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We evaluated legacy functionality, met with provider groups to map their shifts to hospital teams, built a crosswalk tool to extract, transform, and load data from the scheduling systems to the EHR, evaluated the utilization, and assessed issues related to the implementation. We used our experience from the project to develop a set of definitions and a conceptual model for provider scheduling.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>We met with over 100 groups to map over 2000 shifts to nearly 700 teams across 15 facilities in our health system. Utilization was high with an average of 6500 on-call provider searches per day in the 30 days following implementation. The conceptual model for inpatient provider scheduling defines 11 terms.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Discussion<\/jats:title>\n                    <jats:p>Our definitions and conceptual model sufficiently represent the inpatient provider scheduling domain as evidenced by high initial utilization and few reported defects. The standardized terminology for provider scheduling aids integration of scheduling data into the EHR.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusion<\/jats:title>\n                    <jats:p>Our successful integration of real-time scheduling data within the EHR guided development of a provider scheduling conceptual model. Standardized provider scheduling terminology promotes interoperability of scheduling systems.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1093\/jamia\/ocaf217","type":"journal-article","created":{"date-parts":[[2026,2,14]],"date-time":"2026-02-14T12:42:10Z","timestamp":1771072930000},"page":"979-989","source":"Crossref","is-referenced-by-count":0,"title":["A conceptual model for provider scheduling: insights from an EHR implementation"],"prefix":"10.1093","volume":"33","author":[{"given":"Jeremy B","family":"Hill","sequence":"first","affiliation":[{"name":"Division of General Internal Medicine, McGovern Medical School at The University of Texas Health Science Center at Houston Department of Internal Medicine, , Houston, TX 77030,","place":["United States"]}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7643-791X","authenticated-orcid":false,"given":"Elmer 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