{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,9,13]],"date-time":"2025-09-13T16:31:10Z","timestamp":1757781070503,"version":"3.41.2"},"reference-count":18,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2011,9,20]],"date-time":"2011-09-20T00:00:00Z","timestamp":1316476800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,9,20]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>This paper aims to show that there has been a rise in the development of local information systems in recent years. However, little research exists on users' perspectives of the value they obtain from these systems. This paper seeks to directly address this issue.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>A case study approach was employed. The system selected for the case study was the Milton Keynes intelligence (MKi) Observatory, which is managed by Milton Keynes Council. Interviews with key staff involved in the system's development were undertaken to examine the reasons for the development of a local information system. A survey with the system's users provided insight into its use and value.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The paper found that, although the MKi Observatory is of significant value to users, they experience difficulty in finding data and information and in the use and interpretation of statistical and mapping data. There is a lack of awareness of the importance and use of metadata associated with resources in the system. Implications for the development of other similar systems are outlined.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The study identifies how the MKi Observatory local information system may better facilitate the exchange of data and information to its users. Such research is essential if the full potential of these systems is to be realised and to identify how they may better meet the needs of their users. Implications for other similar systems were also elicited, so that the value of this study and its findings can be used by other local information systems, or those considering the development of such a system.<\/jats:p><\/jats:sec>","DOI":"10.1108\/00012531111165003","type":"journal-article","created":{"date-parts":[[2011,9,24]],"date-time":"2011-09-24T07:18:12Z","timestamp":1316848692000},"page":"533-548","source":"Crossref","is-referenced-by-count":4,"title":["The use and value of local information systems"],"prefix":"10.1108","volume":"63","author":[{"given":"Alefiyah","family":"Oakford","sequence":"first","affiliation":[]},{"given":"Peter","family":"Williams","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022031519532561100_b20","doi-asserted-by":"crossref","unstructured":"Bergman, M.M. (2008), Advances in Mixed Methods Research, Sage, Los Angeles, CA.","DOI":"10.4135\/9780857024329"},{"key":"key2022031519532561100_b1","unstructured":"Communities and Local Government (2008), Communities in Control: Real People, Real Power, Department for Communities and Local Government, London, 08LGSR05402 (Cm 7427), available at: www.communities.gov.uk\/documents\/communities\/pdf\/886045.pdf (accessed 8 June 2011)."},{"key":"key2022031519532561100_b2","unstructured":"Darlow, A., Hawtin, M. and Jassi, S. (2008), Reporting Performance Information to Citizens, Department for Communities and Local Government, London, 08 NRAD 05383, available at: www.communities.gov.uk\/documents\/communities\/pdf\/35.pdf (accessed 8 June 2011)."},{"key":"key2022031519532561100_b3","unstructured":"Data for Neighbourhoods and Regeneration, Data Sources and LIS (2008), Local Information Systems: All Regions, available at: www.data4nr.net\/local\u2010information\u2010systems\/all\/ (accessed 8 June 2011)."},{"key":"key2022031519532561100_b4","unstructured":"Department for Communities and Local Government (2006), The Local Government White Paper: Strong and Prosperous Communities, Department for Communities and Local Government, London, Volume 1. Cm 6939\u2010I, available at: www.communities.gov.uk\/documents\/localgovernment\/pdf\/152456.pdf (accessed 8 June 2011)."},{"key":"key2022031519532561100_b5","unstructured":"Department for Education and Skills (2004), Data Sharing Project: Findings and Recommendations, Department for Education and Skills, London, available at: www.egovmonitor.com\/reports\/rep11649.doc (accessed 8 June 2011)."},{"key":"key2022031519532561100_b6","unstructured":"eGovernment Unit (2005), Geographic Information: An Analysis of Interoperability and Information Sharing in the United Kingdom, Cabinet Office, London, available at: http:\/\/interim.cabinetoffice.gov.uk\/media\/258633\/Geographic%20final%20251105.pdf (accessed 8 June 2011)."},{"key":"key2022031519532561100_b7","unstructured":"Errington, G.W. (2003), Observatory Business Proposal, Milton Keynes Council, Milton Keynes (internal document)."},{"key":"key2022031519532561100_b9","doi-asserted-by":"crossref","unstructured":"Foley, P., Alfonso, X. and Al Sakka, M. (2006), \u201cInformation sharing for social inclusion in England: a review of activities, barriers and future directions\u201d, Journal of Information, Communication and Ethics in Society, Vol. 4 No. 4, pp. 191\u2010203, available at: www.emeraldinsight.com\/journals.htm?articleid=1621565 (accessed 8 June 2011).","DOI":"10.1108\/14779960680000292"},{"key":"key2022031519532561100_b10","unstructured":"Foley, P., Alfonso, X. and Wiseman, I. (2007), Local Information Systems: A Review of Their Role, Characteristics and Benefits, Department for Communities and Local Government, London, 06LDR0437\/a, available at: www.communities.gov.uk\/documents\/communities\/pdf\/324177.pdf (accessed 8 June 2011)."},{"key":"key2022031519532561100_b8","unstructured":"Foley, P., Alfonso, X., Fisher, J. and Bradbrook, G. (2005), e\u2010Government: Reaching Socially Excluded Groups?, Improvement and Development Agency, London, available at: www.idea.gov.uk\/idk\/aio\/1123803 (accessed 8 June 2011)."},{"key":"key2022031519532561100_b11","unstructured":"Health Service Journal (2009), \u201cLocal profile: Milton Keynes, I can see clearly now\u201d, Health Service Journal, pp. 12\u201013, supplement, available at: www.hsj.co.uk\/Journals\/2\/Files\/2009\/6\/24\/Information%20for%20Improvement.pdf (accessed 8 June 2011)."},{"key":"key2022031519532561100_b12","unstructured":"Johnstone, D., Johnstone, S. and Gurrard, S. 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