{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,11]],"date-time":"2026-02-11T16:14:26Z","timestamp":1770826466934,"version":"3.50.1"},"reference-count":85,"publisher":"Oxford University Press (OUP)","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Interact. Comput."],"DOI":"10.1093\/iwc\/iww022","type":"journal-article","created":{"date-parts":[[2016,7,30]],"date-time":"2016-07-30T00:38:52Z","timestamp":1469839132000},"source":"Crossref","is-referenced-by-count":13,"title":["User Experience in the Work Domain: A Longitudinal Field Study"],"prefix":"10.1093","author":[{"given":"Stefanie","family":"Harbich","sequence":"first","affiliation":[]},{"given":"Marc","family":"Hassenzahl","sequence":"additional","affiliation":[]}],"member":"286","published-online":{"date-parts":[[2016,7,29]]},"reference":[{"key":"2016072917384871000_iww022v1.1","doi-asserted-by":"crossref","unstructured":"Bargas-Avila, J.A. and Hornb\u00e6k, K. (2011) Old Wine in New Bottles or Novel Challenges? A Critical Analysis of Empirical Studies of User Experiences. Proc. CHI 11. Conf. Human Factors in Computing Systems. ACM, New York, NY.","DOI":"10.1145\/1978942.1979336"},{"key":"2016072917384871000_iww022v1.2","unstructured":"Bartlett, F.C. (1932). Remembering: A Study in Experimental and Social Psychology (Vol. 14). Cambridge University Press, Cambridge, England."},{"key":"2016072917384871000_iww022v1.3","doi-asserted-by":"crossref","unstructured":"Carver, C.S. and Scheier, M.F. (1998) On the Self-Regulation of Behavior. Cambridge University Press, Cambridge, England.","DOI":"10.1017\/CBO9781139174794"},{"key":"2016072917384871000_iww022v1.4","doi-asserted-by":"publisher","DOI":"10.1007\/BF00402716"},{"key":"2016072917384871000_iww022v1.5","doi-asserted-by":"crossref","unstructured":"Courage, C. , Jain, J. and Rosenbaum, S. (2009) Best practices in longitudinal research CHI EA \u201909 Proc. 27th international Conf. extended abstracts on Human factors in computing systems, pp. 4791\u20134794. ACM, New York, NY.","DOI":"10.1145\/1520340.1520742"},{"key":"2016072917384871000_iww022v1.6","doi-asserted-by":"publisher","DOI":"10.1007\/BF02250564"},{"key":"2016072917384871000_iww022v1.7","doi-asserted-by":"crossref","unstructured":"Davies, R.B. (1994) From Cross-Sectional to Longitudinal Analysis. In Dale, A. and Davies, R.B. (eds), Analyzing Social and Political Change: A Casebook of Methods, pp. 20\u201340. Sage, London.","DOI":"10.4135\/9781849208611.n2"},{"key":"2016072917384871000_iww022v1.8","doi-asserted-by":"crossref","unstructured":"Diefenbach, S. , Kolb, N. and Hassenzahl, M. ( 2014 ) The \u2018hedonic\u2019 in human-computer interaction: history, contributions, and future research directions. Proc. 2014 Conf. Designing interactive systems, pp. 305\u2013314. ACM, New York, NY.","DOI":"10.1145\/2598510.2598549"},{"key":"2016072917384871000_iww022v1.9","doi-asserted-by":"publisher","DOI":"10.1037\/0003-066X.63.7.591"},{"key":"2016072917384871000_iww022v1.10","doi-asserted-by":"publisher","DOI":"10.1192\/bjp.172.1.7"},{"key":"2016072917384871000_iww022v1.11","doi-asserted-by":"crossref","unstructured":"Gelman, A. and Hill, J. (2006) Data Analysis Using Regression and Multilevel\/Hierarchical Models. Cambridge University Press, Cambridge.","DOI":"10.1017\/CBO9780511790942"},{"key":"2016072917384871000_iww022v1.12","doi-asserted-by":"crossref","unstructured":"Gerken, J. and Reiterer, H. (2009) Eine Taxonomie f\u00fcr L\u00e4ngsschnittstudien in der MCI. In Wandke, H. , Kain, S. and Struve, D. (eds), Mensch & Computer 2009: Grenzenlos frei?!, pp. 163\u2013172. Oldenbourg Verlag, M\u00fcnchen.","DOI":"10.1524\/9783486598551.163"},{"key":"2016072917384871000_iww022v1.13","doi-asserted-by":"publisher","DOI":"10.2307\/2986775"},{"key":"2016072917384871000_iww022v1.14","doi-asserted-by":"crossref","unstructured":"Gouveia, R. and Karapanos, E. (2013) Footprint tracker: supporting diary studies with lifelogging. Proc. SIGCHI Conf. Human Factors in Computing Systems, pp. 2921\u20132930. ACM, New York, NY.","DOI":"10.1145\/2470654.2481405"},{"key":"2016072917384871000_iww022v1.15","doi-asserted-by":"publisher","DOI":"10.1001\/archpsyc.61.3.310"},{"key":"2016072917384871000_iww022v1.16","unstructured":"Harbich, S. and Hassenzahl, M. (2007) Messung der Qualit\u00e4t von Interaktiven Produkten f\u00fcr den Arbeitskontext: Ergebnisse zur Reliabilit\u00e4t und Validit\u00e4t des e4-Fragebogens. In R\u00f6tting, M. , Wozny, G. , Klostermann, A. and Huss, J. (eds), Prospektive Gestaltung von Mensch-Technik-Interaktion. 7. Berliner Werkstatt Mensch-Maschine-Systeme, pp. 221\u2013226. VDI-Verlag, D\u00fcsseldorf."},{"key":"2016072917384871000_iww022v1.17","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-85099-1_13"},{"key":"2016072917384871000_iww022v1.18","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2011.03.003"},{"key":"2016072917384871000_iww022v1.19","doi-asserted-by":"crossref","unstructured":"Harbich, S. , Hassenzahl, M. and Kinzel, K. (2007) e4 \u2013 Ein neuer Ansatz zur Messung der Qualit\u00e4t interaktiver Produkte f\u00fcr den Arbeitskontext. In Gross, T. (ed.), Mensch & Computer 2007, pp. 39\u201348. Oldenbourg Wissenschaftsverlag, M\u00fcnchen.","DOI":"10.1524\/9783486845488-007"},{"key":"2016072917384871000_iww022v1.20","doi-asserted-by":"crossref","first-page":"481","DOI":"10.1207\/S15327590IJHC1304_07","article-title":"The effect of perceived hedonic quality on product appealingness","volume":"13","author":"Hassenzahl","year":"2001","journal-title":"Int. J. Hum. Comput. Interact."},{"key":"2016072917384871000_iww022v1.21","doi-asserted-by":"crossref","unstructured":"Hassenzahl, M. (2003) The Thing and I: Understanding the Relationship Between User and Product. In Blythe, M.A. , Overbeeke, K. , Monk, A.F. and Wright, P.C. (eds), Funology: From Usability to Enjoyment, pp. 31\u201342. Kluwer Academic Publishers, Dordrecht.","DOI":"10.1007\/1-4020-2967-5_4"},{"key":"2016072917384871000_iww022v1.22","doi-asserted-by":"crossref","unstructured":"Hassenzahl, M. (2010) Experience Design: Technology for All the Right Reasons. Morgan Claypool, Francisco.","DOI":"10.2200\/S00261ED1V01Y201003HCI008"},{"key":"2016072917384871000_iww022v1.23","doi-asserted-by":"crossref","unstructured":"Hassenzahl, M. , Burmester, M. and Koller, F. (2003) AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualit\u00e4t. In Ziegler, J. and Szwillus, G. (eds), Mensch & Computer 2003. Interaktion in Bewegung, pp. 187\u2013196. B.G. Teubner, Stuttgart, Leipzig.","DOI":"10.1007\/978-3-322-80058-9_19"},{"key":"2016072917384871000_iww022v1.24","doi-asserted-by":"crossref","first-page":"353","DOI":"10.1016\/j.intcom.2010.04.002","article-title":"Needs, affect, and interactive products - facets of user experience","volume":"25","author":"Hassenzahl","year":"2010","journal-title":"Interact. Comput."},{"key":"2016072917384871000_iww022v1.25","doi-asserted-by":"publisher","DOI":"10.1080\/07370024.2010.500139"},{"key":"2016072917384871000_iww022v1.26","doi-asserted-by":"publisher","DOI":"10.1080\/10447318.2015.1064664"},{"key":"2016072917384871000_iww022v1.27","doi-asserted-by":"crossref","unstructured":"Hox, J.J. (2002) Multilevel Analysis: Techniques and Applications. Lawrence Erlbaum Associates, Mahwah, NJ.","DOI":"10.4324\/9781410604118"},{"key":"2016072917384871000_iww022v1.28","unstructured":"Hox, J.J. (2011) Panel Modeling: Random Coefficients and Covariance Structures. In Hox, J.J. and Roberts, K. (eds), Handbook of Advanced Multilevel Analysis, pp. 85\u201396. Psychology Press, New York, NY."},{"key":"2016072917384871000_iww022v1.29","doi-asserted-by":"publisher","DOI":"10.1016\/j.psyneuen.2005.03.002"},{"key":"2016072917384871000_iww022v1.30","unstructured":"International Organization for Standardization . (1998) ISO 9241: Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 11: Guidance on usability."},{"key":"2016072917384871000_iww022v1.31","doi-asserted-by":"crossref","unstructured":"Jain, J. , Rosenbaum, S. and Courage, C. (2010) Best practices in longitudinal research. CHI EA \u201910 Proc. 28th Int. Conf. extended abstracts on Human factors in computing systems, pp. 3167\u20133170. ACM, New York, NY.","DOI":"10.1145\/1753846.1753946"},{"key":"2016072917384871000_iww022v1.32","doi-asserted-by":"crossref","first-page":"95","DOI":"10.1177\/001872679905200106","article-title":"Comparing group and individual level assessments of job characteristics in testing the job demand-control model: a multilevel approach","volume":"52","author":"Jonge","year":"1999","journal-title":"Hum. Relat."},{"key":"2016072917384871000_iww022v1.33","doi-asserted-by":"crossref","unstructured":"Jordan, P. (2000) Designing Pleasurable Products. An Introduction to the New Human Factors. Taylor & Francis, London, New York.","DOI":"10.4324\/9780203305683"},{"key":"2016072917384871000_iww022v1.34","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9280.1993.tb00589.x"},{"key":"2016072917384871000_iww022v1.35","doi-asserted-by":"crossref","unstructured":"Kaptelinin, V. (1995) Activity Theory: Implications for Human-Computer Interaction. In Nardi, B.A. (ed.), Context and Consciousness: Activity Theory and Human-Computer Interaction, pp. 103\u2013116. The MIT Press.","DOI":"10.7551\/mitpress\/2137.003.0009"},{"key":"2016072917384871000_iww022v1.36","doi-asserted-by":"crossref","unstructured":"Karapanos, E. , Martens, J.-B. , and Hassenzahl, M . (2012) Reconstructing experiences with iScale. Int. J. Hum. Comput. Stud., 70(11), 849\u2013865. doi:10.1016\/j.ijhcs.2012.06.004","DOI":"10.1016\/j.ijhcs.2012.06.004"},{"key":"2016072917384871000_iww022v1.37","doi-asserted-by":"crossref","unstructured":"Karapanos, E. (2013a) Modeling Users\u2019 Experiences with Interactive Systems (Vol. 436). Springer, Berlin, Heidelberg.","DOI":"10.1007\/978-3-642-31000-3"},{"key":"2016072917384871000_iww022v1.38","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-31000-3_4"},{"key":"2016072917384871000_iww022v1.39","doi-asserted-by":"crossref","unstructured":"Karapanos, E. , Hassenzahl, M. and Martens, J.-B. (2008) User Experience Over Time CHI '08 Extended Abstracts on Human Factors in Computing Systems. Florence, Italy, pp. 3561\u20133566. ACM, New York, NY.","DOI":"10.1145\/1358628.1358891"},{"key":"2016072917384871000_iww022v1.40","doi-asserted-by":"crossref","unstructured":"Karapanos, E. , Jain, J. and Hassenzahl, M. (2012) Theories, Methods and Case Studies of Longitudinal HCI Research. CHI 2012 (Proc. ACM Conf. Human Factors in Computing Systems). ACM, New York, NY.","DOI":"10.1145\/2212776.2212706"},{"key":"2016072917384871000_iww022v1.41","unstructured":"Kjeldskov, J. , Skov, M.B. and Stage, J. (2005) Does Time Heal? A Longitudinal Study of Usability. Proc. 19th Conf. Computer-Human Interaction Special Interest Group (CHISIG) of Australia on Computer-Human Interaction, pp. 1\u201310. Canberra, Australia."},{"key":"2016072917384871000_iww022v1.42","doi-asserted-by":"crossref","unstructured":"Klasnja, P. , Consolvo, S. and Pratt, W. (2011) How to Evaluate Technologies for Health Behavior Change in HCI Research Pro. ACM CHI 2011 Conf. Human Factors in Computing Systems, pp. 3063\u20133072. ACM, New York, NY.","DOI":"10.1145\/1978942.1979396"},{"key":"2016072917384871000_iww022v1.43","doi-asserted-by":"crossref","unstructured":"Kujala, S. and Miron-Shatz, T. (2013) Emotions, Experiences and Usability in Real-life Mobile Phone Use. Proc. SIGCHI Conf. Human Factors in Computing Systems, pp. 1061\u20131070. ACM, New York, NY.","DOI":"10.1145\/2470654.2466135"},{"key":"2016072917384871000_iww022v1.44","doi-asserted-by":"publisher","DOI":"10.1016\/j.intcom.2011.06.005"},{"key":"2016072917384871000_iww022v1.45","doi-asserted-by":"crossref","unstructured":"Kuutti, K. (1995) Activity Theory as a Potential Framework for Human-Computer Interaction Research. In Nardi, B.A. (ed.), Context and Consciousness: Activity Theory and Human-Computer Interaction, pp. 17\u201344. The MIT Press.","DOI":"10.7551\/mitpress\/2137.003.0006"},{"key":"2016072917384871000_iww022v1.46","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2003.09.002"},{"key":"2016072917384871000_iww022v1.47","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2013.09.006"},{"key":"2016072917384871000_iww022v1.48","doi-asserted-by":"crossref","unstructured":"Lee, S.S. , Lim, Y.K. and Lee, K.P. (2011) A Long-Term Study of User Experience Towards Interaction Designs that Support Behavior Change. CHI\u201911 Extended Abstracts on Human Factors in Computing Systems, pp. 2065\u20132070. ACM, New York, NY.","DOI":"10.1145\/1979742.1979909"},{"key":"2016072917384871000_iww022v1.49","doi-asserted-by":"publisher","DOI":"10.1080\/09544828.2015.1041461"},{"key":"2016072917384871000_iww022v1.50","doi-asserted-by":"publisher","DOI":"10.1145\/1015530.1015549"},{"key":"2016072917384871000_iww022v1.51","doi-asserted-by":"crossref","unstructured":"Mendoza, V. and Novick, D.G. (2005) Usability Over Time Proc. 23rd Annual Int. Conf. Design of Communication, SIGDOC \u201905, Coventry, UK, pp. 151\u2013158. ACM, New York, NY.","DOI":"10.1145\/1085313.1085348"},{"key":"2016072917384871000_iww022v1.52","doi-asserted-by":"publisher","DOI":"10.1126\/science.159.3810.56"},{"key":"2016072917384871000_iww022v1.53","unstructured":"Miller, G.A. , Galaner, E. and Pribram, K.H. (1970) Plans and the Structure of Behavior. Holt, Rinehart and Winston, London."},{"key":"2016072917384871000_iww022v1.54","doi-asserted-by":"publisher","DOI":"10.1207\/s15327051hci1904_6"},{"key":"2016072917384871000_iww022v1.55","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(00)00061-6"},{"key":"2016072917384871000_iww022v1.56","doi-asserted-by":"crossref","unstructured":"Nilsen, E. , Jong, H. , Olson, J.S. , Biolsi, K. , Rueter, H. and Mutter, S. (1993) The Growth of Software Skill: A Longitudinal Look at Learning & Performance. Proc. INTERACT '93 and CHI '93 Conf. Human Factors in Computing Science, pp. 149\u2013156. ACM, New York, NY.","DOI":"10.1145\/169059.169126"},{"key":"2016072917384871000_iww022v1.57","unstructured":"Oesterreich, R. (1981) Handlungsregulation und Kontrolle. Urban & Schwarzenberg, M\u00fcnchen; Wien; Baltimore."},{"key":"2016072917384871000_iww022v1.58","doi-asserted-by":"publisher","DOI":"10.1016\/j.intcom.2011.10.001"},{"key":"2016072917384871000_iww022v1.59","doi-asserted-by":"crossref","unstructured":"Partala, T. and Kujala, S. (2015) Exploring the role of ten universal values in using products and services. Interact. Comput. doi: 10.1093\/iwc\/iwv007","DOI":"10.1093\/iwc\/iwv007"},{"key":"2016072917384871000_iww022v1.60","unstructured":"Raudenbush, S.W. and Bryk, A.S. (1992). Hierarchical Linear Models. Sage, Newbury Park, CA."},{"key":"2016072917384871000_iww022v1.61","unstructured":"Raudenbush, S.W. , Bryk, A.S. , Cheong, Y.F. , Congdon, R.T. and du Toit, M. (2011) HLM 7: Hierarchical Linear and Nonlinear Modeling. Scientific Software International, Lincolnwood, IL."},{"key":"2016072917384871000_iww022v1.62","doi-asserted-by":"publisher","DOI":"10.1037\/0278-7393.21.4.803"},{"key":"2016072917384871000_iww022v1.63","doi-asserted-by":"publisher","DOI":"10.1037\/\/0033-2909.92.3.726"},{"key":"2016072917384871000_iww022v1.64","doi-asserted-by":"publisher","DOI":"10.1037\/0003-066X.55.1.68"},{"key":"2016072917384871000_iww022v1.65","doi-asserted-by":"publisher","DOI":"10.1037\/0003-066X.54.3.182"},{"key":"2016072917384871000_iww022v1.66","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.80.2.325"},{"key":"2016072917384871000_iww022v1.67","doi-asserted-by":"crossref","unstructured":"Singer, J.D. and Willett, J.B. (2003) Applied Longitudinal Data Analysis. Modeling Change and Event Occurrence. Oxford University Press, New York, NY.","DOI":"10.1093\/acprof:oso\/9780195152968.001.0001"},{"key":"2016072917384871000_iww022v1.68","doi-asserted-by":"publisher","DOI":"10.1177\/0049124194022003004"},{"key":"2016072917384871000_iww022v1.69","unstructured":"Snijders, T.A.B. and Bosker, R.J. (2011) An Introduction to Basic and Advanced Multilevel Modeling (2nd edn). SAGE."},{"key":"2016072917384871000_iww022v1.70","doi-asserted-by":"publisher","DOI":"10.1598\/RRQ.21.4.1"},{"key":"2016072917384871000_iww022v1.71","unstructured":"Steele, F. (2016) Module 5: Introduction to Multilevel Modelling. LEMMA VLE, University of Bristol, Centre for Multilevel Modelling . Retrieved from https:\/\/www.cmm.bris.ac.uk\/lemma\/mod\/lesson\/view.php"},{"key":"2016072917384871000_iww022v1.72","doi-asserted-by":"publisher","DOI":"10.1007\/BF01172969"},{"key":"2016072917384871000_iww022v1.73","doi-asserted-by":"crossref","unstructured":"Sullivan, P. (1989) Usability in the Computer Industry: What Contribution can Longitudinal Field Studies Make? Paper presented at the Professional Communication Conference, IPCC '89.","DOI":"10.1109\/IPCC.1989.102089"},{"key":"2016072917384871000_iww022v1.74","unstructured":"Terman, L.M. (1925) Genetic Studies of Genius. Stanford University Press, Stanford University, California."},{"key":"2016072917384871000_iww022v1.75","doi-asserted-by":"crossref","unstructured":"Thomas, R.C. (1998) Long Term Human-Computer Interaction. An Exploratory Perspective. Springer, London.","DOI":"10.1007\/978-1-4471-1548-9"},{"key":"2016072917384871000_iww022v1.76","doi-asserted-by":"publisher","DOI":"10.1037\/\/0033-295X.94.1.3"},{"key":"2016072917384871000_iww022v1.77","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.46.2.186.11926"},{"key":"2016072917384871000_iww022v1.78","unstructured":"von Wilamowitz-Moellendorff, M. , Hassenzahl, M. and Platz, A. (2006) Dynamics of User Experience: How the Perceived Quality of Mobile Phones Changes Over Time. In E. Law, E. Hvannberg and M. Hassenzahl (eds), User Experience \u2013 Towards a Unified View, Workshop at the 4th Nordic Conference on Human-Computer Interaction, pp. 74\u201378."},{"key":"2016072917384871000_iww022v1.79","doi-asserted-by":"crossref","unstructured":"von Wilamowitz-Moellendorff, M. , Hassenzahl, M. and Platz, A. (2007) Ver\u00e4nderung in der Wahrnehmung und Bewertung Interaktiver Produkte. In Gross, T. (ed.), Mensch und Computer 2007: Interaktion im Plural, pp. 49\u201358. Oldenbourg Verlag, M\u00fcnchen.","DOI":"10.1524\/9783486845488-008"},{"key":"2016072917384871000_iww022v1.80","doi-asserted-by":"publisher","DOI":"10.2307\/249576"},{"key":"2016072917384871000_iww022v1.81","doi-asserted-by":"crossref","unstructured":"Wechsung, I. , Jepsen, K. , Burkhardt, F. , K\u00f6hler, A. and Schleicher, R. (2012) View from a Distance: Comparing Online and Retrospective UX-evaluations Proc. 14th Int. Conf. Human-Computer Interaction with Mobile Devices and Services Companion (MobileHCI \u201912), pp. 113\u2013118. ACM, New York, NY.","DOI":"10.1145\/2371664.2371686"},{"key":"2016072917384871000_iww022v1.82","doi-asserted-by":"publisher","DOI":"10.1177\/001316448904900309"},{"key":"2016072917384871000_iww022v1.83","doi-asserted-by":"publisher","DOI":"10.1017\/S0954579498001667"},{"key":"2016072917384871000_iww022v1.84","doi-asserted-by":"publisher","DOI":"10.1016\/S0747-5632(01)00058-9"},{"key":"2016072917384871000_iww022v1.85","doi-asserted-by":"publisher","DOI":"10.1145\/264701.264704"}],"container-title":["Interacting with Computers"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/academic.oup.com\/iwc\/article-pdf\/29\/3\/306\/11149018\/iww022.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,6,18]],"date-time":"2024-06-18T16:08:44Z","timestamp":1718726924000},"score":1,"resource":{"primary":{"URL":"https:\/\/academic.oup.com\/iwc\/article-lookup\/doi\/10.1093\/iwc\/iww022"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,7,29]]},"references-count":85,"alternative-id":["10.1093\/iwc\/iww022"],"URL":"https:\/\/doi.org\/10.1093\/iwc\/iww022","relation":{},"ISSN":["0953-5438","1873-7951"],"issn-type":[{"value":"0953-5438","type":"print"},{"value":"1873-7951","type":"electronic"}],"subject":[],"published":{"date-parts":[[2016,7,29]]}}}