{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,6]],"date-time":"2026-03-06T00:44:57Z","timestamp":1772757897125,"version":"3.50.1"},"reference-count":13,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2005,4,1]],"date-time":"2005-04-01T00:00:00Z","timestamp":1112313600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2005,4,1]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>This article seeks to provide a conceptual model that explains the complexity of an enterprise resource planning (ERP) system to general and project managers in a non\u2010technical manner that is easily understood.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>The 4Ps business model serves as a starting\u2010point to derive the ERP model because most managers are familiar with it and can therefore relate to it with ease. An ERP system is divided into four major components, namely, the software, the customer mindset, change management, and the flow of processes within it. A fifth component, methodology, encircles these four components to ensure that they are integrated and implemented in an organised manner.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>ERP is more than just software. Unless a clear understanding exists of the different components and their integration, ERP projects will continue to be plagued by failure. This model is applicable to any ERP system as it is generic and vendor\u2010independent and helps in determining the scope of an ERP project.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>The suggested model is conceptual in nature and provides a holistic view of ERP. It does not attempt to provide a detailed, step\u2010by\u2010step approach for implementing an ERP system.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>The conceptual model enables general and project managers to understand ERP systems better without becoming overwhelmed by product or technical detail. This will facilitate the successful implementation of ERP systems, thus ensuring project success and, ultimately, organisational success.<\/jats:p><\/jats:sec>","DOI":"10.1108\/09685220510589325","type":"journal-article","created":{"date-parts":[[2005,4,26]],"date-time":"2005-04-26T02:00:06Z","timestamp":1114480806000},"page":"144-155","source":"Crossref","is-referenced-by-count":53,"title":["A conceptual model for enterprise resource planning (ERP)"],"prefix":"10.1108","volume":"13","author":[{"given":"Carl","family":"Marnewick","sequence":"first","affiliation":[]},{"given":"Lessing","family":"Labuschagne","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022012720455782100_b1","unstructured":"Alexandrou, M. (2002), \u201cSupply chain management (SCM) definition\u201d, available at: www.marioalexandrou.com\/glossary\/scm.asp."},{"key":"key2022012720455782100_b2","unstructured":"Bruges, P. (2002), \u201cERP implementation methodologies\u201d, paper presented at MIS 488, Information Systems Analysis, St Louis, MO, Fall."},{"key":"key2022012720455782100_b3","unstructured":"Cherry Tree & Co. (2002), \u201cBusiness Intelligence \u2013 the missing link\u201d, available at: www.cherrytreeco.com."},{"key":"key2022012720455782100_b4","unstructured":"ComputerWorld (2001), \u201cWhy ERP projects cause panic attacks\u201d, 24 September."},{"key":"key2022012720455782100_b5","unstructured":"Fister Gale, S. (2002), \u201cFor ERP success, plan on a culture change\u201d, Workforce, September, pp. 88\u201094."},{"key":"key2022012720455782100_b6","unstructured":"Ganeshan, R. and Harrison, T.P. (1995), \u201cAn introduction to supply chain management\u201d, 22 May, available at: http:\/\/lcm.csa.iisc.ernet.in\/scm\/supply_chain_intro.html."},{"key":"key2022012720455782100_b7","unstructured":"Hooks, A. (2002), \u201cChange management: how to reduce the risk of change\u201d, available at: www.internext\u2010group.com."},{"key":"key2022012720455782100_b8","unstructured":"Lalakota, R. and Robinson, M. (1999), E\u2010business: Road\u2010map for Success, Addison\u2010Wesley, Reading, MA."},{"key":"key2022012720455782100_b9","unstructured":"Maurer, R. (2002), \u201cPlan for the human part of ERP\u201d, Workforce Online, September."},{"key":"key2022012720455782100_b10","unstructured":"Project Management Institute (2000), A Guide to the Project Management Body of Knowledge, PMI, Newtown Square, PA."},{"key":"key2022012720455782100_b11","unstructured":"Swartz, D. and Orgill, K. (2000), \u201cHigher education ERP: lessons learned\u201d, EDUCASE, available at: www.gwu.edu\/\u223ccio\/presentations\/erp.html."},{"key":"key2022012720455782100_b12","unstructured":"Urwin, G. (2001), \u201cManaging complexity in implementing ERP projects\u201d, Proceedings of the 12th Australasian Conference on Information Systems, Australian Computer Society, Sydney."},{"key":"key2022012720455782100_b13","unstructured":"Web, A. (1998), \u201cPlan to succeed in ERP implementation\u201d, June, available at: http:\/\/members.aol.com\/AllenWeb\/succeed.html."}],"container-title":["Information Management &amp; Computer Security"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/09685220510589325","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/09685220510589325\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/09685220510589325\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,25]],"date-time":"2025-07-25T00:08:53Z","timestamp":1753402133000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/ics\/article\/13\/2\/144-155\/183969"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2005,4,1]]},"references-count":13,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2005,4,1]]}},"alternative-id":["10.1108\/09685220510589325"],"URL":"https:\/\/doi.org\/10.1108\/09685220510589325","relation":{},"ISSN":["0968-5227"],"issn-type":[{"value":"0968-5227","type":"print"}],"subject":[],"published":{"date-parts":[[2005,4,1]]}}}