{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,8]],"date-time":"2026-09-08T05:27:15Z","timestamp":1788845235819,"version":"build-2803163510"},"reference-count":16,"publisher":"SAGE Publications","issue":"11","license":[{"start":{"date-parts":[[2022,11,1]],"date-time":"2022-11-01T00:00:00Z","timestamp":1667260800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":["journals.sagepub.com"],"crossmark-restriction":true},"short-container-title":["Telemedicine and e-Health"],"published-print":{"date-parts":[[2022,11]]},"abstract":"<jats:sec>\n                    <jats:title>Introduction:<\/jats:title>\n                    <jats:p>During the COVID-19 pandemic, keratoconus patient care moved from in-person clinics to virtual care. We surveyed patient satisfaction with the new virtual clinic model.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods:<\/jats:title>\n                    <jats:p>We assessed the views of keratoconus patients enrolled in the novel virtual service between June 1 and July 31, 2020, in individual structured telephone interviews using Likert questions.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results:<\/jats:title>\n                    <jats:p>Of the 88 patients enrolled, the opinions of 69 patients could be evaluated (78.4%). Compared with previous in-person visits, mean waiting times for diagnostic examinations dropped from 43 (\u00b132) min to 4 (\u00b13) min (p\u2009&lt;\u20090.001). The majority of patients (68; 99%) were satisfied or very satisfied with the overall service irrespective of the communication channel (telephone or video). A majority also indicated a desire to continue attending the virtual keratoconus clinic after the pandemic and supported the idea of decentralized sites for future diagnostic measurements.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Discussion:<\/jats:title>\n                    <jats:p>A novel virtual service to monitor keratoconus progression was well received and was associated with shorter waiting times. There was a strong interest on the part of patients to further develop the virtual keratoconus clinic.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions:<\/jats:title>\n                    <jats:p>This study demonstrates that keratoconus patients managed very well the conversion from in-person to virtual care. A solid majority of keratoconus patients also supported further expansion of the virtual consultations to a completely decentralized telemedicine model.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1089\/tmj.2021.0619","type":"journal-article","created":{"date-parts":[[2022,4,15]],"date-time":"2022-04-15T10:25:27Z","timestamp":1650018327000},"page":"1690-1697","update-policy":"https:\/\/doi.org\/10.1177\/sage-journals-update-policy","source":"Crossref","is-referenced-by-count":4,"title":["Telemedicine Service for Keratoconus Monitoring: Patient Satisfaction and Prospects for Further Expansion"],"prefix":"10.1177","volume":"28","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8896-037X","authenticated-orcid":false,"given":"Katja C.","family":"Iselin","sequence":"first","affiliation":[{"name":"Department of Ophthalmology, Royal Victoria Eye and Ear Hospital, Dublin, Ireland."},{"name":"Department of Ophthalmology, RCSI University of Medicine and Health Sciences, Dublin, Ireland."},{"name":"Department of Ophthalmology, Lucerne Cantonal Hospital, Lucerne, Switzerland."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Claude","family":"Kaufmann","sequence":"additional","affiliation":[{"name":"Department of Ophthalmology, Lucerne Cantonal Hospital, Lucerne, Switzerland."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Diana","family":"Malata","sequence":"additional","affiliation":[{"name":"Department of Ophthalmology, Royal Victoria Eye and Ear Hospital, Dublin, Ireland."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Lucas M.","family":"Bachmann","sequence":"additional","affiliation":[{"name":"Medignition Healthcare Innovations, Zurich, Switzerland."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"William J.","family":"Power","sequence":"additional","affiliation":[{"name":"Department of Ophthalmology, Royal Victoria Eye and Ear Hospital, Dublin, Ireland."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Barry","family":"Quill","sequence":"additional","affiliation":[{"name":"Department of Ophthalmology, Royal Victoria Eye and Ear Hospital, Dublin, Ireland."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Conor C.","family":"Murphy","sequence":"additional","affiliation":[{"name":"Department of Ophthalmology, Royal Victoria Eye and Ear Hospital, Dublin, Ireland."},{"name":"Department of Ophthalmology, RCSI University of Medicine and Health Sciences, Dublin, Ireland."}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"179","published-online":{"date-parts":[[2022,11,2]]},"reference":[{"key":"e_1_3_4_2_2","doi-asserted-by":"publisher","DOI":"10.1197\/jamia.M2146"},{"key":"e_1_3_4_3_2","doi-asserted-by":"publisher","DOI":"10.1097\/ICO.0000000000001479"},{"key":"e_1_3_4_4_2","doi-asserted-by":"publisher","DOI":"10.1097\/01.ico.0000141226.11785.28"},{"key":"e_1_3_4_5_2","doi-asserted-by":"publisher","DOI":"10.1177\/0840470420938818"},{"key":"e_1_3_4_6_2","doi-asserted-by":"publisher","DOI":"10.1001\/archopht.1987.01060060084038"},{"key":"e_1_3_4_7_2","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2020.0222"},{"key":"e_1_3_4_8_2","doi-asserted-by":"publisher","DOI":"10.1097\/ICO.0000000000001294"},{"key":"e_1_3_4_9_2","doi-asserted-by":"publisher","DOI":"10.2147\/OPTH.S134656"},{"key":"e_1_3_4_10_2","doi-asserted-by":"publisher","DOI":"10.4103\/ijo.IJO_991_19"},{"key":"e_1_3_4_11_2","doi-asserted-by":"publisher","DOI":"10.1136\/bjophthalmol-2019-315066"},{"key":"e_1_3_4_12_2","doi-asserted-by":"publisher","DOI":"10.2147\/OPTH.S92409"},{"key":"e_1_3_4_13_2","doi-asserted-by":"publisher","DOI":"10.1111\/j.1524-4733.2007.00186.x"},{"key":"e_1_3_4_14_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2017.02.006"},{"key":"e_1_3_4_15_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2009.03.011"},{"key":"e_1_3_4_16_2","doi-asserted-by":"publisher","DOI":"10.1177\/0759106317693786"},{"key":"e_1_3_4_17_2","volume-title":"Validation and generalization of interview knowledgeDoing interviews","author":"Kvale S","year":"2007","unstructured":"Kvale S. 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