{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,14]],"date-time":"2026-02-14T20:52:00Z","timestamp":1771102320417,"version":"3.50.1"},"reference-count":76,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2013,3,8]],"date-time":"2013-03-08T00:00:00Z","timestamp":1362700800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013,3,8]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to examine if, and how, investments in IT at different levels can create new product development (NPD) capabilities in terms of IT leveraging competence in NPD and NPD effectiveness. The paper also investigates how Iranian small businesses (SBs) can achieve desired marketing performance through developing these capabilities.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>The paper is consistent with the perspective on IT\u2010enabled organizational capabilities. A questionnaire\u2010based survey was conducted to collect data from 218 businesses or NPD managers of SBs in Iran.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>IT leveraging competence in NPD and NPD effectiveness are valuable key capabilities that transform the value of IT resources to a firm's performance for Iranian SBs. Investments in both technical and human IT resources have positive effects on the development of NPD capabilities, and thus performance in the surveyed SBs.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>Among other limitations, relying on a small sample size and cross\u2010sectional data of this research, and lack of generalizability of findings tend to have certain limitations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>The results suggest that the investments in both technical and human IT resources increase firms' ability to develop effectiveness in NPD. However, IT investments strategy should be aligned with effective use of IT functionalities, as the effect of IT leveraging competence in development of NPD effectiveness is more pronounced. Second, IT leveraging competence in NPD and NPD effectiveness are important intermediate organizational capabilities through which the benefits of both technical and human IT resources are converted into performance effects at the firm level for Iranian SBs.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>This case study explores how Iranian SBs can develop NPD capabilities, and subsequently, marketing performance, a topic that has received little attention to date.<\/jats:p><\/jats:sec>","DOI":"10.1108\/02635571311303578","type":"journal-article","created":{"date-parts":[[2013,3,25]],"date-time":"2013-03-25T10:51:22Z","timestamp":1364208682000},"page":"265-293","source":"Crossref","is-referenced-by-count":36,"title":["IT investments and product development effectiveness: Iranian SBs"],"prefix":"10.1108","volume":"113","author":[{"given":"Tang","family":"Sai Hong","sequence":"first","affiliation":[]},{"given":"Morteza","family":"Ghobakhloo","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022022020053404200_b1","doi-asserted-by":"crossref","unstructured":"Attewell, P. (1992), \u201cTechnology diffusion and organizational learning: the case of business computing\u201d, Organization Science, Vol. 3 No. 1, pp. 1\u201019.","DOI":"10.1287\/orsc.3.1.1"},{"key":"key2022022020053404200_b2","doi-asserted-by":"crossref","unstructured":"Barczak, G., Griffin, A. and Kahn, K.B. (2009), \u201cPERSPECTIVE: trends and drivers of success in NPD practices: results of the 2003 PDMA best practices study\u201d, Journal of Product Innovation Management, Vol. 26 No. 1, pp. 3\u201023.","DOI":"10.1111\/j.1540-5885.2009.00331.x"},{"key":"key2022022020053404200_b3","doi-asserted-by":"crossref","unstructured":"Bardhan, I.R. (2007), \u201cToward a theory to study the use of collaborative product commerce for product development\u201d, Information Technology and Management, Vol. 8 No. 2, pp. 167\u201084.","DOI":"10.1007\/s10799-007-0013-y"},{"key":"key2022022020053404200_b81","doi-asserted-by":"crossref","unstructured":"Barney, J.B. (1991), \u201cFirm resources and sustained competitive advantage\u201d, Journal of Management, Vol. 17 No. 1, pp. 99\u2010120.","DOI":"10.1177\/014920639101700108"},{"key":"key2022022020053404200_b4","doi-asserted-by":"crossref","unstructured":"Barua, A. and Whinston, A.B. (1998), \u201cDecision support for managing organizational design dynamics\u201d, Decision Support Systems, Vol. 22 No. 1, pp. 45\u201058.","DOI":"10.1016\/S0167-9236(96)00059-0"},{"key":"key2022022020053404200_b5","doi-asserted-by":"crossref","unstructured":"Benitez\u2010Amado, J., Llorens\u2010Montes, F.J. and Perez\u2010Arostegui, M.N. (2010a), \u201cInformation technology\u2010enabled intrapreneurship culture and firm performance\u201d, Industrial Management & Data Systems, Vol. 110 No. 4, pp. 550\u201066.","DOI":"10.1108\/02635571011039025"},{"key":"key2022022020053404200_b6","unstructured":"Benitez\u2010Amado, J., Perez\u2010Arostegui, M.N. and Tamayo\u2010Torres, J. (2010b), \u201cInformation technology\u2010enabled innovativeness and green capabilities\u201d, Journal for Computer Information Systems, Vol. 51 No. 2, pp. 87\u201096."},{"key":"key2022022020053404200_b7","doi-asserted-by":"crossref","unstructured":"Bharadwaj, S., Bharadwaj, A. and Bendoly, E. (2007), \u201cThe performance effects of complementarities between information systems, marketing, manufacturing, and supply chain processes\u201d, Information Systems Research, Vol. 18 No. 4, pp. 437\u201053.","DOI":"10.1287\/isre.1070.0148"},{"key":"key2022022020053404200_b8","doi-asserted-by":"crossref","unstructured":"Bloom, N. and Van Reenen, J. (2010), \u201cWhy do management practices differ across firms and countries?\u201d, The Journal of Economic Perspectives, Vol. 24 No. 1, pp. 203\u201024.","DOI":"10.1257\/jep.24.1.203"},{"key":"key2022022020053404200_b9","doi-asserted-by":"crossref","unstructured":"Bloom, N., Mahajan, A., McKenzie, D. and Roberts, J. (2010), \u201cWhy do firms in developing countries have low productivity?\u201d, available at: http:\/\/ssrn.com\/abstract=1533430 (accessed November 10, 2011).","DOI":"10.2139\/ssrn.1533430"},{"key":"key2022022020053404200_b10","unstructured":"Chen, J. and Tsou, H. (2007), \u201cInformation technology adoption for service innovation practices and competitive advantage: the case of financial firms\u201d, Information Research, Vol. 12 No. 3, Paper 314, available at: http:\/\/InformationR.net\/ir\/12\u20103\/paper314.html (accessed July 18, 2011)."},{"key":"key2022022020053404200_b11","unstructured":"Chin, W.W. (1998), \u201cIssues and opinion on structural equation modeling\u201d, MIS Quarterly, Vol. 22 No. 1, pp. vii\u2010xvi."},{"key":"key2022022020053404200_b12","doi-asserted-by":"crossref","unstructured":"De Jong, A. and De Ruyter, K. (2004), \u201cAdaptive versus proactive behavior in service recovery: the role of self\u2010managing teams\u201d, Decision Sciences, Vol. 35 No. 3, pp. 457\u201091.","DOI":"10.1111\/j.0011-7315.2004.02513.x"},{"key":"key2022022020053404200_b13","doi-asserted-by":"crossref","unstructured":"Devaraj, S., Fan, M. and Kohli, R. (2002), \u201cAntecedents of B2C channel satisfaction and preference: validating e\u2010commerce metrics\u201d, Information Systems Research, Vol. 13 No. 3, pp. 316\u201033.","DOI":"10.1287\/isre.13.3.316.77"},{"key":"key2022022020053404200_b14","doi-asserted-by":"crossref","unstructured":"Dibrell, C., Davis, P.S. and Craig, J. (2008), \u201cFueling innovation through information technology in SMEs\u201d, Journal of Small Business Management, Vol. 46 No. 2, pp. 203\u201018.","DOI":"10.1111\/j.1540-627X.2008.00240.x"},{"key":"key2022022020053404200_b15","doi-asserted-by":"crossref","unstructured":"Durmusoglu, S.S. and Barczak, G. (2011), \u201cThe use of information technology tools in new product development phases: analysis of effects on new product innovativeness, quality, and market performance\u201d, Industrial Marketing Management, Vol. 40 No. 2, pp. 321\u201030.","DOI":"10.1016\/j.indmarman.2010.08.009"},{"key":"key2022022020053404200_b16","unstructured":"Elliott, S., Gill, R. and Nelson, B. (2001), \u201cHow web\u2010enabled tools can help optimize new product initiatives\u201d, Visions Magazine, Vol. 25 No. 4, pp. 13\u201017."},{"key":"key2022022020053404200_b17","doi-asserted-by":"crossref","unstructured":"Entrialgo, M., Fern\u00e1ndez, E. and V\u00e1zquez, C.J. (2000), \u201cLinking entrepreneurship and strategic management: evidence from Spanish SMEs\u201d, Technovation, Vol. 20 No. 8, pp. 427\u201036.","DOI":"10.1016\/S0166-4972(99)00168-6"},{"key":"key2022022020053404200_b18","unstructured":"Fornell, C. (1982), A Second Generation of Multivariate Analysis: Methods, Vol. 1, Praeger, New York, NY."},{"key":"key2022022020053404200_b82","doi-asserted-by":"crossref","unstructured":"Fornell, C. and Larcker, D.F. (1981), \u201cEvaluating structural equation models with unobservable variables and measurement error\u201d, Journal of Marketing Research, Vol. 18 No. 1, pp. 39\u201050.","DOI":"10.1177\/002224378101800104"},{"key":"key2022022020053404200_b19","doi-asserted-by":"crossref","unstructured":"Frishammar, J. and Ylinenpaa, H. (2007), \u201cManaging information in new product development: a conceptual review, research propositions and tentative model\u201d, International Journal of Innovation Management, Vol. 11 No. 4, pp. 441\u201067.","DOI":"10.1142\/S1363919607001825"},{"key":"key2022022020053404200_b20","doi-asserted-by":"crossref","unstructured":"Geisser, S. (1975), \u201cThe predictive sample reuse method with applications\u201d, Journal of the American Statistical Association, Vol. 70 No. 350, pp. 320\u20108.","DOI":"10.1080\/01621459.1975.10479865"},{"key":"key2022022020053404200_b21","doi-asserted-by":"crossref","unstructured":"Ghobakhloo, M. and Tang, S.H. (2011), \u201cBarriers to electronic commerce adoption among small businesses in Iran\u201d, Journal of Electronic Commerce in Organizations, Vol. 9 No. 4, pp. 48\u201089.","DOI":"10.4018\/jeco.2011100103"},{"key":"key2022022020053404200_b22","doi-asserted-by":"crossref","unstructured":"Ghobakhloo, M., Arias\u2010Aranda, D. and Benitez\u2010Amado, J. (2011a), \u201cAdoption of e\u2010commerce applications in SMEs\u201d, Industrial Management & Data Systems, Vol. 111 No. 8, pp. 1238\u201069.","DOI":"10.1108\/02635571111170785"},{"key":"key2022022020053404200_b23","doi-asserted-by":"crossref","unstructured":"Ghobakhloo, M., Sabouri, M.S., Tang, S.H. and Amirizadeh, K. (2011b), \u201cElectronic commerce\u2010enabled supply chain process integration and business value\u201d, Journal of Systems and Information Technology, Vol. 13 No. 4, pp. 344\u201068.","DOI":"10.1108\/13287261111183960"},{"key":"key2022022020053404200_b24","doi-asserted-by":"crossref","unstructured":"G\u00f6tz, O., Liehr\u2010Gobbers, K. and Krafft, M. (2010), \u201cEvaluation of structural equation models using the partial least squares (PLS) approach\u201d, in Vinzi, V.E., Chin, W.W., Henseler, J. and Wang, H. (Eds), Handbook of Partial Least Squares; Concepts, Methods and Applications, Springer, New York, NY, pp. 691\u2010711.","DOI":"10.1007\/978-3-540-32827-8_30"},{"key":"key2022022020053404200_b25","doi-asserted-by":"crossref","unstructured":"Huang, S.M., Ou, C.S., Chen, C.M. and Lin, B. (2006), \u201cAn empirical study of relationship between IT investment and firm performance: a resource\u2010based perspective\u201d, European Journal of Operational Research, Vol. 173 No. 3, pp. 984\u201099.","DOI":"10.1016\/j.ejor.2005.06.013"},{"key":"key2022022020053404200_b26","doi-asserted-by":"crossref","unstructured":"Huang, X., Soutar, G.N. and Brown, A. (2002), \u201cNew product development processes in small and medium\u2010sized enterprises: some Australian evidence\u201d, Journal of Small Business Management, Vol. 40 No. 1, pp. 27\u201042.","DOI":"10.1111\/1540-627X.00036"},{"key":"key2022022020053404200_b27","doi-asserted-by":"crossref","unstructured":"Jarvis, C.B., MacKenzie, S.B. and Podsakoff, P.M. (2003), \u201cA critical review of construct indicators and measurement model misspecification in marketing and consumer research\u201d, Journal of Consumer Research, Vol. 30 No. 2, pp. 199\u2010218.","DOI":"10.1086\/376806"},{"key":"key2022022020053404200_b28","doi-asserted-by":"crossref","unstructured":"Kahn, K.B. (2004), The PDMA Handbook of New Product Development, 2nd ed., Wiley, New York, NY.","DOI":"10.1002\/9780470172483"},{"key":"key2022022020053404200_b29","unstructured":"Karol, R. and Nelson, B. (2007), New Product Development for Dummies, Wiley, Hoboken, NJ."},{"key":"key2022022020053404200_b30","doi-asserted-by":"crossref","unstructured":"Lai, F., Li, D., Wang, Q. and Zhao, X. (2008), \u201cThe information technology capability of third\u2010party logistics providers: a resource\u2010based view and empirical evidence from China\u201d, Journal of Supply Chain Management, Vol. 44 No. 3, pp. 22\u201038.","DOI":"10.1111\/j.1745-493X.2008.00064.x"},{"key":"key2022022020053404200_b31","doi-asserted-by":"crossref","unstructured":"Langerak, F., Hultink, E.J. and Robben, H.S.J. (2004), \u201cThe impact of market orientation, product advantage, and launch proficiency on new product performance and organizational performance\u201d, Journal of Product Innovation Management, Vol. 21 No. 2, pp. 79\u201094.","DOI":"10.1111\/j.0737-6782.2004.00059.x"},{"key":"key2022022020053404200_b32","doi-asserted-by":"crossref","unstructured":"Leitner, K.H. and G\u00fcldenberg, S. (2010), \u201cGeneric strategies and firm performance in SMEs: a longitudinal study of Austrian SMEs\u201d, Small Business Economics, Vol. 35 No. 2, pp. 169\u201089.","DOI":"10.1007\/s11187-009-9239-x"},{"key":"key2022022020053404200_b33","doi-asserted-by":"crossref","unstructured":"Leonard\u2010Barton, D. (1992), \u201cCore capabilities and core rigidities: a paradox in managing new product development\u201d, Strategic Management Journal, Vol. 13 No. 2, pp. 111\u201025.","DOI":"10.1002\/smj.4250131009"},{"key":"key2022022020053404200_b35","doi-asserted-by":"crossref","unstructured":"Li, J., Merenda, M. and Venkatachalam, A. (2009), \u201cBusiness process digitalization and new product development: an empirical study of small and medium\u2010sized manufacturers\u201d, International Journal of E\u2010Business Research, Vol. 5 No. 1, pp. 49\u201064.","DOI":"10.4018\/jebr.2009010103"},{"key":"key2022022020053404200_b34","doi-asserted-by":"crossref","unstructured":"Liang, T.P., You, J.J. and Liu, C.C. (2010), \u201cA resource\u2010based perspective on information technology and firm performance: a meta analysis\u201d, Industrial Management & Data Systems, Vol. 110 No. 8, pp. 1138\u201058.","DOI":"10.1108\/02635571011077807"},{"key":"key2022022020053404200_b36","doi-asserted-by":"crossref","unstructured":"Lindell, M.K. and Whitney, D.J. (2001), \u201cAccounting for common method variance in cross\u2010sectional research designs\u201d, Journal of Applied Psychology, Vol. 86 No. 1, pp. 114\u201021.","DOI":"10.1037\/0021-9010.86.1.114"},{"key":"key2022022020053404200_b37","doi-asserted-by":"crossref","unstructured":"Lindman, M., Scozzi, B. and Otero\u2010Neira, C. (2008), \u201cLow\u2010tech, small\u2010 and medium\u2010sized enterprises and the practice of new product development: an international comparison\u201d, European Business Review, Vol. 20 No. 1, pp. 51\u201072.","DOI":"10.1108\/09555340810843690"},{"key":"key2022022020053404200_b38","doi-asserted-by":"crossref","unstructured":"Marion, T.J., Friar, J.H. and Simpson, T.W. (2012), \u201cNew product development practices and early\u2010stage firms: two in\u2010depth case studies\u201d, Journal of Product Innovation Management, Vol. 29 No. 4, pp. 639\u201054.","DOI":"10.1111\/j.1540-5885.2012.00930.x"},{"key":"key2022022020053404200_b39","doi-asserted-by":"crossref","unstructured":"Melville, N., Kraemer, K. and Gurbaxani, V. (2004), \u201cReview: information technology and organizational performance: an integrative model of IT business value\u201d, MIS Quarterly, Vol. 28 No. 2, pp. 283\u2010322.","DOI":"10.2307\/25148636"},{"key":"key2022022020053404200_b40","doi-asserted-by":"crossref","unstructured":"Milgrom, P. and Roberts, J. (1995), \u201cComplementarities and fit strategy, structure, and organizational change in manufacturing\u201d, Journal of Accounting and Economics, Vol. 19 Nos 2\/3, pp. 179\u2010208.","DOI":"10.1016\/0165-4101(94)00382-F"},{"key":"key2022022020053404200_b41","doi-asserted-by":"crossref","unstructured":"Molla, A. and Licker, P.S. (2005), \u201ceCommerce adoption in developing countries: a model and instrument\u201d, Information & Management, Vol. 42 No. 6, pp. 877\u201099.","DOI":"10.1016\/j.im.2004.09.002"},{"key":"key2022022020053404200_b42","doi-asserted-by":"crossref","unstructured":"Nambisan, S. (2003), \u201cInformation systems as a reference discipline for new product development\u201d, MIS Quarterly, Vol. 27 No. 1, pp. 1\u201018.","DOI":"10.2307\/30036517"},{"key":"key2022022020053404200_b43","doi-asserted-by":"crossref","unstructured":"Nambisan, S. (2009), \u201cThe role of information technology in product development: an introduction\u201d, in Nambisan, S. (Ed.), Information Technology and Product Development, Springer, New York, NY, pp. 1\u201016.","DOI":"10.1007\/978-1-4419-1081-3_1"},{"key":"key2022022020053404200_b44","doi-asserted-by":"crossref","unstructured":"O'Brien, E., Harris, D. and Southern, M. (2009), \u201cIT\u2010based knowledge management systems to support the design of product development processes\u201d, in Nambisan, S. (Ed.), Information Technology and Product Development, Springer, New York, NY, pp. 49\u201064.","DOI":"10.1007\/978-1-4419-1081-3_3"},{"key":"key2022022020053404200_b83","doi-asserted-by":"crossref","unstructured":"Ozer, M. (2000), \u201cInformation technology and new product development: opportunities and pitfalls\u201d, Industrial Marketing Management, Vol. 29 No. 5, pp. 387\u201096.","DOI":"10.1016\/S0019-8501(99)00060-7"},{"key":"key2022022020053404200_b45","doi-asserted-by":"crossref","unstructured":"Palvia, P.C. (1996), \u201cA model and instrument for measuring small business user satisfaction with information technology\u201d, Information & Management, Vol. 31 No. 3, pp. 151\u201063.","DOI":"10.1016\/S0378-7206(96)01069-5"},{"key":"key2022022020053404200_b46","doi-asserted-by":"crossref","unstructured":"Pavlou, P.A. and El Sawy, O.A. (2006), \u201cFrom IT leveraging competence to competitive advantage in turbulent environments: the case of new product development\u201d, Information Systems Research, Vol. 17 No. 3, pp. 198\u2010227.","DOI":"10.1287\/isre.1060.0094"},{"key":"key2022022020053404200_b47","doi-asserted-by":"crossref","unstructured":"Perez\u2010Arostegui, M.N., Benitez\u2010Amado, J. and Tamayo\u2010Torres, J. (2012), \u201cInformation technology\u2010enabled quality performance: an exploratory study\u201d, Industrial Management & Data Systems, Vol. 112 No. 3.","DOI":"10.1108\/02635571211210095"},{"key":"key2022022020053404200_b48","doi-asserted-by":"crossref","unstructured":"Petter, S., Straub, D. and Rai, A. (2007), \u201cSpecifying formative constructs in information systems research\u201d, MIS Quarterly, Vol. 31 No. 4, pp. 623\u201056.","DOI":"10.2307\/25148814"},{"key":"key2022022020053404200_b49","doi-asserted-by":"crossref","unstructured":"Podsakoff, P.M., MacKenzie, S.B., Lee, J.Y. and Podsakoff, N.P. (2003), \u201cCommon method biases in behavioral research: a critical review of the literature and recommended remedies\u201d, Journal of Applied Psychology, Vol. 88 No. 5, pp. 879\u2010903.","DOI":"10.1037\/0021-9010.88.5.879"},{"key":"key2022022020053404200_b84","unstructured":"Porter, M.E. (1980), Competitive Strategy: Techniques for Analyzing Industry and Competitors, The Free Press, New York, NY."},{"key":"key2022022020053404200_b50","doi-asserted-by":"crossref","unstructured":"Rai, A., Patnayakuni, R. and Seth, N. (2006), \u201cFirm performance impacts of digitally\u2010enabled supply chain integration capabilities\u201d, MIS Quarterly, Vol. 30 No. 2, pp. 225\u201046.","DOI":"10.2307\/25148729"},{"key":"key2022022020053404200_b51","doi-asserted-by":"crossref","unstructured":"Ray, G., Muhanna, W.A. and Barney, J.B. (2005), \u201cInformation technology and the performance of the customer service process: a resource\u2010based analysis\u201d, MIS Quarterly, Vol. 29 No. 4, pp. 625\u201052.","DOI":"10.2307\/25148703"},{"key":"key2022022020053404200_b52","unstructured":"Ringle, C.M., Wende, S. and Will, A. (2005), University of Hamburg, Hamburg, SmartPLS 2.0.M3 (beta), available at: www.smartpls.de."},{"key":"key2022022020053404200_b53","doi-asserted-by":"crossref","unstructured":"Saraf, N., Langdon, C.S. and Gosain, S. (2007), \u201cIS application capabilities and relational value in interfirm partnerships\u201d, Information Systems Research, Vol. 18 No. 3, pp. 320\u201039.","DOI":"10.1287\/isre.1070.0133"},{"key":"key2022022020053404200_b54","doi-asserted-by":"crossref","unstructured":"Schleimer, S.C. and Shulman, A.D. (2011), \u201cThe role of collaboration for innovation: explaining configurations of collaboration in new service versus new product development\u201d, Journal of Product Innovation Management, Vol. 28 No. 4, pp. 521\u201035.","DOI":"10.1111\/j.1540-5885.2011.00823.x"},{"key":"key2022022020053404200_b55","doi-asserted-by":"crossref","unstructured":"Smallbone, D., Leig, R. and North, D. (1995), \u201cThe characteristics and strategies of high growth SMEs\u201d, International Journal of Entrepreneurial Behaviour and Research, Vol. 1 No. 3, pp. 44\u201062.","DOI":"10.1108\/13552559510100657"},{"key":"key2022022020053404200_b56","doi-asserted-by":"crossref","unstructured":"Song, M., Berends, H., Van Der Bij, H. and Weggeman, M. (2007), \u201cThe effect of IT and co\u2010location on knowledge dissemination\u201d, Journal of Product Innovation Management, Vol. 24 No. 1, pp. 52\u201068.","DOI":"10.1111\/j.1540-5885.2006.00232.x"},{"key":"key2022022020053404200_b85","doi-asserted-by":"crossref","unstructured":"Souder, W.E., Sherman, J.D. and Davies\u2010Cooper, R. (1998), \u201cEnvironmental uncertainty, organizational integration, and new product development effectiveness: a test of contingency theory\u201d, Journal of Product Innovation Management, Vol. 15 No. 6, pp. 520\u201033.","DOI":"10.1111\/1540-5885.1560520"},{"key":"key2022022020053404200_b57","doi-asserted-by":"crossref","unstructured":"Spanos, Y.E., Zaralis, G. and Lioukas, S. (2003), \u201cStrategy and industry effects on profitability: evidence from Greece\u201d, Strategic Management Journal, Vol. 25 No. 2, pp. 139\u201065.","DOI":"10.1002\/smj.369"},{"key":"key2022022020053404200_b58","doi-asserted-by":"crossref","unstructured":"Stone, M. (1974), \u201cCross\u2010validatory choice and assessment of statistical predictions\u201d, Journal of the Royal Statistical Society: Series B (Methodological), Vol. 36 No. 2, pp. 111\u201047.","DOI":"10.1111\/j.2517-6161.1974.tb00994.x"},{"key":"key2022022020053404200_b59","doi-asserted-by":"crossref","unstructured":"Swink, M. and Song, M. (2007), \u201cEffects of marketing\u2010manufacturing integration on new product development time and competitive advantage\u201d, Journal of Operations Management, Vol. 25 No. 1, pp. 203\u201017.","DOI":"10.1016\/j.jom.2006.03.001"},{"key":"key2022022020053404200_b60","doi-asserted-by":"crossref","unstructured":"Tan, J., Tyler, K. and Manica, A. (2007), \u201cBusiness\u2010to\u2010business adoption of eCommerce in China\u201d, Information & Management, Vol. 44 No. 3, pp. 332\u201051.","DOI":"10.1016\/j.im.2007.04.001"},{"key":"key2022022020053404200_b61","doi-asserted-by":"crossref","unstructured":"Tan, K.S., Chong, S.C., Lin, B. and Eze, U.C. (2009), \u201cInternet\u2010based ICT adoption: evidence from Malaysian SMEs\u201d, Industrial Management & Data Systems, Vol. 109 No. 2, pp. 224\u201044.","DOI":"10.1108\/02635570910930118"},{"key":"key2022022020053404200_b62","doi-asserted-by":"crossref","unstructured":"Tanriverdi, H. (2005), \u201cInformation technology relatedness, knowledge management capability, and performance of multibusiness firms\u201d, MIS Quarterly, Vol. 29 No. 2, pp. 311\u201034.","DOI":"10.2307\/25148681"},{"key":"key2022022020053404200_b63","doi-asserted-by":"crossref","unstructured":"Thong, J.Y.L. (1999), \u201cAn integrated model of information systems adoption in small businesses\u201d, Journal of Management Information Systems, Vol. 15 No. 4, pp. 187\u2010214.","DOI":"10.1080\/07421222.1999.11518227"},{"key":"key2022022020053404200_b64","doi-asserted-by":"crossref","unstructured":"Thornhill, S. and White, R.E. (2007), \u201cStrategic purity: a multi\u2010industry evaluation of pure vs hybrid business strategies\u201d, Strategic Management Journal, Vol. 28 No. 5, pp. 553\u201061.","DOI":"10.1002\/smj.606"},{"key":"key2022022020053404200_b65","doi-asserted-by":"crossref","unstructured":"Tippins, M.J. and Sohi, R.S. (2003), \u201cIT competency and firm performance: is organizational learning a missing link?\u201d, Strategic Management Journal, Vol. 24 No. 8, pp. 745\u201061.","DOI":"10.1002\/smj.337"},{"key":"key2022022020053404200_b66","doi-asserted-by":"crossref","unstructured":"Troy, L.C., Szymanski, D.M. and Varadarajan, P.R. (2001), \u201cGenerating new product ideas: an initial investigation of the role of market information and organizational characteristics\u201d, Journal of the Academy of Marketing Science, Vol. 29 No. 1, pp. 89\u2010101.","DOI":"10.1177\/0092070301291006"},{"key":"key2022022020053404200_b67","doi-asserted-by":"crossref","unstructured":"Urbach, N., Smolnik, S. and Riempp, G. (2010), \u201cAn empirical investigation of employee portal success\u201d, The Journal of Strategic Information Systems, Vol. 19 No. 1, pp. 184\u2010206.","DOI":"10.1016\/j.jsis.2010.06.002"},{"key":"key2022022020053404200_b68","doi-asserted-by":"crossref","unstructured":"Verhees, F.J.H.M. and Meulenberg, M.T.G. (2004), \u201cMarket orientation, innovativeness, product innovation, and performance in small firms\u201d, Journal of Small Business Management, Vol. 42 No. 2, pp. 134\u201054.","DOI":"10.1111\/j.1540-627X.2004.00102.x"},{"key":"key2022022020053404200_b69","doi-asserted-by":"crossref","unstructured":"Walsham, G., Robey, D. and Sahay, S. (2007), \u201cForeword: special issue on information systems in developing countries\u201d, MIS Quarterly, Vol. 31 No. 2, pp. 317\u201026.","DOI":"10.2307\/25148793"},{"key":"key2022022020053404200_b86","doi-asserted-by":"crossref","unstructured":"Wetzels, M., Odekerken\u2010Schroder, G. and Van Oppen, C. (2009), \u201cUsing PLS path modeling for assessing hierarchical construct models: guidelines and empirical illustration\u201d, MIS Quarterly, Vol. 33 No. 1, pp. 177\u201095.","DOI":"10.2307\/20650284"},{"key":"key2022022020053404200_b70","doi-asserted-by":"crossref","unstructured":"Wu, F., Yeniyurt, S., Kim, D. and Cavusgil, S.T. (2006), \u201cThe impact of information technology on supply chain capabilities and firm performance: a resource\u2010based view\u201d, Industrial Marketing Management, Vol. 35 No. 4, pp. 493\u2010504.","DOI":"10.1016\/j.indmarman.2005.05.003"}],"container-title":["Industrial Management &amp; Data Systems"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/02635571311303578","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635571311303578\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02635571311303578\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:38:49Z","timestamp":1753400329000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/imds\/article\/113\/2\/265-293\/181750"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013,3,8]]},"references-count":76,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2013,3,8]]}},"alternative-id":["10.1108\/02635571311303578"],"URL":"https:\/\/doi.org\/10.1108\/02635571311303578","relation":{},"ISSN":["0263-5577"],"issn-type":[{"value":"0263-5577","type":"print"}],"subject":[],"published":{"date-parts":[[2013,3,8]]}}}