{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,8]],"date-time":"2026-04-08T02:48:09Z","timestamp":1775616489537,"version":"3.50.1"},"reference-count":12,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2000,2,1]],"date-time":"2000-02-01T00:00:00Z","timestamp":949363200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2000,2,1]]},"abstract":"<jats:p>Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its business performance. Organizations are realizing that knowledge is a crucial resource for organizations and it should be managed judiciously. Organizations need to harness knowledge not only to stay competitive, but also to become innovative. KM requires a major shift in organizational culture and a commitment at all levels of a firm to make it work. Through a supportive organizational climate, ideally, through effective KM, an organization can bring its entire organizational learning and knowledge to bear on any problem, anywhere in the world, at anytime<\/jats:p>","DOI":"10.1108\/02635570010273018","type":"journal-article","created":{"date-parts":[[2002,7,28]],"date-time":"2002-07-28T18:52:34Z","timestamp":1027882354000},"page":"17-21","source":"Crossref","is-referenced-by-count":302,"title":["Knowledge management: practices and challenges"],"prefix":"10.1108","volume":"100","author":[{"given":"Babita","family":"Gupta","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Lakshmi S.","family":"Iyer","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jay E.","family":"Aronson","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022021519591667800_B1","unstructured":"Davenport, T.H. (1994), \u201cSaving ITU\u2019s soul: human\u2010centered information management\u201d, Harvard Business Review, March\u2010April, pp. 54\u201062."},{"key":"key2022021519591667800_B2","unstructured":"Davenport, T.H. and Prusak, L. (1998), Working Knowledge: How Organizations Manage What They Know, Harvard Business School Press, Boston, MA."},{"key":"key2022021519591667800_B3","doi-asserted-by":"crossref","unstructured":"Demarest, M. (1997), \u201cUnderstanding knowledge management\u201d, Long Range Planning, Vol. 30 No. 3, pp. 374\u201084.","DOI":"10.1016\/S0024-6301(97)90250-8"},{"key":"key2022021519591667800_B4","unstructured":"Elliott, S. (1996), \u201cAPQC conference attendees discover the value and enablers of a successful KM program\u201d, Knowledge Management in Practice, Vol. 5, December 1996\/January 1997, pp. 1\u20108."},{"key":"key2022021519591667800_B5","unstructured":"Goldman, J., Nagel R. and Preiss, K. (1994), Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer,  Van Nostrand Reinhold, New York, NY."},{"key":"key2022021519591667800_B6","doi-asserted-by":"crossref","unstructured":"Lloyd, B. (1996) \u201cKnowledge management: the key to long\u2010term organizational success\u201d, Long Range Planning, Vol. 29 No. 4, pp. 576\u201080.","DOI":"10.1016\/0024-6301(96)00052-0"},{"key":"key2022021519591667800_B7","doi-asserted-by":"crossref","unstructured":"Nonaka, I and Takeuchi, H. (1995), The Knowledge\u2010creating Company: How Japanese Companies Create the Dynamics of Innovation, Oxford University Press, New York, NY.","DOI":"10.1016\/0024-6301(96)81509-3"},{"key":"key2022021519591667800_B8","unstructured":"Polanyi, M. (1958), Personal Knowledge, University of Chicago Press, Chicago, IL."},{"key":"key2022021519591667800_B9","unstructured":"Polanyi, M. (1966), The Tacit Dimension, Routledge & Kegan Paul, London."},{"key":"key2022021519591667800_B10","unstructured":"Shukla, M. (1997), Competing through Knowledge: Building a Learning Organization, Sage, London."},{"key":"key2022021519591667800_B11","unstructured":"Wiig, K.M. (1993), Knowledge Management Foundations, Schema Press, TX."},{"key":"key2022021519591667800_B12","doi-asserted-by":"crossref","unstructured":"Wiig, K.M. (1997), \u201cKnowledge management: where did it come from and where will it go?\u201d, Expert Systems With Applications, Vol. 13  No. 1, pp. 1\u201014.","DOI":"10.1016\/S0957-4174(97)00018-3"}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/02635570010273018","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635570010273018\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635570010273018\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:36:50Z","timestamp":1753400210000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/100\/1\/17-21\/391296"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2000,2,1]]},"references-count":12,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2000,2,1]]}},"alternative-id":["10.1108\/02635570010273018"],"URL":"https:\/\/doi.org\/10.1108\/02635570010273018","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2000,2,1]]}}}