{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,15]],"date-time":"2026-10-15T21:34:02Z","timestamp":1792100042734,"version":"4.4.0"},"reference-count":84,"publisher":"Oxford University Press (OUP)","issue":"5","license":[{"start":{"date-parts":[[2022,2,21]],"date-time":"2022-02-21T00:00:00Z","timestamp":1645401600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/academic.oup.com\/journals\/pages\/open_access\/funder_policies\/chorus\/standard_publication_model"}],"funder":[{"name":"Ontario Ministry of Health"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2022,4,13]]},"abstract":"<jats:title>Abstract<\/jats:title>\n                  <jats:sec>\n                    <jats:title>Objective<\/jats:title>\n                    <jats:p>We sought to understand and synthesize review-level evidence on the challenges associated with accessibility of virtual care among underserved population groups and to identify strategies that can improve access to, uptake of, and engagement with virtual care for these populations.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Materials and Methods<\/jats:title>\n                    <jats:p>A scoping review of reviews was conducted (protocol available at doi: 10.2196\/22847). A total of 14\u00a0028 records were retrieved from MEDLINE, EMBASE, CINAHL, Scopus, and Epistemonikos databases. Data were abstracted, and challenges and strategies were identified and summarized for each underserved population group and across population groups.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>A total of 37 reviews were included. Commonly occurring challenges and strategies were grouped into 6 key thematic areas based on similarities across communities: (1) the person\u2019s orientation toward health-related needs, (2) the person\u2019s orientation toward health-related technology, (3) the person\u2019s digital literacy, (4) technology design, (5) health system structure and organization, and (6) social and structural determinants of access to technology-enabled care. We suggest 4 important directions for policy development: (1) investment in digital health literacy education and training, (2) inclusive digital health technology design, (3) incentivizing inclusive digital health care, and (4) investment in affordable and accessible infrastructure.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Discussion and Conclusion<\/jats:title>\n                    <jats:p>Challenges associated with accessibility of virtual care among underserved population groups can occur at the individual, technological, health system, and social\/structural determinant levels. Although the policy approaches suggested by our review are likely to be difficult to achieve in a given policy context, they are essential to a more equitable future for virtual care.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1093\/jamia\/ocac022","type":"journal-article","created":{"date-parts":[[2022,2,16]],"date-time":"2022-02-16T23:12:32Z","timestamp":1645053152000},"page":"990-999","source":"Crossref","is-referenced-by-count":68,"title":["Challenges and strategies for promoting health equity in virtual care: findings and policy directions from a scoping review of reviews"],"prefix":"10.1093","volume":"29","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-6043-149X","authenticated-orcid":false,"given":"Suman","family":"Budhwani","sequence":"first","affiliation":[{"name":"Women\u2019s College Hospital Institute for Health System Solutions and Virtual Care, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jamie","family":"Fujioka","sequence":"additional","affiliation":[{"name":"Women\u2019s College Hospital Institute for Health System Solutions and Virtual Care, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Tyla","family":"Thomas-Jacques","sequence":"additional","affiliation":[{"name":"Women\u2019s College Hospital Institute for Health System Solutions and Virtual Care, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kristina","family":"De Vera","sequence":"additional","affiliation":[{"name":"Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Priyanka","family":"Challa","sequence":"additional","affiliation":[{"name":"Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ryan","family":"De Silva","sequence":"additional","affiliation":[{"name":"Women\u2019s College Hospital Institute for Health System Solutions and Virtual Care, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kaitlin","family":"Fuller","sequence":"additional","affiliation":[{"name":"University of Toronto Libraries, University of Toronto, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Simone","family":"Shahid","sequence":"additional","affiliation":[{"name":"Women\u2019s College Hospital Institute for Health System Solutions and Virtual Care, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sophie","family":"Hogeveen","sequence":"additional","affiliation":[{"name":"Women\u2019s College Hospital Institute for Health System Solutions and Virtual Care, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Shivani","family":"Chandra","sequence":"additional","affiliation":[{"name":"Women\u2019s College Hospital Institute for Health System Solutions and Virtual Care, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"R Sacha","family":"Bhatia","sequence":"additional","affiliation":[{"name":"Department of Medicine, University of Toronto, Toronto, Ontario, Canada"},{"name":"Ontario Health, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Emily","family":"Seto","sequence":"additional","affiliation":[{"name":"Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada"},{"name":"Centre for Global eHealth Innovation, University Health Network, Techna Institute, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"James","family":"Shaw","sequence":"additional","affiliation":[{"name":"Women\u2019s College Hospital Institute for Health System Solutions and Virtual Care, Toronto, Ontario, Canada"},{"name":"Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada"},{"name":"Joint Centre for Bioethics, University of Toronto, Toronto, Ontario, Canada"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"286","published-online":{"date-parts":[[2022,2,21]]},"reference":[{"issue":"9650","key":"2022041311590997000_ocac022-B1","doi-asserted-by":"crossref","first-page":"1661","DOI":"10.1016\/S0140-6736(08)61690-6","article-title":"Closing the gap in a generation: health equity through action on the social determinants of health","volume":"372","author":"Marmot","year":"2008","journal-title":"Lancet"},{"key":"2022041311590997000_ocac022-B2"},{"issue":"8","key":"2022041311590997000_ocac022-B3","doi-asserted-by":"crossref","first-page":"1080","DOI":"10.1093\/jamia\/ocy052","article-title":"Good intentions are not enough: how informatics interventions can worsen inequality","volume":"25","author":"Veinot","year":"2018","journal-title":"J Am Med Inform Assoc"},{"issue":"11","key":"2022041311590997000_ocac022-B4","doi-asserted-by":"crossref","first-page":"E308","DOI":"10.1503\/cmaj.180242","article-title":"Exploring the concept of vulnerability in health care","volume":"190","author":"Clark","year":"2018","journal-title":"CMAJ"},{"issue":"12","key":"2022041311590997000_ocac022-B5","doi-asserted-by":"crossref","first-page":"e22847","DOI":"10.2196\/22847","article-title":"Challenges and strategies for promoting health equity in virtual care: protocol for a scoping review of reviews","volume":"9","author":"Fujioka","year":"2020","journal-title":"JMIR Res Protoc"},{"issue":"4","key":"2022041311590997000_ocac022-B6","doi-asserted-by":"crossref","first-page":"e23233","DOI":"10.2196\/23233","article-title":"Recommendations for health equity and virtual care arising from the COVID-19 pandemic: narrative review","volume":"5","author":"Shaw","year":"2021","journal-title":"JMIR Form Res"},{"issue":"5","key":"2022041311590997000_ocac022-B7","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1111\/ajr.12127","article-title":"Rapid review of applications of e-health and remote monitoring for rural residents","volume":"22","author":"Banbury","year":"2014","journal-title":"Aust J Rural Health"},{"issue":"9","key":"2022041311590997000_ocac022-B8","doi-asserted-by":"crossref","first-page":"608","DOI":"10.1177\/1357633X17730444","article-title":"Virtual care policy recommendations for patient-centred primary care: findings of a consensus policy dialogue using a nominal group technique","volume":"24","author":"Shaw","year":"2018","journal-title":"J Telemed Telecare"},{"issue":"4","key":"2022041311590997000_ocac022-B9","doi-asserted-by":"crossref","first-page":"252","DOI":"10.1136\/bmjinnov-2020-000440","article-title":"Telemedicine takes centre stage during COVID-19 pandemic","volume":"6","author":"Ahmed","year":"2020","journal-title":"BMJ Innov"},{"issue":"1","key":"2022041311590997000_ocac022-B10","doi-asserted-by":"crossref","first-page":"E107","DOI":"10.9778\/cmajo.20200311","article-title":"Virtual care use before and during the COVID-19 pandemic: a repeated cross-sectional study","volume":"9","author":"Bhatia","year":"2021","journal-title":"CMAJ Open"},{"issue":"10231","key":"2022041311590997000_ocac022-B11","doi-asserted-by":"crossref","first-page":"1180","DOI":"10.1016\/S0140-6736(20)30818-7","article-title":"Virtual health care in the era of COVID-19","volume":"395","author":"Webster","year":"2020","journal-title":"Lancet"},{"issue":"6","key":"2022041311590997000_ocac022-B12","doi-asserted-by":"crossref","first-page":"311","DOI":"10.1258\/135763303771005207","article-title":"The socio-economic impact of telehealth: a systematic review","volume":"9","author":"Jennett","year":"2003","journal-title":"J Telemed Telecare"},{"issue":"8","key":"2022041311590997000_ocac022-B13","doi-asserted-by":"crossref","first-page":"e016242","DOI":"10.1136\/bmjopen-2017-016242","article-title":"Telehealth and patient satisfaction: a systematic review and narrative analysis","volume":"7","author":"Kruse","year":"2017","journal-title":"BMJ Open"},{"issue":"6","key":"2022041311590997000_ocac022-B14","doi-asserted-by":"crossref","first-page":"e19361","DOI":"10.2196\/19361","article-title":"Digital health equity and COVID-19: the innovation curve cannot reinforce the social gradient of health","volume":"22","author":"Crawford","year":"2020","journal-title":"J Med Internet Res"},{"issue":"3","key":"2022041311590997000_ocac022-B15","article-title":"Addressing equity in telemedicine for chronic disease management during the Covid-19 pandemic","volume":"1","author":"Nouri","year":"2020","journal-title":"NEJM Catalyst Innov Care Deliv"},{"key":"2022041311590997000_ocac022-B16","article-title":"Virtual inequity: do virtual visits risk leaving some people behind?","author":"Rashid","year":"2021","journal-title":"Can Fam Physician"},{"issue":"4","key":"2022041311590997000_ocac022-B17","doi-asserted-by":"crossref","first-page":"417","DOI":"10.1017\/S0963180108080547","article-title":"An analysis of factors underlying e-health disparities","volume":"17","author":"Baur","year":"2008","journal-title":"Camb Q Healthc Ethics"},{"issue":"4\u20135","key":"2022041311590997000_ocac022-B18","doi-asserted-by":"crossref","first-page":"221","DOI":"10.1016\/j.poetic.2006.05.004","article-title":"Digital divide research, achievements and shortcomings","volume":"34","author":"Van Dijk","year":"2006","journal-title":"Poetics"},{"issue":"1","key":"2022041311590997000_ocac022-B19","doi-asserted-by":"crossref","first-page":"e14512","DOI":"10.2196\/14512","article-title":"Back to the future: achieving health equity through health informatics and digital health","volume":"8","author":"Brewer","year":"2020","journal-title":"JMIR mHealth Uhealth"},{"issue":"3","key":"2022041311590997000_ocac022-B20","doi-asserted-by":"crossref","first-page":"297","DOI":"10.17011\/ht\/urn.201811224835","article-title":"A scoping review exploration of the intended and unintended consequences of eHealth on older people: a health equity impact assessment","volume":"14","author":"Fang","year":"2018","journal-title":"Hum Technol"},{"key":"2022041311590997000_ocac022-B21","year":"2020"},{"key":"2022041311590997000_ocac022-B22"},{"issue":"1","key":"2022041311590997000_ocac022-B23","doi-asserted-by":"crossref","first-page":"56","DOI":"10.1016\/j.jclinepi.2013.08.005","article-title":"Applying an equity lens to interventions: using PROGRESS ensures consideration of socially stratifying factors to illuminate inequities in health","volume":"67","author":"O'Neill","year":"2014","journal-title":"J Clin Epidemiol"},{"issue":"8","key":"2022041311590997000_ocac022-B24","doi-asserted-by":"crossref","first-page":"e019192","DOI":"10.1136\/bmjopen-2017-019192","article-title":"Electronic, mobile and telehealth tools for vulnerable patients with chronic disease: a systematic review and realist synthesis","volume":"8","author":"Parker","year":"2018","journal-title":"BMJ Open"},{"issue":"1","key":"2022041311590997000_ocac022-B25","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1186\/s13643-017-0644-y","article-title":"Optimal database combinations for literature searches in systematic reviews: a prospective exploratory study","volume":"6","author":"Bramer","year":"2017","journal-title":"Syst Rev"},{"issue":"1","key":"2022041311590997000_ocac022-B26","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1186\/s12874-020-00983-3","article-title":"Database combinations to retrieve systematic reviews in overviews of reviews: a methodological study","volume":"20","author":"Goossen","year":"2020","journal-title":"BMC Med Res Methodol"},{"issue":"9","key":"2022041311590997000_ocac022-B27","first-page":"1465","article-title":"Interactive telemedicine: effects on professional practice and health care outcomes","author":"Flodgren","year":"2015","journal-title":"Cochrane Database Syst Rev"},{"issue":"5","key":"2022041311590997000_ocac022-B28","doi-asserted-by":"crossref","first-page":"e0156210","DOI":"10.1371\/journal.pone.0156210","article-title":"Identifying lesbian, gay, bisexual, and transgender search terminology: a systematic review of health systematic reviews","volume":"11","author":"Lee","year":"2016","journal-title":"PLoS One"},{"key":"2022041311590997000_ocac022-B29","year":"2019"},{"key":"2022041311590997000_ocac022-B30","author":"Campbell"},{"key":"2022041311590997000_ocac022-B31","author":"Campbell"},{"key":"2022041311590997000_ocac022-B32","author":"Campbell"},{"key":"2022041311590997000_ocac022-B33","author":"Campbell"},{"key":"2022041311590997000_ocac022-B34"},{"issue":"1","key":"2022041311590997000_ocac022-B35","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1186\/1471-2288-12-51","article-title":"An optimal search filter for retrieving systematic reviews and meta-analyses","volume":"12","author":"Lee","year":"2012","journal-title":"BMC Med Res Methodol"},{"key":"2022041311590997000_ocac022-B36","year":"2019"},{"key":"2022041311590997000_ocac022-B37"},{"key":"2022041311590997000_ocac022-B38"},{"key":"2022041311590997000_ocac022-B39"},{"issue":"4","key":"2022041311590997000_ocac022-B40","doi-asserted-by":"crossref","first-page":"e0195447","DOI":"10.1371\/journal.pone.0195447","article-title":"Innovative technologies and social inequalities in health: a scoping review of the literature","volume":"13","author":"Weiss","year":"2018","journal-title":"PLoS One"},{"key":"2022041311590997000_ocac022-B41","first-page":"57","volume-title":"The Evolution of the Digital Divide-the Digital Divide Turns to Inequality of Skills and Usage. Digital Enlightenment Yearbook.","author":"Van Dijk"},{"key":"2022041311590997000_ocac022-B42","year":"2018"},{"key":"2022041311590997000_ocac022-B43"},{"issue":"2","key":"2022041311590997000_ocac022-B44","doi-asserted-by":"crossref","first-page":"e11613","DOI":"10.2196\/11613","article-title":"Adherence to electronic health tools among vulnerable groups: systematic literature review and meta-analysis","volume":"22","author":"Arsenijevic","year":"2020","journal-title":"J Med Internet Res"},{"issue":"7","key":"2022041311590997000_ocac022-B45","doi-asserted-by":"crossref","first-page":"e256","DOI":"10.2196\/jmir.7520","article-title":"Development and use of health-related technologies in indigenous communities: critical review","volume":"19","author":"Jones","year":"2017","journal-title":"J Med Internet Res"},{"issue":"6","key":"2022041311590997000_ocac022-B46","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1007\/s10916-016-0503-8","article-title":"Telemedicine use in rural native American communities in the era of the ACA: a systematic literature review","volume":"40","author":"Kruse","year":"2016","journal-title":"J Med Syst"},{"issue":"3","key":"2022041311590997000_ocac022-B47","doi-asserted-by":"crossref","first-page":"e78","DOI":"10.2196\/jmir.2095","article-title":"Health and wellness technology use by historically underserved health consumers: systematic review","volume":"14","author":"Montague","year":"2012","journal-title":"J Med Internet Res"},{"key":"2022041311590997000_ocac022-B48","first-page":"1","year":"2018"},{"key":"2022041311590997000_ocac022-B49","first-page":"1","article-title":"A systematic review of electronic mental health interventions for Indigenous youth: results and recommendations","author":"Toombs","year":"2020","journal-title":"J Telemed Telecare"},{"issue":"10","key":"2022041311590997000_ocac022-B50","doi-asserted-by":"crossref","first-page":"e14275","DOI":"10.2196\/14275","article-title":"Investigating the use of mobile health interventions in vulnerable populations for cardiovascular disease management: scoping review","volume":"7","author":"Wali","year":"2019","journal-title":"JMIR mHealth Uhealth"},{"issue":"8","key":"2022041311590997000_ocac022-B51","doi-asserted-by":"crossref","first-page":"465","DOI":"10.1177\/1357633X16673267","article-title":"Enablers and barriers in providing telediabetes services for Indigenous communities: a systematic review","volume":"22","author":"Wickramasinghe","year":"2016","journal-title":"J Telemed Telecare"},{"issue":"8","key":"2022041311590997000_ocac022-B52","doi-asserted-by":"crossref","first-page":"1737","DOI":"10.1111\/jgs.15959","article-title":"Effectiveness of ambulatory telemedicine care in older adults: a systematic review","volume":"67","author":"Batsis","year":"2019","journal-title":"J Am Geriatr Soc"},{"issue":"3","key":"2022041311590997000_ocac022-B53","doi-asserted-by":"crossref","first-page":"258","DOI":"10.1111\/jpm.12574","article-title":"Patients' and providers' experiences with video consultations used in the treatment of older patients with unipolar depression: a systematic review","volume":"27","author":"Christensen","year":"2020","journal-title":"J Psychiatr Ment Health Nurs"},{"key":"2022041311590997000_ocac022-B54","volume-title":"Design, User Experience, and Usability. Design Philosophy and Theory.","author":"Elguera Paez","year":"2019"},{"issue":"4","key":"2022041311590997000_ocac022-B55","article-title":"Telecare to elderly people with Alzheimer and their caregivers: systematic review","volume":"17","author":"Ferreira Santana","year":"2018","journal-title":"Ciencia Cuidado Saude"},{"key":"2022041311590997000_ocac022-B56","doi-asserted-by":"crossref","first-page":"104031","DOI":"10.1016\/j.ijmedinf.2019.104031","article-title":"Older adults' views on eHealth services: a systematic review of scientific journal articles","volume":"135","author":"Hirvonen","year":"2020","journal-title":"Int J Med Inform"},{"issue":"S5","key":"2022041311590997000_ocac022-B57","doi-asserted-by":"crossref","first-page":"467","DOI":"10.1186\/s12913-016-1522-3","article-title":"The use of e-health and m-health tools in health promotion and primary prevention among older adults: a systematic literature review","volume":"16","author":"Kampmeijer","year":"2016","journal-title":"BMC Health Serv Res"},{"issue":"12","key":"2022041311590997000_ocac022-B58","doi-asserted-by":"crossref","first-page":"2913","DOI":"10.11124\/JBISRIR-2017-003345","article-title":"Experiences of community-dwelling older adults with the use of telecare in home care services: a qualitative systematic review","volume":"15","author":"Karlsen","year":"2017","journal-title":"JBI Database Syst Rev Implement Rep"},{"issue":"6","key":"2022041311590997000_ocac022-B59","doi-asserted-by":"crossref","first-page":"1827","DOI":"10.1111\/hsc.13011","article-title":"Factors that affect health information technology adoption by seniors: a systematic review","volume":"28","author":"Kavandi","year":"2020","journal-title":"Health Soc Care Commun"},{"issue":"2","key":"2022041311590997000_ocac022-B60","doi-asserted-by":"crossref","first-page":"e29","DOI":"10.2196\/mhealth.5127","article-title":"Designing, implementing, and evaluating mobile health technologies for managing chronic conditions in older adults: a scoping review","volume":"4","author":"Matthew-Maich","year":"2016","journal-title":"JMIR mHealth Uhealth"},{"issue":"6","key":"2022041311590997000_ocac022-B61","doi-asserted-by":"crossref","first-page":"459","DOI":"10.1089\/tmj.2016.0178","article-title":"Designing telemedicine systems for geriatric patients: a review of the usability studies","volume":"23","author":"Narasimha","year":"2017","journal-title":"Telemed J e-Health"},{"issue":"2","key":"2022041311590997000_ocac022-B62","doi-asserted-by":"crossref","first-page":"94","DOI":"10.1016\/j.maturitas.2012.06.010","article-title":"Telemedicine and telecare for older patients\u2014a systematic review","volume":"73","author":"van den Berg","year":"2012","journal-title":"Maturitas"},{"issue":"6","key":"2022041311590997000_ocac022-B63","doi-asserted-by":"crossref","first-page":"1109","DOI":"10.1136\/amiajnl-2013-001705","article-title":"Health information technologies in geriatrics and gerontology: a mixed systematic review","volume":"20","author":"Vedel","year":"2013","journal-title":"J Am Med Inform Assoc"},{"issue":"3","key":"2022041311590997000_ocac022-B64","doi-asserted-by":"crossref","first-page":"657","DOI":"10.1111\/inm.12571","article-title":"The use of technology for mental healthcare delivery among older adults with depressive symptoms: a systematic literature review","volume":"28","author":"Harerimana","year":"2019","journal-title":"Int J Ment Health Nurs"},{"issue":"4","key":"2022041311590997000_ocac022-B65","first-page":"245","article-title":"Telehealth services in rural and remote Australia: a systematic review of models of care and factors influencing success and sustainability","volume":"16","author":"Bradford","year":"2016","journal-title":"Rural Remote Health"},{"issue":"1","key":"2022041311590997000_ocac022-B66","doi-asserted-by":"crossref","first-page":"48","DOI":"10.1111\/1753-6405.12600","article-title":"Outcomes of using telehealth for the provision of healthcare to Aboriginal and Torres Strait Islander people: a systematic review","volume":"41","author":"Caffery","year":"2017","journal-title":"Aust N Z J Public Health"},{"issue":"10","key":"2022041311590997000_ocac022-B67","doi-asserted-by":"crossref","first-page":"590","DOI":"10.1177\/1357633X19856472","article-title":"Implementation factors are neglected in research investigating telehealth delivery of allied health services to rural children: a scoping review","volume":"26","author":"Campbell","year":"2020","journal-title":"J Telemed Telecare"},{"issue":"1","key":"2022041311590997000_ocac022-B68","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1186\/1472-6963-13-19","article-title":"Implementation factors and their effect on e-Health service adoption in rural communities: a systematic literature review","volume":"13","author":"Hage","year":"2013","journal-title":"BMC Health Serv Res"},{"key":"2022041311590997000_ocac022-B69","doi-asserted-by":"crossref","first-page":"20","DOI":"10.21037\/mhealth.2019.10.04","article-title":"Telehealth for rural diverse populations: telebehavioral and cultural competencies, clinical outcomes and administrative approaches","volume":"6","author":"Hilty","year":"2020","journal-title":"Mhealth"},{"issue":"2","key":"2022041311590997000_ocac022-B70","doi-asserted-by":"crossref","first-page":"124","DOI":"10.2337\/ds16-0004","article-title":"Interactive video telehealth models to improve access to diabetes specialty care and education in the rural setting: a systematic review","volume":"30","author":"McLendon","year":"2017","journal-title":"Diabetes Spectr"},{"issue":"8","key":"2022041311590997000_ocac022-B71","doi-asserted-by":"crossref","first-page":"e0221848","DOI":"10.1371\/journal.pone.0221848","article-title":"Systematic review of patient and caregivers\u2019 satisfaction with telehealth videoconferencing as a mode of service delivery in managing patients\u2019 health","volume":"14","author":"Orlando","year":"2019","journal-title":"PLoS One"},{"key":"2022041311590997000_ocac022-B72","author":"Fraser","year":"2017"},{"issue":"4","key":"2022041311590997000_ocac022-B73","doi-asserted-by":"crossref","first-page":"1295","DOI":"10.3390\/ijerph17041295","article-title":"Utilization of mobile mental health services among Syrian refugees and other vulnerable Arab populations\u2014a systematic review","volume":"17","author":"Ashfaq","year":"2020","journal-title":"Int J Environ Res Public Health"},{"key":"2022041311590997000_ocac022-B74","doi-asserted-by":"crossref","first-page":"146","DOI":"10.1111\/obr.12218","article-title":"Electronic health (e Health) interventions for weight management among racial\/ethnic minority adults: a systematic review","volume":"15","author":"Bennett","year":"2014","journal-title":"Obes Rev"},{"issue":"9","key":"2022041311590997000_ocac022-B75","doi-asserted-by":"crossref","first-page":"e256","DOI":"10.2196\/jmir.6374","article-title":"The inclusion of ethnic minority patients and the role of language in telehealth trials for type 2 diabetes: a systematic review","volume":"18","author":"Isaacs","year":"2016","journal-title":"J Med Internet Res"},{"issue":"3","key":"2022041311590997000_ocac022-B76","doi-asserted-by":"crossref","first-page":"292","DOI":"10.1177\/1043659617723074","article-title":"Participation of racial and ethnic minorities in technology-based interventions to self-manage type 2 diabetes: a scoping review","volume":"29","author":"Jang","year":"2018","journal-title":"J Transcult Nurs"},{"key":"2022041311590997000_ocac022-B77","year":"2012"},{"key":"2022041311590997000_ocac022-B78","volume-title":"Managing Change for Competitive Success","author":"Pettigrew","year":"1993"},{"issue":"2","key":"2022041311590997000_ocac022-B79","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1016\/S0738-3991(00)00186-5","article-title":"The RE-AIM framework for evaluating interventions: what can it tell us about approaches to chronic illness management?","volume":"44","author":"Glasgow","year":"2001","journal-title":"Patient Educ Couns"},{"key":"2022041311590997000_ocac022-B80","doi-asserted-by":"crossref","first-page":"g1687","DOI":"10.1136\/bmj.g1687","article-title":"Better reporting of interventions: template for intervention description and replication (TIDieR) checklist and guide","volume":"348","author":"Hoffmann","year":"2014","journal-title":"BMJ"},{"key":"2022041311590997000_ocac022-B81","volume-title":"Health Behavior and Health Education","author":"Glanz","year":"2015"},{"issue":"641","key":"2022041311590997000_ocac022-B82","doi-asserted-by":"crossref","first-page":"e813","DOI":"10.3399\/bjgp15X687853","article-title":"Digital communication between clinician and patient and the impact on marginalised groups: a realist review in general practice","volume":"65","author":"Huxley","year":"2015","journal-title":"Br J Gen Pract"},{"issue":"1","key":"2022041311590997000_ocac022-B83","first-page":"e1","article-title":"Exploring privilege in the digital divide: implications for theory, policy, and practice","volume":"59","author":"Fang","year":"2019","journal-title":"Gerontologist"},{"issue":"4","key":"2022041311590997000_ocac022-B84","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1093\/sf\/soz162","article-title":"Race after technology: abolitionist tools for the new jim code","volume":"98","author":"Benjamin","year":"2020","journal-title":"Soc Forces"}],"container-title":["Journal of the American Medical Informatics Association"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/academic.oup.com\/jamia\/article-pdf\/29\/5\/990\/43372492\/ocac022.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/academic.oup.com\/jamia\/article-pdf\/29\/5\/990\/43372492\/ocac022.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,4,13]],"date-time":"2022-04-13T08:21:55Z","timestamp":1649838115000},"score":1,"resource":{"primary":{"URL":"https:\/\/academic.oup.com\/jamia\/article\/29\/5\/990\/6532728"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,2,21]]},"references-count":84,"journal-issue":{"issue":"5","published-online":{"date-parts":[[2022,2,21]]},"published-print":{"date-parts":[[2022,4,13]]}},"URL":"https:\/\/doi.org\/10.1093\/jamia\/ocac022","relation":{},"ISSN":["1527-974X"],"issn-type":[{"value":"1527-974X","type":"electronic"}],"subject":[],"published-other":{"date-parts":[[2022,5,1]]},"published":{"date-parts":[[2022,2,21]]}}}