{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,14]],"date-time":"2026-04-14T00:23:52Z","timestamp":1776126232826,"version":"3.50.1"},"reference-count":52,"publisher":"Oxford University Press (OUP)","issue":"6","license":[{"start":{"date-parts":[[2021,8,19]],"date-time":"2021-08-19T00:00:00Z","timestamp":1629331200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"Media Industry Research Foundation of Finland and The Academy of Finland","award":["318416"],"award-info":[{"award-number":["318416"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021,11,12]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>Nonhuman communicators are challenging the prevailing conceptualizations of technology-mediated team communication. Slackbot is a social bot that can be configured to respond to trigger words and, thus, take part in discussions on the platform. A set of 84 bot-related communication episodes were identified from a journalistic team\u2019s Slack messages (N\u2009=\u200945,940) and analyzed utilizing both qualitative content analysis and interaction process analysis (IPA). This integrated mixed-methods analysis revealed novel insights into the micro-level dynamics of human\u2013machine communication in organizational teams. In response to Slackbot\u2019s greetings, acclamations, work-related messages, and relational messages, we identified how the team members respond to the bot, discuss it, and summon it to appear on the platform. Further, the IPA revealed that the bot-related communication episodes are shaped by the bot\u2019s responses toward more socioemotional and personal functions. Findings suggest that a team-configured social bot can manifest and facilitate relational team communication.<\/jats:p>","DOI":"10.1093\/jcmc\/zmab012","type":"journal-article","created":{"date-parts":[[2021,7,6]],"date-time":"2021-07-06T19:12:38Z","timestamp":1625598758000},"page":"343-361","source":"Crossref","is-referenced-by-count":17,"title":["Slacking with the Bot: Programmable Social Bot in Virtual Team Interaction"],"prefix":"10.1093","volume":"26","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8357-3020","authenticated-orcid":false,"given":"Kaisa","family":"Laitinen","sequence":"first","affiliation":[{"name":"Department of Language and Communication Studies, University of Jyv\u00e4skyl\u00e4, P.O. 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