{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:08:16Z","timestamp":1754154496062,"version":"3.41.2"},"reference-count":19,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2003,10,1]],"date-time":"2003-10-01T00:00:00Z","timestamp":1064966400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2003,10,1]]},"abstract":"<jats:p>Currently we are in the middle of the information age, suffering from information overload on the one hand and a lack of knowledge on the other. Enterprise portals (EPs) are seen as the antidote to these problems by becoming more and more the ultimate knowledge management (KM) tool. The current hype about EPs is focused on their application as KM tools. Very little attention is given to other aspects of KM, namely the organisational, human and cultural aspects. The article will provide an overview of the technical and strategic relationship between EPs and KM and illustrate that EPs are only the technology component and should not be mistaken for the essence of KM. What is needed for successful KM in an organisation is not technology alone, but also a knowledge\u2010sharing culture, knowledge\u2010sharing policies, organisational processes, performance measurement and business strategies.<\/jats:p>","DOI":"10.1108\/00012530310486593","type":"journal-article","created":{"date-parts":[[2003,7,22]],"date-time":"2003-07-22T21:07:59Z","timestamp":1058908079000},"page":"234-242","source":"Crossref","is-referenced-by-count":16,"title":["The enterprise portal \u2013 is it knowledge management?"],"prefix":"10.1108","volume":"55","author":[{"given":"Marian","family":"Cloete","sequence":"first","affiliation":[]},{"given":"Retha","family":"Snyman","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2021010523051575600_B1","unstructured":"Bair, J. (1998), The Knowledge Portal: Adding Knowledge to Intranets, Gartner, T\u201006\u20102507, available at: www.gartner.com"},{"key":"key2021010523051575600_B2","unstructured":"Bair, J., Fenn, J., Hunter, R. and Bosik, D. (1997), Foundations for Enterprise Knowledge Management, Gartner, R\u2010400\u2010105, available at: www.gartner.com"},{"key":"key2021010523051575600_B3","unstructured":"Briggs, D. (2000), \u201cMaximizing the knowledge asset value within the enterprise\u201d, DM Direct, available at: www.dmreview.com\/master.cfm?NavID=198& EdID=2146 (accessed 10 April 2002)."},{"key":"key2021010523051575600_B4","unstructured":"Cain, M. (1999), Enterprise Portals: A Publishing Mode, Meta Group, Workgroup Computing Strategies, Delta File no. 837, available at: www.metagroup. com\/cgi\u2010bin\/inetcgi\/jsp\/displayArticle.do?oid=14411"},{"key":"key2021010523051575600_B5","unstructured":"Computer Finance (2001), \u201cKey drivers for portal adoption\u201d, Computer Finance, Vol. 11 No. 10, pp. 1\u20109."},{"key":"key2021010523051575600_B6","unstructured":"Harris, K., Phifer, G. and Hayward, S. (1999b), The Enterprise Portal: Is It Knowledge Management?, Gartner, SPA\u201008\u20108978, available at: www.gartner.com"},{"key":"key2021010523051575600_B7","unstructured":"Harris, K., Fleming, M., Hunter, R., Rosser, B. and Cushman, A. (1999a), The Knowledge Management Scenario: Trends and Directions for 1998\u20102003, Gartner, R\u201007\u20107706, available at: www.gartner.com"},{"key":"key2021010523051575600_B8","unstructured":"Ifrah, E. (2001), \u201cCorporate portals require complete KM strategies\u201d, KMWorld, available at: www.kmworld.com\/publications\/whitepapers\/portals\/ennov.htm (accessed 3 March 2002)."},{"key":"key2021010523051575600_B9","unstructured":"Jacobs, J. (2002), Case Studies: KM in the Real World, Gartner, ITSV\u2010WW\u2010PR\u20100125, available at: www.gartner.com"},{"key":"key2021010523051575600_B10","unstructured":"Morris, H. (1998), \u201cThree waves of information portals for knowledge management\u201d, KMWorld, Vol. 7 No. 1, available at: www.kmworld.com\/publications\/magazine\/index.cfm?action=readarticle&article (accessed 22 August 2001)."},{"key":"key2021010523051575600_B11","doi-asserted-by":"crossref","unstructured":"O\u2019Dell, C. and Grayston, C.J. (1998), If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice, The Free Press, New York, NY.","DOI":"10.2307\/41165948"},{"key":"key2021010523051575600_B12","unstructured":"Phifer, G. (1999), Enterprise Management Alert: A Winning e\u2010Business Strategy, Gartner, IGG:IGG\u201010131999, available at: www.gartner.com"},{"key":"key2021010523051575600_B13","unstructured":"Shilakes, C.C. and Tylman, J. (1998), Enterprise Information Portals, Merrill Lynch, as quoted by Joseph Firestone, available at: www.dkms.com\/EIPDF.html (accessed 6 April 2002)."},{"key":"key2021010523051575600_B14","unstructured":"Sveiby, K.\u2010E. (1998), \u201cThe invisible balance sheet\u201d, available at: www.sveiby.com\/articles\/IntangAss\/denosynl.htm (accessed 25 September 2002)."},{"key":"key2021010523051575600_B15","unstructured":"Taylor Small, C. and Tatalias, J. (2000), \u201cKnowledge management model guides KM process\u201d, The Edge Newsletter, available at: www.mitre.org\/pubs\/edge\/april_00.htm (accessed 7 April 2002)."},{"key":"key2021010523051575600_B16","unstructured":"Temkin, L. (2001), \u201cKnowledge operations accenture\u201d, Interview."},{"key":"key2021010523051575600_B17","unstructured":"Watson, J. (2000), \u201cUnderstanding portals and KM\u201d, Information Management Journal, Vol. 34 No. 3, pp. 18\u201022."},{"key":"key2021010523051575600_B18","unstructured":"Wells, D., Sheina, M. and Harris\u2010Jones, C. (2000), Enterprise Portals: New Strategies for Information Delivery, Ovum, available at: www.ovum.com"},{"key":"key2021010523051575600_B19","unstructured":"Widmayer, K. (2000), \u201cEnterprise information portals and knowledge management\u201d, International Knowledge Management, ITRN 701, Section 7, available at: www.metakm.com\/print.php?sid=265 (accessed 6 April 2002)."}],"container-title":["Aslib Proceedings"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/00012530310486593","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/00012530310486593\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/00012530310486593\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T11:36:27Z","timestamp":1753356987000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/ajim\/article\/55\/4\/234-242\/30684"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2003,10,1]]},"references-count":19,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2003,10,1]]}},"alternative-id":["10.1108\/00012530310486593"],"URL":"https:\/\/doi.org\/10.1108\/00012530310486593","relation":{},"ISSN":["0001-253X"],"issn-type":[{"type":"print","value":"0001-253X"}],"subject":[],"published":{"date-parts":[[2003,10,1]]}}}