{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:52:45Z","timestamp":1754157165129,"version":"3.41.2"},"reference-count":20,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2011,6,14]],"date-time":"2011-06-14T00:00:00Z","timestamp":1308009600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,6,14]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>To propose correct metadata elements, it was deemed necessary to close the gap between the perception of metadata creators and data creators through a user behavior analysis. This study aims to improve metadata elements of web\u2010based reference resources.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>The study employed three types of surveys: behavior analysis of metadata creators, perception analysis of users, and system satisfaction. For analysis of metadata creators, the study examined data fields where metadata were recorded among metadata elements of reference resources. For user awareness analysis, respondents were asked to answer the necessity of 17 elements after they actually had entered data and to recommend other necessary elements. Finally, system satisfaction survey was followed.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>As a result, first, it was found that the respondents recognized five elements: contributor, source, data, format, and relation as necessary input elements, which in practice had not been well recorded in real operating systems. The usability test also found that users entered the five elements more than other elements. Second, the first survey experience did not impact the second survey response. It was found that previous experience of system use had significantly impacted respondents' recognition of necessary metadata elements. It was also found that data input rate in the data input test had a significant influence on the change in the perception regarding necessary metadata. Third, the most chosen elements when searching for reference resources were found to be title, subject, description, and creator, in order of frequency. Fourth, respondents were surveyed on their satisfaction regarding nine questions after they had used a system (factor analysis). In this analysis, it was found that the users' satisfaction was relatively high in system usefulness, ease of system use, ease of understanding information, and sufficiency of metadata elements.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>Since the 1990s, studies on the development of metadata elements for web\u2010based reference resources have been made and applied to the real world. Ever since, many reference resources web sites have been developed. However, it was found that no standard metadata format was built for web\u2010based reference resources and each website provided its own item to the minimal degree. The result of this study can provide a standardized and more consistent service for web\u2010based resource.<\/jats:p><\/jats:sec>","DOI":"10.1108\/07378831111138161","type":"journal-article","created":{"date-parts":[[2011,7,25]],"date-time":"2011-07-25T11:28:57Z","timestamp":1311593337000},"page":"242-265","source":"Crossref","is-referenced-by-count":5,"title":["A study on metadata elements for web\u2010based reference resources system developed through usability testing"],"prefix":"10.1108","volume":"29","author":[{"given":"Younghee","family":"Noh","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022020820162748200_b1","doi-asserted-by":"crossref","unstructured":"Cha, M. and Kim, S.J. (2006), \u201cA study on the cooperation model for virtual reference services in public libraries\u201d, Journal of the Korean Society for Library and Information Science, Vol. 40 No. 4, pp. 367\u201083.","DOI":"10.4275\/KSLIS.2006.40.4.367"},{"key":"key2022020820162748200_b2","doi-asserted-by":"crossref","unstructured":"Crystal, A. and Greenberg, J. (2005), \u201cUsability of a metadata creation application for resource authors\u201d, Library and Information Science Research, Vol. 27 No. 2, pp. 177\u201089.","DOI":"10.1016\/j.lisr.2005.01.012"},{"key":"key2022020820162748200_b7","unstructured":"Han, J.Y. (2001), \u201cA study on the strategy for oceanographic meta\u2010database implementation\u201d,, Proceedings of the Korean Society for Information Management Conference, Vol. 8, pp. 117\u201024."},{"key":"key2022020820162748200_b8","unstructured":"Lee, M.H. and Lee, N.N. (2003), \u201cA study on development of model for collaborative digital reference service\u201d, Journal of the Korean Society for Library and Information Science, Vol. 37 No. 3, pp. 219\u201036."},{"key":"key2022020820162748200_b10","unstructured":"Mathes, A. (2004), \u201cFolksonomies \u2013 cooperative classification and communication through shared metadata\u201d, available at: www.adammathes.com\/academic\/computer\u2010mediated\u2010communication\/folksonomies.html."},{"key":"key2022020820162748200_b11","unstructured":"Moon, J.S. (1999), \u201cA study on building a web\u2010based reference resources site\u201d, Journal of Korean Library and Information Science Society, Vol. 30 No. 4, pp. 229\u201053."},{"key":"key2022020820162748200_b12","doi-asserted-by":"crossref","unstructured":"Noh, Y. (2008), \u201cA study on building web\u2010based collaborative reference resource using UCC framework\u201d, Journal of Korean Library and Information Science Society, Vol. 39 No. 2, pp. 187\u2010212.","DOI":"10.16981\/kliss.39.2.200806.187"},{"key":"key2022020820162748200_b13","unstructured":"Noh, Y. (2010), \u201cA study for suggesting online reference resources metadata elements based on the users' perceptions\u201d, Journal of the Korean BIBLIA Society for library and Information Science, Vol. 21 No. 2, pp. 1\u201020."},{"key":"key2022020820162748200_b14","unstructured":"Park, J.S. and Bang, D.W. (2001), \u201cA study on the development of internet\u2010based reference request system\u201d, Journal of Korean Library and Information Science Society, Vol. 31 No. 1, pp. 1\u201031."},{"key":"key2022020820162748200_b15","unstructured":"Park, K.H. (2002), A Study on the Information Service Model of Web\u2010based University Libraries, Graduate School of Hansung University, Hansung."},{"key":"key2022020820162748200_b16","doi-asserted-by":"crossref","unstructured":"Rosen, J. and Snow, C.E. (1997), \u201cInternet resources: ready reference\u201d, C&RL News, Vol. 58 No. 1, pp. 14\u201017.","DOI":"10.5860\/crln.58.1.14"},{"key":"key2022020820162748200_b17","unstructured":"Seo, Y.\u2010K. and Seong\u2010Hee, K. (2003), \u201cA study on encouraging the use of e\u2010resource service of public libraries\u201d, Journal of Humanities, Vol. 36."},{"key":"key2022020820162748200_b18","unstructured":"Song, J.Y. and Lee, E.B. (2001), \u201cA study on the design of subject gateway of web information resource using metadata in mechanical engineering\u201d, Proceedings of the Korean Society for Information Management Conference, Vol. 9, pp. 131\u20108."},{"key":"key2022020820162748200_b19","doi-asserted-by":"crossref","unstructured":"Trigg, R.H., Blomberg, J. and Suchman, L. (1999), \u201cMoving document collections online: the evolution of a shared repository\u201d, in B\u00f8dker, S., Kyng, M. and Schmidt, K. (Eds), Proceedings of the 6th European Conference on Computer Supported Cooperative Work, Kluwer Academic Publishers, Copenhagen, Denmark, pp. 331\u201050.","DOI":"10.1007\/978-94-011-4441-4_18"},{"key":"key2022020820162748200_b20","doi-asserted-by":"crossref","unstructured":"Young, C.L. and Diaz, K.R. 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