{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,9,19]],"date-time":"2025-09-19T09:06:22Z","timestamp":1758272782460,"version":"3.41.2"},"reference-count":32,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2004,8,1]],"date-time":"2004-08-01T00:00:00Z","timestamp":1091318400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004,8,1]]},"abstract":"<jats:p>The much\u2010heralded provision of enterprise resource planning (ERP) and customer relationship management (CRM) applications via hosting houses has been deemed to have failed. Many investigations have taken place, most of which have analysed the failure from the customer perspective, trying to understand why the end\u2010user did not endorse the application service provision (ASP) model. This paper examines the ASP value chain and identifies the winners and risk takers within it. The supply side of ASPs is analysed and an alternative model for ASP adoption propagated.<\/jats:p>","DOI":"10.1108\/02635570410543762","type":"journal-article","created":{"date-parts":[[2004,7,22]],"date-time":"2004-07-22T00:21:55Z","timestamp":1090455715000},"page":"450-456","source":"Crossref","is-referenced-by-count":13,"title":["Propagation of an alternative enterprise service application adoption model"],"prefix":"10.1108","volume":"104","author":[{"given":"Richard","family":"Fulford","sequence":"first","affiliation":[]},{"given":"Peter E.D.","family":"Love","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022021619472083900_b1","unstructured":"Ambrose, C. (2000), ASPs: What Does an Effective ASP Contract Include?, Gartner Group, available at: www.gartner.com."},{"key":"key2022021619472083900_b2","doi-asserted-by":"crossref","unstructured":"Cannon, R. and Woszczynski, A.B. (2002), \u201cCrises and revolutions in information technology: lessons learned from\u201d, Industrial Management & Data Systems, Vol. 102 No. 5\/6, p. 318.","DOI":"10.1108\/02635570210432019"},{"key":"key2022021619472083900_b4","doi-asserted-by":"crossref","unstructured":"Chandra, C. and Kumar, S. (2001), \u201cEnterprise architectural framework for supply chain integration\u201d, Industrial Management & Data Systems, Vol. 101 No. 6, pp. 290\u2010303.","DOI":"10.1108\/EUM0000000005578"},{"key":"key2022021619472083900_b3","doi-asserted-by":"crossref","unstructured":"Chen, L.\u2010D. and Soliman, K.S. (2002), \u201cManaging IT outsourcing: a value\u2010driven approach to outsourcing using application service providers\u201d, Journal of Logistics and Information Management, Vol. 15 No. 3, pp. 180\u201091.","DOI":"10.1108\/09576050210426733"},{"key":"key2022021619472083900_b5","unstructured":"Coffman, P. (2000), \u201cASPs ascendant\u201d, Oil and Gas Journal, Fall, pp. 30\u20101."},{"key":"key2022021619472083900_b31","unstructured":"Columbus IT Partners Annual Report (2001\/2002), Published Annual Accounts, available at: www.columbusit.com."},{"key":"key2022021619472083900_b6","unstructured":"Correia, J. (2001), \u201cSanity check on the ASP opportunity update\u201d, 5 March, available at: www.gartner.com."},{"key":"key2022021619472083900_b7","doi-asserted-by":"crossref","unstructured":"Currie, W.L. and Seltsikas, P. (2001), \u201cExploring the supply\u2010side of IT outsourcing: evaluating the emerging role of application service providers\u201d, European Journal of Information Systems, Vol. 10, pp. 123\u201034.","DOI":"10.1057\/palgrave.ejis.3000393"},{"key":"key2022021619472083900_b8","doi-asserted-by":"crossref","unstructured":"Ekanayaka, Y., Currie, W.L. and Seltsikas, P. (2002), \u201cDelivering enterprise resource planning through application service providers\u201d, Journal of Logistics and Information Management, Vol. 15 No. 3, pp. 192\u2010203.","DOI":"10.1108\/09576050210426742"},{"key":"key2022021619472083900_b9","unstructured":"Eschinger, C. (2002), ERP Market in Turmoil: Market Statistics, 2002, executive summary, Gartner Dataquest, available at: www.gartner.com."},{"key":"key2022021619472083900_b10","unstructured":"Eschinger, C. (2003), Prediction 2003: The ERP Market Readies for a Rebound, Gartner Dataquest, available at: www.gartner.com."},{"key":"key2022021619472083900_b32","unstructured":"Gehling, R.C. (2002), \u201cDevelopment of general Application Service Provider\u201d, PhD thesis, Proquest."},{"key":"key2022021619472083900_b12","unstructured":"Holohan, M. (2000), \u201cApplication service providers\u201d, Computer World, Vol. 34 No. 37, p. 70."},{"key":"key2022021619472083900_b13","unstructured":"International Data Corporation (IDC) (2000), International Conference on Managing and Growing a World\u2010Class ASP Business, San Francisco, CA, 4\u20106 April."},{"key":"key2022021619472083900_b14","unstructured":"Lavery, R. (2001), \u201cThe ABCs of ASPs\u201d, Strategic Finance, Vol. 82 No. 11, pp. 47\u201051."},{"key":"key2022021619472083900_b15","unstructured":"Liebmann, L. (2001), \u201cTactical outsourcing: a smart play in uncertain times\u201d, Communication News, Vol. 38 No. 12, p. 50."},{"key":"key2022021619472083900_b16","doi-asserted-by":"crossref","unstructured":"Lonsdale, C. and Cox, A. (2000), \u201cThe historical development of outsourcing: the latest fad?\u201d, Industrial Management & Data Systems, Vol. 100 No. 9, p. 444.","DOI":"10.1108\/02635570010358384"},{"key":"key2022021619472083900_b17","unstructured":"McCarthy, T. 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(2000), \u201cASPs can assist compliance efforts\u201d, Health\u2010care Financial Management, Vol. 54 No. 9, p. 72."},{"key":"key2022021619472083900_b22","unstructured":"Rosso, C. (2001), \u201cWorth the risk? You decide\u201d, California CPA, Vol. 70 No. 1, p. 23."},{"key":"key2022021619472083900_b23","doi-asserted-by":"crossref","unstructured":"Soliman, F. and Youssef, M.A. (2003), \u201cInternet\u2010based e\u2010commerce and its impact on manufacturing and business operations\u201d, Industrial Management & Data Systems, Vol. 103 No. 8, pp. 546\u201052.","DOI":"10.1108\/02635570310497594"},{"key":"key2022021619472083900_b24","doi-asserted-by":"crossref","unstructured":"Sommer, R.A. (2003), \u201cBusiness process flexibility: a driver for outsourcing\u201d, Industrial Management & Data Systems, Vol. 103 No. 3, pp. 177\u201083.","DOI":"10.1108\/02635570310465652"},{"key":"key2022021619472083900_b25","unstructured":"Sullivan, T.L.M. (2002), \u201cA second chance for outsourcing: the emergence of Web services looks to be a life preserver for the foundering hosted application business model\u201d, Information Age, April\/May, pp. 20\u201047."},{"key":"key2022021619472083900_b26","unstructured":"Swift, B. (2001), \u201cMaking sense of application service providers, part one: business computing comes full circle\u201d, Risk Management, Vol. 48 No. 7, pp. 21\u20104."},{"key":"key2022021619472083900_b28","unstructured":"Turby, K. (2002), \u201cFinding the value proposition in the ASP business model\u201d, The CPA Journal, Vol. 72 No. 3, pp. 73\u20104."},{"key":"key2022021619472083900_b34","unstructured":"Tyler, G. (2001), \u201cThe ASP's bit can be fatal\u201d, Management Services."},{"key":"key2022021619472083900_b35","unstructured":"Vellotti, J. (2001), \u201cOutsourced software\u201d, PC Magazine."},{"key":"key2022021619472083900_b29","unstructured":"Zimmerman, E.W.  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