{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T18:08:21Z","timestamp":1754158101441,"version":"3.41.2"},"reference-count":15,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2005,3,1]],"date-time":"2005-03-01T00:00:00Z","timestamp":1109635200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2005,3,1]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>There is a need to understand both theoretically and empirically the dominant guiding principles that are becoming embedded in people's technologically mediated interactions and what the alternatives may be. Aims to provide an evaluation of the work of Rob Kling in helping to find guidance on these issues.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>The paper combines narrative with argument and analysis.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>How people communicate in different organisational contexts is informed by the way meanings are created (in this study, contractual understandings to supply material goods) and how various processes can be made to work in both offline and online environments. The results of this study illustrate one of Rob Kling's dictums: the social context of information and communication technologies (ICT) development matters.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>Provides a contribution to the literature on Kling's work on social informatics.<\/jats:p><\/jats:sec>","DOI":"10.1108\/09593840510584603","type":"journal-article","created":{"date-parts":[[2005,3,28]],"date-time":"2005-03-28T17:51:06Z","timestamp":1112032266000},"page":"21-25","source":"Crossref","is-referenced-by-count":4,"title":["Social informatics and the political economy of communications"],"prefix":"10.1108","volume":"18","author":[{"given":"Robin","family":"Mansell","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022012619564173900_b1","unstructured":"Freeman, C. (1992), \u201cTechnology, progress and the quality of life\u201d, in Freeman, C. (Ed.), The Economics of Hope: Essays on Technical Change, Economic Growth and the Environment, Pinter Publishers, London, pp. 212\u201030."},{"key":"key2022012619564173900_b2","doi-asserted-by":"crossref","unstructured":"Freeman, C. and Lou\u00e7\u00e3, F. (2001), As Time Goes By: From the Industrial Revolutions to the Information Revolution, Oxford University Press, Oxford.","DOI":"10.1093\/0199251053.001.0001"},{"key":"key2022012619564173900_b3","unstructured":"Garnham, N. (1990), \u201cMedia theory and the political future of mass communication\u201d, in Inglis, F. (Ed.), Capitalism and Communication: Global Culture and the Economics of Information, Sage, London, pp. 1\u201019."},{"key":"key2022012619564173900_b4","doi-asserted-by":"crossref","unstructured":"Garnham, N. 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(1999), B2B E\u2010Commerce Hubs: Towards a Taxonomy of Business Models, University of Chicago, Chicago, IL, available at: http:\/\/gsbwww.uchicago.edu\/fac\/steven.kaplan\/research\/taxonomy.pdf (accessed 24 July 2004)."},{"key":"key2022012619564173900_b7","doi-asserted-by":"crossref","unstructured":"Kling, R. (1999), \u201cWhat is social informatics and why does it matter?\u201d, D\u2010Lib Magazine, available at: www.dlib.org\/dlib\/january99\/kling\/01kling.html (accessed 24 July 2004).","DOI":"10.1045\/january99-kling"},{"key":"key2022012619564173900_b8","unstructured":"Kling, R. (2001), \u201cSocial informatics\u201d, Encyclopedia of LIS, available at: www.slis.indiana.edu\/SI\/si2001.html (accessed 24 July 2004), Kluwer Publishing, Dordrecht."},{"key":"key2022012619564173900_b9","unstructured":"Mansell, R. (1993), The New Telecommunications: A Political Economy of Network Evolution, Sage, London."},{"key":"key2022012619564173900_b10","doi-asserted-by":"crossref","unstructured":"Mansell, R. (2002), \u201cConclusion: social relations, mediating power and technologies\u201d, in Mansell, R. (Ed.), Inside the Communication Revolution: New Patterns of Social and Technical Interaction, Oxford University Press, Oxford, pp. 251\u201070.","DOI":"10.1093\/acprof:oso\/9780198296553.003.0012"},{"key":"key2022012619564173900_b11","doi-asserted-by":"crossref","unstructured":"Mansell, R. (2004), \u201cPolitical economy, power and new media\u201d, New Media & Society, Vol. 6 No. 1, pp. 74\u201083.","DOI":"10.1177\/1461444804039910"},{"key":"key2022012619564173900_b12","unstructured":"Mansell, R., Samarajiva, R. and Mahan, A. (2002), \u201cAbout\u201d, in Mansell, R., Samarajiva, R. and Mahan, A. (Eds), Networking Knowledge for Information Societies: Institutions & Intervention, Delft University Press, Delft, pp. 3\u201013."},{"key":"key2022012619564173900_b13","doi-asserted-by":"crossref","unstructured":"Par\u00e9, D.J. (2003), \u201cDoes this site deliver? B2B e\u2010commerce services for developing countries\u201d, The Information Society, Vol. 19 No. 2, pp. 123\u201034.","DOI":"10.1080\/01972240309457"},{"key":"key2022012619564173900_b14","unstructured":"Silverstone, R. (2005), \u201cMediation and communication\u201d, in Calhoun, C., Rojek, C. and Turner, B.S. (Eds), The International Handbook of Sociology, July 2005, Sage Publications, London, (in press).."},{"key":"key2022012619564173900_frd1","unstructured":"Mansell, R. and Steinmueller, W.E. 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