{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:52:50Z","timestamp":1754157170551,"version":"3.41.2"},"reference-count":22,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2008,2,1]],"date-time":"2008-02-01T00:00:00Z","timestamp":1201824000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2008,2,1]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The overall purpose of this paper is to analyze variables that influence how top financial executives view their return on information technology (IT) investment in their organizations. Specifically, relationships between a series of independent variables are measured against the dependent variable overall return on its technology investment. The goal is to determine what contributes to IT success in an organization so that all organizations can focus attention where needed and improve their IT operations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>An analysis of secondary data obtained from the 2003 Financial Executives International (FEI) comprehensive survey\u2010based research on technology issues for financial executives was conducted. The study was carried out by the FEI and Computer Sciences Corporation. Regression analysis and other statistical methods were used.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The findings suggest that overall information return is rated medium to high by top financial executives. Variables that significantly and positively affect return include: progress on number one IT issue, seeing IT as a competitive advantage, and IT as a core competency. In addition, though just having an information systems (IS) strategic plan is a significant variable, if there is a plan and it is aligned with the overall corporate strategy, then this variable is positive and significant as well. Most view outsourcing as successful but outsourcing <jats:italic>per se<\/jats:italic> does not add to success.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>The study can be used as a basis for further exploration on the influences on technology success as well as serve as a preliminary model to analyze firm IS. Limitations of the study include that the only group included in the survey were financial executives. Non\u2010response bias is also possible.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>The findings can be used to guide management teams in emphasizing control of the important variables in implementing IS and IT that influence overall corporate returns.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The paper analyzes a large current sample set that empirically reviews a cross\u2010section of major corporations' IS departments and their returns. In addition, it begins to explore the variables influencing overall IS returns.<\/jats:p><\/jats:sec>","DOI":"10.1108\/02635570810844070","type":"journal-article","created":{"date-parts":[[2008,2,2]],"date-time":"2008-02-02T07:06:04Z","timestamp":1201935964000},"page":"43-59","source":"Crossref","is-referenced-by-count":6,"title":["Organizational information systems"],"prefix":"10.1108","volume":"108","author":[{"given":"Alan R.","family":"Peslak","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022031320083569900_b1","doi-asserted-by":"crossref","unstructured":"Bharadwaj, A., Bharadwaj, S. and Knosynski, B. (1999), \u201cInformation technology effects on firm performance as measured by Tobin's q\u201d, Management Science, Vol. 45 No. 6, pp. 1008\u201024.","DOI":"10.1287\/mnsc.45.7.1008"},{"key":"key2022031320083569900_b2","doi-asserted-by":"crossref","unstructured":"Brynjolfsson, E. (1993), \u201cThe productivity paradox of information technology\u201d, Communications of the ACM, Vol. 36 No. 12, pp. 67\u201077.","DOI":"10.1145\/163298.163309"},{"key":"key2022031320083569900_b3","doi-asserted-by":"crossref","unstructured":"Brynjolfsson, E. and Hitt, L. (1996), \u201cParadox lost? Firm\u2010level evidence on the returns to information systems spending\u201d, Management Science, Vol. 42 No. 4, pp. 541\u201058.","DOI":"10.1287\/mnsc.42.4.541"},{"key":"key2022031320083569900_b4","unstructured":"Carr, N. (2003), \u201cIT doesn't matter\u201d, Harvard Business Review, Vol. 81 No. 5, pp. 5\u201012."},{"key":"key2022031320083569900_b5","unstructured":"Demirhan, D. (2005), \u201cFactors affecting investment in IT: a critical review\u201d, Journal of Information Technology Theory and Application (JITTA), Vol. 6 No. 4, pp. 1\u201013."},{"key":"key2022031320083569900_b6","doi-asserted-by":"crossref","unstructured":"Dewan, S. and Kraemer, K. 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(2006), \u201cA lag effect of IT investment on firm performance\u201d, Information Resources Management Journal, Vol. 19 No. 1, pp. 43\u201069.","DOI":"10.4018\/irmj.2006010103"},{"key":"key2022031320083569900_b13","doi-asserted-by":"crossref","unstructured":"Levy, M., Powell, P. and Yetton, P. (2001), \u201cSMEs: aligning IS and the strategic context\u201d, Journal of Information Technology, Vol. 16, pp. 133\u201044.","DOI":"10.1080\/02683960110063672"},{"key":"key2022031320083569900_b14","doi-asserted-by":"crossref","unstructured":"Loh, L. and Venkatraman, N. (1992), \u201cDeterminants of information technology outsourcing: a cross\u2010sectional analysis\u201d, Journal of Management Information Systems, Vol. 9 No. 1, p. 7\u2009+\u2009.","DOI":"10.1080\/07421222.1992.11517945"},{"key":"key2022031320083569900_b16","unstructured":"McCune, J. (1998), \u201cThe productivity paradox\u201d, HRFocus, Vol. 1, pp. 4\u20105."},{"key":"key2022031320083569900_b15","unstructured":"Marchand, D. 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