{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T19:04:26Z","timestamp":1754161466573,"version":"3.41.2"},"reference-count":33,"publisher":"Emerald","issue":"1","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[1996,3,1]]},"abstract":"<jats:p>Describes the application of the Action Workflow approach to analyse a European project for monitoring agriculture from high resolution satellite images by using remote sensing techniques. The objective of this study was to improve and maintain co-ordination between the organizations involved in the remote sensing process which evolved from a pilot phase and became operational. The study of the existing process was supported by the workflow product ActionWorkflow Analyst. Breakdowns and possible weaknesses identified in the previous process are reported. On the basis of a critical process review, the process is rationalized with an explicit visibility of customers, suppliers, organizational roles, activities and their communicative relationship. The re-engineered process improves the service to customers in the European Commission (i.e. DG VI and Eurostat) and reduces transaction costs due to notably less customer\/supplier interactions. Furthermore, there is a clear distinction between recurrent operations (done with more efficiency than in the actual process) and strategic services (with an added value to the management of ad hoc requests in the previous process). The newly designed business process has been prototyped using the workflow suite by Action Technologies. Evaluates the appropriateness of the ActionWorkflow approach and the systems ActionWorkflow Analyst, Builder and Manager for Lotus Notes.<\/jats:p>","DOI":"10.1108\/09593849610111562","type":"journal-article","created":{"date-parts":[[2007,4,13]],"date-time":"2007-04-13T10:21:47Z","timestamp":1176459707000},"page":"25-48","source":"Crossref","is-referenced-by-count":0,"title":["Analysing and redesigning a remote sensing business process for rapid estimates of agriculture in Europe"],"prefix":"10.1108","volume":"9","author":[{"given":"Alexandre","family":"Zeni\u00e9","sequence":"first","affiliation":[{"name":"JRC Institute for Systems Engineering and Informatics, Italy"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"2025072819414384300_b1","doi-asserted-by":"crossref","unstructured":"Abbott, K.R.\n           and Sarin, S.K. (1994, \u201cExperiences with workflow management: issues for the next generation\u201d, in Furuta, R. and Neuwirth, C. (Eds), Proceedings of the Conference on Computersupported Cooperative Work, ACM, 22-26 October, Chapel Hill, NC, pp. 113-20.","DOI":"10.1145\/192844.192886"},{"key":"2025072819414384300_b2","doi-asserted-by":"crossref","unstructured":"Agostini, A.\n          , De Michelis, G., Grasso, M.A. and Patriarca, S. (1993, \u201cReengineering a business process with an innovative workflow management system: a case study\u201d, in Kaplan, S. (Ed.), Conference on Organizational Computing Systems, ACM, New York, NY, pp. 154-65.","DOI":"10.1145\/168555.168571"},{"key":"2025072819414384300_b3","doi-asserted-by":"crossref","unstructured":"Agostini, A.\n          , De Michelis, G., Patriarca, S. and Tinini, R. (1994, \u201cA prototype of an integrated coordination support system\u201d, Computer Supported Cooperative Work (CSCW): An International Journal, Vol. 2, pp. 209-38.","DOI":"10.1007\/BF00805692"},{"key":"2025072819414384300_b4","unstructured":"Bair, J.\n           (1993, \u201cContrasting workflow models: getting to the roots of three vendors\u201d, GroupWare\u201993 Proceedings, 9-13 August, San Jose, CA, pp. 229-37."},{"key":"2025072819414384300_b5","doi-asserted-by":"crossref","unstructured":"Bowers, J.M.\n           and Churcher, J. (1988, \u201cLocal and global structuring of computer mediated communication: developing linguistic perspectives on CSCW in COSMOS\u201d, Proceedings of the 2nd Conference on CSCW, Portland, OR, 26-28 September, pp. 125-39.","DOI":"10.1145\/62266.62277"},{"key":"2025072819414384300_b6","unstructured":"Davenport, T.H.\n           (1993, Process Innovation - Reengineering Work through Information Technology, Harvard Business School Press, Boston, MA."},{"key":"2025072819414384300_b7","unstructured":"De Michelis, G.\n           (1990, \u201cComputer support for cooperative work\u201d, position paper, Butler Cox Foundation, London, October."},{"key":"2025072819414384300_b8","doi-asserted-by":"crossref","unstructured":"De Michelis, G.\n           (1995, \u201cComputer support for cooperative work: computers between users and social complexity\u201d, in Bagnara, S., Zucchermaglio, C. and Stucky, S. 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(Eds), New Tools for New Times: The Workflow Paradigm, Future Strategies Inc., Alameda, CA, pp. 235-51."},{"key":"2025072819414384300_b12","unstructured":"Hales, K.\n           and Lavery, M. (1991, Workflow Management Software: The Business Opportunity, Ovum Ltd, London."},{"key":"2025072819414384300_b13","unstructured":"Hall, G.\n          , Rosenthal, J. and Wade, J. (1993, \u201cHow to make reengineering really work\u201d, Harvard Business Review, November-December, pp. 119-31."},{"key":"2025072819414384300_b14","unstructured":"Hammer, M.\n           (1990, \u201cReengineering work: don\u2019t automate, obliterate\u201d, Harvard Business Review, July\/August, pp. 104-11."},{"key":"2025072819414384300_b15","doi-asserted-by":"crossref","unstructured":"Hammer, M.\n           and Champy, J. 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(1990, \u201cWhat is coordination theory and how can it help design cooperative work systems?\u201d, in Proceedings of the Third Conference on CSCW, ACM, Los Angeles, CA, 7-10 October, pp. 357-70.","DOI":"10.1145\/99332.99367"},{"issue":"5","key":"2025072819414384300_b19","article-title":"Young & Rubicam improves productivity with workflow","volume":"16","author":"Marshak","year":"1993","journal-title":"Workgroup Computing Report"},{"key":"2025072819414384300_b20","doi-asserted-by":"crossref","unstructured":"Medina-Mora, R.\n          , Winograd, T., Flores, R. and Flores, F. (1992, \u201cThe ActionWorkflow approach to workflow management technology\u201d, in Turner, J. and Kraut, R. (Eds), Proceedings of the Conference on Computer-supported Cooperative Work, ACM, Toronto, Canada, 31 October-4 November, pp. 281-8.","DOI":"10.1145\/143457.143530"},{"key":"2025072819414384300_b21","unstructured":"Meyer-Roux, J.\n           and Vossen, P. (1994, \u201cThe first phase of the MARS project, 1983-1993: overview, methods and results\u201d, in Bernard, A.C. and Meyer-Roux, J. (Eds), Proceedings of the Conference on the MARS Project: Overview and Perspectives, EUR 15599 of the Office for Official Publications of the EC, Luxembourg, pp. 33-81."},{"key":"2025072819414384300_b22","doi-asserted-by":"crossref","unstructured":"Robinson, M.\n           (1991, \u201cDouble-level languages and cooperative working\u201d, A.I. & Society, Vol. 5, pp. 34-60.","DOI":"10.1007\/BF01891356"},{"key":"2025072819414384300_b23","unstructured":"Sch\u00e4l, T.\n           (1995, Workflow Management Systems for Process Organizations, Arbeits und Forschungsbericht aus dem HDZ\/IMA der RWTH Aachen (D82 Diss. 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(1991, \u201cDesign principles for cooperative office support systems in distributed process management\u201d, in Verrijn-Stuart, A.et al. (Eds), Support Functionality in the Office Environment, North-Holland, Amsterdam, pp. 85-101."},{"key":"2025072819414384300_b27","unstructured":"Sch\u00e4l, T.\n           and Zeller, B. (1992, \u201cOrganizational, technological and methodological issues to design cooperative networks\u201d, Proceedings of the 11th International Workshop on \u2018Informatics and Psychology\u2019, Sch\u00e4rding, Austria, 9-11 June (to appear in Tauber, M. and Waern, Y. (Eds), roceedings of the International Conference on Task Analysis, North-Holland, Amsterdam)"},{"key":"2025072819414384300_b28","doi-asserted-by":"crossref","unstructured":"Sch\u00e4l, T.\n           and Zeller, B. (1993, \u201cWorkflow management systems for financial services\u201d, in Kaplan, S. 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