{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,12]],"date-time":"2026-04-12T01:34:19Z","timestamp":1775957659600,"version":"3.50.1"},"reference-count":30,"publisher":"Oxford University Press (OUP)","issue":"2","license":[{"start":{"date-parts":[[2018,12,19]],"date-time":"2018-12-19T00:00:00Z","timestamp":1545177600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/academic.oup.com\/journals\/pages\/open_access\/funder_policies\/chorus\/standard_publication_model"}],"funder":[{"DOI":"10.13039\/100000002","name":"NIH","doi-asserted-by":"publisher","id":[{"id":"10.13039\/100000002","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019,2,1]]},"abstract":"<jats:title>Abstract<\/jats:title>\n               <jats:sec>\n                  <jats:title>Background<\/jats:title>\n                  <jats:p>Information reconciliation is a common yet complex and often time-consuming task performed by healthcare providers. While electronic health record systems can receive \u201coutside information\u201d about a patient in electronic documents, rarely does the computer automate reconciling information about a patient across all documents.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Materials and Methods<\/jats:title>\n                  <jats:p>Using a mixed methods design, we evaluated an information system designed to reconcile information across multiple electronic documents containing health records for a patient received from a health information exchange (HIE) network. Nine healthcare providers participated in scenario-based sessions in which they manually consolidated information across multiple documents. Accuracy of consolidation was measured along with the time spent completing 3 different reconciliation scenarios with and without support from the information system. Participants also attended an interview about their experience. Perceived workload was evaluated quantitatively using the NASA-TLX tool. Qualitative analysis focused on providers\u2019 impression of the system and the challenges faced when reconciling information in practice.<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Results<\/jats:title>\n                  <jats:p>While 5 providers made mistakes when trying to manually reconcile information across multiple documents, no participants made a mistake when the system supported their work. Overall perceived workload decreased significantly for scenarios supported by the system (37.2% in referrals, 18.4% in medications, and 31.5% in problems scenarios, P\u2009&amp;lt;\u20090.001). Information reconciliation time was reduced significantly when the system supported provider tasks (58.8% in referrals, 38.1% in medications, and 65.1% in problem scenarios).<\/jats:p>\n               <\/jats:sec>\n               <jats:sec>\n                  <jats:title>Conclusion<\/jats:title>\n                  <jats:p>Automating retrieval and reconciliation of information across multiple electronic documents shows promise for reducing healthcare providers\u2019 task complexity and workload.<\/jats:p>\n               <\/jats:sec>","DOI":"10.1093\/jamia\/ocy158","type":"journal-article","created":{"date-parts":[[2018,11,5]],"date-time":"2018-11-05T04:07:13Z","timestamp":1541390833000},"page":"134-142","source":"Crossref","is-referenced-by-count":10,"title":["Impact of document consolidation on healthcare providers\u2019 perceived workload and information reconciliation tasks: a mixed methods study"],"prefix":"10.1093","volume":"26","author":[{"given":"Masoud","family":"Hosseini","sequence":"first","affiliation":[{"name":"Department of BioHealth Informatics, Indiana University school of Informatics and Computing, Indianapolis, Indiana, USA"}]},{"given":"Anthony","family":"Faiola","sequence":"additional","affiliation":[{"name":"Department of Biomedical and Health Information Sciences, College of Applied Health Sciences, University of Illinois at Chicago, Chicago, IL, USA"}]},{"given":"Josette","family":"Jones","sequence":"additional","affiliation":[{"name":"Department of BioHealth Informatics, Indiana University school of Informatics and Computing, Indianapolis, Indiana, USA"}]},{"given":"Daniel J","family":"Vreeman","sequence":"additional","affiliation":[{"name":"Center for Biomedical Informatics, Regenstrief Institute, Inc., Indianapolis, Indiana, USA"},{"name":"Department of Medicine, Indiana University School of Medicine, Indianapolis, Indiana, USA"}]},{"given":"Huanmei","family":"Wu","sequence":"additional","affiliation":[{"name":"Department of BioHealth Informatics, Indiana University school of Informatics and Computing, Indianapolis, Indiana, USA"}]},{"given":"Brian E","family":"Dixon","sequence":"additional","affiliation":[{"name":"Center for Biomedical Informatics, Regenstrief Institute, Inc., Indianapolis, Indiana, USA"},{"name":"Department of Epidemiology, Richard M. 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