a Ci\u00eancia e a Tecnologia","award":["PD\/BD\/129829\/2017"],"award-info":[{"award-number":["PD\/BD\/129829\/2017"]}]}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["Health Systems"],"published-print":{"date-parts":[[2024,1,2]]},"DOI":"10.1080\/20476965.2022.2115408","type":"journal-article","created":{"date-parts":[[2022,8,30]],"date-time":"2022-08-30T04:30:33Z","timestamp":1661833833000},"page":"48-61","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":5,"title":["Achieving rapid and significant results in healthcare services by using the theory of constraints"],"prefix":"10.1080","volume":"13","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0740-5532","authenticated-orcid":false,"given":"Gustavo M.","family":"Bacelar-Silva","sequence":"first","affiliation":[{"name":"Department of Community Medicine, Information and Health Decision Sciences, Faculty of Medicine (MEDCIDS-FMUP), University of Porto, Porto, Portugal"},{"name":"Center for Health Technology and Services Research (CINTESIS), Porto, Portugal"},{"name":"Department of Distance Learning, Bahiana School of Medicine and Public Health, Salvador, Brazil"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0469-9731","authenticated-orcid":false,"suffix":"III","given":"James F.","family":"Cox","sequence":"additional","affiliation":[{"name":"Management Department, Terry College of Business,University of Georgia, Athens, Georgia, USA"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7867-6682","authenticated-orcid":false,"given":"Pedro","family":"Rodrigues","sequence":"additional","affiliation":[{"name":"Department of Community Medicine, Information and Health Decision Sciences, Faculty of Medicine (MEDCIDS-FMUP), University of Porto, Porto, Portugal"},{"name":"Center for Health Technology and Services Research (CINTESIS), Porto, Portugal"}]}],"member":"301","published-online":{"date-parts":[[2022,8,29]]},"reference":[{"key":"e_1_3_3_2_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2016.06.064"},{"key":"e_1_3_3_3_1","doi-asserted-by":"publisher","DOI":"10.1080\/20476965.2020.1813056"},{"key":"e_1_3_3_4_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1937-5956.2003.tb00218.x"},{"key":"e_1_3_3_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2018.07.021"},{"key":"e_1_3_3_6_1","doi-asserted-by":"publisher","DOI":"10.1080\/09540962.2013.817126"},{"key":"e_1_3_3_7_1","unstructured":"Conselho Federal de Medicina. (2018). Pesquisa Datafolha: Dobram queixas por tempo de espera. Portal M\u00e9dico. https:\/\/portal.cfm.org.br\/index.php?option=com_content&view=article&id=27725:pesquisa"},{"key":"e_1_3_3_8_1","unstructured":"Corley J. (2016 May 21). The Global Health Care Crisis No One Is Talking About. HuffPost. https:\/\/www.huffpost.com\/entry\/the-global-health-care-cr_b_10074262"},{"key":"e_1_3_3_9_1","doi-asserted-by":"publisher","DOI":"10.1080\/20476965.2019.1646105"},{"key":"e_1_3_3_10_1","doi-asserted-by":"publisher","DOI":"10.1080\/20476965.2018.1471439"},{"key":"e_1_3_3_11_1","volume-title":"The theory of constraints international certification organization dictionary","author":"Cox J. F.","year":"2012","unstructured":"Cox, J. F., Boyd, L. H., Sullivan, T. T., Reid, R. A., & Cartier, B. (2012). The theory of constraints international certification organization dictionary (2nd ed.). McGraw-Hill Education. http:\/\/www.tocico.org\/?page=dictionary","edition":"2"},{"key":"e_1_3_3_12_1","first-page":"10","volume-title":"TOCICO Conference 2012: 10th Annual Worldwide Gathering of TOC Professionals","author":"Cox J. F.","year":"2012","unstructured":"Cox, J. F., & Robinson, T. M. (2012). The use of TOC in a medical appointment scheduling system for family practice. TOCICO Conference 2012: 10th Annual Worldwide Gathering of TOC Professionals, 10. https:\/\/www.tocico.org\/page\/12ConfVid9"},{"issue":"5","key":"e_1_3_3_13_1","first-page":"18","article-title":"Applying the \u201ctheory of constraints\u201d to solve your practice\u2019s most vexing problem","volume":"21","author":"Cox J. F.","year":"2014","unstructured":"Cox, J. F., Robinson, T. M., & Maxwell, W. (2014). Applying the \u201ctheory of constraints\u201d to solve your practice\u2019s most vexing problem. Family Practice Management, 21(5), 18\u201322. https:\/\/www.aafp.org\/pubs\/fpm\/issues\/2014\/0900\/p18.html","journal-title":"Family Practice Management"},{"issue":"2","key":"e_1_3_3_14_1","first-page":"28","article-title":"Unconstraining a doctor\u2019s office","volume":"48","author":"Cox J. F.","year":"2016","unstructured":"Cox, J. F.,sIII, Robinson, T. M., & Maxwell, W. (2016). Unconstraining a doctor\u2019s office. Industrial Engineer, 48(2), 28. https:\/\/www.iise.org\/industrialengineer\/Details.aspx?id=40935","journal-title":"Industrial Engineer"},{"key":"e_1_3_3_15_1","volume-title":"The Constraints Management Handbook (The CRC Press Series on Constraints Management)","author":"Cox J. F.","year":"1997","unstructured":"Cox, J. F., & Spencer, M. S. (1997). The Constraints Management Handbook (The CRC Press Series on Constraints Management). CRC Press."},{"key":"e_1_3_3_16_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.healthpol.2015.02.002"},{"key":"e_1_3_3_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2017.07.006"},{"key":"e_1_3_3_18_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10878-019-00487-x"},{"key":"e_1_3_3_19_1","volume-title":"Essays on the theory of constraints","author":"Goldratt E. M","year":"1998","unstructured":"Goldratt, E. M. (1998). Chapter 5: How complex are our systems? In Essays on the theory of constraints. Great Barrington, MA: North River Press."},{"key":"e_1_3_3_20_1","volume-title":"Theory of constraints: What is this thing called and how should it be implemented?","author":"Goldratt E. M","year":"1999","unstructured":"Goldratt, E. M. (1999). Theory of constraints: What is this thing called and how should it be implemented? North River Press."},{"key":"e_1_3_3_21_1","volume-title":"Production the TOC Way (with simulator)","author":"Goldratt E. M.","year":"2003","unstructured":"Goldratt, E. M. (2003). Production the TOC Way (with simulator) (Revised ed.). The North River."},{"key":"e_1_3_3_22_1","volume-title":"Haystack syndrome: Sifting information out of the data ocean","author":"Goldratt E. M.","year":"2006","unstructured":"Goldratt, E. M. (2006). Haystack syndrome: Sifting information out of the data ocean. North River Press."},{"key":"e_1_3_3_23_1","volume-title":"The goal: Excellence in manufacturing","author":"Goldratt E. M.","year":"1984","unstructured":"Goldratt, E. M., & Cox, J. (1984). The goal: Excellence in manufacturing (First ed.). North River Press Inc."},{"key":"e_1_3_3_24_1","volume-title":"The goal: A process of ongoing improvement","author":"Goldratt E. M.","year":"1986","unstructured":"Goldratt, E. M., & Cox, J. (1986). The goal: A process of ongoing improvement (Revised ed.). North River Press."},{"key":"e_1_3_3_25_1","volume-title":"The goal: A process of ongoing improvement\u201420th anniversary edition","author":"Goldratt E. M.","year":"2004","unstructured":"Goldratt, E. M., & Cox, J. (2004). The goal: A process of ongoing improvement\u201420th anniversary edition (3rd. ed.). North River Press.","edition":"3"},{"key":"e_1_3_3_26_1","volume-title":"The choice (revised edition)","author":"Goldratt E. M.","year":"2010","unstructured":"Goldratt, E. M., & Goldratt-Ashlag, E. (2010). The choice (revised edition). North River Press."},{"key":"e_1_3_3_27_1","doi-asserted-by":"publisher","DOI":"10.1080\/07408170802165880"},{"key":"e_1_3_3_28_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJHCQA-02-2017-0023"},{"key":"e_1_3_3_29_1","doi-asserted-by":"publisher","DOI":"10.1197\/j.aem.2006.12.005"},{"key":"e_1_3_3_30_1","volume-title":"2017 Survey of physician appointment wait times","author":"Hawkins M","year":"2017","unstructured":"Hawkins, M. (2017). 2017 Survey of physician appointment wait times."},{"key":"e_1_3_3_31_1","doi-asserted-by":"publisher","DOI":"10.1080\/14783363.2018.1429259"},{"key":"e_1_3_3_32_1","unstructured":"IHS Markit Ltd. (2020). The complexities of physician supply and demand: Projections from 2018 to 2033. Association of American Medical Colleges. https:\/\/www.aamc.org\/system\/files\/2020-06\/stratcomm-aamc-physician-workforce-projections-june-2020.pdf"},{"key":"e_1_3_3_33_1","volume-title":"Pride and joy","author":"Knight A","year":"2014","unstructured":"Knight, A. (2014a). Pride and joy (1st ed.). Linney Group Ltd.","edition":"1"},{"key":"e_1_3_3_34_1","first-page":"12","volume-title":"TOCICO Conference 2014: 12th Annual Worldwide Gathering of TOC Professionals","author":"Knight A.","year":"2014","unstructured":"Knight, A. (2014b). Keynote address: Improving global healthcare with the theory of constraints. TOCICO Conference 2014: 12th Annual Worldwide Gathering of TOC Professionals, 12."},{"key":"e_1_3_3_35_1","doi-asserted-by":"publisher","DOI":"10.3233\/HSM-2001-20404"},{"key":"e_1_3_3_36_1","volume-title":"The world of the theory of constraints: A review of international literature","author":"Mabin V.","year":"2000","unstructured":"Mabin, V., & Balderstone, S. J. (2000). The world of the theory of constraints: A review of international literature. St. Lucie Press."},{"key":"e_1_3_3_37_1","doi-asserted-by":"publisher","DOI":"10.1108\/01443570310476636"},{"key":"e_1_3_3_38_1","doi-asserted-by":"publisher","DOI":"10.1080\/20476965.2017.1403674"},{"issue":"3","key":"e_1_3_3_39_1","first-page":"397","article-title":"Literature review of patient scheduling techniques","volume":"4","author":"Mageshwari G.","year":"2012","unstructured":"Mageshwari, G., & Kanaga, E. G. M. (2012). Literature review of patient scheduling techniques. International Journal on Computer Science and Engineering, 4(3), 397\u2013401. https:\/\/citeseerx.ist.psu.edu\/viewdoc\/download?10.1.1.639.6978&rep=rep1&typepdf","journal-title":"International Journal on Computer Science and Engineering"},{"key":"e_1_3_3_40_1","doi-asserted-by":"publisher","DOI":"10.1136\/bmjqs-2015-004290"},{"key":"e_1_3_3_41_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1475-3995.2010.00767.x"},{"key":"e_1_3_3_42_1","volume-title":"TOCICO 2021 International Conference Video Proceedings. 19th Annual TOCICO International Conference","author":"Ronen B.","year":"2021","unstructured":"Ronen, B., & Pass, S. (2021, June 22). Where Should the Constraint be and What to Do About it? TOCICO 2021 International Conference Video Proceedings. 19th Annual TOCICO International Conference, Online. https:\/\/www.tocico.org\/page\/2021RonenPass"},{"key":"e_1_3_3_43_1","doi-asserted-by":"publisher","DOI":"10.1056\/NEJMp1704478"},{"key":"e_1_3_3_44_1","volume-title":"From DBR to Simplified-DBR for Make-to-Order (Chapter 9)","author":"Schragenheim E.","year":"2010","unstructured":"Schragenheim, E. (2010). From DBR to Simplified-DBR for Make-to-Order (Chapter 9). J. F. Cox & J. G. Schleier Jr. Theory of Constraints Handbook. McGraw-Hill."},{"key":"e_1_3_3_45_1","doi-asserted-by":"publisher","DOI":"10.4324\/9781482279214"},{"key":"e_1_3_3_46_1","unstructured":"Schragenheim E. & Dettmer H. W. (2000b). Simplified Drum-Buffer-Rope \u2013 a Whole System Approach to High Velocity Manufacturing (Goal Systems International). https:\/\/www.goalsys.com\/books\/documents\/S-DBRPaper.pdf"},{"key":"e_1_3_3_47_1","doi-asserted-by":"publisher","DOI":"10.1080\/09585192.2014.963138"},{"key":"e_1_3_3_48_1","doi-asserted-by":"publisher","DOI":"10.1108\/17410381011046599"},{"key":"e_1_3_3_49_1","volume-title":"Smash the bottleneck: Fixing patient flow for better care (and a better bottom line)","author":"Strear C.","year":"2020","unstructured":"Strear, C., & Sirias, D. (2020). Smash the bottleneck: Fixing patient flow for better care (and a better bottom line). Health Administration Press."},{"key":"e_1_3_3_50_1","unstructured":"World Health Organization. (2016). Global strategy on human resources for health: Workforce 2030. WHO Press. https:\/\/apps.who.int\/iris\/bitstream\/handle\/10665\/250368\/9789241511131-eng.pdf?sequence=1"},{"key":"e_1_3_3_51_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-38391-5_127"}],"container-title":["Health Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/20476965.2022.2115408","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,4,26]],"date-time":"2024-04-26T04:10:20Z","timestamp":1714104620000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/20476965.2022.2115408"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,8,29]]},"references-count":50,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2024,1,2]]}},"alternative-id":["10.1080\/20476965.2022.2115408"],"URL":"https:\/\/doi.org\/10.1080\/20476965.2022.2115408","relation":{},"ISSN":["2047-6965","2047-6973"],"issn-type":[{"type":"print","value":"2047-6965"},{"type":"electronic","value":"2047-6973"}],"subject":[],"published":{"date-parts":[[2022,8,29]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=thss20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=thss20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2021-07-30","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-08-12","order":1,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2022-08-29","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}