{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,7]],"date-time":"2026-08-07T15:35:30Z","timestamp":1786116930438,"version":"build-2736575974"},"reference-count":26,"publisher":"Oxford University Press (OUP)","issue":"5","license":[{"start":{"date-parts":[[2026,7,31]],"date-time":"2026-07-31T00:00:00Z","timestamp":1785456000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/academic.oup.com\/pages\/standard-publication-reuse-rights"}],"funder":[{"DOI":"10.13039\/501100013348","name":"Innosuisse","doi-asserted-by":"publisher","award":["68999.1"],"award-info":[{"award-number":["68999.1"]}],"id":[{"id":"10.13039\/501100013348","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/100004336","name":"Novartis","doi-asserted-by":"publisher","award":["ABF0F184-D1AA-4A72-A198-461368DC920B"],"award-info":[{"award-number":["ABF0F184-D1AA-4A72-A198-461368DC920B"]}],"id":[{"id":"10.13039\/100004336","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2026,7,31]]},"abstract":"<jats:title>Abstract<\/jats:title>\n                  <jats:sec>\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>To date, traditional primary care practices are often organized around the capacities of one or more physicians. New models of primary care practices involving other health professionals such as advanced practice nurses (APNs) require modified triage models for more adequate patient allocation.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Objective<\/jats:title>\n                    <jats:p>Therefore, a modified triage model was developed, informed by experts and reviewed by stakeholders.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>A convergent mixed-method design with four phases was employed. The study was conducted in Swiss primary care practices. Readiness for change of health professionals working in these primary care practices was surveyed. Triage was reviewed and modified according to expert recommendations, and its feasibility explored in two Delphi rounds with health professionals and stakeholders.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>Health professionals in primary care practices were interested in improving access to care. Observed triage continued to focus primarily on physicians. The modified triage model was viewed to be practicable, offering a potential way to support more systematic allocation of patients to physicians, APNs, and other health professionals depending on the reason for consultation.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions<\/jats:title>\n                    <jats:p>Drawing on international guidelines on triage in primary care practices, expert opinion on who seeks care in these practices, and review by stakeholders led to a modified triage model to include other health professionals than primary care physicians.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Trial Registration<\/jats:title>\n                    <jats:p>This study did not involve patients but focused on triage in primary care practices. Hence, no trial registration was obtained.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1093\/fampra\/cmag062","type":"journal-article","created":{"date-parts":[[2026,7,23]],"date-time":"2026-07-23T11:55:09Z","timestamp":1784807709000},"source":"Crossref","is-referenced-by-count":0,"title":["Expert-informed and stakeholder-reviewed interprofessional triage model for primary care practices: a mixed-method study"],"prefix":"10.1093","volume":"43","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4253-3123","authenticated-orcid":false,"given":"Maya","family":"Zumstein-Shaha","sequence":"first","affiliation":[{"name":"Master of Science in Nursing, Applied Research & Development in Nursing, School of Health Professions, Bern University of Applied Sciences , 3008 Bern ,","place":["Switzerland"]},{"name":"Department of Nursing, Faculty of Health Sciences, University of Witten\/Herdecke , 58455 Witten\/Herdecke ,","place":["Germany"]},{"name":"College of Nursing, Anschutz Medical Center, University of Colorado , Aurora, CO 80045 ,","place":["United States"]},{"name":"Faculty of Health & Social Sciences, University of Bournemouth , Bournemouth BH8 8GP ,","place":["United Kingdom"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Tanja","family":"Siegenthaler","sequence":"additional","affiliation":[{"name":"Master of Science in Nursing, Applied Research & Development in Nursing, School of Health Professions, Bern University of Applied Sciences , 3008 Bern ,","place":["Switzerland"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"C\u00e9cile","family":"JeanRichard","sequence":"additional","affiliation":[{"name":"Master of Science in Nursing, Applied Research & Development in Nursing, School of Health Professions, Bern University of Applied Sciences , 3008 Bern ,","place":["Switzerland"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Charlotte","family":"M\u00fcller","sequence":"additional","affiliation":[{"name":"Master of Science in Nursing, Applied Research & Development in Nursing, School of Health Professions, Bern University of Applied Sciences , 3008 Bern ,","place":["Switzerland"]}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0009-0460-7292","authenticated-orcid":false,"given":"Sophie Karoline","family":"Brandt","sequence":"additional","affiliation":[{"name":"Master of Science in Nursing, Applied Research & Development in Nursing, School of Health Professions, Bern University of Applied Sciences , 3008 Bern ,","place":["Switzerland"]}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"286","published-online":{"date-parts":[[2026,8,6]]},"reference":[{"key":"2026080608444928300_cmag062-B1","volume-title":"Building Primary Care in a Changing Europe: Case Studies. 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