{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,9]],"date-time":"2026-05-09T06:29:14Z","timestamp":1778308154614,"version":"3.51.4"},"reference-count":25,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2004,10,1]],"date-time":"2004-10-01T00:00:00Z","timestamp":1096588800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2004,10,1]]},"abstract":"<jats:p>The intranet has emerged as one of today's most effective tools for knowledge management. This article reports on the extent to which three South African academic libraries, selected by means of the purposive sampling method, utilise the intranet as a knowledge management tool. Based on the literature, knowledge management and an intranet are briefly defined. The advantages of the intranet as a knowledge management tool as well as the content of an intranet are discussed. The opinions about knowledge management and the utilisation of the intranet as a knowledge management tool in the three academic libraries are weighed up against the findings in the literature. It is clear that a strong awareness exists of the importance of knowledge management and the value of the intranet as a knowledge management tool. However, the potential of the intranet as a knowledge management tool is not utilised fully.<\/jats:p>","DOI":"10.1108\/02640470410561901","type":"journal-article","created":{"date-parts":[[2004,11,15]],"date-time":"2004-11-15T19:18:09Z","timestamp":1100546289000},"page":"393-400","source":"Crossref","is-referenced-by-count":28,"title":["The utilisation of an intranet as a knowledge management tool in academic libraries"],"prefix":"10.1108","volume":"22","author":[{"given":"Hamilton","family":"Mphidi","sequence":"first","affiliation":[]},{"given":"Retha","family":"Snyman","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022021219582706800_b1","unstructured":"Balcombe, J. (1999), \u201cGetting out of the box: the role of the information professional in knowledge management\u201d, The Law Librarian, Vol. 31 No. 2, pp. 91\u20104."},{"key":"key2022021219582706800_b2","doi-asserted-by":"crossref","unstructured":"Blackmore, P. (1997), \u201cThe development of an intranet within a college of further and higher education\u201d, ASLIB Proceedings, Vol. 49 No. 3, pp. 67\u201072.","DOI":"10.1108\/eb051451"},{"key":"key2022021219582706800_b3","doi-asserted-by":"crossref","unstructured":"Curry, A. and Stancich, L. (2000), \u201cThe intranet: an intrinsic component of strategic information management?\u201d, International Journal of Information Management, Vol. 20, pp. 249\u201068.","DOI":"10.1016\/S0268-4012(00)00015-3"},{"key":"key2022021219582706800_b4","unstructured":"Dillon, M. (1999), \u201cKnowledge management opportunities for libraries and universities\u201d, Library and Information Science Annual, Vol. 7, pp. 3\u201011."},{"key":"key2022021219582706800_b5","doi-asserted-by":"crossref","unstructured":"Du Rand, A. (2000), \u201cHow the corporate intranet can be utilised to support the knowledge management activities of an enterprise\u201d, South African Journal of Information Management, Vol. 2 No. 1, pp. 1\u201016.","DOI":"10.4102\/sajim.v2i1.90"},{"key":"key2022021219582706800_b6","unstructured":"Fichter, D. (2001), \u201cThe intranet of your dreams and nightmares\u201d, Online, Vol. 25 No. 5, pp. 3, 74."},{"key":"key2022021219582706800_b7","unstructured":"Gartner Group (2000), \u201cKnowledge management\u201d, available at: www.stevedenning.com\/what_is_knowledge_management.html."},{"key":"key2022021219582706800_b8","unstructured":"Greenberg, I. (1998), \u201cKnowledge sharing via intranet\u201d, Information week, Vol. 10 No. 703, pp. 1\u201014."},{"key":"key2022021219582706800_b9","unstructured":"Intracs (2002), \u201cCombining intranet business value with portal accessibility\u201d, available at: www.intracs.net\/."},{"key":"key2022021219582706800_b10","doi-asserted-by":"crossref","unstructured":"Jantz, R. (2001), \u201cKnowledge management in academic libraries: special tools and processes to support information professionals\u201d, Reference Service Review, Vol. 29 No. 1, pp. 33\u20109.","DOI":"10.1108\/00907320110366778"},{"key":"key2022021219582706800_b11","unstructured":"Jussilainen, M. (1999), \u201cIntranet as a tool for knowledge management: the case of the Council of State in Finland\u201d, International Online Information Meeting, Vol. 23, pp. 111\u201016."},{"key":"key2022021219582706800_b12","unstructured":"Kim, G. (2003), \u201cTen steps to intranet success\u201d, Online, Vol. 27 No. 1, pp. 66\u20109."},{"key":"key2022021219582706800_b13","unstructured":"Knight, J. (2002), \u201cIntranets and libraries\u201d, available at: www.ariadne.ac.uk\/issue6\/intranets\/."},{"key":"key2022021219582706800_b14","unstructured":"Malhotra, Y. (1998), \u201cKnowledge management, knowledge organizations and knowledge workers: a view from the front lines\u201d, available at: www.brint.com\/interview\/maeil.htm."},{"key":"key2022021219582706800_b15","unstructured":"Malhotra, Y. (2000), \u201cBecoming knowledge powered: planning the transformation: an interview with Dave Pollard, Chief Knowledge Officer at Ernst & Young Canada\u201d, Information Resource Journal, January\u2010March, pp. 54\u201063."},{"key":"key2022021219582706800_b16","unstructured":"Mears, A. (1999), \u201cThe use of the intranet within the SANDF\u201d, African Armed Forces, Vol. 2 No. 1, pp. 24\u20108."},{"key":"key2022021219582706800_b17","unstructured":"Perez, E. (1999), \u201cKnowledge management in the library\u201d, Database Magazine, Vol. 22 No. 2, p. 75."},{"key":"key2022021219582706800_b18","unstructured":"Powell, R.R. (1997), Basic Research Methods for Librarian, Ablex, Greenwich, CT."},{"key":"key2022021219582706800_b19","unstructured":"Robinson, H. (1999), \u201cThe development of an intranet as a knowledge management tool\u201d, The Law Librarian, Vol. 30 No. 2, pp. 95\u20107."},{"key":"key2022021219582706800_b20","unstructured":"Schwarzwalder, R. (1999), \u201cLibrarians as knowledge management agents\u201d, Econtent, Vol. 22 No. 2, pp. 63\u20105."},{"key":"key2022021219582706800_b21","unstructured":"Shanhong, T. (2000), \u201cKnowledge management in libraries in the 21st century\u201d, 66th IFLA Council and General Conference, Jerusalem, Israel, available at: http:\/\/ifla.inist.fr\/IV\/ifla66\/papers\/057\u2010110e.htm."},{"key":"key2022021219582706800_b22","unstructured":"Stevens, L. (1996), \u201cThe intranet: your newest training tool\u201d, Personnel Journal, Vol. 75 No. 7, pp. 6\u201026."},{"key":"key2022021219582706800_b23","doi-asserted-by":"crossref","unstructured":"Van Brakel, P. (2003), \u201cInformation portals: a strategy for importing external content\u201d, The Electronic Library, Vol. 21 No. 6, pp. 591\u2010600.","DOI":"10.1108\/02640470310509153"},{"key":"key2022021219582706800_b24","unstructured":"Weiner, S.T. (1999), \u201cThe university intranet\u201d, Econtent, Vol. 22 No. 2, pp. 66\u20109."},{"key":"key2022021219582706800_b25","doi-asserted-by":"crossref","unstructured":"Yen, D.C. and Chou, D.C. (2001), \u201cIntranets for organisational innovation\u201d, Information Management & Computer Security, Vol. 9 No. 2, pp. 80\u20107.","DOI":"10.1108\/09685220110388845"}],"container-title":["The Electronic Library"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/02640470410561901","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02640470410561901\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/02640470410561901\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:41:20Z","timestamp":1753400480000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/el\/article\/22\/5\/393-400\/81369"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004,10,1]]},"references-count":25,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2004,10,1]]}},"alternative-id":["10.1108\/02640470410561901"],"URL":"https:\/\/doi.org\/10.1108\/02640470410561901","relation":{},"ISSN":["0264-0473"],"issn-type":[{"value":"0264-0473","type":"print"}],"subject":[],"published":{"date-parts":[[2004,10,1]]}}}