{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:53:09Z","timestamp":1754157189030,"version":"3.41.2"},"reference-count":19,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2001,2,1]],"date-time":"2001-02-01T00:00:00Z","timestamp":980985600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2001,2,1]]},"abstract":"<jats:p>As part of the business strategy in a competitive environment, for an organization to induct information technology (IT) appropriately, business process reengineering (BPR) must be conducted. We propose a process that incorporates both management information systems and strategic management concepts for the IT induction. First, we develop a business competition strategy based on Porter\u2019s five competitive forces; second, using concepts developed in the field of information systems the business processes are reengineered to improve effectiveness and efficiency; and finally, IT strategy is developed to achieve these goals. A real\u2010life case in the food service industry is used to illustrate this process.<\/jats:p>","DOI":"10.1108\/02635570110365961","type":"journal-article","created":{"date-parts":[[2002,7,28]],"date-time":"2002-07-28T18:46:58Z","timestamp":1027882018000},"page":"13-20","source":"Crossref","is-referenced-by-count":6,"title":["IT induction in the food service industry"],"prefix":"10.1108","volume":"101","author":[{"given":"P.","family":"Pete Chong","sequence":"first","affiliation":[]},{"given":"Ye\u2010Sho","family":"Chen","sequence":"additional","affiliation":[]},{"given":"Jason","family":"Chou\u2010Hong Chen","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022031220153079400_B1","doi-asserted-by":"crossref","unstructured":"Boehm, B.W. (1987), \u201cImproving software productivity\u201d, Computer, September, pp. 43\u201057.","DOI":"10.1109\/MC.1987.1663694"},{"key":"key2022031220153079400_B2","unstructured":"Chen, J.C.H., Chong, P. and Chen, Y.S. 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(1984), \u201cBalancing the \u2018family\u2019 and the \u2018business\u2019\u201d, Family Business Horizons, Vol. 27 No. 2, pp. 16\u201021.","DOI":"10.1016\/0007-6813(84)90004-1"},{"key":"key2022031220153079400_B10","doi-asserted-by":"crossref","unstructured":"Kasavana, M.L. (1994), \u201cComputers and multiunit food\u2010service operations\u201d, The Cornell H.R.A. Quarterly, June, pp. 72\u201080.","DOI":"10.1177\/001088049403500317"},{"key":"key2022031220153079400_B11","doi-asserted-by":"crossref","unstructured":"Kelly, T.J., Kiefer, N.M. and Burdett, K. (1994), \u201cA demand\u2010based approach to menu pricing\u201d, The Cornell H.R.A. Quarterly, February,  pp. 48\u201052.","DOI":"10.1016\/0010-8804(94)90064-7"},{"key":"key2022031220153079400_B12","unstructured":"Kroenke, D. (1999), Database Processing: Fundamentals, Design, and Implementation, 7th ed., Prentice Hall Englewood Cliffs, NJ,  p. 88."},{"key":"key2022031220153079400_B13","unstructured":"McWilliams, B. 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