{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,8]],"date-time":"2026-02-08T17:03:33Z","timestamp":1770570213145,"version":"3.49.0"},"reference-count":45,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2010,2,2]],"date-time":"2010-02-02T00:00:00Z","timestamp":1265068800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2010,2,2]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to identify the key leadership characteristics (in the form of social power) needed in a knowledge\u2010based firm that can influence knowledge workers (KWs) to participate actively in creating, sharing, and using knowledge.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>Data measuring top leaders social power and knowledge management (KM) practices is gathered from 402 KWs representing 180 Multimedia Super Corridor status firms in Malaysia.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The analysis indicates that expert power has a positive influence on the extent of knowledge acquisition and dissemination practices. Legitimate power is found to impede knowledge acquisition practices. Furthermore, reliance on referent power no longer works in a knowledge\u2010based context. Finally, the paper found the impact of coercive, legitimate, and reward power to be contingent on the organizational size.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>Besides leaders potential to influence, there may be other factors that could influence the extent of KM practices in organization. Further, this paper explores the power of top management, which could not be generalized to leaders from middle or lower level management. Future research should address these limitations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>The paper implies that knowledge leaders need to enhance certain bases of power that have the potential to improve the extent of KM practices in organizations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>This paper provides useful insights about the significance of leaders' power bases with emphasis on new approaches needed in knowledge\u2010based organizations.<\/jats:p><\/jats:sec>","DOI":"10.1108\/02635571011008443","type":"journal-article","created":{"date-parts":[[2010,1,23]],"date-time":"2010-01-23T07:01:01Z","timestamp":1264230061000},"page":"134-151","source":"Crossref","is-referenced-by-count":31,"title":["Influencing knowledge workers: the power of top management"],"prefix":"10.1108","volume":"110","author":[{"given":"Sharmila","family":"Jayasingam","sequence":"first","affiliation":[]},{"given":"Mahfooz A.","family":"Ansari","sequence":"additional","affiliation":[]},{"given":"Muhamad","family":"Jantan","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022021320224027400_b1","doi-asserted-by":"crossref","unstructured":"Aguinis, H., Ansari, M.A., Jayasingam, S. and Aafaqi, R. (2008), \u201cPerceived entrepreneurial success and social power\u201d, Management Research, Vol. 6 No. 2, pp. 127\u201043.","DOI":"10.2753\/JMR1536-5433060204"},{"key":"key2022021320224027400_b2","doi-asserted-by":"crossref","unstructured":"Aguinis, H., Nesler, M.S., Hosoda, M. and Tedeschi, J.T. (1994), \u201cThe use of influence tactics in persuasion\u201d, Journal of Social Psychology, Vol. 134, pp. 429\u201038.","DOI":"10.1080\/00224545.1994.9712193"},{"key":"key2022021320224027400_b3","doi-asserted-by":"crossref","unstructured":"Amar, A.D. (2002), Managing Knowledge Workers: Unleashing Innovation and Productivity, Quorum Books, Westport, CT.","DOI":"10.5040\/9798400682254"},{"key":"key2022021320224027400_b4","unstructured":"Ansari, M.A. (1990), Managing People at Work: Leadership Styles and Influence Strategies, Sage, Newbury Park, CA."},{"key":"key2022021320224027400_b5","doi-asserted-by":"crossref","unstructured":"Connelly, C.E. and Kelloway, E.K. (2003), \u201cPredictors of employee's perception of knowledge sharing cultures\u201d, Leadership and Organization Development Journal, Vol. 24 No. 5, pp. 294\u2010301.","DOI":"10.1108\/01437730310485815"},{"key":"key2022021320224027400_b6","doi-asserted-by":"crossref","unstructured":"Crawford, C.B. (2005), \u201cEffects of transformational leadership and organizational position on knowledge management\u201d, Journal of Knowledge Management, Vol. 9 No. 6, pp. 6\u201016.","DOI":"10.1108\/13673270510629927"},{"key":"key2022021320224027400_b7","doi-asserted-by":"crossref","unstructured":"Darroch, J. (2003), \u201cDeveloping a measure of knowledge management behaviors and practices\u201d, Journal of Knowledge Management, Vol. 7, pp. 41\u201054.","DOI":"10.1108\/13673270310505377"},{"key":"key2022021320224027400_b9","doi-asserted-by":"crossref","unstructured":"Desouza, K.C. and Awazu, Y. (2006), \u201cKnowledge management at SMEs. Five peculiarities\u201d, Journal of Knowledge Management, Vol. 10 No. 1, pp. 32\u201043.","DOI":"10.1108\/13673270610650085"},{"key":"key2022021320224027400_b8","doi-asserted-by":"crossref","unstructured":"DeTienne, K.B., Dyer, G., Hoopes, C. and Harris, S. (2004), \u201cToward a model of effective knowledge management and directions for future research: culture, leadership, and CKOs\u201d, Journal of Leadership and Organizational Studies, Vol. 10 No. 4, pp. 26\u201043.","DOI":"10.1177\/107179190401000403"},{"key":"key2022021320224027400_b10","doi-asserted-by":"crossref","unstructured":"Elangovan, A.R. and Jia, L.X. (2000), \u201cEffects of perceived power of supervisor on subordinate work attitudes\u201d, Leadership and Organization Development Journal, Vol. 21, pp. 319\u201028.","DOI":"10.1108\/01437730010343095"},{"key":"key2022021320224027400_b11","unstructured":"EPU (2009), Knowledge Content in Key Economic Sectors in Malaysia: Phase II, Economic Planning Unit, Prime Minister's Department Malaysia, Putrajaya."},{"key":"key2022021320224027400_b12","doi-asserted-by":"crossref","unstructured":"Farmer, S. and Aguinis, H. (2005), \u201cAccounting for subordinate perceptions of supervisor power: an identity\u2010dependence model\u201d, Journal of Applied Psychology, Vol. 90, pp. 1069\u201083.","DOI":"10.1037\/0021-9010.90.6.1069"},{"key":"key2022021320224027400_b13","doi-asserted-by":"crossref","unstructured":"Fiol, C.M., O'Connor, E.J. and Aguinis, H. (2001), \u201cAll for one and one for all? The development and transfer of power across organizational levels\u201d, Academy of Management Review, Vol. 26, pp. 224\u201042.","DOI":"10.5465\/amr.2001.4378017"},{"key":"key2022021320224027400_b14","doi-asserted-by":"crossref","unstructured":"Forstenlechner, I. and Lettice, F. (2007), \u201cCultural differences in motivating global knowledge workers\u201d, Equal Opportunities International, Vol. 26 No. 8, pp. 823\u201033.","DOI":"10.1108\/02610150710836154"},{"key":"key2022021320224027400_b15","unstructured":"French, J.R.P. and Raven, B. (1959), \u201cThe bases of social power\u201d, in Cartwright, D. (Ed.), Studies in Social Power, Institute for Social Research, Ann Arbor, MI, pp. 118\u201049."},{"key":"key2022021320224027400_b16","doi-asserted-by":"crossref","unstructured":"Gal, Y. (2004), \u201cThe reward effect: a case study of failing to manage knowledge\u201d, Journal of Knowledge Management, Vol. 8 No. 2, pp. 73\u201083.","DOI":"10.1108\/13673270410529127"},{"key":"key2022021320224027400_b17","doi-asserted-by":"crossref","unstructured":"Gapp, R. (2002), \u201cThe influence the system of profound knowledge has on the development of leadership and management within an organization\u201d, Managerial Auditing Journal, Vol. 17 No. 6, pp. 338\u201042.","DOI":"10.1108\/02686900210434131"},{"key":"key2022021320224027400_b18","doi-asserted-by":"crossref","unstructured":"George, J.M. and James, L.R. (1993), \u201cPersonality, affect, and behavior in groups revisited: comment on aggregation, levels of analysis, and a recent application of within and between analysis\u201d, Journal of Applied Psychology, Vol. 78 No. 5, pp. 798\u2010804.","DOI":"10.1037\/0021-9010.78.5.798"},{"key":"key2022021320224027400_b19","doi-asserted-by":"crossref","unstructured":"Hinkin, T.R. and Schriesheim, C.A. (1989), \u201cDevelopment and application of new scales to measure the French and Raven (1959) bases of social power\u201d, Journal of Applied Psychology, Vol. 74, pp. 561\u20107.","DOI":"10.1037\/0021-9010.74.4.561"},{"key":"key2022021320224027400_b20","doi-asserted-by":"crossref","unstructured":"James, L.R. (1982), \u201cAggregation bias in estimates of perceptual agreement\u201d, Journal of Applied Psychology, Vol. 6 No. 2, pp. 219\u201029.","DOI":"10.1037\/0021-9010.67.2.219"},{"key":"key2022021320224027400_b21","doi-asserted-by":"crossref","unstructured":"James, L.R., Demaree, R.G. and Wolf, G. (1984), \u201cEstimating within\u2010group interrater reliability with and without response bias\u201d, Journal of Applied Psychology, Vol. 69 No. 1, pp. 85\u201098.","DOI":"10.1037\/0021-9010.69.1.85"},{"key":"key2022021320224027400_b22","doi-asserted-by":"crossref","unstructured":"James, L.R., Demaree, R.G. and Wolf, G. (1993), \u201cRwg: an assessment of within\u2010group interrater agreement\u201d, Journal of Applied Psychology, Vol. 78 No. 2, pp. 306\u20109.","DOI":"10.1037\/0021-9010.78.2.306"},{"key":"key2022021320224027400_b23","doi-asserted-by":"crossref","unstructured":"Janz, B.D. and Prasarnphanich, P. (2003), \u201cUnderstanding the antecedents of effective knowledge management: the importance of knowledge\u2010centered culture\u201d, Decision Sciences, Vol. 34 No. 2, pp. 351\u201084.","DOI":"10.1111\/1540-5915.02328"},{"key":"key2022021320224027400_b24","doi-asserted-by":"crossref","unstructured":"Jong, J.P.J. and Hartog, D.N.D. (2007), \u201cHow leaders influence employee's innovative behavior\u201d, European Journal of Innovation Management, Vol. 10 No. 1, pp. 41\u201064.","DOI":"10.1108\/14601060710720546"},{"key":"key2022021320224027400_b26","doi-asserted-by":"crossref","unstructured":"Kuan, Y.W. and Aspinwall, E. (2004), \u201cCharacterizing knowledge management in the small business environment\u201d, Journal of Knowledge Management, Vol. 8 No. 3, pp. 44\u201061.","DOI":"10.1108\/13673270410541033"},{"key":"key2022021320224027400_b25","doi-asserted-by":"crossref","unstructured":"Kubo, I. and Saka, A. (2002), \u201cAn inquiry into the motivations of knowledge workers in the Japanese financial industry\u201d, Journal of Knowledge Management, Vol. 6 No. 3, pp. 262\u201071.","DOI":"10.1108\/13673270210434368"},{"key":"key2022021320224027400_b27","doi-asserted-by":"crossref","unstructured":"Lin, I. and Schaeffer, N.C. (1995), \u201cUsing survey participants to estimate the impact of nonparticipation\u201d, Public Opinion Quarterly, Vol. 59, pp. 236\u201058.","DOI":"10.1086\/269471"},{"key":"key2022021320224027400_b28","unstructured":"Lo, M.C. and Ramayah, T. (2007), \u201cSupervisors\u2019 power and turnover intentions: the moderating impact of leader\u2010member exchange\u201d, Journal of Business Strategy, Vol. 4 No. 3, pp. 7\u201024."},{"key":"key2022021320224027400_b29","doi-asserted-by":"crossref","unstructured":"Lucier, C. (2003), \u201cWhen knowledge adds up to nothing: why knowledge management fails and what you can do about it\u201d, Development and Learning in Organizations, Vol. 17 No. 1, pp. 32\u20105.","DOI":"10.1108\/14777280310795739"},{"key":"key2022021320224027400_b30","doi-asserted-by":"crossref","unstructured":"Macneil, C.M. (2003), \u201cLine managers: facilitators of knowledge sharing in teams\u201d, Employee Relations, Vol. 25 No. 3, pp. 294\u2010307.","DOI":"10.1108\/01425450310475874"},{"key":"key2022021320224027400_b31","doi-asserted-by":"crossref","unstructured":"Malhotra, Y. (2002), \u201cWhy knowledge management systems fail? Enablers and constraints of knowledge management in human enterprises\u201d, in Holsapple, C.W. (Ed.), Handbook on Knowledge Management 1: Knowledge Matters, Springer, Heidelberg, pp. 577\u201099.","DOI":"10.1007\/978-3-540-24746-3_30"},{"key":"key2022021320224027400_b32","doi-asserted-by":"crossref","unstructured":"Migdadi, M. (2009), \u201cKnowledge management enablers and outcomes in the small\u2010and\u2010medium sized enterprises\u201d, Industrial Management & Data Systems, Vol. 109 No. 6, pp. 840\u201058.","DOI":"10.1108\/02635570910968072"},{"key":"key2022021320224027400_b33","unstructured":"Nunnally, J.C. and Bernstein, I.H. (1994), Psychometric Theory, McGraw\u2010Hill, New York, NY."},{"key":"key2022021320224027400_b34","doi-asserted-by":"crossref","unstructured":"O'Regan, N. and Ghobadian, A. (2004), \u201cTesting the homogeneity of SMEs: the impact of size on managerial and organizational processes\u201d, European Business Review, Vol. 16 No. 1, pp. 64\u201079.","DOI":"10.1108\/09555340410512411"},{"key":"key2022021320224027400_b35","doi-asserted-by":"crossref","unstructured":"Podsakoff, P.M., MacKinzie, S.B., Lee, J.Y. and Podsakoff, N.P. (2003), \u201cCommon method biases in behavioral research: a critical review of literature and recommended remedies\u201d, Journal of Applied Psychology, Vol. 88 No. 5, pp. 879\u2010903.","DOI":"10.1037\/0021-9010.88.5.879"},{"key":"key2022021320224027400_b36","doi-asserted-by":"crossref","unstructured":"Politis, J.D. (2005), \u201cThe influence of managerial power and credibility on knowledge acquisition attributes\u201d, Leadership and Organization Development Journal, Vol. 26 No. 3, pp. 197\u2010214.","DOI":"10.1108\/01437730510591752"},{"key":"key2022021320224027400_b37","unstructured":"Raven, B.H. (1992), \u201cA power\/interaction model of interpersonal influence: French and Raven thirty years later\u201d, Journal of Social Behavior and Personality, Vol. 7, pp. 217\u201044."},{"key":"key2022021320224027400_b38","doi-asserted-by":"crossref","unstructured":"Ribiere, V.M. and Sitar, A.S. (2003), \u201cCritical role of leadership in nurturing a knowledge\u2010supporting culture\u201d, Knowledge Management Research & Practice, Vol. 1, pp. 39\u201048.","DOI":"10.1057\/palgrave.kmrp.8500004"},{"key":"key2022021320224027400_b39","doi-asserted-by":"crossref","unstructured":"Riege, A. (2007), \u201cActions to overcome knowledge transfer barriers in MNCs\u201d, Journal of Knowledge Management, Vol. 11 No. 1, pp. 48\u201067.","DOI":"10.1108\/13673270710728231"},{"key":"key2022021320224027400_b40","doi-asserted-by":"crossref","unstructured":"Schriesheim, C.A., Hinkin, T.R. and Podsakoff, P.M. (1991), \u201cCan ipsative and single\u2010item measures produce erroneous results in field studies of French and Raven's (1959) five bases of power? An empirical investigation\u201d, Journal of Applied Psychology, Vol. 76, pp. 106\u201014.","DOI":"10.1037\/0021-9010.76.1.106"},{"key":"key2022021320224027400_b41","doi-asserted-by":"crossref","unstructured":"Serenko, A., Bontis, N. and Hardie, T. (2007), \u201cOrganizational size and knowledge flow: a proposed theoretical link\u201d, Journal of Intellectual Capital, Vol. 8 No. 4, pp. 610\u201027.","DOI":"10.1108\/14691930710830783"},{"key":"key2022021320224027400_b42","doi-asserted-by":"crossref","unstructured":"Singh, S.K. (2008), \u201cRole of leadership in knowledge management: a study\u201d, Journal of Knowledge Management, Vol. 12 No. 4, pp. 3\u201015.","DOI":"10.1108\/13673270810884219"},{"key":"key2022021320224027400_b43","unstructured":"Smith, G., Blackman, D. and Good, B. (2003), \u201cKnowledge sharing and organizational learning: the impact of social architecture at ordinance survey\u201d, Journal of Information and Knowledge Management Practice, Vol. 4, available at: www.tlainc.com\/articl50.htm (accessed December 20, 2004)."},{"key":"key2022021320224027400_b44","doi-asserted-by":"crossref","unstructured":"Withey, M.J. (2003), \u201cDevelopment of scale to measure knowledge work\u201d, International Journal of Knowledge, Culture, and Change Management, Vol. 3, available at: www.management.journal.com (accessed April 24, 2007).","DOI":"10.18848\/1447-9524\/CGP\/v03\/59116"},{"key":"key2022021320224027400_b45","unstructured":"Yukl, G. (2010), Leadership in Organizations, Prentice\u2010Hall, Upper Saddle River, NJ."}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/02635571011008443","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635571011008443\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635571011008443\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:38:17Z","timestamp":1753400297000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/110\/1\/134-151\/174843"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010,2,2]]},"references-count":45,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2010,2,2]]}},"alternative-id":["10.1108\/02635571011008443"],"URL":"https:\/\/doi.org\/10.1108\/02635571011008443","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2010,2,2]]}}}