{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,2]],"date-time":"2025-10-02T05:46:59Z","timestamp":1759384019578,"version":"3.41.2"},"reference-count":24,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2008,2,1]],"date-time":"2008-02-01T00:00:00Z","timestamp":1201824000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2008,2,1]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to discuss the mechanisms inducing a user organization to conform with enterprise resource planning (ERP)\u2010embedded organizational logics and accompanying implementation procedures.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>Based around the notion of technical isomorphism, the authors describe and analyze how ERP\u2010embedded mechanisms work out in a Dutch utility company. Interviews and document analysis were conducted with key informants over a number of years.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The company intentionally and unintentionally self\u2010enforced its steering towards conformation with its ERP\u2010system (SAP) through a number of strategic decisions during the adoption and implementation phases.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>This case study is the first empirical analysis of an ERP implementation through the lens of technical isomorphism. Further validation of this perspective and these case study results can be used to study other ERP vendor industry combinations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>Prior to adoption, ERP users and their \u201cimplementation partners\u201d should analyze intended as well as unintended consequences for their operational processes and organizational design. ERP\u2010embedded organizational logics may be at odds with organizational preferences. If detected early, such mismatches may be corrected.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The paper demonstrates the role of an ERP\u2010provider in enhancing inter\u2010organizational similarities.<\/jats:p><\/jats:sec>","DOI":"10.1108\/02635570810844089","type":"journal-article","created":{"date-parts":[[2008,2,2]],"date-time":"2008-02-02T07:06:33Z","timestamp":1201935993000},"page":"60-69","source":"Crossref","is-referenced-by-count":15,"title":["Technical isomorphism at work: ERP\u2010embedded similarity\u2010enhancing mechanisms"],"prefix":"10.1108","volume":"108","author":[{"given":"Ronald","family":"Batenburg","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jos","family":"Benders","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Heico","family":"van der Blonk","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2022031820140068400_b1","doi-asserted-by":"crossref","unstructured":"Benders, J., Batenburg, R. and Van der Blonk, H. 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