{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:53:19Z","timestamp":1754157199017,"version":"3.41.2"},"reference-count":8,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2004,4,1]],"date-time":"2004-04-01T00:00:00Z","timestamp":1080777600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004,4,1]]},"abstract":"<jats:p>The 2001 reform of the France basic law on financial legislation defines a new framework for the monitoring of public policies based on the evaluation of outputs and outcomes rather than resources allocations through a classical budgeting process. A new monitoring process is under design, based on the balanced scorecard method, aiming at achieving consistency between three levels. The reliability of these processes depends on the management of flows of strategic information. According to the double\u2010loop organizational learning theory, the single loop learning deals with the management of the policy by the agency and answers the question \u201cAre things getting done right and delivering the expected outputs?\u201d. Double loop learning deals with the gap between outputs and outcomes and answers the question \u201cAre we doing the right things?\u201d, implying the revision of the governing variables themselves. Informations flows and measurement systems are in those cases very different. The paper is based on a survey carried out within the French administration in 2001 on the management of public policies by agencies. Comparing the current perspectives with the state of the art, analyzing case studies, the paper draws the future directions for the management of information in the strategic management of public policies and agencies.<\/jats:p>","DOI":"10.1108\/02635570410525753","type":"journal-article","created":{"date-parts":[[2004,4,6]],"date-time":"2004-04-06T19:43:58Z","timestamp":1081280638000},"page":"201-208","source":"Crossref","is-referenced-by-count":15,"title":["Rethinking the management of information in the strategic monitoring of public policies by agencies"],"prefix":"10.1108","volume":"104","author":[{"given":"Claude","family":"Rochet","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022020620222050000_B1","unstructured":"Rochet, C.l. (2002a), Strategic Monitoring of Policy Implementation by Public Establishment, Experts, Meeting on Distributed Public Governance, OECD, Paris, March."},{"key":"key2022020620222050000_B2","doi-asserted-by":"crossref","unstructured":"Argyris, C. (1982), \u201cThe executive mind and double\u2010loop learning\u201d, Organizational Dynamics, American Management Associations, New York, NY.","DOI":"10.1016\/0090-2616(82)90002-X"},{"key":"key2022020620222050000_B3","unstructured":"Argyris, C. and Sch\u00f6n, D. (1974), Theory in Practice: Increasing Professional Effectiveness, Jossey\u2010Bass, San Francisco, CA."},{"key":"key2022020620222050000_B4","unstructured":"Argyris, C. and Sch\u00f6n, D. (1978), Organizational Learning: A Theory of Action Perspective, McGraw\u2010Hill, New York, NY."},{"key":"key2022020620222050000_B5","unstructured":"Gasho, L.M. and Salterio, S. (1998), The Balanced Scorecard: Judgemental Effects of Information Organization and Diversity, World Publishing Co., Cleveland, OH."},{"key":"key2022020620222050000_B6","unstructured":"Kaplan, R. (1999), The Balanced Scorecard for Public\u2010Sector Organisations, Balanced Scorecard Report, HBS, Boston, MA."},{"key":"key2022020620222050000_B7","unstructured":"Kaplan, R. and Norton, D. (2001), Comment utiliser le tableau de bord prospectif, \u00c9ditions d\u2019organisation, Paris."},{"key":"key2022020620222050000_B8","unstructured":"Rochet, C.l. (2002b), La mise en ouvre des politiques publiques par les \u00e9tablissements publics nationaux, DIRE, Paris."}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635570410525753\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635570410525753\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:37:20Z","timestamp":1753400240000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/104\/3\/201-208\/180275"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004,4,1]]},"references-count":8,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2004,4,1]]}},"alternative-id":["10.1108\/02635570410525753"],"URL":"https:\/\/doi.org\/10.1108\/02635570410525753","relation":{},"ISSN":["0263-5577"],"issn-type":[{"type":"print","value":"0263-5577"}],"subject":[],"published":{"date-parts":[[2004,4,1]]}}}