{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,4]],"date-time":"2026-06-04T03:26:47Z","timestamp":1780543607003,"version":"3.54.1"},"reference-count":44,"publisher":"Oxford University Press (OUP)","issue":"4","license":[{"start":{"date-parts":[[2024,9,9]],"date-time":"2024-09-09T00:00:00Z","timestamp":1725840000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/academic.oup.com\/journals\/pages\/open_access\/funder_policies\/chorus\/standard_publication_model"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2025,6,13]]},"abstract":"<jats:title>Abstract<\/jats:title>\n               <jats:p>In the data economy digital services of democratic value such as news platforms are embedded into unjust power imbalances and the intertwining of economic and civic objectives. The authors argue, to design proficient democratic digital services, power structures of the data economy and empowerment stages of data citizenship need to be made visible initially. To do so, a combination of Arnstein\u2019s \u2018Ladder of Citizen Participation\u2019 and Rocha\u2019s \u2018Ladder of Empowerment\u2019 is translated into the field of the data economy. A small interview study with niche actors from the field of online journalism is conducted to identify phenomena of their embedding into the sociotechnical landscape of the data economy. As a result, the Ladder of Data Citizen Participation is presented. Eventually, this article closes with implications for the sociotechnical design of democratic digital services and suggestions for future research.<\/jats:p>","DOI":"10.1093\/iwc\/iwae038","type":"journal-article","created":{"date-parts":[[2024,9,9]],"date-time":"2024-09-09T12:11:53Z","timestamp":1725883913000},"page":"253-265","source":"Crossref","is-referenced-by-count":2,"title":["The Ladder of Data Citizen Participation: A Sociotechnical Lens for Designing Democratic Digital Services in the Data Economy"],"prefix":"10.1093","volume":"37","author":[{"given":"Viktoria","family":"Horn","sequence":"first","affiliation":[{"name":"Department of Participatory IT Design , Faculty of Electrical Engineering and Computer Science, University of Kassel, Pfannkuchstra\u00dfe 1, 34121 Kassel, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Claude","family":"Draude","sequence":"additional","affiliation":[{"name":"Department of Participatory IT Design , Faculty of Electrical Engineering and Computer Science, University of Kassel, Pfannkuchstra\u00dfe 1, 34121 Kassel, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"286","published-online":{"date-parts":[[2024,9,9]]},"reference":[{"key":"2025062417145835200_ref1","doi-asserted-by":"publisher","first-page":"216","DOI":"10.1080\/01944366908977225","article-title":"A ladder of citizen participation","volume":"35","author":"Arnstein","year":"1969","journal-title":"J. Amer. Inst. Planners"},{"key":"2025062417145835200_ref2","doi-asserted-by":"publisher","first-page":"154","DOI":"10.1080\/21670811.2017.1345645","article-title":"Fake news and the economy of emotions: problems, causes, solutions","volume":"6","author":"Bakir","year":"2018","journal-title":"Digit. Journal"},{"key":"2025062417145835200_ref3","doi-asserted-by":"publisher","first-page":"26","DOI":"10.1145\/3292015","article-title":"Reimagining participatory design","volume":"26","author":"Bannon","year":"2018","journal-title":"Interactions"},{"key":"2025062417145835200_ref4","volume-title":"The Californian ideology","author":"Barbrook","year":"1995"},{"key":"2025062417145835200_ref17","first-page":"110","article-title":"Unabh\u00e4ngigkeitserkl\u00e4rung des cyberspace","volume-title":"Kursbuch Internet. Anschl\u00fcsse an Wirtschaft und Politik, Wissenschaft und Kultur","author":"Barlow","year":"1996"},{"key":"2025062417145835200_ref5","doi-asserted-by":"publisher","first-page":"4","DOI":"10.1016\/j.intcom.2010.07.003","article-title":"Socio-technical systems: from design methods to systems engineering","volume":"23","author":"Baxter","year":"2011","journal-title":"Interact. Comput."},{"key":"2025062417145835200_ref6","doi-asserted-by":"publisher","first-page":"237","DOI":"10.1515\/popets-2016-0038","article-title":"Tales from the dark side: privacy dark strategies and privacy dark patterns","volume":"2016","author":"B\u00f6sch","year":"2016","journal-title":"Proc. Priv. Enhancing Technol."},{"key":"2025062417145835200_ref7","doi-asserted-by":"crossref","first-page":"1","DOI":"10.14763\/2020.2.1481","article-title":"Data citizenship: rethinking data literacy in the age of disinformation, misinformation, and malinformation","volume":"9","author":"Carmi","year":"2020","journal-title":"Internet Policy Rev."},{"key":"2025062417145835200_ref8","doi-asserted-by":"publisher","first-page":"201","DOI":"10.1002\/bs.3830020303","article-title":"The concept of power","volume":"2","author":"Dahl","year":"1957","journal-title":"Behav. Sci."},{"key":"2025062417145835200_ref9","first-page":"145","article-title":"Privacy-trade-offs: zur rolle technischer und regulativer datenschutzinitiativen im \u00f6kosystem des digitalen journalismus","volume-title":"Daten-Fairness in einer globalisierten Welt, volume 2 of Privatheit und Selbstbestimmung in der digitalen Welt \u2014 Privacy and Self-Determination in the Digital World","author":"Engert","year":"2023"},{"key":"2025062417145835200_ref10","first-page":"273","volume-title":"Das Episodische Interview","author":"Flick","year":"2011"},{"key":"2025062417145835200_ref11","volume-title":"Understanding the dynamics of technological transitions. A co-evolutionary and socio-technical analysis","author":"Geels","year":"2002"},{"key":"2025062417145835200_ref16","doi-asserted-by":"crossref","first-page":"471","DOI":"10.1016\/j.jtrangeo.2012.01.021","article-title":"A socio-technical analysis of low-carbon transitions: introducing the multi-level perspective into transport studies","volume":"24","author":"Geels","year":"2012","journal-title":"J. Transp. Geogr."},{"key":"2025062417145835200_ref12","first-page":"17","article-title":"Alternative views of empowerment: social services and civil rights","volume":"57","author":"Hahn","year":"1991","journal-title":"J. Rehabil."},{"key":"2025062417145835200_ref13","first-page":"1","volume-title":"Einf\u00fchrung: Die Zukunft der Daten\u00f6konomie. Zwischen Gesch\u00e4ftsmodell, Kollektivgut und Verbraucherschutz","author":"Hess","year":"2019"},{"key":"2025062417145835200_ref14","first-page":"9","article-title":"Digital citizenship and surveillance\u2014 digital citizenship and surveillance society\u2013introduction","volume":"11","author":"Hintz","year":"2017","journal-title":"Int. J. Commun."},{"key":"2025062417145835200_ref15","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1007\/978-3-031-35989-7_8","article-title":"The ladder of participation as a conceptual tool for sustainable socio-technical design of data-driven digital services","volume-title":"HCI International 2023 Posters","author":"Horn","year":"2023"},{"key":"2025062417145835200_ref18","doi-asserted-by":"publisher","first-page":"175","DOI":"10.1080\/09537329808524310","article-title":"Regime shifts to sustainability through processes of niche formation: the approach of strategic niche management","volume":"10","author":"Kemp","year":"1998","journal-title":"Technol. Anal. Strateg. Manag."},{"key":"2025062417145835200_ref19","doi-asserted-by":"publisher","first-page":"3539","DOI":"10.1007\/s11135-021-01277-6","article-title":"Phenomena-centered text analysis (pta): a new approach to foster the qualitative paradigm in text analysis","volume":"56","author":"Krikser","year":"2022","journal-title":"Qual. Quant."},{"key":"2025062417145835200_ref20","doi-asserted-by":"publisher","DOI":"10.1016\/j.techsoc.2019.101157","article-title":"The data economy: how technological change has altered the role of the citizen-consumer","volume":"59","author":"Lammi","year":"2019","journal-title":"Technol. Soc."},{"key":"2025062417145835200_ref21","volume-title":"Understanding MyData Operators","author":"Langford","year":"2022"},{"key":"2025062417145835200_ref22","first-page":"295","article-title":"Wirtschaftliche probleme des journalismus im internet: verdr\u00e4ngungs\u00e4ngste und fehlende erl\u00f6squellen","author":"Lobigs","year":"2018","journal-title":"J. Internet Profession Partiz. Technisierung"},{"key":"2025062417145835200_ref24","volume-title":"Power: The Inner Experience","author":"McClelland","year":"1975"},{"key":"2025062417145835200_ref25","doi-asserted-by":"publisher","first-page":"1611","DOI":"10.1177\/0002764213489015","article-title":"Media literacy as a core competency for engaged citizenship in participatory democracy","volume":"57","author":"Mihailidis","year":"2013","journal-title":"Am. Behav. Sci."},{"key":"2025062417145835200_ref26","doi-asserted-by":"crossref","DOI":"10.1515\/9783110545982","volume-title":"Qualitative Interviews","author":"Misoch","year":"2019"},{"key":"2025062417145835200_ref27","doi-asserted-by":"crossref","DOI":"10.2139\/ssrn.2508051","article-title":"Human--data interaction: the human face of the data-driven society","author":"Mortier","year":"2014"},{"key":"2025062417145835200_ref28","doi-asserted-by":"publisher","first-page":"321","DOI":"10.1177\/026839629601100406","article-title":"Risky ideas in the risk society","volume":"11","author":"Mumford","year":"1996","journal-title":"J. Inf. Technol."},{"key":"2025062417145835200_ref29","doi-asserted-by":"crossref","DOI":"10.1007\/978-1-349-14199-9","volume-title":"Systems Design: Ethical Tools for Ethical Change","author":"Mumford","year":"1996"},{"key":"2025062417145835200_ref30","doi-asserted-by":"publisher","first-page":"317","DOI":"10.1111\/j.1365-2575.2006.00221.x","article-title":"The story of socio-technical design: reflections on its successes, failures and potential","volume":"16","author":"Mumford","year":"2006","journal-title":"Inf. Syst. J."},{"key":"2025062417145835200_ref31","first-page":"39","article-title":"Strategy and the art of reinventing value","author":"Norman","year":"1993","journal-title":"Harvard Bus. Econ. Stud."},{"key":"2025062417145835200_ref32","doi-asserted-by":"publisher","first-page":"312","DOI":"10.1177\/1024529418816525","article-title":"Big data: hell or heaven? Digital platforms and market power in the data-driven economy","volume":"23","author":"Nuccio","year":"2019","journal-title":"Compet. Change"},{"key":"2025062417145835200_ref33","doi-asserted-by":"publisher","first-page":"419","DOI":"10.1177\/1461444818799523","article-title":"\u2019Personal data literacies\u2019: a critical literacies approach to enhancing understandings of personal digital data","volume":"21","author":"Pangrazio","year":"2019","journal-title":"New Media Soc."},{"key":"2025062417145835200_ref34","volume-title":"The Filter Bubble: What the Internet Is Hiding From You","author":"Pariser","year":"2011"},{"key":"2025062417145835200_ref35","first-page":"79","article-title":"Co-opting customer competence","volume":"78","author":"Prahalad","year":"2000","journal-title":"Harvard Bus. Rev."},{"key":"2025062417145835200_ref36","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1162\/DESI_a_00157","article-title":"Challenges and opportunities in contemporary participatory design","volume":"28","author":"Robertson","year":"2012","journal-title":"Design Issues"},{"key":"2025062417145835200_ref37","doi-asserted-by":"publisher","first-page":"31","DOI":"10.1177\/0739456X9701700104","article-title":"A ladder of empowerment","volume":"17","author":"Rocha","year":"1997","journal-title":"J. Plan. Educ. Res."},{"key":"2025062417145835200_ref38","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1201\/9780203301302.ch1","article-title":"From user-centered to participatory design approaches","volume-title":"Design and the Social Sciences","author":"Sanders","year":"2002"},{"key":"2025062417145835200_ref39","article-title":"Value co-creation in data-driven services: towards a deeper understanding of the joint sphere","volume":"6","author":"Sch\u00fcritz","year":"2019","journal-title":"ICIS 2019 Proceedings"},{"key":"2025062417145835200_ref23","doi-asserted-by":"publisher","first-page":"412","DOI":"10.1177\/1527476419834519","article-title":"Between data capitalism and data citizenship","volume":"20","author":"Segura","year":"2019","journal-title":"Telev. New Media"},{"key":"2025062417145835200_ref40","article-title":"Searching for critical dimensions in data literacy","volume-title":"Proceedings of CoLIS, the Tenth International Conference on Conceptions of Library and Information Science, Ljubljana, Slovenia, June 16--19, 2019. Information Research, 24, volume 4","author":"\u0160piranec","year":"2019"},{"key":"2025062417145835200_ref41","volume-title":"The Evolution of Socio-Technical Systems: A Conceptual Framework and an Action Research Program","author":"Trist","year":"1981"},{"key":"2025062417145835200_ref42","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1509\/jmkg.68.1.1.24036","article-title":"Evolving to a new dominant logic for marketing","volume":"68","author":"Vargo","year":"2004","journal-title":"J. Market."},{"key":"2025062417145835200_ref43","volume-title":"Me and my big data: understanding citizens data literacies\u2014final report","author":"Yates","year":"2021"},{"key":"2025062417145835200_ref44","first-page":"10","article-title":"Surveillance capitalism and the challenge of collective action","volume-title":"New Labor Forum, volume 28","author":"Zuboff","year":"2019"}],"container-title":["Interacting with Computers"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/academic.oup.com\/iwc\/article-pdf\/37\/4\/253\/59041938\/iwae038.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/academic.oup.com\/iwc\/article-pdf\/37\/4\/253\/59041938\/iwae038.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,24]],"date-time":"2025-06-24T21:15:08Z","timestamp":1750799708000},"score":1,"resource":{"primary":{"URL":"https:\/\/academic.oup.com\/iwc\/article\/37\/4\/253\/7749336"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,9,9]]},"references-count":44,"journal-issue":{"issue":"4","published-online":{"date-parts":[[2024,9,9]]},"published-print":{"date-parts":[[2025,6,13]]}},"URL":"https:\/\/doi.org\/10.1093\/iwc\/iwae038","relation":{},"ISSN":["0953-5438","1873-7951"],"issn-type":[{"value":"0953-5438","type":"print"},{"value":"1873-7951","type":"electronic"}],"subject":[],"published-other":{"date-parts":[[2025,7]]},"published":{"date-parts":[[2024,9,9]]}}}