{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,14]],"date-time":"2026-01-14T17:37:21Z","timestamp":1768412241648,"version":"3.49.0"},"reference-count":98,"publisher":"Oxford University Press (OUP)","issue":"7","license":[{"start":{"date-parts":[[2019,4,12]],"date-time":"2019-04-12T00:00:00Z","timestamp":1555027200000},"content-version":"vor","delay-in-days":1,"URL":"http:\/\/creativecommons.org\/licenses\/by-nc\/4.0\/"}],"funder":[{"name":"Australian National Health and Medical Research Partnership","award":["APP1111925"],"award-info":[{"award-number":["APP1111925"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2019,7,1]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:sec><jats:title>Objective<\/jats:title><jats:p>To investigate the impact of health information technology (IT) systems on clinicians\u2019 work practices and patient engagement in the management and follow-up of test results.<\/jats:p><\/jats:sec><jats:sec><jats:title>Materials and Methods<\/jats:title><jats:p>A search for studies reporting health IT systems and clinician test results management was conducted in the following databases: MEDLINE, EMBASE, CINAHL, Web of Science, ScienceDirect, ProQuest, and Scopus from January 1999 to June 2018. Test results follow-up was defined as provider follow-up of results for tests that were sent to the laboratory and radiology services for processing or analysis.<\/jats:p><\/jats:sec><jats:sec><jats:title>Results<\/jats:title><jats:p>There are some findings from controlled studies showing that health IT can improve the proportion of tests followed-up (15 percentage point change) and increase physician awareness of test results that require action (24\u201328 percentage point change). Taken as whole, however, the evidence of the impact of health IT on test result management and follow-up is not strong.<\/jats:p><\/jats:sec><jats:sec><jats:title>Discussion<\/jats:title><jats:p>The development of safe and effective test results management IT systems should pivot on several axes. These axes include 1) patient-centerd engagement (involving shared, timely, and meaningful information); 2) diagnostic processes (that involve the integration of multiple people and different clinical settings across the health care spectrum); and 3) organizational communications (the myriad of multi- transactional processes requiring feedback, iteration, and confirmation) that contribute to the patient care process.<\/jats:p><\/jats:sec><jats:sec><jats:title>Conclusion<\/jats:title><jats:p>Existing evidence indicates that health IT in and of itself does not (and most likely cannot) provide a complete solution to issues related to test results management and follow-up.<\/jats:p><\/jats:sec>","DOI":"10.1093\/jamia\/ocz032","type":"journal-article","created":{"date-parts":[[2019,2,28]],"date-time":"2019-02-28T12:18:22Z","timestamp":1551356302000},"page":"678-688","source":"Crossref","is-referenced-by-count":32,"title":["The impact of health information technology on the management and follow-up of test results \u2013 a systematic review"],"prefix":"10.1093","volume":"26","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-7619-3668","authenticated-orcid":false,"given":"Andrew","family":"Georgiou","sequence":"first","affiliation":[{"name":"Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, Sydney, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Julie","family":"Li","sequence":"additional","affiliation":[{"name":"Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, Sydney, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Judith","family":"Thomas","sequence":"additional","affiliation":[{"name":"Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, Sydney, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Maria R","family":"Dahm","sequence":"additional","affiliation":[{"name":"Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, Sydney, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Johanna I","family":"Westbrook","sequence":"additional","affiliation":[{"name":"Centre for Health Systems and Safety Research, Australian Institute of Health Innovation, Macquarie University, Sydney, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"286","published-online":{"date-parts":[[2019,4,11]]},"reference":[{"key":"2020110613065748700_ocz032-B1","author":"Wolcott","year":"2008"},{"key":"2020110613065748700_ocz032-B2","volume-title":"World Alliance for Patient Safety - Summary of the Evidence on Patient Safety: Implications for Research","author":"World Health Organization, World Alliance for Patient Safety, Research Priority Setting Working Group","year":"2008"},{"key":"2020110613065748700_ocz032-B3","author":"ECRI Institute","year":"2017"},{"issue":"20","key":"2020110613065748700_ocz032-B4","doi-asserted-by":"crossref","first-page":"2223","DOI":"10.1001\/archinte.164.20.2223","article-title":"I wish I had seen this test result earlier!\u201d: dissatisfaction with test result management systems in primary care","volume":"164","author":"Poon","year":"2004","journal-title":"Arch Intern Med"},{"issue":"2","key":"2020110613065748700_ocz032-B5","doi-asserted-by":"crossref","first-page":"194","DOI":"10.1136\/bmjqs.2010.044339","article-title":"The safety implications of missed test results for hospitalized patients: a systematic review","volume":"20","author":"Callen","year":"2011","journal-title":"BMJ Qual Saf"},{"issue":"6","key":"2020110613065748700_ocz032-B6","doi-asserted-by":"crossref","first-page":"1173","DOI":"10.1093\/jamia\/ocx047","article-title":"Asynchronous automated electronic laboratory result notifications: a systematic review","volume":"24","author":"Slovis","year":"2017","journal-title":"J Am Med Inform Assoc"},{"issue":"2","key":"2020110613065748700_ocz032-B7","first-page":"68","article-title":"Communicating critical test results: safe practice recommendations","volume":"31","author":"Hanna","year":"2005","journal-title":"Jt Comm J Qual Patient Saf"},{"key":"2020110613065748700_ocz032-B8","author":"Ash","year":"2014"},{"issue":"4","key":"2020110613065748700_ocz032-B9","doi-asserted-by":"crossref","first-page":"226","DOI":"10.1136\/bmjqs-2015-004486","article-title":"Measuring and improving patient safety through health information technology: The Health IT Safety Framework","volume":"25","author":"Singh","year":"2016","journal-title":"BMJ Qual Saf"},{"issue":"8","key":"2020110613065748700_ocz032-B10","doi-asserted-by":"crossref","first-page":"797","DOI":"10.1097\/MLR.0000000000000759","article-title":"Randomized trial of reducing ambulatory malpractice and safety risk: results of the Massachusetts PROMISES Project","volume":"55","author":"Schiff","year":"2017","journal-title":"Med Care"},{"key":"2020110613065748700_ocz032-B11","author":"Agency for Healthcare Research and Quality","year":"2018"},{"key":"2020110613065748700_ocz032-B12","author":"Partnership for Health IT Patient Safety","year":"2018"},{"key":"2020110613065748700_ocz032-B13","author":"The National Patient Safety Foundation","year":"2014"},{"key":"2020110613065748700_ocz032-B14","volume-title":"National Safety and Quality Health Service Standards","author":"Australian Commission on Safety and Quality in Health Care (ACSQHC)","year":"2012"},{"key":"2020110613065748700_ocz032-B15","article-title":"A doctor's duty to follow up preventable conditions: Young v Central Australian Aboriginal Congress - a bridge too far?","volume":"2","author":"Bolton","year":"2012","journal-title":"NTLJ"},{"key":"2020110613065748700_ocz032-B16","doi-asserted-by":"crossref","first-page":": e162","DOI":"10.2196\/jmir.2238","article-title":"The impact of electronic patient portals on patient care: a systematic review of controlled trials","volume":"14","author":"Ammenwerth","year":"2012","journal-title":"J Med Internet Res"},{"key":"2020110613065748700_ocz032-B17","volume-title":"Health IT and Patient Safety: Building Safer Systems for Better Care","author":"Committee on Patient Safety and Health Information Technology; Institute of Medicine","year":"2011"},{"key":"2020110613065748700_ocz032-B18","first-page":"1","article-title":"Health IT and diagnostic safety: promise and peril","volume":"2","author":"Carr","year":"2015","journal-title":"Improve Diagnosis"},{"key":"2020110613065748700_ocz032-B19","article-title":"Graphical display of diagnostic test results in electronic health records: a comparison of 8 systems","author":"Sittig","journal-title":"J Am Med Inform Assoc"},{"key":"2020110613065748700_ocz032-B20","doi-asserted-by":"crossref","DOI":"10.12788\/jhm.2944","article-title":"Interventions to improve follow-up of laboratory test results pending at discharge: a systematic review","author":"Whitehead","year":"2018","journal-title":"J Hosp Med"},{"key":"2020110613065748700_ocz032-B21","article-title":"A systematic review of interventions to follow-up test results pending at discharge","author":"Darragh","journal-title":"J Gen Intern Med"},{"issue":"7","key":"2020110613065748700_ocz032-B22","doi-asserted-by":"crossref","first-page":"e1000097","DOI":"10.1371\/journal.pmed.1000097","article-title":"Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement","volume":"6","author":"Moher","year":"2009","journal-title":"PLoS Med"},{"issue":"13","key":"2020110613065748700_ocz032-B23","doi-asserted-by":"crossref","first-page":"1493","DOI":"10.1001\/archinte.165.13.1493","article-title":"Diagnostic error in internal medicine","volume":"165","author":"Graber","year":"2005","journal-title":"Arch Intern Med"},{"key":"2020110613065748700_ocz032-B24","author":"Critical Appraisal Skills Progam"},{"key":"2020110613065748700_ocz032-B25","author":"National Heart Lung and Blood Institute"},{"issue":"5","key":"2020110613065748700_ocz032-B26","doi-asserted-by":"crossref","first-page":"426","DOI":"10.1016\/j.ajic.2010.08.019","article-title":"Computer laboratory notification system via short message service to reduce health care delays in management of tuberculosis in Taiwan","volume":"39","author":"Chen","year":"2011","journal-title":"Am J Infect Control"},{"issue":"2","key":"2020110613065748700_ocz032-B27","doi-asserted-by":"crossref","first-page":"99","DOI":"10.1136\/qshc.2008.028407","article-title":"Real-time clinical alerting: effect of an automated paging system on response time to critical laboratory values\u2014a randomised controlled trial","volume":"19","author":"Etchells","year":"2010","journal-title":"Qual Saf Health Care"},{"issue":"7","key":"2020110613065748700_ocz032-B28","doi-asserted-by":"crossref","first-page":"691","DOI":"10.1007\/s11606-011-1639-3","article-title":"Improving the follow-up of positive hemoccult screening tests: an electronic intervention","volume":"26","author":"Humphrey","year":"2011","journal-title":"J Gen Intern Med"},{"issue":"3","key":"2020110613065748700_ocz032-B29","doi-asserted-by":"crossref","first-page":"473","DOI":"10.1136\/amiajnl-2013-002030","article-title":"Impact of an automated email notification system for results of tests pending at discharge: a cluster-randomized controlled trial","volume":"21","author":"Dalal","year":"2014","journal-title":"J Am Med Inform Assoc"},{"issue":"10","key":"2020110613065748700_ocz032-B30","doi-asserted-by":"crossref","first-page":"898","DOI":"10.1097\/MLR.0b013e31825f6619","article-title":"Effectiveness of an electronic health record-based intervention to improve follow-up of abnormal pathology results: a retrospective record analysis","volume":"50","author":"Laxmisan","year":"2012","journal-title":"Medical Care"},{"issue":"3","key":"2020110613065748700_ocz032-B31","doi-asserted-by":"crossref","first-page":"324","DOI":"10.1197\/jamia.M2608","article-title":"Computerized alerts improve outpatient laboratory monitoring of transplant patients","volume":"15","author":"Staes","year":"2008","journal-title":"J Am Med Inform Assoc"},{"issue":"4","key":"2020110613065748700_ocz032-B32","doi-asserted-by":"crossref","first-page":"459","DOI":"10.1197\/jamia.M2280","article-title":"Communication outcomes of critical imaging results in a computerized notification system","volume":"14","author":"Singh","year":"2007","journal-title":"J Am Med Inform Assoc"},{"key":"2020110613065748700_ocz032-B33","doi-asserted-by":"crossref","first-page":"1578","DOI":"10.1001\/archinternmed.2009.263","article-title":"Timely follow-up of abnormal diagnostic imaging test results in an outpatient setting: are electronic medical records achieving their potential?","volume":"169","author":"Singh","year":"2009","journal-title":"Arch Intern Med"},{"key":"2020110613065748700_ocz032-B34","doi-asserted-by":"crossref","DOI":"10.1186\/1472-6947-9-49","article-title":"Improving follow-up of abnormal cancer screens using electronic health records: trust but verify test result communication","author":"Singh","year":"2009","journal-title":"BMC Med Inform Decis Mak"},{"issue":"3","key":"2020110613065748700_ocz032-B35","doi-asserted-by":"crossref","first-page":"238","DOI":"10.1016\/j.amjmed.2009.07.027","article-title":"Notification of abnormal lab test results in an electronic medical record: do any safety concerns remain?","volume":"123","author":"Singh","year":"2010","journal-title":"American Journal of Medicine"},{"issue":"1","key":"2020110613065748700_ocz032-B36","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1197\/jamia.M3200","article-title":"Provider management strategies of abnormal test result alerts: a cognitive task analysis","volume":"17","author":"Hysong","year":"2010","journal-title":"J Am Med Inform Assoc"},{"key":"2020110613065748700_ocz032-B37","doi-asserted-by":"crossref","first-page":"22.","DOI":"10.1186\/1472-6947-11-22","article-title":"Understanding the management of electronic test result notifications in the outpatient setting","volume":"11","author":"Hysong","year":"2011","journal-title":"BMC Med Inform Decis Mak"},{"issue":"8","key":"2020110613065748700_ocz032-B38","first-page":"485","article-title":"The continuing problem of missed test results in an integrated health system with an advanced electronic medical record","volume":"33","author":"Wahls","year":"2007","journal-title":"Jt Comm J Qual Patient Saf"},{"key":"2020110613065748700_ocz032-B39","doi-asserted-by":"crossref","DOI":"10.1186\/1471-2296-8-32","article-title":"The frequency of missed test results and associated treatment delays in a highly computerized health system","author":"Wahls","year":"2007","journal-title":"BMC Fam Pract"},{"issue":"10","key":"2020110613065748700_ocz032-B40","doi-asserted-by":"crossref","first-page":"1243","DOI":"10.1007\/s11606-012-1986-8","article-title":"Impact of automated alerts on follow-up of post-discharge microbiology results: a cluster randomized controlled trial","volume":"27","author":"El-Kareh","year":"2012","journal-title":"J Gen Intern Med"},{"issue":"6","key":"2020110613065748700_ocz032-B41","doi-asserted-by":"crossref","first-page":"512","DOI":"10.1136\/jamia.1999.0060512","article-title":"Improving response to critical laboratory results with automation: results of a randomized controlled trial","volume":"6","author":"Kuperman","year":"1999","journal-title":"J Am Med Inform Assoc"},{"issue":"2","key":"2020110613065748700_ocz032-B42","first-page":"149","article-title":"Evaluating the short message service alerting system for critical value notification via PDA telephones","volume":"38","author":"Park","year":"2008","journal-title":"Ann Clin Lab Sci"},{"issue":"8","key":"2020110613065748700_ocz032-B43","doi-asserted-by":"crossref","first-page":"791","DOI":"10.1016\/j.jacr.2014.01.017","article-title":"Communication of unexpected and significant findings on chest radiographs with an automated PACS alert system","volume":"11","author":"Hayes","year":"2014","journal-title":"J Am Coll Radiol"},{"issue":"2","key":"2020110613065748700_ocz032-B44","doi-asserted-by":"crossref","first-page":"168","DOI":"10.1136\/bmjqs-2012-001069","article-title":"Quality improvement initiative: enhanced communication of newly identified, suspected GI malignancies with direct critical results messaging to surgical specialist","volume":"22","author":"Browning","year":"2013","journal-title":"BMJ Qual Saf"},{"key":"2020110613065748700_ocz032-B45","article-title":"The impact of automated notification on follow-up of actionable tests pending at discharge: a cluster-randomized controlled trial","author":"Dalal","journal-title":"J Gen Intern Med"},{"issue":"Pt 2","key":"2020110613065748700_ocz032-B46","first-page":"1241","article-title":"A qualitative analysis of emergency department physicians\u2019 practices and perceptions in relation to test result follow-up","volume":"160","author":"Callen","year":"2010","journal-title":"Stud Health Technol Inform"},{"key":"2020110613065748700_ocz032-B47","doi-asserted-by":"crossref","first-page":"37","DOI":"10.3414\/ME09-01-0011","article-title":"The rate of missed test results in an emergency department: an evaluation using an electronic test order and results viewing system","volume":"49","author":"Callen","year":"2010","journal-title":"Methods Inf Med"},{"issue":"7294","key":"2020110613065748700_ocz032-B48","doi-asserted-by":"crossref","first-page":"1101","DOI":"10.1136\/bmj.322.7294.1101","article-title":"Use of computer terminals on wards to access emergency test results: a retrospective audit","volume":"322","author":"Kilpatrick","year":"2001","journal-title":"BMJ"},{"key":"2020110613065748700_ocz032-B49","first-page":"253","article-title":"Quality improvement program to assure the delivery of pathology test results: a systemic intervention in a large general hospital","volume":"19","author":"Topol","year":"2007","journal-title":"Dermatol Nurs"},{"key":"2020110613065748700_ocz032-B50","doi-asserted-by":"crossref","first-page":"61","DOI":"10.11613\/BM.2016.005","article-title":"Failure to review STAT clinical laboratory requests and its economical impact","volume":"26","author":"Rodriguez-Borja","year":"2016","journal-title":"Biochem Med"},{"key":"2020110613065748700_ocz032-B51","doi-asserted-by":"crossref","first-page":"87.","DOI":"10.1186\/1472-6963-6-87","article-title":"Glucose testing and insufficient follow-up of abnormal results: a cohort study","volume":"6","author":"Kern","year":"2006","journal-title":"BMC Health Serv Res"},{"issue":"2","key":"2020110613065748700_ocz032-B52","doi-asserted-by":"crossref","first-page":"121","DOI":"10.7326\/0003-4819-143-2-200507190-00011","article-title":"Patient safety concerns arising from test results that return after hospital discharge","volume":"143","author":"Roy","year":"2005","journal-title":"Ann Intern Med"},{"issue":"11","key":"2020110613065748700_ocz032-B53","doi-asserted-by":"crossref","first-page":"e005985.","DOI":"10.1136\/bmjopen-2014-005985","article-title":"How context affects electronic health record-based test result follow-up: a mixed-methods evaluation","volume":"4","author":"Menon","year":"2014","journal-title":"BMJ Open"},{"issue":"4","key":"2020110613065748700_ocz032-B54","doi-asserted-by":"crossref","first-page":"727","DOI":"10.1136\/amiajnl-2012-001267","article-title":"Primary care practitioners\u2019 views on test result management in EHR-enabled health systems: a national survey","volume":"20","author":"Singh","year":"2013","journal-title":"J Am Med Inform Assoc"},{"issue":"4","key":"2020110613065748700_ocz032-B55","doi-asserted-by":"crossref","first-page":"343","DOI":"10.1370\/afm.961","article-title":"Management of test results in family medicine offices","volume":"7","author":"Elder","year":"2009","journal-title":"Ann Fam Med"},{"issue":"02","key":"2020110613065748700_ocz032-B56","doi-asserted-by":"crossref","first-page":"543","DOI":"10.4338\/ACI-2015-10-RA-0135","article-title":"Workarounds and test results follow-up in electronic health record-based primary care","volume":"07","author":"Menon","year":"2016","journal-title":"Appl Clin Inform"},{"issue":"8","key":"2020110613065748700_ocz032-B57","doi-asserted-by":"crossref","first-page":"975","DOI":"10.1016\/j.amjmed.2017.03.009","article-title":"Errors in diagnosis of spinal epidural abscesses in the era of electronic health records","volume":"130","author":"Bhise","year":"2017","journal-title":"Am J Med"},{"key":"2020110613065748700_ocz032-B58","doi-asserted-by":"crossref","first-page":"S85","DOI":"10.1542\/peds.2008-1755G","article-title":"Electronic results management in pediatric ambulatory care: qualitative assessment","volume":"123 (Suppl 2)","author":"Ferris","year":"2009","journal-title":"Pediatrics"},{"issue":"6","key":"2020110613065748700_ocz032-B59","doi-asserted-by":"crossref","first-page":"1104","DOI":"10.1136\/amiajnl-2013-002466","article-title":"Lessons learned from the introduction of an electronic safety net to enhance test result management in an Australian mothers\u2019 hospital","volume":"21","author":"Georgiou","year":"2014","journal-title":"J Am Med Inform Assoc"},{"issue":"4","key":"2020110613065748700_ocz032-B60","doi-asserted-by":"crossref","first-page":"905","DOI":"10.1093\/jamia\/ocv007","article-title":"Linking acknowledgment to action: closing the loop on non-urgent, clinically significant test results in the electronic health record","volume":"22","author":"Dalal","year":"2015","journal-title":"J Am Med Inform Assoc"},{"key":"2020110613065748700_ocz032-B61","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1016\/j.ijmedinf.2016.12.006","article-title":"What is the impact of an electronic test result acknowledgement system on emergency department physicians\u2019 work processes? A mixed-method pre-post observational study","volume":"99","author":"Georgiou","year":"2017","journal-title":"Int J Med Inform"},{"key":"2020110613065748700_ocz032-B62","first-page":"70","volume-title":"Studies in Health Technology & Informatics.","author":"Li","year":"2017"},{"issue":"1","key":"2020110613065748700_ocz032-B63","doi-asserted-by":"crossref","first-page":"16","DOI":"10.1002\/jhm.794","article-title":"Lessons learned from implementation of a computerized application for pending tests at hospital discharge","volume":"6","author":"Dalal","year":"2011","journal-title":"J Hosp Med"},{"issue":"4","key":"2020110613065748700_ocz032-B64","doi-asserted-by":"crossref","first-page":"308","DOI":"10.1177\/1062860610385333","article-title":"Impact of an electronic health record on follow-up time for markedly elevated serum potassium results","volume":"26","author":"Lin","year":"2011","journal-title":"Am J Med Qual"},{"issue":"31","key":"2020110613065748700_ocz032-B65","doi-asserted-by":"crossref","first-page":"3560","DOI":"10.1200\/JCO.2015.61.1301","article-title":"Electronic trigger-based intervention to reduce delays in diagnostic evaluation for cancer: a cluster randomized controlled trial","volume":"33","author":"Murphy","year":"2015","journal-title":"JCO"},{"issue":"4","key":"2020110613065748700_ocz032-B66","doi-asserted-by":"crossref","first-page":"933","DOI":"10.2214\/AJR.04.1913","article-title":"Efficiency of a semiautomated coding and review process for notification of critical findings in diagnostic imaging","volume":"186","author":"Choksi","year":"2006","journal-title":"AJR Am J Roentgenol"},{"issue":"6","key":"2020110613065748700_ocz032-B67","doi-asserted-by":"crossref","first-page":"575","DOI":"10.1007\/s11606-010-1287-z","article-title":"Tracking abnormal cervical cancer screening: evaluation of an EMR-based intervention","volume":"25","author":"Dupuis","year":"2010","journal-title":"J Gen Intern Med"},{"key":"2020110613065748700_ocz032-B68","doi-asserted-by":"crossref","first-page":"148","DOI":"10.35680\/2372-0247.1055","article-title":"The patient portal and abnormal test results: An exploratory study of patient experiences","volume":"2","author":"Giardina","year":"2015","journal-title":"Patient Exp J"},{"key":"2020110613065748700_ocz032-B69","doi-asserted-by":"crossref","first-page":"10","DOI":"10.1016\/j.ijmedinf.2015.12.004","article-title":"Barriers to patient participation in a self-management and education website Renal PatientView: a questionnaire-based study of inactive users","volume":"87","author":"Hazara","year":"2016","journal-title":"Int J Med Inform"},{"issue":"4","key":"2020110613065748700_ocz032-B70","doi-asserted-by":"crossref","first-page":"259","DOI":"10.1097\/OLQ.0b013e3181d3d037","article-title":"Evaluating a web-based test results system at an urban STI clinic","volume":"37","author":"Ling","year":"2010","journal-title":"Sex Transm Dis"},{"key":"2020110613065748700_ocz032-B71","doi-asserted-by":"crossref","first-page":"e191.","DOI":"10.2196\/jmir.4350","article-title":"The effects of web-based patient access to laboratory results in British Columbia: a patient survey on comprehension and anxiety","volume":"17","author":"Mak","year":"2015","journal-title":"J Med Internet Res"},{"issue":"9","key":"2020110613065748700_ocz032-B72","doi-asserted-by":"crossref","first-page":"1162","DOI":"10.1016\/j.acra.2016.05.005","article-title":"Patient access to online radiology reports: frequency and sociodemographic characteristics associated with use","volume":"23","author":"Miles","year":"2016","journal-title":"Acad Radiol"},{"key":"2020110613065748700_ocz032-B73","volume-title":"IADIS International Conference e-Health","author":"Mukoro","year":"2012"},{"key":"2020110613065748700_ocz032-B74","first-page":"57","article-title":"Understanding the support needs of patients accessing test results online. PHRs offer great promise, but support issues must be addressed to ensure appropriate access","volume":"24","author":"Wiljer","year":"2010","journal-title":"J Healthc Inf Manag"},{"issue":"8","key":"2020110613065748700_ocz032-B75","doi-asserted-by":"crossref","first-page":"e792","DOI":"10.1200\/JOP.2016.011098","article-title":"Electronic release of pathology and radiology results to patients: opinions and experiences of oncologists","volume":"12","author":"Winget","year":"2016","journal-title":"JOP"},{"issue":"5","key":"2020110613065748700_ocz032-B76","doi-asserted-by":"crossref","first-page":"521","DOI":"10.1007\/s40620-014-0060-5","article-title":"Single-centre experience with Renal PatientView, a web-based system that provides patients with access to their laboratory results","volume":"27","author":"Woywodt","year":"2014","journal-title":"J Nephrol"},{"issue":"4","key":"2020110613065748700_ocz032-B77","doi-asserted-by":"crossref","first-page":"476","DOI":"10.1188\/11.ONF.476-482","article-title":"Nurse and physician perspectives on patients with cancer having online access to their laboratory results","volume":"38","author":"Rodriguez","year":"2011","journal-title":"Oncol Nurs Forum"},{"issue":"9","key":"2020110613065748700_ocz032-B78","doi-asserted-by":"crossref","first-page":"1219","DOI":"10.1016\/j.jacr.2017.04.037","article-title":"Automatic release of radiology reports via an online patient portal","volume":"14","author":"Okawa","year":"2017","journal-title":"J Am Coll Radiol"},{"issue":"4","key":"2020110613065748700_ocz032-B79","doi-asserted-by":"crossref","first-page":"440","DOI":"10.1093\/jamia\/ocx140","article-title":"Patient perceptions of receiving test results via online portals: a mixed-methods study","volume":"25","author":"Giardina","year":"2018","journal-title":"J Am Med Inform Assoc"},{"key":"2020110613065748700_ocz032-B80","author":"Office of the National Coordinator for Health Information Technology"},{"key":"2020110613065748700_ocz032-B81","first-page":"e38","article-title":"Viewing laboratory test results online: patients\u2019 actions and reactions","volume":"5","author":"Christensen","year":"2013","journal-title":"J Participat Med"},{"issue":"1\u20133","key":"2020110613065748700_ocz032-B82","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1016\/S1386-5056(02)00070-9","article-title":"The patient clinical information system (PatCIS): technical solutions for and experience with giving patients access to their electronic medical records","volume":"68","author":"Cimino","year":"2002","journal-title":"Int J Med Inform"},{"issue":"6","key":"2020110613065748700_ocz032-B83","doi-asserted-by":"crossref","first-page":"582","DOI":"10.1016\/j.jacr.2015.01.015","article-title":"Access to radiology reports via an online patient portal: experiences of referring physicians and patients","volume":"12","author":"Henshaw","year":"2015","journal-title":"J Am Coll Radiol"},{"key":"2020110613065748700_ocz032-B84","volume-title":"Health IT and Patient Safety: Building Safer Systems for Better Care","author":"Institute of Medicine","year":"2011"},{"key":"2020110613065748700_ocz032-B85","author":"Office of the National Coordinator for Health Information Technology"},{"issue":"10","key":"2020110613065748700_ocz032-B86","doi-asserted-by":"crossref","first-page":"1603.","DOI":"10.1016\/j.socscimed.2011.03.020","article-title":"Time matters - a theoretical and empirical examination of the temporal landscape of a hospital pathology service and the impact of e-health","volume":"72","author":"Georgiou","year":"2011","journal-title":"Soc Sci Med"},{"key":"2020110613065748700_ocz032-B87","doi-asserted-by":"crossref","DOI":"10.1186\/1472-6947-12-68","article-title":"An empirically-derived approach for investigating health information technology: the elementally entangled organisational communication (EEOC) framework","author":"Georgiou","year":"2012","journal-title":"BMC Med Inform Decis Mak"},{"key":"2020110613065748700_ocz032-B88","doi-asserted-by":"crossref","DOI":"10.1186\/1472-6947-9-43","article-title":"An interdisciplinary team communication framework and its application to healthcare \u2018e-teams\u2019 systems design","author":"Kuziemsky","year":"2009","journal-title":"BMC Med Inform Decis Mak"},{"issue":"12","key":"2020110613065748700_ocz032-B89","doi-asserted-by":"crossref","first-page":"1066","DOI":"10.1056\/NEJMp0911734","article-title":"Can electronic clinical documentation help prevent diagnostic errors?","volume":"362","author":"Schiff","year":"2010","journal-title":"N Engl J Med"},{"key":"2020110613065748700_ocz032-B90","volume-title":"Improving Diagnosis in Health Care","year":"2015"},{"issue":"6","key":"2020110613065748700_ocz032-B91","doi-asserted-by":"crossref","first-page":"644","DOI":"10.1016\/j.annemergmed.2013.01.028","article-title":"The impact of computerized provider order entry systems on clinical care and work processes in emergency departments: a systematic review of the quantitative literature","volume":"61","author":"Georgiou","year":"2013","journal-title":"Ann Emerg Med"},{"key":"2020110613065748700_ocz032-B92","article-title":"Evaluation considerations for secondary uses of clinical data: principles for an evidence-based approach to policy and implementation of secondary analysis","author":"Scott","journal-title":"IMIA Yearbook"},{"issue":"6","key":"2020110613065748700_ocz032-B93","doi-asserted-by":"crossref","first-page":"788","DOI":"10.1016\/j.pec.2015.02.011","article-title":"Releasing test results directly to patients: a multisite survey of physician perspectives","volume":"98","author":"Giardina","year":"2015","journal-title":"Patient Educ Couns"},{"key":"2020110613065748700_ocz032-B94","first-page":"148.","article-title":"Patient portals as a means of information and communication technology support to patient-centric care coordination\u2013the missing evidence and the challenges of evaluation: a joint contribution of IMIA WG EVAL and EFMI WG EVAL","volume":"10","author":"Rigby","year":"2015","journal-title":"Yearb Med Inform"},{"issue":"2","key":"2020110613065748700_ocz032-B95","first-page":"6","article-title":"Consumer eHealth - an overview of the research evidence and the implications for future policy","volume":"40","author":"Hordern","year":"2011","journal-title":"Health Inf Manag"},{"issue":"4","key":"2020110613065748700_ocz032-B96","doi-asserted-by":"crossref","first-page":"751","DOI":"10.1136\/amiajnl-2013-002501","article-title":"How outcomes are achieved through patient portals: a realist review","volume":"21","author":"Otte-Trojel","year":"2014","journal-title":"J Am Med Inform Assoc"},{"key":"2020110613065748700_ocz032-B97","doi-asserted-by":"crossref","first-page":"297","DOI":"10.1002\/9780470712184.ch10","volume-title":"Cochrane Handbook for Systematic Reviews","author":"Sterne","year":"2008"},{"key":"2020110613065748700_ocz032-B98","volume-title":"Incorporating Health IT into Workflow Redesign: Request for Information Summary Report","author":"Carayon","year":"2010"}],"container-title":["Journal of the American Medical Informatics Association"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/academic.oup.com\/jamia\/article-pdf\/26\/7\/678\/34151546\/ocz032.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"http:\/\/academic.oup.com\/jamia\/article-pdf\/26\/7\/678\/34151546\/ocz032.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,9,12]],"date-time":"2022-09-12T20:05:48Z","timestamp":1663013148000},"score":1,"resource":{"primary":{"URL":"https:\/\/academic.oup.com\/jamia\/article\/26\/7\/678\/5445904"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,4,11]]},"references-count":98,"journal-issue":{"issue":"7","published-online":{"date-parts":[[2019,4,11]]},"published-print":{"date-parts":[[2019,7,1]]}},"URL":"https:\/\/doi.org\/10.1093\/jamia\/ocz032","relation":{},"ISSN":["1527-974X"],"issn-type":[{"value":"1527-974X","type":"electronic"}],"subject":[],"published-other":{"date-parts":[[2019,7]]},"published":{"date-parts":[[2019,4,11]]}}}