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Drawing on the core premises of contemporary practice theory to ground the methodological and theoretical perspectives, the aim of this paper is to provide the initial \u201cinside\u201d view of traditional public library face\u2010to\u2010face reference work from a practice\u2010based perspective.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>The paper includes an ethnographic case study of face\u2010to\u2010face reference service in four branches of one urban public library involving 170 hours of participant observation, 24 hours of unobtrusive observation, 480 reference interactions, and 28 participant interviews and analysis of policy documents.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>This analysis highlights the structuring and mediating role of objects in the enactment of reference work. A practice\u2010based typology of reference interactions is introduced which characterizes the types of questions asked, knowledge processes in action, interpersonal communication style and mode of practice. The collective organizing actions of reference work are unpackaged in a non\u2010hierarchical or flattened plane that recognizes the key actors and dynamics of the practice as it endures across time and space.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>Evidence and an approach are introduced to support re\u2010conceptualizing public library reference work as an epistemic practice.<\/jats:p><\/jats:sec>","DOI":"10.1108\/00220411311300057","type":"journal-article","created":{"date-parts":[[2013,3,7]],"date-time":"2013-03-07T09:26:06Z","timestamp":1362648366000},"page":"214-242","source":"Crossref","is-referenced-by-count":24,"title":["Interpreting reference work with contemporary practice theory"],"prefix":"10.1108","volume":"69","author":[{"given":"Mary F.","family":"Cavanagh","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022012120315772300_b1","doi-asserted-by":"crossref","unstructured":"Bates, M.J. 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