{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,13]],"date-time":"2026-02-13T16:23:41Z","timestamp":1770999821459,"version":"3.50.1"},"reference-count":38,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2009,1,30]],"date-time":"2009-01-30T00:00:00Z","timestamp":1233273600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2009,1,30]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to examine the impact of some organizational information technology (IT) factors (i.e. IT assets, employees' IT skills, IT resources, and satisfaction with legacy IT systems) and their interacting effects with two contingency factors (i.e. organization's size and structure) on enterprise resource planning (ERP) system success.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>Surveys were conducted in two European countries. Respondents came from diverse, private, and industrial organizations. Relevant hypotheses were developed and tested using a structural equation modeling technique.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The analysis supported \u2013 partially or fully \u2013 six of the eight hypotheses formulated. For example, the data indicated strong positive relationships between IT assets and IT resources, on the one hand, and ERP success, on the other. Organization's size and structure were also found to be moderators in some of the relationships. Also, the analysis revealed that satisfaction with legacy IT systems increased with ERP success, which was an unexpected finding.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>This study contributes to the literature, being among the few to investigate the effects of organizational IT factors and their interacting effects with relevant contingency factors in the context of ERP system success. Methodologically, the study utilized a \u201cnon\u2010deterministic\u201d model to facilitate deeper insights into the effects of variables.<\/jats:p><\/jats:sec>","DOI":"10.1108\/02635570910926627","type":"journal-article","created":{"date-parts":[[2009,1,24]],"date-time":"2009-01-24T07:01:40Z","timestamp":1232780500000},"page":"118-137","source":"Crossref","is-referenced-by-count":55,"title":["Interactions between contingency, organizational IT factors, and ERP success"],"prefix":"10.1108","volume":"109","author":[{"given":"Princely","family":"Ifinedo","sequence":"first","affiliation":[]},{"given":"Nazmun","family":"Nahar","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022012920093792300_b1","doi-asserted-by":"crossref","unstructured":"Abdinnour\u2010Helm, S., Lengnick\u2010Hall, M.L. and Lengnick\u2010Hall, C.A. (2003), \u201cPre\u2010implementation attitudes and organizational readiness for implementing an enterprise resource planning system\u201d, European Journal of Operational Research, Vol. 146 No. 2, pp. 258\u201073.","DOI":"10.1016\/S0377-2217(02)00548-9"},{"key":"key2022012920093792300_b2","unstructured":"Al\u2010Mashari, M. (2003), \u201cEnterprise resource planning (ERP) systems: a research agenda\u201d, Industrial Management & Data Systems, Vol. 103 No. 1, pp. 22\u20107."},{"key":"key2022012920093792300_b3","doi-asserted-by":"crossref","unstructured":"Chau, P.Y.K. and Tam, K.Y. (1998), \u201cFactors affecting the adoption of open systems: an exploratory study\u201d, MIS Quarterly, Vol. 21 No. 1, pp. 1\u201021.","DOI":"10.2307\/249740"},{"key":"key2022012920093792300_b5","unstructured":"Chin, W. (1998), \u201cIssues and opinion on structural equation modeling\u201d, MIS Quarterly, Vol. 22 No. 1, pp. vii\u2010xvi."},{"key":"key2022012920093792300_b4","unstructured":"Chin, W.W., Marcolin, B.L. and Newsted, P.R. (1996), \u201cA partial least square latent variable modeling approach for measuring interaction effects: results from a Monte Carlo simulation study and voice mail emotion\/adoption study\u201d, Proceedings of the 17th International Conference on Information Systems, Cleveland, OH."},{"key":"key2022012920093792300_b6","unstructured":"Cohen, J. (1988), Statistical Power Analysis for the Behavioral Sciences, 2nd ed., Lawrence Erlbaum Associates, Hillsdale, NJ."},{"key":"key2022012920093792300_b7","doi-asserted-by":"crossref","unstructured":"Cragg, P.B. and King, M. (1993), \u201cSmall\u2010firm computing: motivators and inhibitors\u201d, MIS Quarterly, Vol. 17 No. 1, pp. 47\u201060.","DOI":"10.2307\/249509"},{"key":"key2022012920093792300_b8","unstructured":"Daft, R.L. (1998), Organization Theory and Design, 6th ed., International Thomson Publishing, Cincinnati, OH."},{"key":"key2022012920093792300_b9","unstructured":"Davenport, T. (1998), \u201cPutting the enterprise into the enterprise system\u201d, Harvard Business Review, Vol. 76 No. 4, pp. 121\u201031."},{"key":"key2022012920093792300_b10","unstructured":"Davenport, T. (2000), Mission Critical, Harvard Business School Press, Boston, MA."},{"key":"key2022012920093792300_b11","doi-asserted-by":"crossref","unstructured":"DeLone, W.H. and McLean, E.R. (1992), \u201cInformation systems success: the quest for the dependable variable\u201d, Information Systems Research, Vol. 3 No. 1, pp. 60\u201095.","DOI":"10.1287\/isre.3.1.60"},{"key":"key2022012920093792300_b12","doi-asserted-by":"crossref","unstructured":"Donaldson, L. (2001), The Contingency Theory of Organizations, Sage, Thousand Oaks, CA.","DOI":"10.4135\/9781452229249"},{"key":"key2022012920093792300_b13","doi-asserted-by":"crossref","unstructured":"Duplaga, E.A. and Astani, M. (2003), \u201cImplementing ERP in manufacturing\u201d, Information System Management, Vol. 20 No. 3, pp. 68\u201075.","DOI":"10.1201\/1078\/43205.20.3.20030601\/43075.8"},{"key":"key2022012920093792300_b14","unstructured":"EC (2003), SME Definition: Commission Recommendation, European Commission, available at: http:\/\/europa.eu.int\/comm\/enterprise\/enterprise_policy\/sme_definition\/index_en.htm (accessed May 4, 2006)."},{"key":"key2022012920093792300_b15","doi-asserted-by":"crossref","unstructured":"Ein\u2010Dor, P. and Segev, E. (1978), \u201cOrganizational context and the success of management information systems\u201d, Management Science, Vol. 24 No. 10, pp. 1064\u201077.","DOI":"10.1287\/mnsc.24.10.1064"},{"key":"key2022012920093792300_b16","doi-asserted-by":"crossref","unstructured":"Fornell, C. and Larcker, D.F. (1981), \u201cEvaluating structural equations models with unobservable variables and measurement error\u201d, Journal of Marketing Research, Vol. 8 No. 1, pp. 39\u201050.","DOI":"10.1177\/002224378101800104"},{"key":"key2022012920093792300_b17","doi-asserted-by":"crossref","unstructured":"Fry, L. (1982), \u201cTechnology\u2010structure research: three critical issues\u201d, Academy of Management Journal, Vol. 25 No. 3, pp. 532\u201052.","DOI":"10.2307\/256078"},{"key":"key2022012920093792300_b18","unstructured":"Gable, G., Sedera, D. and Chan, T. (2003), \u201cEnterprise systems success: a measurement model\u201d, Proceedings of the 24th International Conference on Information Systems, Seattle, WA."},{"key":"key2022012920093792300_b19","doi-asserted-by":"crossref","unstructured":"Hong, K. and Kim, Y. (2002), \u201cThe critical success factors for ERP implementation: an organizational fit perspective\u201d, Information & Management, Vol. 40 No. 1, pp. 25\u201040.","DOI":"10.1016\/S0378-7206(01)00134-3"},{"key":"key2022012920093792300_b20","doi-asserted-by":"crossref","unstructured":"Hunton, J.E., Lippincott, B. and Reck, J.L. (2003), \u201cEnterprise resource planning systems: comparing firm performance of adopter and nonadopters\u201d, International Journal of Accounting Information Systems, Vol. 4, pp. 165\u201084.","DOI":"10.1016\/S1467-0895(03)00008-3"},{"key":"key2022012920093792300_b21","unstructured":"Ifinedo, P. (2006a), \u201cExtending the Gable et al. enterprise systems success measurement model: a preliminary study\u201d, Journal of Information Technology Management, Vol. 17 No. 1, pp. 14\u201033."},{"key":"key2022012920093792300_b22","unstructured":"Ifinedo, P. (2006b), \u201cEnterprise resource planning systems success assessment: an integrative framework\u201d, PhD thesis, Department of Computer Science and Information Systems, University of Jyv\u00e4skyl\u00e4, Jyv\u00e4skyl\u00e4."},{"key":"key2022012920093792300_b23","unstructured":"Ifinedo, P. and Nahar, N. (2006), \u201cQuality, impact and success of ERP systems: a study involving some firms in the Nordic\u2010Baltic region\u201d, Journal of Information Technology Impact, Vol. 6 No. 1, pp. 19\u201046."},{"key":"key2022012920093792300_b24","unstructured":"Laukkanen, S., Sarpola, S. and Hallikainen, P. (2005), \u201cERP system adoption \u2013 does the size matter?\u201d, Proceedings of the 38th Hawaii International Conference on System Sciences, Hawaii."},{"key":"key2022012920093792300_b25","unstructured":"Lawrence, P.R. and Lorsch, J.W. (1967), Organization and Environment, Division of Research, Graduate School of Business Administration, Harvard University, Boston, MA."},{"key":"key2022012920093792300_b26","unstructured":"Lee, S.C. and Lee, H.G. (2004), \u201cThe importance of change management after ERP implementation: an information capability perspective\u201d, Proceedings of the 25th International Conference on Information Systems, Washington, DC."},{"key":"key2022012920093792300_b27","doi-asserted-by":"crossref","unstructured":"Mabert, V.A., Soni, A. and Venkatraman, M.A. (2003), \u201cThe impact of organizational size on enterprise resource planning (ERP) implementation in the US manufacturing sector\u201d, Omega, Vol. 31, pp. 235\u201046.","DOI":"10.1016\/S0305-0483(03)00022-7"},{"key":"key2022012920093792300_b28","unstructured":"Markus, L. and Tanis, C. (2000), \u201cThe enterprise systems experience \u2013 from adoption to success\u201d, in Zmud, R.W. (Ed.), Framing the Domains of IT Research: Glimpsing the Future Through the Past, Pinnaflex Educational Resources, Inc., Cincinnati, OH, pp. 173\u2010207."},{"key":"key2022012920093792300_b29","unstructured":"Martin, M. (1998), \u201cEnterprise resource planning\u201d, Fortune, Vol. 137 No. 2, pp. 149\u201051."},{"key":"key2022012920093792300_b30","unstructured":"Morton, N.A. and Hu, Q. (2004), \u201cThe relationship between organizational structure and enterprise resource planning systems: a structural contingency theory approach\u201d, Proceedings of the 10th Americas Conference on Information Systems, New York, NY."},{"key":"key2022012920093792300_b31","unstructured":"Nunnally, J.C. (1978), Psychometric Theory, 2nd ed., McGraw\u2010Hill, New York, NY."},{"key":"key2022012920093792300_b32","unstructured":"Sammon, D., Adam, F. and Carton, F. (2003), \u201cBenefit realisation through ERP: the re\u2010emergence of data warehousing\u201d, The Electronic Journal of Information Systems Evaluation, Vol. 6 No. 2, pp. 155\u201064."},{"key":"key2022012920093792300_b33","unstructured":"Sedera, D., Gable, G.G. and Chan, T. (2003), \u201cERP success: does organization size matter?\u201d, Proceedings of the 7th Pacific Asian Conference on Information Systems, Adelaide, Australia."},{"key":"key2022012920093792300_b34","unstructured":"Strong, D.M., Volkoff, O. and Elmes, M.B. (2001), \u201cERP systems, task structure, and workarounds in organizations\u201d, Proceedings if the 7th Americas Conference on Information Systems, Boston, MA."},{"key":"key2022012920093792300_b36","doi-asserted-by":"crossref","unstructured":"Venkatraman, N. (1989), \u201cThe concept of fit in strategy research: toward verbal and statistical correspondence\u201d, Academy of Management Review, Vol. 14 No. 3, pp. 423\u201044.","DOI":"10.5465\/amr.1989.4279078"},{"key":"key2022012920093792300_b37","doi-asserted-by":"crossref","unstructured":"Weill, P. and Olson, M.H. (1989), \u201cAn assessment of the contingency theory of management information systems\u201d, Journal of Management Information Systems, Vol. 6 No. 1, pp. 59\u201085.","DOI":"10.1080\/07421222.1989.11517849"},{"key":"key2022012920093792300_b38","doi-asserted-by":"crossref","unstructured":"Willcocks, L.P. and Sykes, R. (2000), \u201cThe role of the CIO and IT function in ERP\u201d, Communications of the ACM, Vol. 43 No. 4, pp. 32\u20108.","DOI":"10.1145\/332051.332065"},{"key":"key2022012920093792300_b35","doi-asserted-by":"crossref","unstructured":"van Everdingen, Y., Hillegersberg, J. and Waarts, E. (2000), \u201cERP adoption by European midsize companies\u201d, Communications of the ACM, Vol. 43 No. 4, pp. 27\u201031.","DOI":"10.1145\/332051.332064"}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/02635570910926627","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635570910926627\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635570910926627\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:38:08Z","timestamp":1753400288000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/109\/1\/118-137\/177051"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2009,1,30]]},"references-count":38,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2009,1,30]]}},"alternative-id":["10.1108\/02635570910926627"],"URL":"https:\/\/doi.org\/10.1108\/02635570910926627","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2009,1,30]]}}}