{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,27]],"date-time":"2026-06-27T20:17:17Z","timestamp":1782591437939,"version":"3.54.5"},"reference-count":8,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2009,8,21]],"date-time":"2009-08-21T00:00:00Z","timestamp":1250812800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2009,8,21]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to review recent trends and issues in global IT sourcing and to introduce papers in the special issue: \u201cSocial, managerial and knowledge aspects in global IT sourcing\u201d.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>The paper examines trends by regions including Brazil, Russia, India and China and also trends in Captive Centres and their strategies.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>There will be a continuing rise in outsourcing revenues for global outsourcing, with BPO overtaking ITO within five years. Multi\u2010sourcing will continue to be the dominant trend. India will continue to dominate but its role will change. China heralds promise but will still struggle to achieve scale in Western European and North American markets. Emerging country competition will intensify. Software as a service will be a \u201cslow burner\u201d but will gain momentum in the second half of the next decade. Near\u2010shoring will be a strong trend. Outsourcing, by offering a potential alternative, will help discipline in\u2010house capabilities and service. Knowledge process outsourcing will increase as the BRIC and emerging countries move up the value chain. Captive activity \u2013 both buying and selling \u2013 will increase (see below). Outsourcing successes and disappointments will continue as both clients and suppliers struggle to deal with a highly dynamic set of possibilities<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The paper is of value to both academics and practitioners working in the field of IT sourcing. The study of captive centres is in its early stages and the paper introduces further work in this area.<\/jats:p><\/jats:sec>","DOI":"10.1108\/09593840910981400","type":"journal-article","created":{"date-parts":[[2009,10,5]],"date-time":"2009-10-05T10:57:57Z","timestamp":1254740277000},"page":"192-200","source":"Crossref","is-referenced-by-count":41,"title":["Global sourcing: recent trends and issues"],"prefix":"10.1108","volume":"22","author":[{"given":"Ilan","family":"Oshri","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Julia","family":"Kotlarsky","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Joseph W.","family":"Rottman","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Leslie L.","family":"Willcocks","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"key":"key2021010421582689800_b1","unstructured":"Carmel, E., Gao, G. and Zhang, N. (2008), \u201cThe maturing Chinese offshore IT services industry: it takes 10 years to sharpen a sword\u201d, MIS Quarterly Executive, Vol. 7 No. 4, pp. 157\u201070."},{"key":"key2021010421582689800_b2","unstructured":"China Tech News (2008) \u201cChina's software service industry achieved revenue of CNY345.67 billion in H1 2008\u201d, available at: www.chinatechnews.com\/2008\/09\/10\/7498\u2010chinas\u2010software\u2010service\u2010industry\u2010achieved\u2010revenue\u2010of\u2010cny34567\u2010billion\u2010in\u2010h1\u20102008 (accessed May 2009)."},{"key":"key2021010421582689800_b3","unstructured":"Kotlarsky, J. and Oshri, I. (2008), \u201cCountry attractiveness for offshoring and offshore\u2010outsourcing\u201d, Journal of Information Technology, Vol. 23 No. 4, pp. 228\u201031."},{"key":"key2021010421582689800_b4","doi-asserted-by":"crossref","unstructured":"Oshri, I., Kotlarsky, J. and Willcocks, L.P. (2009), The Handbook of Global Outsourcing and Offshoring, Palgrave Macmillan, London (forthcoming).","DOI":"10.1057\/9780230251076"},{"key":"key2021010421582689800_b5","unstructured":"Oshri, I., Kotlarsky, J. and Liew, C\u2010M. (2008), \u201cWhat to do with your captive center: four strategic options\u201d, The Wall Street Journal, Business Insight, 12 May, p. R4."},{"key":"key2021010421582689800_b7","unstructured":"Willcocks, L., Griffiths, C. and Kotlarsky, J. (2009), Beyond BRIC: Offshoring in Non\u2010BRIC Countries: Egypt \u2013 A New Growth Market, LSE Outsourcing Unit, London."},{"key":"key2021010421582689800_b6","doi-asserted-by":"crossref","unstructured":"Willcocks, L.P. and Lacity, M. (2009), The Practice of Outsourcing: From ITO to BPO and Offshoring, Palgrave Macmillan, London (forthcoming).","DOI":"10.1057\/9780230240841"},{"key":"key2021010421582689800_b8","unstructured":"Ziqun, L., Xiaoming, Z. and Shanghai, J. (2007), 2007 Report on China's Outsourcing Development, Shanghai Jiao Tong University Press, Shanghai."}],"container-title":["Information Technology &amp; People"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/09593840910981400","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/09593840910981400\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/09593840910981400\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T00:37:00Z","timestamp":1753403820000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/itp\/article\/22\/3\/192-200\/186487"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2009,8,21]]},"references-count":8,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2009,8,21]]}},"alternative-id":["10.1108\/09593840910981400"],"URL":"https:\/\/doi.org\/10.1108\/09593840910981400","relation":{},"ISSN":["0959-3845"],"issn-type":[{"value":"0959-3845","type":"print"}],"subject":[],"published":{"date-parts":[[2009,8,21]]}}}