{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:08:24Z","timestamp":1754154504230,"version":"3.41.2"},"reference-count":14,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2006,11,1]],"date-time":"2006-11-01T00:00:00Z","timestamp":1162339200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2006,11,1]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this research is to explore usage of the People's Network in Conwy Public Libraries in Wales, concentrating on the motivation for use and users' reaction to general and specific issues related to the People's Network and the library environment.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>A mixture of qualitative and quantitative methods were used to build up a rounded picture of levels of usage as well as the subjective experience of the user. The prime instrument for data gathering was a self\u2010completion questionnaire distributed to 82 users.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>Indicates that usage levels have increased and at times, demand is high. Data gathered as a base for the investigation shows that the computers are being used legitimately and purposefully. Although reactions to the People's Network are overwhelmingly positive, disadvantages such as disruption, lack of privacy, technical problems and having to wait for computers are identified.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>A useful exercise in measuring the reaction to the People's Network in one library authority, complementing similar studies in other public library authorities.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>This paper offers methods for evaluating user reaction to service development and highlights problems and solutions to the introduction of the People's Network in one library authority in Wales.<\/jats:p><\/jats:sec>","DOI":"10.1108\/00012530610713614","type":"journal-article","created":{"date-parts":[[2007,1,15]],"date-time":"2007-01-15T11:25:26Z","timestamp":1168860326000},"page":"537-552","source":"Crossref","is-referenced-by-count":1,"title":["Users' experiences of the People's Network workstations in Conwy Public Libraries"],"prefix":"10.1108","volume":"58","author":[{"given":"Ruth","family":"Roberts","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Geraint","family":"Evans","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022020220235187800_b1","unstructured":"Audit Commission (2002), Audit Commission Building Better Library Services: Learning from Audit, Inspection and Research, Audit Commission, London."},{"key":"key2022020220235187800_b2","unstructured":"Bexley Council (2004), People's Network User Consultation Survey June\u2010July 2004, Bexley Council Libraries and Community Information, Bexley, available at: www.bexley.gov.uk\/service\/lib\u2010PNconsultationreport.pdf (accessed 6 May 2006)."},{"key":"key2022020220235187800_b3","unstructured":"Brophy, P. (2002), The People's Network: A Turning Point for Public Libraries, First Findings. Resource: The Council for Museums, Archives and Libraries, London, available at: www.mla.gov.uk\/resources\/assets\/\/P\/pnreport_pdf_4288.pdf (accessed 6 May 2006)."},{"key":"key2022020220235187800_b4","unstructured":"Brophy, P. (2004), The People's Network: Moving Forward, Museums, Libraries and Archives, London, available at: www.mla.gov.uk\/resources\/assets\/\/I\/id1414rep_pdf_4287.pdf (accessed 6 May 2006)."},{"key":"key2022020220235187800_b5","unstructured":"CABE (2003), Better Public Libraries, Commission for Architecture and the Built Environment, London, available at: www.cabe.org.uk\/AssetLibrary\/2151.pdf (accessed 6 May 2006)."},{"key":"key2022020220235187800_b6","unstructured":"DCMS (2003), Framework for the Future: Action Plan 2004\u20102006, Department for Culture, Media and Sport, London, available at: www.mla.gov.uk\/resources\/assets\/\/F\/fff_ap2004_pdf_6668.pdf (accessed 6 May 2006)."},{"key":"key2022020220235187800_b7","unstructured":"Denbighshire County Council (2003), Denbighshire County Council The People's Network: User Survey, Denbighshire County Council, Denbigh."},{"key":"key2022020220235187800_b8","unstructured":"Hillingdon (2003), The People's Network: ICT User Survey, London Borough of Hillingdon, London, available at: www.hillingdon.gov.uk\/education\/library\/reports\/pnreport.pdf (accessed 6 May 2006)."},{"key":"key2022020220235187800_b9","unstructured":"LIC (1997), New Library: The People's Network, Library and Information Commission, London, available at: www.ukoln.ac.uk\/services\/lic\/newlibrary\/contents.html (accessed 6 May 2006)."},{"key":"key2022020220235187800_b10","unstructured":"LIC (1998), the New Library Network: A Report to Government\/Library and Information, Library and Information Commission, London."},{"key":"key2022020220235187800_b11","unstructured":"Richmond upon Thames (2002), Richmond upon Thames The People's Network: User Survey, London Borough of Richmond on Thames, London."},{"key":"key2022020220235187800_b13","unstructured":"Sommerlad, E., Child, C., Ramsden, C. and Kelleher, J. (2004), Evaluation of the People's Network and ICT Training for Public Library Staff Programme, Big Lottery Fund, London, available at: www.nof.org.uk\/documents\/live\/8130p__Peoples_network_evaluation_summary.pdf (accessed 6 May 2006)."},{"key":"key2022020220235187800_b12","unstructured":"Sommerlad, E., Child, C., Ramsden, C., Barkat, S. and Kelleher, J. (2003), Evaluation of the People's Network and ICT Training for Public Library Staff Programme, Interim Report, New Opportunities Fund, London, available at: www.nof.org.uk\/documents\/live\/2636p__ICT_eval.pdf (accessed 6 May 2006)."},{"key":"key2022020220235187800_b14","unstructured":"Wood, H., Bellini, F. and Fernandex, D. (2004), The People's Network: ICT User Survey, London Borough of Hillingdon, London, available at: www.hillingdon.gov.uk\/education\/library\/reports\/pnreport.pdf (accessed 6 May 2006)."}],"container-title":["Aslib Proceedings"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/00012530610713614","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/00012530610713614\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/00012530610713614\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T11:36:47Z","timestamp":1753357007000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/ajim\/article\/58\/6\/537-552\/125629"}},"subtitle":[],"editor":[{"given":"Lucy A.","family":"Tedd","sequence":"first","affiliation":[],"role":[{"role":"editor","vocabulary":"crossref"}]}],"short-title":[],"issued":{"date-parts":[[2006,11,1]]},"references-count":14,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2006,11,1]]}},"alternative-id":["10.1108\/00012530610713614"],"URL":"https:\/\/doi.org\/10.1108\/00012530610713614","relation":{},"ISSN":["0001-253X"],"issn-type":[{"type":"print","value":"0001-253X"}],"subject":[],"published":{"date-parts":[[2006,11,1]]}}}